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All 22 Buffalo hotels

BEST WESTERN On The Avenue

2.5 of 5 Hotel   |   510 Delaware Avenue, Buffalo, NY 14202
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Ranked #11 of 22 Hotels in Buffalo
A recent review
5 of 5 stars Reviewed October 8, 2013
villaviv
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185 reviews from our community

Traveler rating
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    33
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN On The Avenue
See the most recent reviews
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 8, 2013

Centrally located. Clean rooms with lots of space to move around. Good variety of free breakfast food for those who want to start their day with protein. Staff eager and enthusiastic to help with questions and provide info about neighborhood and places to go in town.

Was this review helpful? Yes 1
510manager, Public Relations Manager at BEST WESTERN On The Avenue, responded to this review

Dear Guest, Your positive review about your time with us here at The Best Western On The Avenue is truly appreciated. We are so glad to hear that you liked our location, breakfast, and enthusiastic staff! Please come and visit us again so we can have another opportunity to provide you with a memorable experience! Thank you for your business... More

Rochester, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 30, 2013

The room was awesome and more than I anticipated. Great location, staff and amenities. I really enjoyed the peace and quiet after a long day at the conference I was attending. Great stay and I would recommend this hotel to anyone who is visiting the Buffalo area.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
510manager, Public Relations Manager at BEST WESTERN On The Avenue, responded to this review

Dear Guest, We are happy to learn that you enjoyed your stay with us as we very much enjoyed your positive review! We’re always pleased when we exceed someone’s expectations and are thankful that we were able to do just that throughout your time with us. We are also glad that we helped provide you with a place to come... More

Oslo, Norway
1 review
5 of 5 stars Reviewed September 27, 2013

My wife and I Stayed at this hotel for several days. The staff was so helpful and polite, always. Nice and clean room with good bed and flatscreen tv.. Breakfast was Deluxe complimentary. Coffe, hot chocolate,and tea always available in the coffeeroom. Free wifi in rooms, and 2 computers for free use in the lobby. I will absolutely go back... More

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510manager, Public Relations Manager at BEST WESTERN On The Avenue, responded to this review

Dear Guest, We are so appreciative of all your kind words regarding your stay with us! The staff is always happy to hear that their hard work doesn't go unnoticed! We're pleased that you enjoyed the breakfast and also find our location to be central. We look forward to providing you another wonderful stay and hope to see you soon! More

Defiance, Ohio
Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 22, 2013

Hotel was Ok but the breakfast was skimpy and cheap. We learned we had to ASK for yogurt or a banana or apple. When we ask, the lady was very polite But this is cheap for what we paid for this room. When I complained to the morning desk clerk, she told me the bus tour people paid for a... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Buffalo, United States
1 review
5 of 5 stars Reviewed September 17, 2013

You can stay a lot of different places in Buffalo. but I love the Best Western on the Ave, The staff is wonderful,, my accommodations, beds are "just right" bed linen, flat screen, art work. its like being at home. I stay there on business and recommend "mothers" for great eats ! Its only a hop...skip... and jump. I will... More

Review collected in partnership with Best Western

Was this review helpful? Yes
510manager, Public Relations Manager at BEST WESTERN On The Avenue, responded to this review

Dear Guest, Your compliments regarding your time with us are more than appreciated! Many of our staff spend so much time here that they also find that it’s like being at home! And you’re right about Mother’s being an excellent place within walking distance to eat as we recommend it to many of our guests! They too love the fact... More

Lichfield, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 12, 2013

We stayed at this hotel for 2 nights whilst visiting Niagara Falls. Location is good, just a 10 minute walk into downtown Buffalo and a 5 minute walk to Elmwood Avenue, thus good access to a variety of restaurants, cafes and bars. Niagara is approx. 15 to 20 minute drive away. The room was adequately equipped, shower good and the... More

Was this review helpful? Yes 1
510manager, Public Relations Manager at BEST WESTERN On The Avenue, responded to this review

Dear Guest, We are so happy to hear that you enjoyed your two night stay with us! We think our location is wonderful for the very reasons you mentioned and are glad that you think so too! We’re pleased to hear your compliments about our breakfast and that you were comfortable in the room, but do apologize for the lack... More

Brocton, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 11, 2013

The list of issues with this place goes on and on, starting with the lack of the staff caring to keep you as a customer. Burn holes in bedding, filthy bathroom, loud guests, good selection for breakfast but terrible quality, the showers will give you 3rd degree burns, its in the ghetto, filth splatters on the wall and much much... More

Review collected in partnership with Best Western

Was this review helpful? Yes 2
ann arbor, mi
Contributor
15 reviews 15 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 6, 2013

i always stop overnight in buffalo on my way back from vermont to break up the drive and if you have to go to buffalo, stay in this best western! they are always welcoming, the rooms are very good and clean and the price is fine! the neighborhood is very safe and my little dog and i always walk around... More

Review collected in partnership with Best Western

Was this review helpful? Yes 2
510manager, Public Relations Manager at BEST WESTERN On The Avenue, responded to this review

Dear Nina, Thank you for your thoughtful words and wonderful review of your stay with us! We are happy to hear that you are continuously pleased with our staff's service! We always look forward to seeing you and Theo and appreciate your business! More

Boston, MA
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 1, 2013

Okay facility. I've stayed at Best Western hotels for over 30 years and have always been humbled as how well they keep their properties. I was not impressed with this property. I'll give the fact that the bed was comfortable, the water pressure in bathroom fine and the staff great. There is a continental breakfast available. The hotel puts effort... More

Was this review helpful? Yes
510manager, Public Relations Manager at BEST WESTERN On The Avenue, responded to this review

Dear Guest, Thank you for your thorough review about your stay at our property. By giving us both positive and negative feedback, we are able to improve our shortcomings. It was very unfortunate how long our air conditioning was out of order in the hallway. Thankfully it has been repaired and we're sorry that it wasn't fixed prior to your... More

Glen Allen, Virginia, United States
Contributor
15 reviews 15 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 28, 2013

Good facility located a short distance from the beginning of the Erie Canal. didn't complain about 10 guys taking their bikes to their rooms. clean rooms. Good breakfast with some hot items. Restaurants within walking distance. On a crowded weekend on-site parking could become a problem, but we had no trouble.

Was this review helpful? Yes 1
510manager, Public Relations Manager at BEST WESTERN On The Avenue, responded to this review

Dear Guest, We thank you for taking the time to fill out a review about your stay with us. We are glad to learn that you appreciate our central location as well as the complimentary breakfast offered every morning! We are always happy to accommodate our guests and hope you enjoyed the bike ride to Albany! More

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Additional Information about BEST WESTERN On The Avenue

Address: 510 Delaware Avenue, Buffalo, NY 14202
Phone Number:
Location: United States > New York > Buffalo
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN On The Avenue 2.5*
Number of rooms: 61
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Also Known As:
Best Western Inn - On The Avenue Hotel Buffalo
Best Western Hotel Buffalo
Best Western Buffalo
Buffalo Best Western

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