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Hampton Inn Flagstaff

2.5 of 5 3501 E. Lockett Rd, Flagstaff, AZ 86004
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Certificate of Excellence 2014
Hampton Inn Flagstaff
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Hampton Inn Flagstaff
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383 reviews from our community

Traveler rating
    165
    116
    69
    23
    10
See reviews for
154
120
17
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Phoenix, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

The hotel was clean and the staff was very professional. Continental breakfast was available each morning and was a quick option to grab something before heading to work. The rooms were comfortable and WiFi was available.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jonathan H, General Manager at Hampton Inn Flagstaff, responded to this review

Dear Kevin, My team and I appreciates your feedback. We are happy you enjoyed your time with us and that our breakfast was fast and convenient for you. We hope to see you soon. Thank you for choosing Hampton Inn Flagstaff! Kindest regards, Jonathan Harris More 

Phoenix, United States
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Comfortable king bed and my girls liked the pull out sofa (foam mattress instead of springs). The room was a bit tight in regards to size for two adults and two children, but for one night it was workable. We like to unwind with a swim; the pool and hot tub were a good size, good temperature and very enjoyable.... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Jonathan H, General Manager at Hampton Inn Flagstaff, responded to this review

Dear Andrea, Thank you for taking the time to share your recent experience with us. Your concerns will help my team and I improve our hotel. This year we are excited for all the upgrades that will enhance our product and make our guest's stays even more enjoyable. Your satisfaction is key to our success. Please visit us next time... More 

Phoenix
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

First time we've stayed at a Hampton Inn and we loved it! The breakfast was hot and delicious and there was plenty to choose from. They even have a waffle iron! There are complimentary chocolate chip cookies, but get them quickly, because they go fast. The room itself was nice and clean, the bathroom a little larger than we're used... More 

Was this review helpful? Yes
Jonathan H, General Manager at Hampton Inn Flagstaff, responded to this review

Dear Valued Guest, Thank you for sharing your review on TripAdvisor. Your satisfaction is our number one priority! My team and I are happy you enjoyed your time with us and left satisfied. We look forward to serving you in the near future. Kindest regards, Jonathan Harris More 

gilbert, United States
1 review
5 of 5 stars Reviewed 1 week ago

Front desk agent, Serah, was very helpful upon checking in at the hotel. After hearing of my very long day, she offered water. She was polite and pleasant and Very courteous. She seemed to love her job helping guests. I will definitely be staying here again!

Review collected in partnership with Hampton

Was this review helpful? Yes
Jonathan H, General Manager at Hampton Inn Flagstaff, responded to this review

Dear Marcella, Thank you for sharing your recent experience with us. Serah is a great asset to the Hampton Team and was ecstatic to hear your kind words. Taking care of our guests is what we do best, and I am happy you were well taken care of while staying in Flagstaff. Please visit us next time your travels bring... More 

Albuquerque, United States
1 review
3 of 5 stars Reviewed 1 week ago

The staff at this particular location was great! We were greeted by Serah who checked us in very quickly. The rooms seemed smaller than other Hampton locations and the pullout bed was very uncomfortable. There seemed to be a youth sports team staying at the time and that resulted in some chaos in the breakfast area, but the hotel staff... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Jonathan H, General Manager at Hampton Inn Flagstaff, responded to this review

Dear Kevin, Thank you for taking the time to write us a review and thank you for recognizing our Hampton Team. Our staff truly is what makes our location unique. Next time you visit Northern Arizona, we would love to serve you again. Kindest regards, Jonathan Harris More 

Top Contributor
149 reviews 149 reviews
20 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Every person who works at this property seemed to understand the value of presenting a positive, friendly, happy personality. They were all polite and pleasant to deal with. This is so important to weary travelers. Everything was satisfactory. We were happy we could have decent pizza delivered since we didn't want to go back out in the snow at night.... More 

Was this review helpful? Yes
Jonathan H, General Manager at Hampton Inn Flagstaff, responded to this review

Dear Valued Guest, Thank you for sharing your recent experience with us. Our guest's feedback is extremely important to the success of our hotel. Every review pushes our team to work hard and offer that service you've come to love. My team appreciates your kind words and we look forward to serving you again. Kindest regards, Jonathan Harris More 

flagstaff, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

I simply won't stay this hotel ever again. The heating system made very loud noisy whenever it ran. The noisy from hallway came through right under the big gab under the door. There was no enough seats for breakfast area.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jonathan H, General Manager at Hampton Inn Flagstaff, responded to this review

Mark, I sincerely apologize for the noise issues you encountered during your stay. Our guests’ comfort and safety is my number one concern. Your review will assist in correcting issues in the future. I do hope that the next time you are in the area you will consider staying at our property again. Thank you. Kindest regards, Jonathan Harris More 

Toronto
Contributor
16 reviews 16 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

To explain the "hard to find" comments from other reviewers, from the main road (Route 66) you see a Days Inn sign, but right behind the Days Inn and with an adjoining parking lot is the Hampton Inn. If you're coming from the east and get to the next intersection with the Sizzler restaurant at the corner, you can turn... More 

Was this review helpful? Yes 1
Jonathan H, General Manager at Hampton Inn Flagstaff, responded to this review

Dear Chris, Thank you for your honest feedback. I apologize you had a difficult time finding us, due to city ordinance and our location we are not allowed to have a bigger sign. I am glad you enjoyed the fresh fruit we offer at breakfast and the comfort of our rooms. We would love the opportunity to serve you again.... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

The Hot tube was nice after a long drive. We enjoyed getting a glass of water and a cup of hot tea which was in the lobby that night. The next mourning we had a good breakfast with several choices hot cereal, eggs, bacon, waffles, sweet rolls, bagels, cream cheese, and just about any breakfast item you would want.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jonathan H, General Manager at Hampton Inn Flagstaff, responded to this review

Dear Valued Guest, My Team and I are happy to hear about your experience at our hotel. Our breakfast attendants works hard to offer you a fresh and delightful breakfast. We hope you visit us soon! We love having you here. Kindest regards, Jonathan Harris More 

1 review
5 of 5 stars Reviewed 4 weeks ago

"Hard to find, rewarded when you do" is absolutely right. Road weary & exhausted, with weather forecasts predicting a huge snow storm, I decided to stay overnight in Flagstaff. Yoshira checked me in & was incredibly accommodating to my situation. Breakfast and coffee the next morning was the primary goal. The weather forecast on the TV in the dining room... More 

Was this review helpful? Yes
Jonathan H, General Manager at Hampton Inn Flagstaff, responded to this review

Dear Janett, Despite the uncooperative weather, our Hampton Team pulled through and made the best out of the situation at hand. Thank you Janett for recognizing our efforts to insure our guest's satisfaction and comfort, even under inconvenient circumstances when Mother Nature does not play nice. Again, thank you for the wonderful review. Please visit us soon. We would love... More 

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Additional Information about Hampton Inn Flagstaff

Address: 3501 E. Lockett Rd, Flagstaff, AZ 86004
Phone Number:
Location: United States > Arizona > Flagstaff
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Flagstaff 2.5*
Number of rooms: 50
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Also Known As:
Hampton Inn Flagstaff East Hotel Flagstaff
Flagstaff Hampton Inn
Hotel Style:
#3 Business Hotel in Flagstaff
#6 Family Hotel in Flagstaff
#9 Romantic Hotel in Flagstaff

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