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All 65 Flagstaff hotels

Sonesta ES Suites Flagstaff

3.0 of 5 Hotel   |   1400 N. Country Club Road, Flagstaff, AZ 86004
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Ranked #5 of 65 Hotels in Flagstaff
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed May 31, 2013
R C Middleville, Michigan
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300 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sonesta ES Suites Flagstaff
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Middleville, Michigan
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 31, 2013 via mobile

We stumbled across this hotel and we were so glad we did. The room was spacious and clean. Loved the hospitality time. Met a few different people from around the country. We took an early morning walk across the road at the golf course, beautiful. When we got back we had the over the top breakfast. Staff was very friendly.... More

Was this review helpful? Yes
Collin A, Manager at Sonesta ES Suites Flagstaff, responded to this review

Your kind words about our hotel were a pleasure to read and share with our associates. We here at the Sonesta ES Suites Flagstaff are always happy to hear about guests who are able to take full advantage of our beautiful location and the amenities we offer. Your experience during our Evening Social was especially inspiring. Every Tuesday, Wednesday, and... More

Santa Fe
Contributor
14 reviews 14 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 29, 2013

We were driving back from California to NM during Memorial Day weekend and stayed at Sonesta ES Suites. As everyone has said, it is a little dated, but the king bed was comfy, the room was clean and quite large! We stayed only one night and were able to eat the continental breakfast which was SO good, plenty of food... More

Was this review helpful? Yes 1
Collin A, Manager at Sonesta ES Suites Flagstaff, responded to this review

We were so glad you enjoyed your stay with us here at the Sonesta ES Suites Flagstaff as you made your trip through on the holiday weekend. We strive very hard to provide a room that is clean and comfortable as well as a satisfying breakfast to help ready you for the day ahead. We would like to make one... More

Scottsdale, Arizona
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 26, 2013

We stayed in a two bedroom suite and it was a good setup for 2 couples that want a little privacy at night. The kitchenette looked decent, if a little dated. Beds were comfy, sheets were nice, everything clean, and the breakfast was great. TVs could really stand to be updated.

Was this review helpful? Yes 1
Collin A, Manager at Sonesta ES Suites Flagstaff, responded to this review

Thank you very much for taking the time to write your review for the Sonesta ES Suites Flagstaff. We were very glad that you and your friends were able to find your stay with us so pleasant. Our Two Bedroom Suites are designed for just such a situation. Be it family or friends, we understand that just because you're traveling... More

Larkspur, CO
Contributor
19 reviews 19 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 19, 2013

We used to stay at this hotel when it was a Marriott Residence Inn, we stopped staying there because their charge for a dog was exorbitant. We decided to give it one more try on our way home from California because it is under new ownership as a Sonesta property, and I'm happy we did. Yes, the other reviews are... More

Was this review helpful? Yes 1
Collin A, Manager at Sonesta ES Suites Flagstaff, responded to this review

We are always glad to see guests who have stayed with us in past years who have come back to stay again now that we are a Sonesta ES Suites. We're all pleased that you've found that the hotel has improved since your last stay and we hope to continue that push to provide you and all our guests with... More

Senior Contributor
26 reviews 26 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 13, 2013

The room was spacious & clean, the kitchenette had everything you needed, the shower was hot & had good water pressure. I slept on the pull out bed and it was comfortable; the pillows weren't as much for me (too soft). The continental breakfast was ABOVE average- fresh baked muffins, breads, rolls, coffee, tea, juice, made to order waffles with... More

Was this review helpful? Yes 1
Collin A, Manager at Sonesta ES Suites Flagstaff, responded to this review

I am so glad to see your review here on Trip Advisor. It was our pleasure to host you during your trip here to Flagstaff. Everyone was quite pleased to hear that you enjoyed most of your stay with us. Our housekeeping staff offers their heartfelt apologies for having disposed of your fudge and feels terribly about the occurrence. We... More

Minneapolis, Minnesota
Top Contributor
105 reviews 105 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 9, 2013

Good hotel with spacious rooms and very friendly, helpful staff. The hot/cold breakfast was standard, but offered made-to-order waffles every morning, along with eggs, sausages, potatoes, etc. Our room was very large and quiet and clean, but definitely needs to be updated. The TVs are old and the sofa needed to be replaced, as well as the cracked countertop in... More

Was this review helpful? Yes 1
Collin A, Manager at Sonesta ES Suites Flagstaff, responded to this review

We very much appreciate your review of your stay here at the Sonesta ES Suites in Flagstaff. We were glad to hear you enjoyed our hot breakfast served everymorning as well as our Evening Social which is served every Tuesday, Wednesday, and Thursday. We understand the concerns you had about the hotel needing a bit of updating and are looking... More

Cave Creek, Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 9, 2013

The kitchen was well-stocked with newer/nicer dishes, etc. The layout was also an efficient use of space, although I would not call this a "suite" as everything (sofa, fireplace, tv, kitchen, bed, bath vanity) was all in the same room. The only separate space is the toilet/shower. The television was approx. twenty years-old. The picture was barely visible, had no... More

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Collin A, Manager at Sonesta ES Suites Flagstaff, responded to this review

Thank you for having taken the time to share your experiences at our hotel. Your review allowed us to identify several areas of our property that needed particular care and attention. We have made particular effort to make changes to the grounds and the cleanliness issue you expressed to ensure that in the future our guests will not have the... More

tempe, az
Top Contributor
86 reviews 86 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 2, 2013

Spent one night here. Very clean and spacious. FULL kitchen, queen bed and pull out sofa bed. FREE drinks at happy hour, with appetizers (tacos and salad). It was so good, we never ate dinner! FREE breakfast: scrambled eggs, sausage, biscuits & gravy, make your own waffle (w/ strawberries and whipped cream), fruit, juice, muffins, toast, bagels, which was all... More

Was this review helpful? Yes 2
Collin A, Manager at Sonesta ES Suites Flagstaff, responded to this review

It is always wonderful to recieve a glowing review like this from a guest who travels as much as you do. We work hard to meet all of our guests expectations and were pleased to see that you could enjoy yourself here at the Sonesta ES Suites in Flagstaff. We can't express how much we enjoy recieving such a review... More

Tucson, Arizona
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 29, 2013

We stayed here 13 years ago and it hasn't changed a bit. The furniture, fixtures and appliances are from the 70s or 80s. The TV is still a tube! There is new carpet but that's about it. I will say that it was VERY clean. And there was free WiFi. The free breakfast is nothing special. Make your own waffles,... More

Was this review helpful? Yes
Collin A, Manager at Sonesta ES Suites Flagstaff, responded to this review

Thank you for choosing to stay with us during your trip here to Flagstaff. We always appreciate when our guests provide us with feedback to help us direct our efforts to improve their stay here at the Sonesta ES Suites in Flagstaff. Your statement that the property is in need of a remodel has been well heard and it is... More

London, United Kingdom
Top Contributor
83 reviews 83 reviews
34 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed April 26, 2013

We stayed in a two bedroom suite for one night. It was very spacious and clean. Each bedroom had its own bathroom. One bedroom had a proper door, the other one had some sort of folding doors, which left a gap in the middle, so it wasn't as private as the other one. There was a good sized sofa bed... More

Was this review helpful? Yes
Collin A, Manager at Sonesta ES Suites Flagstaff, responded to this review

Thank you for choosing the Sonesta ES Suites Flagstaff for your trip into our beautiful city. With Flagstaff playing host to many international guests, we are always pleased to hear when we’ve been able to become a pleasant spot in such a trip. We were concerned that you had difficulties during your breakfast here at our hotel. Fortunately, our plans... More

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Additional Information about Sonesta ES Suites Flagstaff

Address: 1400 N. Country Club Road, Flagstaff, AZ 86004
Phone Number:
Location: United States > Arizona > Flagstaff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sonesta ES Suites Flagstaff 3*
Number of rooms: 102
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Also Known As:
Residence Inn Flagstaff Hotel Flagstaff
Flagstaff Residence Inn

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