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Hampton Inn & Suites Buffalo Downtown

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220 Delaware Ave, Buffalo, NY 14202
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Hampton Inn & Suites Buffalo Downtown
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Hampton Inn & Suites Buffalo Downtown
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745 Reviews from our TripAdvisor Community

Traveler rating
    506
    189
    37
    5
    8
See reviews for
200
229
42
170
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
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  • German first
  • Italian first
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  • Portuguese first
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English first
  • All months
    (745)
  • Mar-May only
    (168)
  • Jun-Aug only
    (239)
  • Sep-Nov only
    (190)
  • Dec-Feb only
    (148)
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There are newer reviews for Hampton Inn & Suites Buffalo Downtown
See the most recent reviews
Burlington, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 11, 2013

I was impressed with every aspect of my stay. Checking in and out was fast and efficient, the staff was friendly, and the rooms were very comfortable and modern. The complimentary breakfast options were great and different on each day.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

Good Morning, Michael D. Thank you very much! We are so glad that we were able to impress you! It’s true: our breakfast options do rotate, which provides a nice change for people who are with us for multiple night stays or extended stays. Thank you so much for your kind words. The next time you are in Buffalo, please... More 

Oswego, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 9, 2013

Highly recommend this hotel! Have stayed here approximately 10 times over the course of the last three years and have always had an enjoyable experience! Rooms are clean and the beds are super comfortable. Pillows are plush and multiple! Pool is awesome for kids and fitness center is better than most hotels that I have stayed at. Rooms are quite... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

Thank you for your patronage! Your continued support of our hotel is tremendously appreciated and speaks volumes to us. We are so happy that we can be a place where you feel comfortable and well taken care of. We look forward to the next time you visit us! More 

Enniskillen, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 7, 2013

My boyfriend and I booked a night at the Hampton Inn and Suites after looking online. We got a good price, and thought it looked good from the pictures online. We spent the day at Niagara Falls, got engaged! and when we arrived at the hotel to check in that evening, found that they had already upgraded us to a... More 

Was this review helpful? Yes 1
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

First of all, congratulations! I’m sure this day will stay with you forever, so we are so happy that you and your fiancé chose us to be a part of it. I know the room you are writing about, and it is, like so many of our suites, very beautiful. We are so glad that you enjoyed it. Our apologies... More 

Alexandria, United States
1 review
4 of 5 stars Reviewed December 4, 2013

The bed was so cozy and fresh and the spa tub located in the bedroom was fantastic. Indoor pool for laps in the morning was great! The hotel was very close to our family. The only problem we had was there was no open bar Thanksgiving night and no food. We were hungry and wanted to hang out after our... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

We are so glad that you enjoyed your stay here at the Hampton Inn and Suites in Downtown Buffalo. Thank you for choosing to stay with us for such a special day. We are happy to know that we were able to make you feel at home and look forward to seeing you again the next time you are in... More 

Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed December 2, 2013

Will be back to stay again. This was the best hotel we have ever stayed at in Buffalo. Everything for entertainment and dining is within walking distance. Cory made us feel very welcome when we checked in and seemed to do this with all the guests. This is how a hotel should conduct business.

Was this review helpful? Yes
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

Thank you. The last sentence of your review is a tremendous compliment. We work very hard to conduct business by doing what is right, and keeping our guests in mind, above all else. Cory is an essential member of our team. We are so glad he was able to make you feel at home. We look forward to seeing you... More 

Hanover, Canada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 1, 2013

Stayed night of Nov 22/13 for a Christmas shopping trip to Buffalo. Stayed at hotel using our Hilton points. It seemed like a regular hotel from the outside, but once we went in, it was clean, beautiful lobby sitting area, running fireplace, nice selection of coffee, and delicious fresh cookies available. The staff was friendly and the check in was... More 

Was this review helpful? Yes 2
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

Thank you so much for taking the time to write such a lovely and in-depth review of our hotel. We are so happy that we got to surprise you with our excellent décor, amenities, and staff. Cory is an exceptional staff member, and we are fortunate to have Papaya located right inside the hotel. Thank you for your patience regarding... More 

Toronto, Canada
Level Contributor
73 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed November 28, 2013

Well the staff at this Hampton Inn were just as fabulous as other reviewers said they were! Most especially darling Cory, who went above and beyond to help his four Canadian shoppers enjoy a game of euchre in their suite!!! Well raised young man!! The beds were comfortable, the Queen/Queen room and the Suite that we had were both excellent... More 

Was this review helpful? Yes 1
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

Fantastic! We are so delighted with your raving review of our hotel. It’s accolades like this that really make us feel great. Thank you. Cory is an exceptional Front Desk Supervisor. His commitment to guest services is crystal clear to anyone who speaks with him. We’re lucky to have him on our team. It sounds like you all had a... More 

Greenwich, Connecticut, United States
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 28, 2013

We loved this hotel, the staff was excellent, very nice breakfast and lovely room. The security was better than we had experienced anywhere else and the attached restaurant Chocolate Bar was terrific. We would definitely come back here the next time we are visiting our friends in the Buffalo area.

Review collected in partnership with Hampton

Was this review helpful? Yes
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

Great! We are so glad that you had such a great stay at our hotel. We are fortunate to have the Chocolate Bar attached to the hotel for a quick, late night snack, dessert, or martini! It is important to us that our guests feel safe. We are happy that we were able to provide you with good security. We... More 

Toronto
Level Contributor
128 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 258 helpful votes
5 of 5 stars Reviewed November 26, 2013

This used to be the Ford Hotel in Buffalo -- many years ago. Now it has been carefully renovated and is a pleasant -- if somewhat generic -- place to stay. It seems like a good reliable establishment with spacious rooms, careful and attentive staff, and a general feeling of trying hard. The breakfast is a rather disappointing buffet selection,... More 

Was this review helpful? Yes
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

Thank you so much for taking the time to review our hotel. Over the years, our building has had many lives. It has been a school, an office building, an apartment building, and a hotel, among others. We take pride in being able to make use of the existing structure in an effective manner. We are happy that you enjoyed... More 

Oakland, Michigan
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 23, 2013

We keep coming back here when we visit family. Everything is always very good. We've gone to the Embassy next door several times, which is also nice, but, get this, I just don't like their breakfast over there. What can I say. Note that when I do reviews, almost no-one or anything gets top rating.

Was this review helpful? Yes
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

Well, thank you so much! Thank you for not only your continued patronage to the Hampton Inn and Suites in Downtown Buffalo, but also for sharing your experience here on TripAdvisor. We look forward to seeing you again. More 

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