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Embassy Suites Buffalo

3.5 of 5 200 Delaware Avenue, Buffalo, NY 14202
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Certificate of Excellence 2014
Embassy Suites Buffalo
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Embassy Suites Buffalo
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660 reviews from our community

Traveler rating
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256
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bowling Green, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

I have been staying here off and on for around a year. Every month for the last several months. It is a standard property with the regular Hilton amenities, however, what makes it stand out is the people who work here. The people and the personal service exceed the Hilton norm. Once, i didn't like anything on the menu and... More 

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A TripAdvisor Member
2 of 5 stars Reviewed 1 week ago

I have stayed at this hotel atleast twice a year since it opened. My stay there this weekend was the worst. The hotel is showing it's age. The room we were give was dirty especially the bathroom. They seem to have lost their edge when it comes to cleanliness. The lobby itself was not as kept as it should have... More 

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Tabitha D, Front Office Manager at Embassy Suites Buffalo, responded to this review

Good Afternoon TripAdvisor Member, Thank you so much for the review of our hotel on TripAdvisor. I have forwarded a copy of your comments to our Executive Housekeeper regarding your cleanliness comments. This is definitely something we take very seriously and will address immediately. We are also in the processing of addressing the frigid lobby/breakfast areas. The temperatures this winter... More 

Buffalo, United States
1 review
2 of 5 stars Reviewed 1 week ago

Stayed here overnight for Valentines Day. A cold day to be sure but the restaurant was frigid and the lobby ridiculously cold with gusts of sub zero air blowing n every time door opened. Great location but definitely not worth the price. Really made enjoying the holiday difficult. On the bright side my wife and friends won't let me make... More 

Review collected in partnership with Embassy Suites Hotels

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Tabitha D, Front Office Manager at Embassy Suites Buffalo, responded to this review

Good Afternoon Tom1 L, Thank you so much for reviewing our hotel on TripAdvisor. I apologize for how cold both the lobby and the restaurant get during these winter months. The frigid temperatures have definitely created a new issue for our guests and staff of the lobby. This issue is something that we are addressing immediately. I do hope that... More 

WNY, United States
1 review
3 of 5 stars Reviewed 1 week ago

I stayed in this hotel 2 years ago and recently returned for another stay. I found the general upkeep and cleanliness has declined. Not terrible but for the price I expect the hallways to be vacuumed. Lobby staff was great but I think I will try the new Hilton Gardens in downtown Buff next time.

Review collected in partnership with Embassy Suites Hotels

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Tabitha D, Front Office Manager at Embassy Suites Buffalo, responded to this review

Good Afternoon Timothy O, Thank you for reviewing our hotel on TripAdvisor. We appreciate your feedback regarding the cleanliness of our lobby. I have forwarded this information to our Executive Housekeeper, as well as the front office staff, to ensure this does not happen in the future. If each of us take a look and pitch in, there's no reason... More 

Burlington, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Embassy Suites as we were given tickets to the Buffalo Sabres. Our 2 room suite was absolutely beautiful, large room with a great bathroom. Staff was beyond accomodating and the restaurant food was great. Taxi ride from this hotel was only $7.00 to the Sabres Arena. Definately worth the stay by far. Thank you to the... More 

Review collected in partnership with Embassy Suites Hotels

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Tabitha D, Front Office Manager at Embassy Suites Buffalo, responded to this review

Good Morning Shelia G., Thank you so much for reviewing our hotel on TripAdvisor. We appreciate the feedback and are so glad that you enjoyed your stay here, as well as the service you received from our staff! We hope to see you again in the future! Enjoy your winter! Thank you, Tabitha Dorr Front Office Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel during a recent hockey tournament, and could not have picked a better place. The service and amenities are superb, and with free cooked to order breakfast and complimentary cocktail reception daily, it really is a relative bargain. Well located close to restaurants and major attractions, it is where we will stay if an opportunity arises... More 

Review collected in partnership with Embassy Suites Hotels

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Tabitha D, Front Office Manager at Embassy Suites Buffalo, responded to this review

Good Morning F7196OYdavidj, Thank you so much for reviewing our hotel on TripAdvisor. We are so glad you enjoyed your stay here during the hockey tournament. Since the Harbor Center has opened, we have been catering to more and more hockey teams, and it is good to know that we are doing a good job! It's always so nice to... More 

Schoharie
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Great place to stay in downtown. Staff are very, very friendly and helpful. They seem to enjoy their work and are obviously well trained in hospitality. Included breakfast is excellent. IN-hotel restaurant is also very good. Suites are spacious and clean.

Review collected in partnership with Embassy Suites Hotels

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Tabitha D, Front Office Manager at Embassy Suites Buffalo, responded to this review

Good Morning John G, Thank you so much for reviewing our hotel on TripAdvisor. We appreciate the positive feedback and so glad that you enjoyed your stay here with us! We hope to see you again in the future! Thanks again, Tabitha Dorr Front Office Manager More 

Syracuse, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at the Embassy over the weekend. Overall it was a good stay. I would recommend this hotel to anyone traveling to Downtown buffalo with a large group. We had a oversize, 2 queen suite. Living area was huge, room was clean and the hotel is in a great location. It is less than a block from Chippewa St and... More 

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Tabitha D, Front Office Manager at Embassy Suites Buffalo, responded to this review

Good Morning IMG4914, Thank you so much for reviewing our hotel on TripAdvisor. We are pleased to see that you enjoyed your stay here with your large group. Since the Harbor Center has opened we have been hosting more and more larger groups, and it's good to know that so far, we are doing a good job! I did see... More 

Bethel Park, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent hotel in all aspects. Staff was exceptional and accommodations first class. Not only do you receive a free happy hour every night, the made to order breakfast with a professional chef was phenomenal. I've stayed in 5 star hotels in the past and I must say this experience was right up there.

Review collected in partnership with Embassy Suites Hotels

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Buffalo, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Want pure luxury and a quiet room. This is the place, I paid the extra for a higher floor was worth the few extra dollars. Amazing food. Staff is beyond professional. The bed and comforter were so comfortable did not want to even get up. The bathroom was huge and had a whirlpool which was awesome. Super clean place. Not... More 

Review collected in partnership with Embassy Suites Hotels

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Additional Information about Embassy Suites Buffalo

Address: 200 Delaware Avenue, Buffalo, NY 14202
Phone Number:
Location: United States > New York > Buffalo
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Buffalo 3.5*
Number of rooms: 44
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Also Known As:
Embassy Suites Buffalo Hotel Buffalo
Hotel Style:
#2 Business Hotel in Buffalo
#3 Romantic Hotel in Buffalo
#3 Family Hotel in Buffalo

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