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The Mansion on Delaware Avenue

Certificate of Excellence
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414 Delaware Ave, Delaware & Edward Street, Buffalo, NY 14202
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10% off room rate
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1 room 1 adult
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398 Reviews from our TripAdvisor Community

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Franklin, Tennessee
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed at the Mansion on Delaware for a wedding that was being held on the property. Everyone was extremely friendly and professional. The wedding took place in one room and then we were escorted to the reception on another floor. The rooms are comfortable. You are located downtown and easy to get to many places. Should you decide to... More 

Helpful?
Thank Lisa W
Toronto
Level Contributor
139 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Mansion on Delaware stands out for its historic building and main rooms, the hospitality of the lobby bar/lounge and the hospitable service of the butlers and front of house staff. Friendly greetings at the door by the butlers starts you off on the right foot. The lobby lounge is a high-ceilinged room with a fireplace, scattered seating and a... More 

Helpful?
Thank LakesiderToronto
Burlington, Vermont
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My hosts put me up here when I was visiting the university to give a lecture. This place was one of the highlights of my trip. The services they offer, like ironing shirts, and complimentary taxi service are really nice, although it is too bad they won't go to the airport. Then there is the open bar, which I couldn't... More 

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Thank homeinvt802
Charlotte, North Carolina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed January 2, 2016

Beautiful architecture, some of the staff very friendly, some just "whatever". Decor awfully disappointing and an insult to the time period of this house. Got the shock of my life after took a shower after the first night and discovered the robe left in my bathroom had NOT been washed and it was very evident someone had wiped a dirty... More 

Helpful?
3 Thank MelRuth1976
New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 2, 2016

We were in town from NYC visiting family and wanted a quiet, comfortable place to enjoy New Year's. Our experience at the hotel was phenomenal: from the friendly and attentive staff to the delicious breakfast. The rooms are very spacious and the building itself is quite unique. Location is ideal as well as it's a stone's throw from the 33... More 

Helpful?
2 Thank VoxPupular
Buffalo, NY
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 31, 2015

The mansion had a nice reception room and was decorated for Christmas. The Butlers there were very helpful. Our room was just okay. The bed seemed small and the heat could not be turned down more than 71 degrees and we like to sleep with it a bit more chilly. It was also odd that some of the furnishings were... More 

Helpful?
Thank buffalobeachgirl
Tampa, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 22, 2015

Check-in was seamless and we got there right when the reception cocktail hour was happening, so our fantastic "Butler" made a pit stop to the lounge before taking us up to the room so we could get a glass of wine. The room and bathroom was beautiful and cozy. I have a strong appreciation for historic buildings as I do... More 

Helpful?
1 Thank LindsLW
Toronto, Ontario, Canada
Level Contributor
44 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed December 21, 2015

I had a great experience at The Mansion. Staff were kind, helpful, and went out of their way to accommodate everyone at the hotel that was attending a concert at First Niagara Center (which was everyone). The hotel car dropped every off and picked us up, and accommodated late night meals. I would definitely recommend The Mansion and I'll definitely... More 

Helpful?
1 Thank Catherine-Rose M
St. Catharines, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 15, 2015

This is a beautiful hotel in the grand old style. It almost feels as if you are visiting an affluent relative who lives in an old mansion. Elegant but still welcoming and cosy.The service is impeccable and friendly , care and attention to meet every need. The two special 'treats' are the pre dinner cocktails served in front of the... More 

Helpful?
2 Thank svlpicky
Webster, NY
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 13, 2015

Allow me to begin my review with the knowledge that I'm in sales and feel service is a top priority to most Americans, yet seems lacking in many areas. I arrived at 2:30 12/13/15, with my 3 1/2 year old granddaughter, by a lovely woman who greater us as she opened the door. I had called to ask if it... More 

Helpful?
1 Thank websterny
Geno_Principe, Proprietor at The Mansion on Delaware Avenue, responded to this review

Thank you for your review and for choosing The Mansion on Delaware Avenue for you and your granddaughter. Service is truly a hallmark of The Mansion and we appreciate your glowing comments. We're so glad that Kyle, Marty and the entire team could provide 'fabulous' service and a unique Buffalo experience! We look forward to welcoming the entire family back! More 

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