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Hampton Inn & Suites Buffalo Downtown

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220 Delaware Ave, Buffalo, NY 14202
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Hampton Inn & Suites Buffalo Downtown
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Hampton Inn & Suites Buffalo Downtown
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722 reviews from our community

Traveler rating
    491
    184
    34
    5
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Ontario, Canada
Contributor
12 reviews 12 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel is wonderful. The staff goes beyond than expected for their customer service to their guests. They are super nice. The rooms are super updated with an outstanding interior design. Breakfast offers a wide selections of food items. The pool and hot tub was amazing. I will definitely come back at this hotel.

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Rochester, New York
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I spent a week in Buffalo this May and I loved everything about this hotel. I loved the location, I loved that you can park there and come and go as you please for no extra charge, I loved the complimentary breakfast daily with the complimentary newspapers and the staff was very helpful, friendly and kind. I will definitely stay... More 

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Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This is a fantastic hotel. The location is great...ideally situated in downtown Buffalo. I really like the library room inside the hotel and the second floor lounge by the breakfast area. There are several restaurants directly connected to the hotel, which is very convenient.

Was this review helpful? Yes 1
Cambridge, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here one night and I wish we could have stayed longer. The room was lovely and had it's own whirlpool bath. There is a good choice of food at breakfast, a lot better than some other places I've stayed at. Staff very friendly and helpful, providing maps of the city and recommending restaurants etc.

Was this review helpful? Yes 1
TimothyStone, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

Thank you Am7000 for the wonderful review. We work tirelessly every day to maintain our number 1 status. Everything from the staff to our great amenities are all tailored to our guests needs. Thank you again for choosing to stay with us during your time in Buffalo and if you ever find yourself in Buffalo again I look forward to... More 

Albany, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great hotel located in the heart of downtown Buffalo. Walking distance from several restaurants and Chippewa St. nightlife. Stayed in room 530 - with King Bed and Whirlpool tub. Room was great - very clean, comfortable bed and the whirlpool is huge and a great way to unwind at end of day. View of downtown Buffalo. Staff was very professional... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
TimothyStone, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

Thank you nitescotsman1for the wonderful review. We take an immense amount of pride in being the number one hotel on Trip Advisor for Buffalo. We work tirelessly to remain the top choice of travelers to the area. Our amenities are all tailored to the needs of travelers of all types from our guest rooms to the free breakfast, parking and... More 

Charlotte, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Had to reserve a room for my niece at the last minute and as a Hilton Honor member I was OVERLY SURPRISED AND DELIGHTED at the rooms here. Very clean and modern. Hotel parking lot is private and gated so you have to have room key access to get in. Free Breakfast makes it even better! Would always stay here... More 

Review collected in partnership with Hampton

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TimothyStone, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

l would like to thank you Sheila L for taking the time to share your recent stay with us. I was thrilled to read that the unexpected delight of the hotel, free parking and breakfast left such an impression on you. We take great amounts of pride in what we do every day and reading that we were able to... More 

Oldsmar, Florida
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

What was great...the employees were super nice and super helpful, the location is convenient to a lot of restaurants, the room was up to date with a nice layout and things to do and the gym is very nice. What was not great...hearing alarms in the room next to me going off, the bed wasn't very comfortable, but the water... More 

Was this review helpful? Yes
TimothyStone, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

Thank you Kellie L for sharing your experience of your recent stay with us. I greatly appreciate the comments both good and constructive as we are always looking for way to improve upon our service. I would like to apologize for the few areas that we missed the mark with. This is the first time I have heard of water... More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very close to the convention center, quiet, clean. Breakfast was what I have come to expect with Hamptons product. The pool was quiet and clean. I always try to stay with Hamptons and as usual Hamptons did not disappoint! Loved that there was a TV and sitting area on the 2nd floor and its not near guest rooms.

Was this review helpful? Yes
TimothyStone, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

Thank you sierra K for choosing to stay with us and for taking the time out of your busy day to share your experience with us. It sounds like you found one of the best areas in the hotel to relax and spend time with family. Our second floor is fantastic for meeting with family, co-workers, or just getting work... More 

Utica, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed 2 nights at this hotel for a convention. It is in easy walking distance to the convention center. Many cute bars, and restaurants are within a block radius. The staff was super friendly. Rooms were clean & well appointed with the things that make it comfortable i.e. toiletries, space, large flatscreen, free internet (fast). The sleep experience was... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
TimothyStone, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

Thank you Natasha H for the wonderful words on your recent stay with us. Our location in the city makes us a great choice for any type of travel one my find themselves on. Thank you for mentioning all of our top notch amenities from the parking, internet, to the wonderful breakfast in the morning. Everything we do is for... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed in Buffalo for two nights on business. Great hotel. Would highly recommend. Room was immaculate and bed was comfy. I could not hear any other noise from other rooms. Stayed in a king suite. Two rooms. Huge! Easy walk to restaurants and convention center.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
TimothyStone, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

W7208FGmelissas I would like to thank you for choosing to stay with us while in town for business and for taking the time to share your experience here. I am delighted to hear that your room was spotless, quite and had more than enough room for your needs. Thank you again and I look forward to your next stay with... More 

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