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BEST WESTERN On The Avenue

2.5 of 5 510 Delaware Avenue, Buffalo, NY 14202
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BEST WESTERN On The Avenue
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202 reviews from our community

Traveler rating
    75
    70
    34
    8
    15
See reviews for
60
44
12
36
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brighton, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Have stayed there multiple times due to family living in Buffalo. Always friendly and helpful staff and clean rooms. Whirlpool rooms are worth the upgrade. Excellent proximity to Allentown. Stayed New Years Eve and breakfast and late check out were a great surprise!

Was this review helpful? Yes 1
Lusby, United States
1 review
4 of 5 stars Reviewed 1 week ago

Great place to stay for patients and family members going to Roswell Cancer Center. It is very close to Roswell. Be sure to ask for their Roswell Hospital discount. The rooms are spacious clean and comfortable. The staff is very friendly and helpful.

Review collected in partnership with Best Western

Was this review helpful? Yes
2 reviews
3 of 5 stars Reviewed 1 week ago

I could have used a fridge and microwave in my room but otherwise a good experience that my company will pay for anyway. I chose the location because it was close to friends I had in town. Easy to get to from anywhere in the area.

Review collected in partnership with Best Western

Was this review helpful? Yes
Bradford, PA, USA
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A well kept old facility in downtown area. Accommodations are basic. Found staff to be friendly and courteous. Do not expect extra frills. 24 hours coffee and tea. Breakfast is simple but lacks hot items. Lack of in-room refrigeration and microwave is a definite minus. A big plus for this hotel is the on location free parking which is almost... More 

Was this review helpful? Yes 3
bestwest510, Public Relations Manager at BEST WESTERN On The Avenue, responded to this review

Dear Guest, Thank you for telling us what you liked about your stay, as well as things that can be improved upon. We agree with you about parking in downtown areas as sometimes it is impossible to find a spot. We’re glad that you enjoyed our on-site parking and central location. We have refrigerators and microwaves available upon request. Next... More 

Kitchener, Cameroon
2 reviews
1 of 5 stars Reviewed 3 weeks ago

My girlfriend and I were woken up at 3:00am due to excessive noise. The room beside us was extremely loud (fighting) and it was taken to the hallway several times. I called the front desk to have something done and nothing happened. After an hour of listening to the fighting someone decided to spray cologne throughout the hallway...This came into... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Ithaca, New York
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed here for one night while in Buffalo on business. Our room was spacious and the beds were very comfortable. The front desk staff was very friendly and helpful. The hotel is clean and there was even a parrot in the lobby when we checked out the next morning. We missed breakfast, but the hotel was conveniently located near... More 

Was this review helpful? Yes 1
bestwest510, Public Relations Manager at BEST WESTERN On The Avenue, responded to this review

Dear Guest, We appreciate you finding the time to let us know about your stay with us! Compliments are always welcome and I will be sure to pass them along! We’re glad that you love our centrally convenient location and we look forward to seeing you again the next time you’re in Buffalo! Thank you for your business and our... More 

New Baltimore, New York, Usa
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 19, 2014

This hotel on Delaware Ave. in Buffalo NY is a great location because you can walk out the door and go to great restaurants and shopping. The staff is great and always make you feel at home. The rooms are clean and I always get a good nights rest. Being able to grab a free breakfast is a great way... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
bestwest510, Public Relations Manager at BEST WESTERN On The Avenue, responded to this review

Dear Guest, Thank you for taking the time to write about your stay with us! Our central location and the fact that walking out the door leads to countless restaurants and shopping areas are some of our favorite aspects too! We appreciate your compliments about the staff as we strive to make each and every guest feel at home. Our... More 

Apalachin, NY, United States
1 review
5 of 5 stars Reviewed December 15, 2014

The hotel was conveniently located with many restaurants close by. On site parking is available. The staff were friendly and helpful. The accommodations were comfortable. Will utilize this hotel when in Buffalo again.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bestwest510, Public Relations Manager at BEST WESTERN On The Avenue, responded to this review

Dear Guest, We are happy to hear that you enjoyed your stay with us! You’re absolutely right about the restaurants close by so be sure to come hungry next time you’re in the area because we have plenty of excellent recommendations for you! We look forward to seeing you again very soon and don’t forget to bring your appetite! Thank... More 

Dallas, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 9, 2014

Spectacluar!! The breakfast was great and had nice room service. Very nice and neat beds. I had a great timeand I loved the hotel. Their dining in breakfast area was very nice and neat. Their beds were very nice and comfortable. My family and I had 3 rooms booked and it was the best price ever.

Was this review helpful? Yes 1
bestwest510, Public Relations Manager at BEST WESTERN On The Avenue, responded to this review

Dear Guest, Thank you so much for your kind words and for complementing our breakfast! Our staff works very hard at maintaining its upkeep for all of our guests. We are glad to learn that you enjoyed everything and had a comfortable night stay here at Best Western On The Avenue! We hope that you and your family will come... More 

Richmond Hill, Canada
1 review
4 of 5 stars Reviewed November 10, 2014

Everything at this hotel was great. The staff were knowledgeable about the area surroundings and assisted us with directions to events. The quality of the rooms were clean. For the continental breakfast, there was a good assortment of items, waffles, cereals, fruit.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bestwest510, Public Relations Manager at BEST WESTERN On The Avenue, responded to this review

Dear Guest, We are so happy that you had a great experience at our hotel while traveling with your friends! Thank you for mentioning our knowledgeable and helpful staff as well as our great assortment of breakfast items! The waffles seem to be everyone’s favorite! Please come back to see us again and thank you for taking the time to... More 

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Additional Information about BEST WESTERN On The Avenue

Address: 510 Delaware Avenue, Buffalo, NY 14202
Phone Number:
Location: United States > New York > Buffalo
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN On The Avenue 2.5*
Number of rooms: 61
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Also Known As:
Best Western Inn - On The Avenue Hotel Buffalo
Best Western Hotel Buffalo
Best Western Buffalo
Buffalo Best Western
Hotel Style:
#7 Business Hotel in Buffalo
#8 Family Hotel in Buffalo

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