We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn - Flagstaff

Certificate of Excellence
GreenLeadersSilver level
Hotel deals
Hotel website
350 West Forest Meadows Street, Flagstaff, AZ 86001
Special Offer
Earn 2X Points
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hilton Garden Inn - Flagstaff
Professional photos View all
Browse nearby
Hilton Garden Inn - Flagstaff
Add Your Review

639 reviews from our community

Traveler rating
    302
    237
    74
    18
    8
See reviews for
223
224
41
62
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (639)
  • Mar-May only
    (149)
  • Jun-Aug only
    (184)
  • Sep-Nov only
    (171)
  • Dec-Feb only
    (135)
All months
Grande Prairie, Canada
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was an easy hotel to get to, plenty of parking and friendly staff. We were able to do laundry there which was great. The recommendation for a restaurant was also excellent. I was only disappointed that my Hilton points were not collecting since they discontinue anyone that hasn't used the hotel in a year. When I only travel once/year... More 

Was this review helpful? Yes
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review

Dear Contributor: Thank you for the kind words about our hotel. I'm sorry to hear about your disappointment with the Hilton Honors loyalty program. It sounds like you were given some bad information about the program. You are never discontinued as a member you are just considered inactive and therefore your profile is not available in the local databases. If... More 

Senior Contributor
30 reviews 30 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My family stayed here and went up to the Grand Canyon. They make you feel so welcome. They have these wonderful cookies in the lobby and muffins. Also lemon water and coffee or tea available! Rooms were nice, clean and comfortable! The front desk is so polite and helpful. I will certainly stay here again and recommend this hotel.

Was this review helpful? Yes
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review

Dear Contributor: Thank you for taking the time to comment on your recent stay. We truly appreciate all your kind words as well as your business. We look forward to seeing you next time your in town. Toby Gladden General Manager Hilton Garden Inn-Flagstaff More 

Surprise, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

This was free from Hilton because of a terrible experience at the Pointe Tapatio in Phoenix. While this room was nice it was very noisy. I have stayed at comparable lodgings in Flagstaff for a lot less.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review

Dear Contributor: Thank you for taking the time to comment on your recent stay with us in Flagstaff. We appreciate all your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At Hilton Garden Inn, we promise to do whatever it takes to... More 

Tolleson, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

The double size beds we received instead of the two queens I asked for made for little sleep for me and no sleep for my husband. The chemicals in the pool burnt each member of my family's eyes and lips to the point that we went to walgreens to buy eye drops and lip repair cream (and tooth brushes because... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review

Dear Contributor: Thank you for taking the time to comment on your stay. We appreciate all your feedback as well as your business and we are very sorry we did not exceed your expectations in all areas. Your comments will help us as we continually work to improve our guest experience. At Hilton Garden Inn, we promise to do whatever... More 

Plainville, Connecticut
Contributor
13 reviews 13 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have been to my fair share of Hilton properties, so i did not expect anything special out of this location; especially since i had booked my room on rewards points. Boy was I surprised! This hotel, although older, has some of the best service i have received at any Hilton property. I was recognized as a Diamond member with... More 

Was this review helpful? Yes 1
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review

Dear Contributor: Thank you for the excellent review! We truly appreciate all your kind words as well as your business. We look forward to seeing you next time your in Flagstaff. Toby Gladden General Manager Hilton Garden Inn-Flagstaff More 

A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

This was our first stop after a long day of traveling and we couldn't have been more pleased with having this place to rest our heads for the night. The room was updated, clean, and the staff were super friendly.

Was this review helpful? Yes 1
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review

Dear Contributor: Thank you for taking the time to comment on your recent stay. We truly appreciate your kind words about our hotel and staff. We look forward to seeing you next time your in town. Toby Gladden General Manager Hilton Garden Inn-Flagstaff More 

Conrad, Iowa
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I would have to start off by saying every time I end up at a Hilton I am satisfied. We were greeted by a very friendly staff member and had a great talk about the best places to eat in the area. We were just passing through so I wanted to make sure we got to the best spot. After... More 

Was this review helpful? Yes 2
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review

Dear Contributor: Thank you for taking the time to comment on your recent stay. We truly appreciate your kind words about our hotel and staff. We look forward to seeing you next time your in town. Toby Gladden General Manager Hilton Garden Inn-Flagstaff More 

Howey in the Hills, Florida
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed one night here as a stop over during our tour of Arizona. Nice location and easy to find with plenty of off road parking & no charge! Staff were very friendly and helpful though the rooms were looking a little tired. The sprinkler cover in our ceiling had fallen off leaving a hole around the... More 

Was this review helpful? Yes 1
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review

Dear Contributor: Thank you for taking the time to comment on your recent stay. We truly appreciate all your feedback as well as your business. We look forward to seeing you next time your in town. Toby Gladden General Manager Hilton Garden Inn-Flagstaff More 

Phoenix, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment we walked in the door till the morning we left, we were treated like royalty. The staff was professional and courteous, and the property was immaculate. We will definitely stay here again !

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review

Dear Contributor: Thank you for the excellent review! We truly appreciate all your kind words as well as your business. We look forward to seeing you next time your in town. Toby Gladden General Manager Hilton Garden Inn-Flagstaff More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Nice area and location, but rooms were a sad blast from the past. 1980s decor, no breakfast included (which every other hotel offers now a days) which makes this not the greatest choice if traveling with children. Hotel needs improvement in many areas.

Was this review helpful? Yes
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review

Dear Contributor: Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At Hilton Garden Inn, we promise to do whatever it takes... More 

Questions? Get answers from hotel staff and past guests. Ask a question

56 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (32)
Viewed
Room/suite (17)
Viewed
Dining (2)
Viewed
Hotel & grounds (4)
Viewed
Bathroom (2)
Viewed
View from room (1)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (7)
Viewed
Dining (4)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (1)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question