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Hotel @ The Lafayette

Certificate of Excellence
391 Washington Street, Buffalo, NY 14203
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Hotel @ The Lafayette
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Ranked #9 of 21 Hotels in Buffalo
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
buffaloDJB buffalo
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156 reviews from our community

Traveler rating
    88
    43
    17
    2
    6
See reviews for
21
74
5
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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buffalo
Contributor
18 reviews 18 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

Great old world hotel. Boutique style, fully renovated. Rooms are unique and original. This is a very enjoyable place to stay. Old world charm throughout. The staff is friendly and welcoming. One word of caution, the restaurant that is connected off the lobby, the Pan American isn't very good. Restaurants within the hotel are good.

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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

The hotel itself was beautiful. The room was amazing ,couldn't have asked for more. The staff however are lacking. The shift manager harassed my partner and I over a minor indiscretion. He later admitted he was wrong but did not apologize. He followed us throughout the hotel and knocked on our door twice to question us. This was totally unnecessary... More 

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Evan B, General Manager at Hotel @ The Lafayette, responded to this review

Rosemarie C, thank you for your feedback and thank you for staying with us. We are so glad to hear that you found our property to be beautiful as we certainly work hard to maintain the hard work of those responsible for all our renovations a few years ago, so I will certainly pass on your comments to them. I... More 

Dumfries, Virginia
Contributor
15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

What a beautiful hotel! The rooms are well appointed and really clean. The front desk staff was friendly and helpful. It's such a nice alternative to the chain hotels. It's in walking distance to the commuter rail. Very convenient. Highly recommended!

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Evan B, General Manager at Hotel @ The Lafayette, responded to this review

Thank you HipptyHop2 for taking the time to tell us of your recent experience. We are delighted that you felt our hotel was beautiful. We strive to ensure the property is kept with that newly renovated feel and yet still keeping the historic elegance of the building. We feel we have the best of any hotel in the area and... More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

From the minute we walked through the front doors, my wife and I were delighted: we loved the decor, the staff and our room. We had visited the Albright Knox Museum earlier in the afternoon, so exhausted we relaxed in a luxuriously appointed room. We then walked across Lafayette Square and took a tram up to Allentown/Elmwood where we enjoyed... More 

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Evan B, General Manager at Hotel @ The Lafayette, responded to this review

Robert W, thank you for taking the time to share your feedback from your recent stay with us and thank you for staying with us. It is great to hear you enjoyed your stay and you were able to relax and explore a little bit of the area as well. We are very close to the tram, so it makes... More 

Taylorsville, Utah
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This is an awesome hotel the bed and the pillows were great. The bathroom amenities as far as the towels go are average . great large TVs. The decor in the room is above average. however if you are on foot from here there is not a lot of options for decent dining .The breakfast in the hotel needs a... More 

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Evan B, General Manager at Hotel @ The Lafayette, responded to this review

Milskey, thank you for taking the time to write a review for our property we greatly appreciate it. It is great to hear you found our bed and pillows to be comfortable giving you a relaxing night of sleep as you certainly deserve and rightfully expect. We do certainly apologize if we didn't properly communicate restaurant options in the area... More 

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The ambience was very classic in the main entrance and walk ways. The rooms were very Retro with some rooms having sliding bathroom doors, Shower / Tub room, and chase with armoire in the small rooms. Larger rooms had kitchens in addition. Looking for a unique stay with excellent food this is a good restaurant.

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Evan B, General Manager at Hotel @ The Lafayette, responded to this review

Bill B thank you for your review, it is great to hear that you enjoyed the decor and historic points of the hotel. We are also pleased to hear you enjoyed the food while dinning in one of our three on site restaurants. I will be sure to share your comments with the entire team as everyone enjoys reading about... More 

Minneapolis, Minnesota
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 20, 2015

Stayed here twice for business, a different type of suite each time. The first was similar to an apartment and very large. It felt a bit industrial at first but it grew on me. The second time the suite was a bit smaller, and I felt more comfortable in it. It had a double faced fireplace between the living area... More 

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Evan B, General Manager at Hotel @ The Lafayette, responded to this review

Thank you FlurDog for your feedback. We appreciate your loyalty to our hotel. It is also great to hear you enjoyed Public Coffee which has been a great addition inside our hotel since their grand opening this February. Yes, we do offer our larger suites which have two bedrooms and two bathrooms or one bedroom and one bathroom as well... More 

NY's Finger Lakes
Top Contributor
67 reviews 67 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed April 20, 2015

My wife and I were guests for just one night and the stay was OK, but not exceptional. Parking problems, missing light bulbs, room that could have been cleaner and a lack of overall quality were balanced by friendly service, an impressive room layout (junior suite) and an interesting, historic building. Not bad for the price, but not great. It... More 

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Evan B, General Manager at Hotel @ The Lafayette, responded to this review

Keith46er thank you for staying with us and thank you for sharing your experience/comments with us. We are glad to hear you were pleased with the room layout and the friendliness of our team as we all strive to be the best of the best and feedback such as yours will only help us grow stronger as a team. With... More 

Buffalo, New York
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 20, 2015

Spent a great night with my husband. The room was huge, loved the separated sitting room and bedroom. The room was cozy, clean and the bed was super comfortable. Love staying in the historic hotel. Will be back. ps....skip the free breakfast, not great and there are great restaurants close by.

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Evan B, General Manager at Hotel @ The Lafayette, responded to this review

Thank you PattiT23 for taking the time to tell us of your experience. We are delighted that you enjoyed your stay with us. As you pointed out we do offer breakfast complimentary to our guests every morning and we are always certainly trying to improve that and offer the best variety we can. We are also always open to any... More 

Wilson, New York
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 19, 2015

We rented 2 rooms when in town for a concert; a junior suite and a standard room. When we arrived, I changed the reservation so that we could be on the same floor (to a double suite and a standard room). Because of the last minute change, 1 of the 2 rooms wasn't ready precisely at 3 - and when... More 

Was this review helpful? Yes 1
Evan B, General Manager at Hotel @ The Lafayette, responded to this review

Dear GMredden, On behalf of the entire team I wish to express my gratitude for your kind words. As a guest at our property we value your feedback, and we are grateful that you stayed with us. We take great pride in delivering the highest quality service to our guests. It's nice to hear we succeeded in your stay. We... More 

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