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Hilton Garden Inn - Flagstaff

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350 West Forest Meadows Street, Flagstaff, AZ 86001
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Hilton Garden Inn - Flagstaff
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690 Reviews from our TripAdvisor Community

Traveler rating
    326
    254
    83
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Astoria, Oregon, United States
Level Contributor
112 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed yesterday NEW

This Hilton Garden Inn is a nice place just like other Hilton properties where we have stayed. Indoor pool (but we wanted outdoor). Very nice lobby, outdoor seating area out front. The staff is really nice. Clean room, Wifi worked great. Plenty of parking.

Was this review helpful? Yes
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

The Hilton Garden Inn served as an overnight destination for my wife and I's trip to California. We enjoyed our initial stay so much, we decided to stay again on our return trip. The rooms were in great condition, even including Kerhig style coffeemakers. On our second stay, the manager gave us great information about Flagstaff, including the best Mexican... More 

Was this review helpful? Yes
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and our location to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Sincerely, Toby Gladden General Manager Hilton Garden Inn-Flagstaff More 

frisco, tx
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Hilton Garden Inn was extremely clean, quiet, and in a great location. We came in on Amtrak at 2:00 AM and Zach at the hotel sent a taxi (their dime) to get us. Awesome service! Our room was clean and very comfortable. I love that they change the duvet cover so I can lay on it without worrying whats been... More 

Was this review helpful? Yes 1
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and our amenities to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Sincerely, Toby Gladden General Manager Hilton Garden Inn-Flagstaff More 

Phoenix, AZ
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel for my daughter's NAU orientation. It's pricey for what you get but we were very satisfied overall with the service, room, etc. The staff was very friendly and helpful and the room was very clean.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Sincerely, Toby Gladden General Manager Hilton Garden Inn-Flagstaff More 

San Diego, California
Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago

At a $220 rate before taxes and high ratings on Trip Advisor I thought this would be a much better room. Pros: -Mini-fridge & microwave in room -Friendly staff -Convenient location near freeway -Checkout is at noon -Decent bed -Fitness room, although I didn't have a chance to use it -Quiet Cons: -No room safe. -NO BATHROOM FAN -Dated decor... More 

Was this review helpful? Yes
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review

Dear Contributor: Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. Sincerely, Toby... More 

Buckeye, Arizona
2 reviews
5 of 5 stars Reviewed 1 week ago

My friend and I were looking for a place to stay on our weekend getaway to Flagstaff, that offered an easy drive to/from the Grand Canyon. This hotel was in a great location, easy to get to Grand Canyon, the Snowbowl, and downtown Flagstaff. We loved that there was a pool, whirlpool, and sauna available (as well as a gym... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review

Dear Contributor: Thanks for the excellent review! We truly appreciate all your kind words as well as your business. We look forward to welcoming you back next time your in town. Toby Gladden General Manager Hilton Garden Inn-Flagstaff More 

Fall River, Massachusetts
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This may be the friendliest hotel staff I have ever experienced. The hotel is exactly what you'd expect from a Hilton Garden Inn, but the friendliness of the staff made it an exceptional stay. (Note that hotels in Flagstaff are really expensive - and this one is no exception!)

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review

Dear Contributor: Thanks for the Excellent Review! I truly appreciate it! We look forward to seeing you next time your in town. Toby Gladden General Manager Hilton Garden Inn-Flagstaff More 

Houston, Texas
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Very unfriendly manager and employees. It seemed from the get go that they went out of their way to be unhelpful and make us feel unwelcome. Serious passive aggressive attitude from manager. Have stayed at many different types of Hilton Hotels and never had an experience like this one.

Was this review helpful? Yes 1
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review

Dear Contributor: Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I sincerely apologize for falling short during your stay. At Hilton Garden Inn, we promise to do whatever it takes to ensure... More 

Plano
Level Contributor
53 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Like most Garden Inn's, this was well done and very comfortable. Nice staff. Well located right off the freeways. Parking was easy. Some average restaurants were a few steps from the entrance. Room had fridge and microwave.

Was this review helpful? Yes 1
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review

Dear Contributor: Thank you for taking the time to comment on your recent stay. We truly appreciate all your kind words about the hotel and our staff. We look forward to welcoming you back to the hotel next time your in town. Toby Gladden General Manager Hilton Garden Inn-Flagstaff More 

Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have family in Flagstaff and they can't always hold us all. We have been staying here on and off for 9 years. The hotel is not too large, always well furnished and clean, and has a wonderful hot breakfast catered by Coco's next door. The staff is always friendly and generally helpful. The night manager Brian is one of... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn - Flagstaff, responded to this review

Dear Contributor: Wow! Thanks for the excellent review! We truly appreciate your loyalty as well as all your kind words about the hotel and our staff. We look forward to welcoming you back next time your in town. Toby Gladden General Manager Hilton Garden Inn-Flagstaff More 

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