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BEST WESTERN On The Avenue

#11 of 21 Hotels in Buffalo
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510 Delaware Avenue, Buffalo, NY 14202
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BEST WESTERN On The Avenue
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    206 reviews from our community

    Traveler rating
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    Rating summary
    • Location
      4 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4 of 5 stars
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    There are newer reviews for BEST WESTERN On The Avenue
    See the most recent reviews
    New Baltimore, New York, Usa
    2 reviews
    2 helpful votes 2 helpful votes
    5 of 5 stars Reviewed December 19, 2014

    This hotel on Delaware Ave. in Buffalo NY is a great location because you can walk out the door and go to great restaurants and shopping. The staff is great and always make you feel at home. The rooms are clean and I always get a good nights rest. Being able to grab a free breakfast is a great way... More 

    Review collected in partnership with Best Western

    Was this review helpful? Yes 2
    bestwest510, Public Relations Manager at BEST WESTERN On The Avenue, responded to this review

    Dear Guest, Thank you for taking the time to write about your stay with us! Our central location and the fact that walking out the door leads to countless restaurants and shopping areas are some of our favorite aspects too! We appreciate your compliments about the staff as we strive to make each and every guest feel at home. Our... More 

    Apalachin, NY, United States
    1 review
    5 of 5 stars Reviewed December 15, 2014

    The hotel was conveniently located with many restaurants close by. On site parking is available. The staff were friendly and helpful. The accommodations were comfortable. Will utilize this hotel when in Buffalo again.

    Review collected in partnership with Best Western

    Was this review helpful? Yes 1
    bestwest510, Public Relations Manager at BEST WESTERN On The Avenue, responded to this review

    Dear Guest, We are happy to hear that you enjoyed your stay with us! You’re absolutely right about the restaurants close by so be sure to come hungry next time you’re in the area because we have plenty of excellent recommendations for you! We look forward to seeing you again very soon and don’t forget to bring your appetite! Thank... More 

    Dallas, Texas
    Reviewer
    5 reviews 5 reviews
    4 hotel reviews
    1 helpful vote 1 helpful vote
    5 of 5 stars Reviewed December 9, 2014

    Spectacluar!! The breakfast was great and had nice room service. Very nice and neat beds. I had a great timeand I loved the hotel. Their dining in breakfast area was very nice and neat. Their beds were very nice and comfortable. My family and I had 3 rooms booked and it was the best price ever.

    Was this review helpful? Yes 1
    bestwest510, Public Relations Manager at BEST WESTERN On The Avenue, responded to this review

    Dear Guest, Thank you so much for your kind words and for complementing our breakfast! Our staff works very hard at maintaining its upkeep for all of our guests. We are glad to learn that you enjoyed everything and had a comfortable night stay here at Best Western On The Avenue! We hope that you and your family will come... More 

    Richmond Hill, Canada
    1 review
    4 of 5 stars Reviewed November 10, 2014

    Everything at this hotel was great. The staff were knowledgeable about the area surroundings and assisted us with directions to events. The quality of the rooms were clean. For the continental breakfast, there was a good assortment of items, waffles, cereals, fruit.

    Review collected in partnership with Best Western

    Was this review helpful? Yes 1
    bestwest510, Public Relations Manager at BEST WESTERN On The Avenue, responded to this review

    Dear Guest, We are so happy that you had a great experience at our hotel while traveling with your friends! Thank you for mentioning our knowledgeable and helpful staff as well as our great assortment of breakfast items! The waffles seem to be everyone’s favorite! Please come back to see us again and thank you for taking the time to... More 

    Penn Yan, United States
    2 reviews
    5 of 5 stars Reviewed November 2, 2014

    I would highly recommend Best Western on the Avenue. The hospitality is outstanding, the rooms are clean and comfortable, and the breakfasts are tasty. Theresa and Dawn give such a personal face to the hotel; I always feel so welcome and well-taken-care-of. It's a great place to stay!

    Review collected in partnership with Best Western

    Was this review helpful? Yes 1
    bestwest510, Public Relations Manager at BEST WESTERN On The Avenue, responded to this review

    Dear Guest, Thank you for your high recommendation and for pointing out our outstanding hospitality! We are extremely lucky to have both Theresa and Dawn on our team and they will certainly be happy to hear about your kind words. We look forward to seeing you again very soon and appreciate your loyalty to our brand! More 

    Norwich, Vermont
    Top Contributor
    102 reviews 102 reviews
    31 hotel reviews
    92 helpful votes 92 helpful votes
    2 of 5 stars Reviewed November 1, 2014

    This Best Western serves hard boiled eggs that are almost impossible to peel, no hot cereal, 3rd rate boiling coffee, and unappetizing cold items. We finally decided to get breakfast on the road. The check-in was a mess, in part because of the arrival of a large bus tour soon after us. When we arrived at the desk, there was... More 

    Was this review helpful? Yes 1
    Seneca Falls, United States
    1 review
    5 of 5 stars Reviewed October 27, 2014

    A perfect place to stay in the Buffalo area, reasonable rates, friendly staff and wonderful location for area events. Near the Allen Town Restaurants and on historic Delaware Ave. Greeted by Friendly staff and their pet parrot, you feel welcome from the start.

    Review collected in partnership with Best Western

    Was this review helpful? Yes
    bestwest510, Public Relations Manager at BEST WESTERN On The Avenue, responded to this review

    Dear Guest, We are so thrilled to hear that you enjoyed our amazing location right in the heart of downtown Buffalo! It’s wonderful when guests take advantage of the fact that we’re near the Allentown district and many historic landmarks! Thank you for complementing the friendliness of our staff and of course Simba too.. We will be sure to let... More 

    Sebring, Florida, United States
    1 review
    5 of 5 stars Reviewed October 26, 2014

    After staying at different hotels on my many trips,,what a pleasure it was to stay at the BestWestern on the avenue......the staff from the front desk to the cleaning ladies,, made my stay so comfortable and homey.....What a pleasant surprise.....the breakfast lacked nothing,and was constantly refilled...My room was cozy and very clean....On all my future trips I will continue to... More 

    Was this review helpful? Yes
    bestwest510, Public Relations Manager at BEST WESTERN On The Avenue, responded to this review

    Dear Guest, Thank you for taking the time to compliment so many different aspects of our business, as many of them can often go unnoticed. It means so much to all of us to know that everything we do is appreciated and we can’t tell you how happy it makes us knowing that your time away still managed to feel... More 

    buffalo, United States
    1 review
    1 of 5 stars Reviewed October 23, 2014

    If you want a clean, peaceful, relaxing ---- comfortable stay in a hotel in Buffalo. STAY AWAY FROM THIS PLACE. Please do yourself a big favor and book a room - any room - elsewhere. This place is dirty, LOUD - construction, the breakfast was BLAH without eggs or sausage/bacon....just cold crap.

    Review collected in partnership with Best Western

    Was this review helpful? Yes
    bestwest510, Public Relations Manager at BEST WESTERN On The Avenue, responded to this review

    Dear Guest, We strive to make each experience an enjoyable one for all of our guests and sincerely apologize for not meeting your expectations. With that being said, however, you did make your reservations through Expedia and nowhere was it mentioned that you were traveling with your dog. We are one of the very few hotels in downtown Buffalo that... More 

    Queens, United States
    1 review
    2 of 5 stars Reviewed October 17, 2014

    Staff was very friendly and helpful. The entrance to the hotel was renovated, so that when you walked in it seemed like a nice hotel. But when you got into the room, nothing has been renovated since the 80s (except for the analog tv). It was definitely the most unique hair dryer I've ever seen. But anyways, it's a little... More 

    Review collected in partnership with Best Western

    Was this review helpful? Yes
    bestwest510, Public Relations Manager at BEST WESTERN On The Avenue, responded to this review

    Dear Guest, We appreciate your feedback and are happy to hear that you appreciated the help of our staff! The hotel has been renovated and we are excited to tell you that we are currently in the midst of renovating again. The hair dryer is mounted on the wall for the convenience of our guests but we will certainly take... More 

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    Additional Information about BEST WESTERN On The Avenue

    Address: 510 Delaware Avenue, Buffalo, NY 14202
    Phone Number:
    Location: United States > New York > Buffalo
    Price Range (Based on Average Rates): $$
    Hotel Class:2.5 star — BEST WESTERN On The Avenue 2.5*
    Number of rooms: 61
    Reservation Options:
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    Also Known As:
    Best Western Inn - On The Avenue Hotel Buffalo
    Best Western Hotel Buffalo
    Best Western Buffalo
    Buffalo Best Western
    Hotel Style:
    #7 Business Hotel in Buffalo

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    Amenities

    Highlights
    • Free Parking
    • Free Breakfast
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    About the property
    • Pets Allowed ( Dog / Pet Friendly )
    Things to do
    • Fitness Center with Gym / Workout Room
    • Hot Tub
    • Tennis Court
    Room types
    • Non-Smoking Rooms
    • Family Rooms
    Internet
    • Free Internet
    • Free High Speed Internet ( WiFi )
    Services
    • Free Parking
    • Business Center with Internet Access
    • Free Breakfast
    • Meeting Rooms
    • Banquet Room
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    Questions & Answers

    Here's what travelers have asked, with answers from BEST WESTERN On The Avenue staff and other travelers.
    2 questions
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    Amherst, New York, United States
    3 months ago

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    Questions? Get answers from BEST WESTERN On The Avenue staff and past guests.
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    Typical questions asked:
    • Can tickets for local attractions be purchased at the front desk?
    • Do you have to pay extra for a mini-fridge?
    • At what time does the pool open each day?

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