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Days Inn Flagstaff-West Route 66

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1000 West Hwy 66/I-40, I-40 & Hwy 66 Exit 195, Flagstaff, AZ 86001
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Days Inn Flagstaff-West Route 66
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Ranked #36 of 65 Hotels in Flagstaff
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542 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Stevensville
Contributor
14 reviews 14 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

This room smelled like urine, I think pet urine, but the receptionist said it was a no pet room. The shower ran hot then cold, then hot and then cold without changing the knobs. There was only one electrical outlet with the TV, microwave, refrig, light, plugged into it, is this legal?. This place should be shut down. It is... More 

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Scottsdale, Arizona
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

My family stayed here for a stop over on our way to the Grand Canyon. The hotel was an older hotel, and showed it's age. But the room was clean. I had minimal contact with the employees but they were friendly. The breakfast buffet was decent. For the price and for the time I was staying, it was worth it.

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GMFlagstaff2014, Guest Relations Manager at Days Inn Flagstaff-West Route 66, responded to this review

We want to apologize for the overall quality of our hotel, though we are very glad to hear that you were very pleased with our housekeeping and breakfast standards and staff courtesy. We are working to take care of the issue that you addressed and we thank you for taking the time to share your experience. More 

Wayne, Nebraska
2 reviews
1 of 5 stars Reviewed 5 days ago NEW

The room was fine but what I don't like is that they charged me for use of the room safe even though I didn't use it. They wouldn't remove the charge when I requested it be removed. They said that I had to request it at time of check-in. How am I suppose to know the room has a safe... More 

Review collected in partnership with Days Inn

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GMFlagstaff2014, Guest Relations Manager at Days Inn Flagstaff-West Route 66, responded to this review

We are deeply distressed to discover the lapse in service you experienced during your recent stay. I hope you'll accept our sincere apologies for this lapse in service that you encountered. Thank you for your honest feedback which will promote practical policy changes and an improved experience for future guests. More 

Idaho City, Idaho
1 review
4 of 5 stars Reviewed 6 days ago NEW

We enjoyed our stay. It was clean, comfortable, had a nice room set-up and the water even tasted good. The staff were courteous and friendly.

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GMFlagstaff2014, Guest Relations Manager at Days Inn Flagstaff-West Route 66, responded to this review

It is wonderful to hear that you enjoyed your stay with us. We aim to impress with our amenities, hospitality, and comfortable accommodations. We are all looking forward to your next visit and hope it will be even more enjoyable. More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

Checked in late, room was clean, had fridge, microwave, safe in room, comfy beds and a great breakfast. Price was awesome, will stay again next time in flagstaff.

Review collected in partnership with Days Inn

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GMFlagstaff2014, Guest Relations Manager at Days Inn Flagstaff-West Route 66, responded to this review

We can't thank you enough for your five star rating of our hotel. I'm glad that our breakfast, services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! More 

Dover, New Hampshire
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel was fine for the price. We stayed here before heading up to the Grand Canyon which was a little over an hour away. The room was clean and the bed was comfortable. The walls are thin, could hear everything going on in the next room over. There is a train that passes behind the hotel quite often. If... More 

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GMFlagstaff2014, Guest Relations Manager at Days Inn Flagstaff-West Route 66, responded to this review

We appreciate the time you've taken to give us your honest review. I'm glad that you were very pleased with our hotel rates, and our clean and comfortable room; though I do apologize for the issues with the walls and the noise that may disturbed your sleep. We are working to take care of this issue and we thank you... More 

spearfish,
1 review
2 of 5 stars Reviewed 2 weeks ago

One thing you need to know is that flagstaff is an expensive town so if you are looking for a cheap room.... you will get a cheap room. I normally don't complain about service but i just needed to inform people. issues: -Could see light all around the door. -carpet was wet by the lounge chair right when we came... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes
GMFlagstaff2014, Guest Relations Manager at Days Inn Flagstaff-West Route 66, responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We want to apologize for the issues that you experienced. Your satisfaction is very important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests... More 

Flagstaff
2 reviews
3 of 5 stars Reviewed 2 weeks ago

I checked with front desk in person to confirm my reservation around 10 am. Was assured I had reserved room for late check in. Arrived at 10:30pm to find my reservation had been canceled and was charged a higher rate to rebook.

Review collected in partnership with Days Inn

Was this review helpful? Yes
GMFlagstaff2014, Guest Relations Manager at Days Inn Flagstaff-West Route 66, responded to this review

We are deeply distressed to discover the lapse in service you experienced during your recent stay. I hope you'll accept our sincerest apologies for this lapse in service and convenience that you encountered. I hope that this will not deter you from enjoying our accommodations and services in the future. Thank you for sharing this valuable review and we do... More 

Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

First room we were sent to was real bad. No stairway near the room, lights did not work, TV did not work, no phone line. Went to the office and asked the desk jockey for a different room and the first thing he said was "did you use anything?" Never said sorry or let me give you deal. Honestly, he... More 

Was this review helpful? Yes
GMFlagstaff2014, Manager at Days Inn Flagstaff-West Route 66, responded to this review

I am terribly sorry to hear of your disappointment with our hotel. It is truly unfortunate when such unexpected maintenance disasters occur and I regret to hear that you were not satisfied with the way the situation was addressed. Know that your voice is important to us and that we are addressing the issue. On behalf of our entire staff,... More 

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