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Sonesta ES Suites Flagstaff

3.0 of 5 1400 N. Country Club Road, Flagstaff, AZ 86004
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Certificate of Excellence 2014
Sonesta ES Suites Flagstaff
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Sonesta ES Suites Flagstaff
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308 reviews from our community

Traveler rating
    132
    103
    47
    20
    6
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136
79
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22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Without going into too much detail, we faced a minor snafo during the check in process regarding a miscommunication about payment (I don't believe either party is to blame there was just a simple misscommunication). The manager and desk clerk were extremely helpful, got me checked in, and apologized for the minor inconvenience. Not only is the staff amazing but... More 

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2 reviews
5 of 5 stars Reviewed 1 week ago

My wife and I booked a two day stay at this hotel. We were pleasantly surprised. It was fantastic. It was incredibly clean. The bed was comfortable. Everything about this hotel was fantastic. It is located in a quiet portion of Flagstaff, but you are close enough to everything in Flagstaff. The employees were incredibly nice and helpful. I honestly... More 

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Arizona
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Overall the two bedroom suite that we stayed in was good, however, the renovations to the property limited really getting the full experience of the amenities. The location was ideal for taking in some of the historical sites in the area.

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Laguna Niguel, California, United States
Senior Reviewer
7 reviews 7 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here during the Thanksgiving weekend and the room was perfect. We were a bit nervous when we learned that the lobby was under construction but it did not affect our stay at all. The room was very quiet and well equipped. The bed was super comfortable and the staff was helpful and courteous. Collin, the manager, was especially... More 

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Collin A, Manager at Sonesta ES Suites Flagstaff, responded to this review

It's always a pleasure to hear when a family is able to enjoy a great stay at our hotel over a holiday like Thanksgiving. We appreciate your very kind words and were glad to hear that our temporarily unavailable lobby did not inconvenience you. We look forward to having you come back this way and enjoy another stay with us... More 

Adelaide, Australia
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Love this place. Stayed there last night and while there were under major renovations we experienced no noise issues. The room still had that new carpet smell and was well equipped. We went to safe ways so we could cook our own dinner for the first time in a week which was fantastic. Only complaint, no baking trays. We will... More 

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Collin A, Manager at Sonesta ES Suites Flagstaff, responded to this review

We are so happy that you enjoyed your stay as much as you did. Here at the Sonesta ES Suites, we love hearing that people were able to relax and stretch out. For your next stay, we have good news as well. We now have baking trays available for guest use. Please ask the Front Desk and we will be... More 

Las Vegas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Just stayed at the Sonesta ES Suites Nov 30th. Booked a 2 bedroom suite. The rooms have been recently renovated and are amazing. Traveled with my wife, 2 kids, and grandparents. Plenty of room for everyone! Each room had a king size bed and the living featured a pull out couch. The suite had a full kitchen with all the... More 

Review collected in partnership with Sonesta

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Collin A, Manager at Sonesta ES Suites Flagstaff, responded to this review

It was wonderful hearing that you, your family, and your grandparents enjoyed your stay hear at the Sonesta ES Suites as much as you did. It's always great when families are able to make full use of the kitens and amenities we provide. We look forward to seeing you again! More 

San Jose, California
Contributor
12 reviews 12 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I was little hesitant to stay in this Hotel after knowing that there is a renovation work going on but gladly didn’t face any inconvenience because of it. We booked our stay at this hotel for 3 nights for a family of 3 adults. Location of the hotel is quite beautiful, but a little far from the downtown area of... More 

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Collin A, Manager at Sonesta ES Suites Flagstaff, responded to this review

We appreciate you taking the time to bring your concerns to our attention. Here at the Sonesta ES Suites, we work hard to provide you, our guest, with the best possible stay. We were pleased to hear that you enjoyed most of your stay, but we were disappointed that we were unable to provide you with the service standards that... More 

Tucson, Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Stayed here with 3 adults and 2 children. Had 2 bedrooms and 2 baths. Room was clean and very nicely appointed. The parking lot was a bit of a mess becauase of remodeling, but overall we were VERY pleased with the room--especially for the price.

Review collected in partnership with Sonesta

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Collin A, Manager at Sonesta ES Suites Flagstaff, responded to this review

We always enjoy having a family like yours come to stay with us! With Flagstaff being a wonderful way for the whole family to enjoy the outdoors and experience all that this town has to offer, we look forward to being your home base for more trips in the future. More 

Tulsa
Top Contributor
77 reviews 77 reviews
22 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed October 18, 2014

We were very surprised as to the beautiful surroundings and furnishings this resort had to offer. We stayed in a one bedroom suite which was very nice and comfortable equipped with everything you might need. The staff was quick and friendly and the breakfast was very good. A real winner here. Definitely would stay here again and very close to... More 

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Winslow, Arizona, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 14, 2014

Very nice, I will pick this over the other places in flag any day. Slightly pricey, not far from the mall, great amenities, no breakfast but each room has all of your essentials. nice and quiet and out of the way. I enjoyed getting up in the morning and looking out onto the golf course across the street with all... More 

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Collin A, Manager at Sonesta ES Suites Flagstaff, responded to this review

Everyone here at the Sonesta ES Suites was very pleased to hear that you and your family enjoyed your time with us. We know it’s important to have a comfortable home away from home when you go traveling whether it’s a short trip or an international vacation. Our hope is that we will continue to be your top hotel in... More 

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Additional Information about Sonesta ES Suites Flagstaff

Address: 1400 N. Country Club Road, Flagstaff, AZ 86004
Phone Number:
Location: United States > Arizona > Flagstaff
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sonesta ES Suites Flagstaff 3*
Number of rooms: 102
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Also Known As:
Residence Inn Flagstaff Hotel Flagstaff
Flagstaff Residence Inn
Hotel Style:
#5 Family Hotel in Flagstaff
#6 Romantic Hotel in Flagstaff
#14 Business Hotel in Flagstaff

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