We were greeted at the door, even though it was Christmas Eve, and we were registered promptly. Our rooms were sparkling clean and very comfortable, and a forgotten toothbrush was quickly replaced by the woman at the front desk. Breakfast was relaxing and cheery; a pleasant mix of danishes, yogurts, waffles, and fresh fruit. The coffee was hot and decaf... More

the hotel is a hidden gem. the rooms are very clean. i myself worked for a bw hotel in laplata maryland. and our hotel is very clean. We strive to be the best. but the bw on the avenue comes in a close second, the bird in the lobby is a very nice touch. kthe staff was also great. will... More

I stayed at this hotel with my husband and my 3 children ages 18, 15 and 12. This hotel looked great online and in person. When we first arrived from our long drive up from VA the kids were restless and just wanted something to do, the front desk employee was very helpful and gave us a map and listed... More

I live in Toronto and I travel to The Nickel City a lot to watch my favourite sports team, the Buffalo Bisons and I always stay here. It's right in a cool part of town, Allentown, near the Elmwood Strip and far enough away from Chippewa. The staff is great and I've never had a problem and I've stayed here... More

Me along with many other students from DYC stay at this hotel location across the school year. When looking for a place to stay, this hotel stood out from the rest as being somewhere that I could stay and be safe! The staff are fantastic, throwing us "end of the semester" parties and supplying wings, salads and subs! Breakfast =... More

I will never stay at this hotel again. I travel to Buffalo, NY frequently and stayed at this hotel. I had my car windows smashed in and received little help from the hotel management. They admitted their security camera was not working. They made no offer to discount my room or help pay the damages. My stay was costly and... More

I stayed with my husband and two children in June over night and we were pleasantly surprised. This Best Western is very clean and the staff is very helpful and friendly. The free continental breakfast is served in a breakfast room and includes make-your-own Belgium waffles and other non-typical choices for a continental breakfast. This location is an easy ride... More

This sounded like a good 3.5-4 star hotel from it's online photos, from the opinions of the staff - but it's just not that good at all. Only good thing, the location - right downtown and that they offer alot of fre parking. The rooms needed upgrading, the jaquzi filled up slow and I had a feeling not to use... More

Great location in the downtown Buffalo with free parking and free breakfast. Also has a bird, Simba in the lobby. Right near the Theodore Roosevelt Inaugural National Historic Site. Did have to use a key to go up on the elevator. The room had an amply supply of channel listings and were very clean. The lady at the desk was... More