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Hampton Inn & Suites Buffalo Downtown

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220 Delaware Ave, Buffalo, NY 14202
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Hampton Inn & Suites Buffalo Downtown
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Hampton Inn & Suites Buffalo Downtown
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702 reviews from our community

Traveler rating
    475
    182
    33
    5
    7
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190
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156
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn & Suites Buffalo Downtown
See the most recent reviews
North Lawrence, New York
Contributor
20 reviews 20 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great stay Very clean, the bed was comfortable and fresh Nice hot breakfast a good variety Friendly staff from the time we checked in till the time we checked out It would have been nice to have a mini fridge but everything else made up for that small miss All positive

Was this review helpful? Yes
TimothyStone, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

lovebalance thank you for sharing your recent experience with us. I am thrilled that we were able to provide such a positive stay. I would like to let you know that while our rooms don't come with a fridge we have many available free of charge all you need to do is request one and we would be more than... More 

Toronto, Canada
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We often stay at Hampton Inn locations and have always been pleased with the service and amenities. The Hampton Inn on Delaware did not disappoint. The location was perfect for our requirements and it is always nice to be able to park your car at no charge. Our checkin was quick and we were given an upgrade without even asking.... More 

Was this review helpful? Yes
TimothyStone, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

Thank you Marlie10 for reviewing your recent stay with us. I cant tell you how much we enjoy hearing about our guests experiences. I apologize that the carpet in your room was not as clean as you would have liked it. I agree with your comment about other guests not wearing shoes and I will most certainly look into some... More 

Ontario
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Easy to find hotel. Pool and hot tub are huge. We didn't hear any street noise even though being right on a busy street for nightlife. Room could of been a bit bigger and parking on a concert night was a bit of an issue but manager called me and provided excellent customer service. Free buffet breakfast was very good... More 

Was this review helpful? Yes 2
TimothyStone, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

Thank you Kizy for taking the time to review your recent stay at the Hampton Inn. It was a pleasure speaking to you about your stay as I greatly value what each guest has to say. I use this information to consistently change and adapt to how we take care of our guests. Thank you again and I hope that... More 

Forest Hills, NY, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I needed a suite for a one-night stay in Buffalo. Hampton Suites was recommended, and we chose it. It was very nice and comfortable. Since we had rented a car, the free, self-parking parking lot on the grounds came in very handy. I would stay at this chain again.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
TimothyStone, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

Thank you Harriet B for choosing to stay with us while you were visiting Buffalo. I am so happy that you took the recommendation to stay with us and that we were able to provide you with a nice clean place to stay. I do hope that when your travels bring you back to Buffalo that you will stay with... More 

Cleveland, Ohio, USA
Top Contributor
95 reviews 95 reviews
16 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Upon check-in, we were greeted by two friendly staff members. They were willing to chat about local attractions, bars, and dining. When we came back down through the lobby a short time later, a third person was at the desk with a local newspaper. He had marked bars and restaurants that he felt we would enjoy... he was not even... More 

Was this review helpful? Yes 2
TimothyStone, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

Mike S I hope that my recommendations worked out for you to find some places for dancing around Buffalo. I would like to thank you for reviewing your recent stay with us. We have a fantastic hotel with many great amenities and such great character in the building. The historic nature of the structure has allowed us to have very... More 

Cambridge, Canada
1 review
5 of 5 stars Reviewed 5 weeks ago

This is a great hotel. Pricing is very reasonable for the quality of service, the exceptional rooms and very helpful and friendly staff. Parking is interesting if you have a larger vehicle or during winter months as the lot seems to fill right up. Food is great as well.

Review collected in partnership with Hampton

Was this review helpful? Yes
TimothyStone, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

Nichole A thank you so much for the fantastic review of your recent stay with us. We take a great amount of pride in doing what we do every day and the product that we are able to offer is as you said exceptional. Parking can get interesting particularly during our wonderful winters we have. We do try to clear... More 

Boston, United States
1 review
5 of 5 stars Reviewed March 9, 2015

The hotel is in the heart of Buffalo city, offering free parking and 1st class facilities. Great staff, clean and very comfortable. The pool is great for the kids. I would recomend this hotel to everyone.

Review collected in partnership with Hampton

Was this review helpful? Yes
TimothyStone, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

James N thank you for the wonderful review. I am so pleased that you found the hotel to be clean and comfortable with first class facilities. The pool and free parking are just a couple of the wonderful amenities that we offer our guests. The staff here are beyond compare and are truly dedicated to what they do each day.... More 

1 review
5 of 5 stars Reviewed March 4, 2015

We attended a wedding downtown and spend the night at the Hampton. The staff were courteous and helpful. They arranged for a taxi to take us to the wedding venue even though it was only a couple blocks away the snow was terrible. Our room was great, they served a nice breakfast as well.

Review collected in partnership with Hampton

Was this review helpful? Yes
TimothyStone, Front Office Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

Thank you lindahS1489GZ for the review of your recent stay with us. I am thrilled that you found the staff to be courteous and helpful. This is something that we strive for every day with every guest. I look forward to your next visit with us, hopefully it can be when it is warmer and a lot less snowy. More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 2, 2015

We stayed at this hotel the night that we got engaged in Niagara Falls. I had reserved a regular king room but was surprised to find an in-room fireplace and a whirlpool tub in the bathroom. The place was immaculate and the staff was very helpful. After the proposal and dinner with friends, we came back to the hotel and... More 

Was this review helpful? Yes 1
TimothyStone, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

Thank you William P for choosing to stay with us and to play a small part in a very big day for the two of you. Congratulations from all of us here on your engagement. I am so happy that the hotel exceeded your expectations in every way. I do apologize about the parking situation, it has been a really... More 

Hamilton, New Jersey, United States
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 1, 2015

Clean, comfortable rooms. Very nice continental buffet type breakfast with either eggs/omlettes or French Toast with some type of breakfast meat. Fire alarm went off and they worked quickly with Buffalo FD in determining the problem while everyone stayed gathered in the lobby because of the sub-zero weather (February 2015). Good eats at hotel and within walking distance.

Was this review helpful? Yes 1
TimothyStone, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

Mark K thank you for reviewing your recent stay with us. I would like to apologize to you as well for the fire alarm going off in the middle of the night. The alarm was due to the snow in the make up air units on the roof. I know that those situations can be very stressful and I am... More 

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