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Days Inn Flagstaff-West Route 66

2.0 of 5
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1000 West Hwy 66/I-40, I-40 & Hwy 66 Exit 195, Flagstaff, AZ 86001
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Days Inn Flagstaff-West Route 66
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Ranked #37 of 65 Hotels in Flagstaff
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3 of 5 stars reviewed 3 days ago
Mac776 Tucson, Arizona
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553 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Tucson, Arizona
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Good location, reasonable price, clean room, remodeled bath/shower, adequate complimentary breakfast, courteous professional staff. Hair dryer was not working but attentive front desk offered to replace immediately. Would stay there again.

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Contributor
17 reviews 17 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Convenient hotel on our way to Sedona. Friendly staff and conveniently located near the I-40 right in the path of the historic Rt. 66. The place is in need of a mayor renovation, the tvs are very old, and the furniture is giving up after many decades of use. The bathroom was ok but the shower head was up to... More 

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1 review
1 of 5 stars Reviewed 1 week ago

Had a brand new $200 pair of binoculars stolen from my room. Front desk was incredibly unhelpful and rude, told me it was my responsibility to secure my belongings, didn't even ask for my name or offer to investigate. Have never had this happen before, and astonished by their apathy and rudeness. All Spanish-speaking only housekeeping staff was far more... More 

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Eagar
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago

even though rooms are clean.which they should be.it is a run down days inn.hope you dont want a bath.they are stained and nasty.the buffet they offer was stale.they have a very nice place to eat it.you your looking for a days inn in flagstaff i would stay away from this one.you will know you made a mistake just from the... More 

Review collected in partnership with Days Inn

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GMFlagstaff2014, Guest Relations Manager at Days Inn Flagstaff-West Route 66, responded to this review

I am terribly sorry to hear of your disappointment with our hotel. It is our primary aim to give you a five star experience and it is disheartening to hear that this is not the impression we left you with. It is through feedback like yours that we are able to quickly address housekeeping, maintenance, and staff courtesy issues, and... More 

Richmond, Virginia
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for one night (two rooms)on our way from Phoenix to the Grand Canyon. The rooms were clean and the breakfast was fine for being free. It was a basic continental breakfast with a waffle maker. I also did a couple loads of laundry while everyone was eating breakfast. The front desk did not have any change but... More 

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GMFlagstaff2014, Guest Relations Manager at Days Inn Flagstaff-West Route 66, responded to this review

Thank you for taking the time to write this review and share your experience. I am very pleased to learn that you enjoyed the breakfast offered at our hotel. We are very happy to learn that your stay was so peaceful, and we hope to see you again soon. We hope you're looking forward to your next stay as much... More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Room and bed ok, No service to speak of, they wanted almost double the price for a second night! Also wanted 15 minutes to print a receipt, just not acceptable. Still using CRT TV's, awful pictures and channel selection. Card keys failed to work a lot of the time. Did not fancy the breakfast, not at all inspiring. Not up... More 

Review collected in partnership with Days Inn

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GMFlagstaff2014, Guest Relations Manager at Days Inn Flagstaff-West Route 66, responded to this review

I am terribly sorry to hear of your disappointment with our hotel. Please accept our sincerest apologies for any services or amenities that did not live up to your expectations. I hope you will return to give us the opportunity to change your perception of our breakfast and services. More 

Wellsville, Utah
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

When you reserve a Days Inn, you pretty much know what you're going to get and this hotel is no exception. The room, bed, shower, wifi, etc. were all o.k. but not exceptional. The front desk clerk seemed in a hurry and check in took about 10 seconds with no information given about room location or breakfast. The biggest downside... More 

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GMFlagstaff2014, Guest Relations Manager at Days Inn Flagstaff-West Route 66, responded to this review

Thank you for taking the time to write such a thorough and detailed review regarding your most recent stay at our hotel. Please accept our sincerest apologies for any services or amenities that did not live up to your expectations. I hope you will return to give us the opportunity to change your perception of our breakfast and services. More 

Boone, United States
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel two nights and used it as our home base while visiting the Grand Canyon. The hotel is located on old US 66 and kinds of bills itself as a "historic" route 66 hotel, but I'm not sure it's that old. We stayed on the 2nd floor in a 2 queen size bed room which was... More 

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GMFlagstaff2014, Guest Relations Manager at Days Inn Flagstaff-West Route 66, responded to this review

We are excited to learn of your five star experience at our hotel. I'm so glad that our services, hospitality, and accommodations exceeded your expectations. Thank you so much for your thorough and detailed five star review and compliments to our breakfast options and service. It was a truly a pleasure to serve you, we hope that you experience the... More 

Los Angeles, California
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The property was clean but was not happy with the front desk. Internet wasn't workikf and when I called the front desk, the person was extremely rude. He said he didn't get any complain from other rooms around me so the Internet was fine. I kept saying I tried everything but he was extremely extrenely rude. Won't return.

Review collected in partnership with Days Inn

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GMFlagstaff2014, Guest Relations Manager at Days Inn Flagstaff-West Route 66, responded to this review

I'm glad that our accommodations and most of our amenities lived up to your expectations. I am terribly sorry for any rudeness or insult that you encountered with this situation and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. Our staff is... More 

Stevensville
Contributor
15 reviews 15 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This room smelled like urine, I think pet urine, but the receptionist said it was a no pet room. The shower ran hot then cold, then hot and then cold without changing the knobs. There was only one electrical outlet with the TV, microwave, refrig, light, plugged into it, is this legal?. This place should be shut down. It is... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes
GMFlagstaff2014, Guest Relations Manager at Days Inn Flagstaff-West Route 66, responded to this review

I'm sorry to hear that your most recent stay with us did not meet your expectations of quality service and accommodations. We make it a point to ensure that your room smells fresh and is perfectly clean upon arrival and that pet-friendly will never translate to a lesser quality of room and service. If your room was not cleaned according... More 

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