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Hilton Garden Inn - Flagstaff

3.0 of 5 350 West Forest Meadows Street, Flagstaff, AZ 86001
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Hilton Garden Inn - Flagstaff
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Hilton Garden Inn - Flagstaff
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610 reviews from our community

Traveler rating
    285
    231
    69
    17
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Phoenix
Contributor
11 reviews 11 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Every time we've stayed here, we've always been satisfied. Other hotels in Flagstaff that we've tried are a little too close to the trains. It's never been a problem here. We've never eaten here so we can't say anything about that. The walls seem a little thin and you can hear the toilet in the next room flushing. The grout... More 

Was this review helpful? Yes
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review

Dear Contributor: Thank you for taking the time to comment on your recent stay. We truly appreciate all your kind words as well as your loyalty. I do apologize about that the grout in your room needed cleaning this time. Next time mention that to the front desk and they will make sure and get that done so that others... More 

Munich, Germany
Top Contributor
89 reviews 89 reviews
41 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We booked this hotel after reading the positive reviews on Tripadvisor. We were not disappointed! As mentioned in other reviews, the staff is very friendly and we received a warm welcome on check-in. We stayed here over New Years and the area was hit by a snow storm so we were pretty much "holed-in" on New Years Eve. We found... More 

Was this review helpful? Yes
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review

Dear Contributor: Thank you for taking the time to comment on your past stay with us. We truly appreciate all your kind words about our hotel and staff. We look forward to seeing your next time your in flagstaff. Toby Gladden General Manager Hilton Garden Inn-Flagstaff More 

Sharon, United States
1 review
5 of 5 stars Reviewed 1 week ago

As I was staying by myself at this hotel, I felt very safe. I am very fussy about my room and bath being clean and, I was happy with the condition of it all. Bed was clean and very comfortable. The only thing I would like to change is to have the pool water temp a little warmer. All the... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review

Dear Contributor: Thank you fro the excellent review! We truly appreciate all your kind words as well as your business. We look forward to seeing you next time your in town. Toby Gladden General Manager Hilton Garden Inn-Flagstaff More 

Virginia Beach, Virginia
Top Contributor
159 reviews 159 reviews
105 hotel reviews
206 helpful votes 206 helpful votes
2 of 5 stars Reviewed 1 week ago

I really do wish that I could write a positive review of this place because we got a great rate and every staff member that we dealt with was extremely nice and helpful. But the bottom line unfortunately is that our stay was so bad that we left after one night and moved to another hotel. In general I love... More 

Was this review helpful? Yes 3
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review

Dear Contributor: I really appreciate your taking the time to share your disappointment with your recent experience. I want to personally apologize for the noise that disturbed your stay. We want our guests to have the best stay possible where everything exceeds their expectations. I am sorry if that was not the case during your stay. You can be confident... More 

Flagstaff, Arizona
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Hilton Garden in Flagstaff is a beautiful place. The staff are friendly and greet you by name. Bottled water is given at check in. Breakfast is well presented and has a good variety. Kitchen staff are friendly and keep the coffee coming. My flight on day of check out was before the driver of the courtesy van was scheduled so... More 

Was this review helpful? Yes 1
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review

Dear Contributor: Thank you fro the excellent review! We truly appreciate all your kind words as well as your business. We look forward to seeing you next time your in town. Toby Gladden General Manager Hilton Garden Inn-Flagstaff More 

Fort Wayne, Indiana
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I was travelling on business and stayed at the Flagstaff Hilton Garden Inn. Very friendly and efficient staff. They were helpful with directions and questions. Room was clean, good breakfast, and the location to our place of business was good.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review

Dear Contributor: Thank you fro the excellent review! We truly appreciate all your kind words as well as your business. We look forward to seeing you next time your in town. Toby Gladden General Manager Hilton Garden Inn-Flagstaff More 

Mesa, United States
1 review
4 of 5 stars Reviewed 1 week ago

Easy to get in and out of hotel and to local spots you want to visit, very clean and nice upon arrival and in rooms. Pool area is good for the kids as well. Room rates a bit high for the area and what is provided but not by much. Have stayed here 3 times in the past all with... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review

Dear Contributor: Thank you for taking the time to comment on your recent stay. We truly appreciate all of your feedback. We look forward to seeing you next time your in town. Toby Gladden General Manager Hilton Garden Inn-Flagstaff More 

Leuven, Belgium
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

First of all, thet tried to rip me off. Booked via booking.col, without warning they charge immediately with no refund. When i want to cancel because of that they did not want to refund. So i went after all. Poor rooms, dirty, funghees in bathroom. If this is Hilton, well, no thank you Last time

Was this review helpful? Yes
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review

Dear Contributor: Thank you for taking the time to comment on your recent stay. I want to be the first to apologize for the challenges you had with the third party booking site you used. Please be aware that when you chose to use a non Hilton site to book your room you are subject to that sites booking and... More 

phoenix
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The positives; very friendly staff, clean rooms, modern rooms, nice lobby, indoor pool and hot tub, family friendly, Keurig, microwave and mini frisge in the room, complimentary Neutrogena toiletries, comfy pillows and bed spread.... Now the negative; this hotel was our second choice. The Drury Inn was $160 for two adults and two children. That included the room, breakfast, dinner,... More 

Was this review helpful? Yes 2
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review

Dear Contributor: Thank you for taking the time to comment on your recent stay. Thank you for all your kind words about our hotel and our staff. We truly appreciate it. I would like to apologize for the confusion and concerns over the package you tried to book and the charges to your credit card. I know how frustrating these... More 

Rising Sun, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I have stayed at the Hilton Garden Inn in Flagstaff a number of times and have never been disappointed. The rooms are very clean, the staff very helpful (thanks for letting me borrow the ice scraper) and the breakfast is convenient and delicious.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review

Dear Contributor: Thank you for taking the time to comment on your recent stay. We truly appreciate your excellent review as well as your loyal business. We look forward to seeing you next time your in Flagstaff. Toby Gladden General Manager Hilton Garden Inn-Flagstaff More 

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Additional Information about Hilton Garden Inn - Flagstaff

Address: 350 West Forest Meadows Street, Flagstaff, AZ 86001
Phone Number:
Location: United States > Arizona > Flagstaff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn - Flagstaff 3*
Number of rooms: 89
Reservation Options:
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Also Known As:
Hilton Garden Inn - Flagstaff Hotel Flagstaff
Flagstaff Hilton Garden Inn
Hilton Flagstaff
Hotel Style:
#1 Business Hotel in Flagstaff
#1 Green Hotel in Flagstaff
#3 Family Hotel in Flagstaff
#5 Romantic Hotel in Flagstaff

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