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Hilton Garden Inn - Flagstaff

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350 West Forest Meadows Street, Flagstaff, AZ 86001
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Hilton Garden Inn - Flagstaff
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Hilton Garden Inn - Flagstaff
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667 reviews from our community

Traveler rating
    316
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    79
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    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

The hotel was very accommodating and centrally located. It is always nice when you go to a new area to have a central location. The Flagstaff map provided by the hotel was very helpful as was all the staff.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Aaron, front desk supervisor, was especially nice. Night supervisor not as nice or helpful. He shouldn't be dealing with public. Food service not as good as other Hiltons. We did not use washer/dryer. Not sure if they had one.

Review collected in partnership with Hilton Garden Inn

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Phoenix, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Very good experience here. The hotel was clean, pleasant, and appeared well managed. All of the staff was friendly and helpful. They were very busy with multiple weddings but the staff was always helpful and accommodating if possible.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review

Dear Contributor: Thank you for taking the time to comment on your recent stay. We truly appreciate all your kind words as well as your business. We look forward to seeing you again next time your in town. Toby Gladden General Manager Hilton Garden Inn-Flagstaff More 

Contributor
15 reviews 15 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This Garden Inn is conveniently located with great access to the freeway, especially to the South and West for arrival and departure. The hotel is well run, with good friendly staff. The breakfast is well above average for a Garden Inn.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review

Dear Contributor: Thank you for taking the time to comment on your recent stay. We truly appreciate all your kind words as well as your business. We look forward to welcoming you back sometime soon. Toby Gladden General Manager Hilton Garden Inn-Flagstaff More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel is convenient and well appointed. Stayed three nights for a business trip. Close to downtown and university but no noise. I was a little surprised that they charged for breakfast items (except coffee) and for the happy hour drinks.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review

Dear Contributor: Thank you for taking the time to comment on your recent stay. We appreciate your kind words and I'm happy to hear you found the hotel to your liking. We look forward to seeing you next time your in town. Toby Gladden General Manager Hilton Garden Inn-Flagstaff More 

Farmington, Arkansas, United States
Top Contributor
65 reviews 65 reviews
22 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Thought at that price breakfast should be included. Desk staff awesome. Bedding very good. Accommodated truck and trailer. Helpful in getting a cab which is a traumatic experience in flagstaff. Clean basic room. Select mattress didn't work. Had it booked for another night on our round trip thru, cancelled that. Lasted 30 seconds in hot tub, chlorine way over the... More 

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HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review

Dear Contributor: Thank you for taking the time to comment on your recent stay. We appreciate all your feedback as well as your business. I do apologize for the chlorine being a bit strong in the hot tub during your visit. We will certainly keep a close eye on that so it does not effect anyone's else's experience as it... More 

Arkansas
Top Contributor
84 reviews 84 reviews
18 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 1 week ago

Grandparents, kids, grandkids had connecting rooms (king room+ double) that included the $9.95 per adult ($4.95 kids)breakfast. Ask for room at back as street side is noisy. Comfortable beds, wonderful pillows. Nice open lounge with beer, wine, appetizers, indoor pool, husband said jacuzzi was great

Was this review helpful? Yes
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review

Dear Contributor: Thank you for taking the time to comment on your recent stay. I'm happy to hear your stay went well and that you found all of our amenities to your liking. We appreciate your feedback and look forward to seeing you next time your in town. Toby Gladden General Manager Hilton Garden Inn-Flagstaff More 

Lancaster, PA, United States
Top Contributor
82 reviews 82 reviews
21 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 1 week ago

Close to I-40. Good reception area and rooms. There was a charge for breakfast which we are really not used to having. I asked the desk clerk for a referral for barbeque and was sent to a mediocre steakhouse (rather than the BBQ joint that we discovered the next day).

Was this review helpful? Yes
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review

Dear Contributor: Thank you for taking the time to comment on your recent stay. We truly appreciate your feedback and are very sorry to hear you weren't completely satisfied. We hope you will consider giving us another shot next time your in town. Sincerely: Toby Gladden General Manager Hilton Garden Inn-Flagstaff More 

Wroclaw, Poland
Top Contributor
98 reviews 98 reviews
60 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It is Hilton Garden Inn - they are pretty much the same in all the places, but this one was quite special. The room was ok, although quite dark and the interiors look old. What was worst was the heating system that was extremely loud and we did have to use it as one day there was a snowfall during... More 

Was this review helpful? Yes
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review

Dear Contributor: Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. Sincerely, Toby... More 

Knoxville, TN, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Great mattress w/ adjustable firmness. Simply an overnight stay in Flagstaff in-between hiking National Parks in AZ & UT. After long days of sun & sore feet we appreciated the great night's sleep and stayed again on our return trip. Only reason not rated excellent over-all is that breakfast is $10.00 extra p/p.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review

Dear Contributor: Thank you for taking a moment to share your experience. We truly appreciate all your business and I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Sincerely, Toby Gladden General Manager Hilton Garden Inn-Flagstaff Toby.Gladden@hilton.com 9282268888 More 

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