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All 65 Flagstaff hotels

Hampton Inn Flagstaff

2.5 of 5 Hotel   |   3501 E. Lockett Rd, Flagstaff, AZ 86004
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Hampton Inn Flagstaff
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71%
Ranked #10 of 65 hotels in Flagstaff
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
John V Dallas, TX, United States
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  • Room tips (34)
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306 people have reviewed this hotel

Traveler rating
    117
    99
    60
    20
    10
See reviews for
121
97
12
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
Dallas, TX, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

Reasonably good accommodations. Quiet. No wall thermostat. Not easy to spot from any major road. Breakfast good for a motel. Rooms rather standard for motels in this price range. We have stayed here several times because of location.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jonathan H, General Manager at Hampton Inn Flagstaff, responded to this review

John, Thank you for sharing your review with us. We hope next time you choose to stay with us we are able to exceed your previous expectations. My team and I work really hard to accommodate every guest. Again, thank you for staying with us. Kindest regards, Jonathan Harris More

1 review
5 of 5 stars Reviewed 4 days ago NEW

Recently stayed here for a 2-night trip to Flagstaff. The room was very clean with comfortable beds, and was extremely quiet (heard nothing through the walls, and almost nothing from the hallway). Breakfast was good, staff were helpful and friendly. I would definitely stay here again.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jonathan H, General Manager at Hampton Inn Flagstaff, responded to this review

Dear Guest, We appreciate your feedback. I am glad we were able to make your stay as comfortable and convenient as possible. Our whole Hampton team look's forward to seeing you next time you are in the area. Kindest regards, Jonathan Harris More

Hemet, California, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

Nice little suite room, great a/c, nice furnishings, great bed, lots of towels, good pressure in shower head! Only thing I did not like was that the hotel is in a sketchy area it's better to park near the entrance of the hotel.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jonathan H, General Manager at Hampton Inn Flagstaff, responded to this review

Cheryl, Thank you for your honest feedback. I'm glad that we were able to accommodate your needs. Flagstaff is the first international dark sky city, but it's a very safe community with a low crime rate even in our area. Next time you visit us at 7000 ft, we would love to have you! Kind Regards, Jonathan Harris More

Tucson, United States
1 review
3 of 5 stars Reviewed 1 week ago NEW

Despite a HHonors reservation, the reserved room was given to someone else earlier in the day. It took a while but the receptionist managed to locate another room. HHonors status was not accommodated. In addition, the toilet would not flush until after several attempts. The problem was reported and given to maintenance. We were not there when maintenance arrived, if... More

Review collected in partnership with Hampton

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Jonathan H, General Manager at Hampton Inn Flagstaff, responded to this review

William, Thank you for sharing your feedback with us. I apologize that you were inconvenienced at check in and that you had issues with the toilet. My team and I are working very hard to correct this issue by insuring that all staff members are trained properly. Next time you are in Flagstaff, we would love the opportunity to make... More

Chandler, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Overall, a nice property. We found the front desk staff to be very nice and presentable. The hotel was clean as was the room and quiet. The only drawback was a weird smell from the cleaning products used in the room and stiff sheets. The breakfast is typical of most of these properties, and the girl supporting it was very... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Jonathan H, General Manager at Hampton Inn Flagstaff, responded to this review

Dear Guest, Thank you for taking the time out of your day to write us a review. I'm glad you found our staff to your liking. They truly are the backbone to this property! I'll be sure to share your feedback with them and address the areas we could improve on. Again, thank you for staying with us. Kindest regards,... More

West Virginia, USA
Contributor
16 reviews 16 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for a short business trip combined with local sightseeing. The hotel's location provides quick access to both northbound and southbound highways - ideal for visitors who want to check out the areas north (Grand Canyon and Navajo reservation) and south (Oak Creek Canyon and Sedona) of Flagstaff. I haven't stayed in many Hampton Inns but I was impressed... More

Was this review helpful? Yes
Jonathan H, General Manager at Hampton Inn Flagstaff, responded to this review

Thank you for the great review. Here at the Hampton Inn Flagstaff we insure that our team is trained to the highest standards in order to provide the very best service. If you are ever in Flagstaff again , we'd be more than happy to have you again. Kindest regards, Jonathan Harris More

New York City, New York
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The Hampton Inn on Lockett Road is horrible -- old, dark, and dirty. No one stays here. Make sure you book the other location. The staff is not helpful or friendly either. Wifi is difficult to use. Also, there is a railroad crossing nearby. All around bad experience. I wish Hampton Inn still sent the post stay surveys.

Was this review helpful? Yes 1
Jonathan H, General Manager at Hampton Inn Flagstaff, responded to this review

Mia, Thank you for sharing a review about your stay with us on Trip Advisor. I understand that the appearance of our hotel and the friendliness of our staff was a concern, and we are working to correct the issue. I do hope the next time your travels bring you to the area you will stay with us at our... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We checked in after a long drive from Oklahoma City. Our room was warm. We turned the hvac unit on high and it put out a speed that was slower than a typical low. I checked the filter which was clean as could be. I went downstairs and asked the desk clerk if they had an over ride which they... More

Was this review helpful? Yes 1
Jonathan H, General Manager at Hampton Inn Flagstaff, responded to this review

Thank you for your feedback. I apologize for the inconvenience during your recent stay with us. It's unfortunate that we were unable to accommodate you to the best of our abilities. I'll be sure to address the issue you experienced at check out with my front desk staff. If you're ever in Flagstaff again we'd love to show you what... More

San Diego, California
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This Hampton Inn is typical of the excellent experience you get with this chain of hotels. I had a great stay from check in to check out. I stayed at this location during a cross country road trip, arriving in early evening and checking out the next morning after breakfast. I like the fact that I can get ready, and... More

Was this review helpful? Yes
Jonathan H, General Manager at Hampton Inn Flagstaff, responded to this review

Dear Valued Guest, I am happy to hear that you had a wonderful stay with us, from check in to check out. Thank you for giving my team and I the opportunity to make your travel experience special. The whole Hampton team is dedicated to your satisfaction. We look forward to seeing you soon. Kindest regards, Jonathan Harris More

Roxton, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

There are many nicer places in town for much less money - check elsewhere first - if this is the last resort - be aware you are paying to much for the quality of the hotel! The hotel is showing it's age and the beds are very uncomfortable. Not what I'm used to getting at Hampton.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Jonathan H, General Manager at Hampton Inn Flagstaff, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback. Unfortunately since it is high season in Flagstaff the rates tend to increase. I will share your concerns with my team in order to offer nothing less than an excellent experience. If you are ever in the area, we'd appreciate the opportunity to provide you with great... More

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Additional Information about Hampton Inn Flagstaff

Address: 3501 E. Lockett Rd, Flagstaff, AZ 86004
Phone Number:
Location: United States > Arizona > Flagstaff
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Flagstaff 2.5*
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Also Known As:
Hampton Inn Flagstaff East Hotel Flagstaff
Flagstaff Hampton Inn

35 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#5 Business Hotel in Flagstaff #8 Family Hotel in Flagstaff
Hotel Class
Official Description (provided by the hotel)
Enjoy a warm welcome and friendly service at our convenient Hampton Inn Flagstaff hotel. Unwind in a comfy guest room and watch TV, catch up with work using the handy lap desk, or stay connected with free high-speed WiFi internet access. Surf the web in our free business center offering free printing services, or work out in our fitness center. Start your day right with Hampton’s free hot breakfast and make sure you try our famous waffles. If you’re in a rush, grab a healthy Hampton On the Run® Breakfast Bag on your way out the door, Monday through Friday. Unwind after an eventful day with a relaxing swim in our beautiful indoor pool and whirlpool. ... more   less 
Number of rooms
50

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