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Hampton Inn Flagstaff

2.5 of 5 3501 E. Lockett Rd, Flagstaff, AZ 86004
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Certificate of Excellence 2014
Hampton Inn Flagstaff
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Hampton Inn Flagstaff
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383 reviews from our community

Traveler rating
    165
    116
    69
    23
    10
See reviews for
154
120
17
29
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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There are newer reviews for Hampton Inn Flagstaff
See the most recent reviews
Sunnyvale, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

We stay there one night for grand canyon touring. The room is clean, comfortable. We have very good experience. I will definitely recommend to my friends. If we go there again, we will stay in this hotel,

Review collected in partnership with Hampton

Was this review helpful? Yes
Jonathan H, General Manager at Hampton Inn Flagstaff, responded to this review

Dear Valued Guest, Thank you for sharing your feedback with us on TripAdvisor. We work really hard to offer you the best amenities. My team and I are ecstatic to hear that you enjoyed your time with us. Please visit us soon. Kindest regards, Jonathan Harris More 

Tempe, Arizona
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This hotel can be hard to find but boy are you rewarded when you do. Aaron checked us in and helped us plan our evening. He gave great advice about what to do and see. Maria was our housekeeper and did a great job cleaning our room everyday. Lastly Eva did wonders as she was constantly swamped at breakfast.great team

Was this review helpful? Yes
Jonathan H, General Manager at Hampton Inn Flagstaff, responded to this review

Dear Valued Guest, Thank you for recognizing our teams hard work and dedication! Our entire Hampton team appreciates your kind words. I will make sure Eva, Aarin, and Maria are rewarded for their efforts. Please visit us soon. We love having you here. Kindest regards, Jonathan Harris More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

We came in at ten and were checked in by Aaron, he was kind, energetic and funny. We were surprised to see him then the next morning at 8am with the same exact way that we left. Great stay great room great team

Was this review helpful? Yes
Jonathan H, General Manager at Hampton Inn Flagstaff, responded to this review

Dear Valued Guest, Aaron was excited to hear your kind words. Hospitality is what our team does best. Please visit us next time your travels bring you our way, we would love to serve you again. Kindest regards, Jonathan Harris More 

Sunnyvale, California, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

As a HHonors member, I feel very satisfied by their service. Clean room, hot spa, free breakfast, drinks and coffee, all are good! Staffs are friendly and responsive! I have to say they are really professional!

Was this review helpful? Yes
Jonathan H, General Manager at Hampton Inn Flagstaff, responded to this review

Dear David, My team and I appreciate your recent review. Insuring that you leave satisfied is our team's priority, and I am glad we did not disappoint. Please visit us soon, we love having you here. Kindest regards, Jonathan Harris More 

San Francisco, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We booked a last minute prepaid reservation at this hotel through another website shown on tripadvisor.com. Since we had not dealt with that website before, we called the hotel directly to confirm our reservation. We spoke with Mellowdi. She said she did not see our reservation but asked us to give her all the information about our prepaid reservation and... More 

Was this review helpful? Yes 1
Jonathan H, General Manager at Hampton Inn Flagstaff, responded to this review

Dear General Manager, Thank you for sharing your experience with us on TripAdvisor. My team and I are happy to hear that you enjoyed your time with us. We try to make your stay as convenient and stress-free as possible and I am glad Mellowdi did that for you. We love having you. Kindest regards, Jonathan Harris More 

Thibodaux, Louisiana
Contributor
17 reviews 17 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 23, 2014

Checked in late at night, quick and easy check in, staff was very professional and courteous. Room very comfortable, bed was firm and clean. Breakfast was filling and a good variety of offerings. We had no trouble finding a parking spot.

Was this review helpful? Yes
Jonathan H, General Manager at Hampton Inn Flagstaff, responded to this review

Dear Valued Guest, Thank you for your recent review. I am glad you enjoyed your time with us. Please stay with us next time you are in Flagstaff. We love having you. Kindest regards, Jonathan Harris More 

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 22, 2014

This is a nice little place to stay if you need reasonable accommodations. We went to our room to find a cleaning solution bottle and rags on the bathroom sink. Since it was late, we put the on the floor and let the cleaning people know in the morning. The rooms were clean but the only issue I had was... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Jonathan H, General Manager at Hampton Inn Flagstaff, responded to this review

Maritza, Thank you for your honest feedback. Please accept my sincerest apologies in regards to your stay at our location. My team and I strive to offer you the level of customer service we know every one of our guests deserves, and it's disappointing that this time we fell short. I would love the opportunity to make it up to... More 

boston, ma
Top Contributor
117 reviews 117 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 16, 2014

After we finally found this hotel, (signage placement not the best) we were well pleased with it. Rooms were very comfortable and quiet, the staff was very welcoming and the complimentary breakfast very varied and tasty.

Was this review helpful? Yes
Jonathan H, General Manager at Hampton Inn Flagstaff, responded to this review

Dear Valued Guest, I apologize about our poor signage, but I am glad you found us and enjoyed your stay. Thank you for taking the time to share your recent experience with us. We love having you here. Kindest regards, Jonathan Harris More 

Flagstaff, Arizona
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 15, 2014

This is a very welcoming hotel. You can just feel it from the well-appointed lobby, the friendly staff and the comfortable rooms. Very easy to get on free wifi. Good breakfast. Many thanks to Mellowdi and Racheal, who helped us extend our stay despite it being a busy time and the hotel being quite full.

Was this review helpful? Yes
Jonathan H, General Manager at Hampton Inn Flagstaff, responded to this review

Dear April, Thank you for the great review. Racheal and Mellowdi were very happy to hear your kind words. Our team works hard everyday to offer you the level of service you deserve; we are happy it did not go unnoticed. We look forward to serving you again. Kindest regards, Jonathan Harris More 

Advance, North Carolina
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed December 15, 2014

Amenities were a little sparse (small luggage carts and no guest laundry) and the hotel was a little difficult to find in the dark due to signage placement. However the staff was outstanding. Especially Mellowdi who was very helpful with checkout and follow on reservation at my next hotel in Santa Rosa.

Was this review helpful? Yes
Jonathan H, General Manager at Hampton Inn Flagstaff, responded to this review

Timothy, Thank you for the honest feedback and the wonderful comments about our team members. Next time you are in Flagstaff, please visit us. We love having you. Kindest regards, Jonathan Harris More 

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Additional Information about Hampton Inn Flagstaff

Address: 3501 E. Lockett Rd, Flagstaff, AZ 86004
Phone Number:
Location: United States > Arizona > Flagstaff
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Flagstaff 2.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Hampton Inn Flagstaff East Hotel Flagstaff
Flagstaff Hampton Inn
Hotel Style:
#3 Business Hotel in Flagstaff
#6 Family Hotel in Flagstaff
#9 Romantic Hotel in Flagstaff

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