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Hampton Inn & Suites Buffalo Downtown

3.0 of 5 220 Delaware Ave, Buffalo, NY 14202
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Certificate of Excellence 2014
Hampton Inn & Suites Buffalo Downtown
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Hampton Inn & Suites Buffalo Downtown
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649 reviews from our community

Traveler rating
    437
    169
    31
    5
    7
See reviews for
171
204
34
148
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

I stayed at this Hamption inn the weekend of 12/13, while attending a Bills/Packers football game. From the very moment of our arrival, the staff just knocked my socks off. The were friendly, professional, and creative in meeting our needs. Most of all, they had an infectiously positive attitude toward things. Everyone I dealt with there was the same way!... More 

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Poughkeepsie, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Hotel in good condition, staff very friendly and helpful. Location was fantastic, walking distance to many great pubs and eateries. A bit pricey for the type of hotel but worth the extra coin. Free parking was a plus.

Review collected in partnership with Hampton

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Greenwich, Connecticut, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have stayed here twice and will come again. The front desk staff are very nice, hotel clean and nicely decorated. There is a very nice restaurant that is attached to the hotel that we tried and was very good and another we didn't try.

Review collected in partnership with Hampton

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nymetfan
Top Contributor
74 reviews 74 reviews
34 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Came for a High school basketball tournament and found this Hampton Inn to be one of the best I have stayed at. Clean and comfortable rooms, friendly professional staff and a convenient location. Breakfast area is clean and the lady working there was friendly and had everything under control. WIFi worked well on the 6th floor.

Was this review helpful? Yes 1
TimothyStone, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

MisterMet thank you for reviewing your recent stay with us. I am pleased to hear that you found the accommodations clean and comfortable and the staff friendly. If there is anything that I can do for you please do not hesitate to let me know. I look forward to your future visits with us. More 

Orlando, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

The staff at this hotel was friendly, helpful and made me feel welcomed. The room was large, clean and quiet. Breakfast was good. The internet connection was satisfactory. There is a restaurant located outside the hotel that saved us from which going out in bad weather. The food and spirits were very good. A nice surprise.

Review collected in partnership with Hampton

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TimothyStone, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

Thank you Debra C for taking the time to review your recent stay with us. I am very happy to hear that you enjoyed your visit. The staff at this hotel are one in a million and really enjoy the fact that they are able to impact our guests stays in such positive ways. The restaurants that are attached to... More 

Ventura County, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I travel all over the country for approx. 15 - 20 weeks per year. The staff working the front desk at check-in had to be the nicest, most helpful I have had since I can remember. FANTASTIC JOB! Hotel was in a great location in downtown. Walking distance to many great food, bar, entertainment choices. Bed was OK, breakfast OK,... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
TimothyStone, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

Thank you Brian C for that incredible review. I am thrilled to hear that your interactions with the staff here were that impressive and memorable for you. I am very fortunate to have the staff that I have as each and every one of them go above and beyond for our guests every day, they really make my job that... More 

Carmel, United States
1 review
5 of 5 stars Reviewed 1 week ago

I stay at least two weeks a month and the employees are all helpful and friendly. Hotel is always clean, and the attached restaurants make the experience great. There is ample parking, a pool, fitness center. and the location is within walking distance to a number of restaurants and attractions. I highly recommend this hotel to anyone staying in Buffalo.

Review collected in partnership with Hampton

Was this review helpful? Yes
TimothyStone, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

Thank you Jackie B for your loyalty and for taking the time to review your experiences with us. We love having you regularly with us, we know being away from home so much can be difficult and we hope that we make it just a little bit better. If there is anything extra that we can do for you please... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Had such a great experience at this hotel. Staff was very friendly, room was clean and well maintained. I would definitely stay here again. Also, the thai restaurant attached to the hotel is DELICIOUS.

Review collected in partnership with Hampton

Was this review helpful? Yes
TimothyStone, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

Thank you Kim H for the very nice review. We are very happy that you had a great experience and look forward to your next visit. More 

milton, Canada
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 2 weeks ago

They gave away our room that was booked 2 months earlier. There were screaming kids running in the halls which they followed up on after 2 complaints. Staff did try and make it up to us, but sometimes you just want to sleep in a good bed not a lumpy pullout, and free a free dinner does not help me... More 

Review collected in partnership with Hampton

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TimothyStone, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

Gerald C I would like to take this opportunity to thank you for your candid review of your recent stay with us. I would also like to apologize for failing to exceed your expectations for your stay. The room that you received was an upgrade from the one you had booked as we try to upgrade all of our Hilton... More 

Pittsburgh, Pennsylvania
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Snowbound in Buffalo this week........ The entire Hampton crew has been welcoming and accommodating: Brittany, Maggie, Alyson, Cory, etc.....they have made the best out of a difficult situation. They've offered to clean my car, get me a coat, whatever I need........thanks so much!

Was this review helpful? Yes 1
TimothyStone, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

Thank you TeamLukac for taking the time to review your recent stay and recognize some very bright stars that are part of a fantastic team. The past week was very trying for the area and in true Buffalo style the team here really pulled together to make a really difficult situation just a bit better. I hope that if your... More 

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Additional Information about Hampton Inn & Suites Buffalo Downtown

Address: 220 Delaware Ave, Buffalo, NY 14202
Phone Number:
Location: United States > New York > Buffalo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn & Suites Buffalo Downtown 3*
Number of rooms: 200
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Also Known As:
Hampton Inn And Suites Buffalo Downtown
Hampton Inn & Suites Buffalo Downtown Hotel Buffalo
Hampton Inn Buffalo
Buffalo Hampton Inn
Hotel Style:
#1 Family Hotel in Buffalo
#1 Business Hotel in Buffalo
#1 Romantic Hotel in Buffalo

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