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Hampton Inn & Suites Buffalo Downtown

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220 Delaware Ave, Buffalo, NY 14202
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2X Points in Downtown!
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Hampton Inn & Suites Buffalo Downtown
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Hampton Inn & Suites Buffalo Downtown
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755 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vermont, United States
2 of 5 stars Reviewed 2 days ago NEW

Room was not ready for 3:00 P.M. check-in. Staff and housekeeping appeared to be overwhelmed. The delay in our room being ready was more than likely due to the fact that the manager had a food bus come to provide his staff with lunch. While I think that is necessary for staff moral, it was clearly at the expense of... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
TimothyStone, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

Thank you Mary K for the thorough and candid review of your recent experience with us. I would like to offer my sincerest apologies for failing to exceed your expectations. It was a pleasure to speak with you directly concerning the issues that you had during your stay and I hope that the 100% satisfaction guarantee that I issued for... More 

Catskill, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Stayed at this Hotel during American Legion Convention as Convention Hotel location was completely booked. Because of this, my stay was a far better choice than those that booked the Convention Hotel. Cost was a bit more, but the Hampton was well worth the extra cost as it was super clean, QUIET with wide hallways and high ceilings and friendly... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
TimothyStone, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

Thank you Tim B for the wonderful review of your visit to the wonderful City of Buffalo and the Hampton Inn. I was delighted to read your post about the City, we are very Buffalo centric here and love to read when guests see the city as we see it. Thank you again for staying with us during the American... More 

Corpus Christi, Texas
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

When booking this room, my family and I just needed a place to stay. We found ourselves wishing we were staying longer! Beds were super comfortable, room was nicely cleaned, staff was very friendly, parking was nearby, and entire property was very well taken care of! So glad we found this one if only for one night.

Was this review helpful? Yes 1
TimothyStone, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

Thank you Katie H for choosing to stay with us as you were passing through the area. The hotel is quite a little gem right in the heart of Buffalo. The staff works endlessly to ensure that the hotel is maintained to the highest standards and that our guests are treated like family. I hope that your experience will bring... More 

Johnson City, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

Arrived at the hotel a little earlier than check-n time and staff juggled items to get us into a room quickly. Room was very clean and nicely furnished. We did not have much of a view , but was very comfortable for our 2 day stay.

Review collected in partnership with Hampton

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TimothyStone, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

Ralph B, I would like to take this opportunity to thank you for choosing to stay with us and for sharing your experiences. I am glad that we were able to accommodate your early arrival. I have shared your comment about the cleanliness of your room with my housekeeping department. They all love hearing about what our guests have to... More 

NEW YORK
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I checked in to the room at 3am during a super busy weekend. It was The Taste of Buffalo as well as a Rolling Stones Concert at a stadium that held nearly 80,000 people. The Hampton Inn staff was great and made my check-in very easy, the suite I was in room #304 was huge (2 rooms with a full... More 

Review collected in partnership with Hampton

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TimothyStone, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

Thank you RANDINY for the wonderful review and for choosing to stay with us. It was definitely a very busy weekend for the entire city and region. As you mentioned we have a wonderful location right in the heart of the City and very close to many of the regions attractions. I will be sure to share your comments with... More 

Hamburg, New York
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Came to stay for the Taste of Buffalo even though we live locally. I cant say enough about friendly and accommodating staff. Ryan, Ally and Nicholas at the front desk were extremely professional during a very busy time. Liz and Tania in the breakfast area were keeping up with the impossible task of taking care demanding guests. The manager Tim... More 

Was this review helpful? Yes
TimothyStone, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

Thank you colleen d It is always a pleasure having you stay with us. We really appreciate you taking time to express your satisfaction and love for the staff and hotel. Thank you again for making us part of your family and home and we look forward to your next visit with us. More 

Portland, Oregon
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our first trip to Buffalo and staying at the Hampton Inn was perfect. Very nice room, good location, excellent service, and just the breakfast we always eat. We were able to walk and see all of the beautiful early 20th century architecture in the center of the city. Minutes from the waterfront by car. Not far from the... More 

Was this review helpful? Yes 1
TimothyStone, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

Thank you Leslie682 for choosing to stay with us and for sharing your experience here. Buffalo has so many little gems and our location makes us an ideal choice to see them all. From the grain silos to all of the wonderful architecture by some of the countries masters. The hotel itself is a historic building completed in 1920 as... More 

Rochester, New York
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stay here with my husband for a date night. Very nice hotel, and the bed was amazing. Attached to the Papaya (great restaurant). Free decent breakfast, and lots of great amenities. They have amazing jacuzzi tubs in the suites, better than the other area hotels with jacuzzi tubs (including russells/Garden place).The staff was friendly and we will definitely be back.

Was this review helpful? Yes 1
TimothyStone, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

redbonegirl1, Thank you for the wonderful review it seems that you really enjoyed yourself here. We have a fantastic hotel with, like you said wonderful amenities. The staff here are really the icing on the cake. I am very fortunate to have the group of individuals that I have, they all work tirelessly to ensure that they go above and... More 

Wappingers Falls, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Nice, clean guest room with friendly, accommodating staff. The complimentary breakfast was delicious. The A/C worked very well. The coffee in the lobby was a nice plus and well needed for an afternoon pick me up.

Review collected in partnership with Hampton

Was this review helpful? Yes
TimothyStone, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

Thank you Linda B for taking the time to review your recent stay with us. It was great to read that you found the hotel clean and the staff accommodating. The 24 hour coffee definitely comes in handy through out the day for that little pick me up. Thank you again and I look forward to your next visit with... More 

Syosset, New York
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Complete Surprise. Great place. Front desk nite mgr Alysa. Very efficient very helpful and gives a warm happy greeting Daniel,so helpful, great suggestions, also was warm and welcoming attached to two restaurants that deliver. Great places but the better of the two is the Chocolate Bar. Yes as decadent as it sounds. A must stop that needs its own review.... More 

Was this review helpful? Yes 1
TimothyStone, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

Thank you ThatLawyerDude for allowing us the opportunity to WOW you. It was a pleasure having you with us and thank you for taking the time to share your experience here. Everyone on the staff takes an immense amount of pride in what we do each day. We are not your average Hampton, having 4 soon to be 5 restaurants... More 

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