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The Mansion on Delaware Avenue

Certificate of Excellence
Hotel website
414 Delaware Ave, Delaware & Edward Street, Buffalo, NY 14202
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10% off room rate
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1 room 1 guest
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The Mansion on Delaware Avenue
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371 Reviews from our TripAdvisor Community

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Traveler rating
    275
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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    (371)
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    (101)
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North Tonawanda, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Luxurious early 20th century building, impeccably clean, comfortable, and beautiful room, very attentive, kind, and personal service, 5-7 happy hour (first two drinks included), and butler service to and from downtown-- we had a fabulous time!

Was this review helpful? Yes 1
Houston, Texas
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the inn for 3 nights. We had a great experience. The butler service is as it is described on their web page. They are at your beck and call. The inn is beautiful and in a good location for visiting either downtown or the Delaware Street mansions or the shops on Elmwood or the cottage district. All... More 

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Mississauga, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We splurged more than we normally would to treat ourselves to a night in the mansion. We had a basic room and requested a room facing delaware street at the front of the mansion as we heard these were the best rooms. This request was not granted, although we were still happy with our room. Other reviews said that rooms... More 

Was this review helpful? Yes 1
Michigan
Level Contributor
70 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We spent two nights at this lovely boutique hotel. We were in town for a wedding and this was a perfect choice. They have a lovely continental breakfast and cocktails in the evening. There is no bartender, but since we drink wine, we found the selection surprisingly high quality. There is also good quality liquor, but you'll need to mix... More 

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Geno_Principe, Proprietor at The Mansion on Delaware Avenue, responded to this review

Thank you for your review and for choosing The Mansion on Delaware Avenue. I am very sorry that you did not have a comfortable sleep. It is our goal to provide a luxury experience for each guest that is welcoming, comfortable and service-centric...while we seem to have succeeded in providing an experience that "made you feel very special", we wish... More 

New York
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Although most of the guests I met were there on vacation or to celebrate a special event, I found it to be a great place to stay for several days while in town on a work assignment. The staff is efficient, solicitous and cordial. If you have business downtown, the staff will chauffeur you to your destination and pick you... More 

Was this review helpful? Yes 1
Geno_Principe, Proprietor at The Mansion on Delaware Avenue, responded to this review

Thank you for choosing The Mansion on Delaware Avenue and for your review. We know you have many hotel options and we appreciate that you chose The Mansion. We're so happy to hear that you enjoyed your stay. It is true that we welcome many vacation travelers in the summer months, but we agree with you that The Mansion is... More 

Utica, New York
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

The grandeur of the building's exterior is irrefutable, and the downtown location within walking distance to Buffalo's independently owned restaurants is ideal. The gentlemen who carried in our luggage were both welcoming and kind. Even the billiard and sitting rooms with wine and coffee made for a lovely first impression. After one night, however, we checked out a day early,... More 

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Geno_Principe, Proprietor at The Mansion on Delaware Avenue, responded to this review

Thank you for choosing The Mansion on Delaware Avenue for your visit to Buffalo and thank you for your review - guest feedback and suggestions are one of the main ways that our hotel continually refines the service we provide to guests. I'm glad you enjoyed the central downtown location of The Mansion, but I am sorry that your experience... More 

Baltimore, Maryland
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

wonderful service by young team, but carpeting is at least 30 years old, bathrooms are plain considering the claim of a luxury hotel, could hear every footstep in the room above, needs serious renovation and looks neglected by the owners/managers despite the enthusiastic staff....not worth the price, doesn't live up to expectations, looks wonderful on the oustide, felt like a... More 

Was this review helpful? Yes 1
Geno_Principe, Proprietor at The Mansion on Delaware Avenue, responded to this review

Thank you for choosing The Mansion for your trip to Buffalo and thank you for your review. I am so happy to hear that you enjoyed the exceptional service of our Butler Team, but I am sorry that you were not happy with your suite. The hotel was originally built as a private residence, a mansion, in the 1860's, and... More 

Buffalo, New York
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We live in Buffalo but we rented our house out on AirBnB so we decided to get a hotel for one of the nights to have a mini vacation of our own. We called 2 hotels, The new Courtyard Marriott at Canalside and The Mansion and both had availability on the evening we requested. Before our stay we decided to... More 

Was this review helpful? Yes 3
Geno_Principe, Proprietor at The Mansion on Delaware Avenue, responded to this review

Thank you for your review, and for considering The Mansion on Delaware Avenue for your stay-cation. Thank you also for sharing the kind comments regarding your friend's and family's great experiences at The Mansion. I am sincerely sorry that you felt so much less than welcome when you visited The Mansion. It is true that our Butler Reception Area is... More 

Royal Oak, Michigan
Level Contributor
35 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a unique place to stay- a gorgeous old 19th century mansion that has been turned into a hotel. The staff is extremely gracious and solicitous, and the free breakfast buffet included in the very reasonable room rate was fresh, creative, artistic and overall AMAZING. (The homemade pastries were divine). I also love that they have a free high-end... More 

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Geno_Principe, Proprietor at The Mansion on Delaware Avenue, responded to this review

Thank you for your review and for choosing The Mansion on Delaware Avenue on your trip to Buffalo. We believe that exceptional service is one component that sets our hotel apart and we appreciate your comments regarding the service and hospitality you experienced at The Mansion. The Mansion is a truly unique experience for each guest. Thank you, also, for... More 

Baltimore, Maryland
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We booked two rooms, one of which was a more expensive suite that fell way short of expectations and looked NOTHING like the photos on the website. The suite had nearly no windows, the bathroom tiling had stains and was outdated (I've stayed in nicer rooms in Nigerian hotels), and while there was a couch in a separate room, the... More 

Was this review helpful? Yes 1
Geno_Principe, Proprietor at The Mansion on Delaware Avenue, responded to this review

Thank you for choosing The Mansion and for taking the time to review our hotel. I am so sorry to hear that you were disappointed with your suite. We strive to create a welcoming, comfortable, service-centric environment for each and every guest and we sincerely regret when we fall short of that goal. While that suite is the accurate size... More 

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