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Howard Johnson Inn Flagstaff at NAU

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801 W. Highway 66, Flagstaff, AZ 86001 (Formerly Travel Inn)
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Howard Johnson Inn Flagstaff at NAU
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266 Reviews from our TripAdvisor Community

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Arrondissement of Saint-Paul, Reunion Island
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Very confortable room with all the amenities you'd expect, wifi is speedy in the room, parking in front of the room, very nicely decorated Italian style restroom with hairdryer, shampoo, moisturizer, soap and conditioner. Coffee, microwave, fridge, free breakfast... So, want to pay more what for???

Helpful?
Thank rixar974
GMFlagstaff2014, Guest Relations Manager at Howard Johnson Inn Flagstaff at NAU, responded to this review

Thank you for giving us a five star rating! I am glad that you enjoyed your stay with us. We are happy to know that we have exceeded your satisfaction with our comfortable rooms, facilities, room amenities, parking, bathroom and breakfast. Thank you for staying with us and we are definitely looking forward to have your back in our hotel. More 

why, az
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am so tired of reading tripadvisor reviews and being left with the impression that people are reviewing 2 different motels: great, or terrible. I almost cancelled my reservation based on the negative reviews, but figured since I was with another guy, we could deal with the terrible conditions that were described. Instead, it was great. Clean, all the amenities... More 

Review collected in partnership with Howard Johnson

Helpful?
1 Thank roky1141
GMFlagstaff2014, Guest Relations Manager at Howard Johnson Inn Flagstaff at NAU, responded to this review

I am glad that you have a great stay with us! We are overwhelmed that we have provided you an excellent customer experience. Thank you for your business and we are looking forward for your next visit in our hotel. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

After a long day of driving, I rolled into Flagstaff in need of a good rest. It was late at night and the town had just been hit by a big snowstorm, I was really grateful to hear that they had a room available AND they are pet friendly. I was traveling alone with my dog, and I felt really... More 

Helpful?
Thank Megpoop
Dipesh P, Guest Relations Manager at Howard Johnson Inn Flagstaff at NAU, responded to this review

Dear Megpoop, I am glad that you found our accommodations to be comfortable and our service above par. Thanks so much for the wonderful remarks you posted for our hotel. Our team work very hard to please our guests, it is heartwarming to hear that your overall stay with us was a good experience. We will make sure you will... More 

Surprise, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

This is my first time to check -in in a Howard Johnson Hotel in the west coast. Been to other Howard Johnson Hotels in the east coast and Canada and they are fine. This Howard Johnson Inn is the worst. Room and bathroom too small. Room looks filthy especially the carpets and sheets. Room smells tobacco even though it is... More 

Review collected in partnership with Howard Johnson

Helpful?
Thank Binky L
GMFlagstaff2014, Guest Relations Manager at Howard Johnson Inn Flagstaff at NAU, responded to this review

Thank you for being a loyal fan of Howard Johnson hotels! I am sorry to hear that this is the worst property you've stayed in. We sincerely apologize for the unsatisfactory experience that you had with the cleanliness of our accommodations, size of the room and bathroom, and lack of choices for breakfast. Thank you for your feedback as we... More 

Travelers are raving about these Flagstaff hotels

Iowa
Level Contributor
156 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We found this hotel after doing a little searching online. It was easy to find and you could park close to your door. I asked to see a room since the prices were so low I wanted to make sure it was worth staying. They had made some improvements and changes it looked like. Very nice sink and vanity area,... More 

Helpful?
Thank JGluvsMexico
GMFlagstaff2014, Guest Relations Manager at Howard Johnson Inn Flagstaff at NAU, responded to this review

I am glad that you found us! We are happy to know that you liked our accessible location, affordable rates and facilities. Thank you for your feedback regarding the sidewalks ahead of the lobby and ground level rooms that tend to be slippery, we'll have our Management Team check it and make necessary improvements. Thank you for your business and... More 

Cedarville MI
1 review
1 of 5 stars Reviewed January 3, 2016

The shower was very poor condition, no tub for a bath.the sink earria very small. Thank you Wyndham no: 109322736j e-mail freeloader1313@live.com ;

Review collected in partnership with Howard Johnson

Helpful?
Thank 352alfredr
GMFlagstaff2014, Guest Relations Manager at Howard Johnson Inn Flagstaff at NAU, responded to this review

We sincerely apologize for the unsatisfactory experience that you had with our facilities. Rest assured that we'll have our Management Team look into it and resolve immediately. Thank you for your business and hope that you could still give us another chance on your next visit in the area. More 

Flagstaff, Arizona
1 review
1 of 5 stars Reviewed December 21, 2015

They should not be part of the Wyndam group. They lost my reservation then I called and a Wyndam person make the reservation for a king size bed. We received two double beds and a room that had very little heat. It was 32 degrees outside and we slept in ski cloth to keep warm. The dog next door kept... More 

Review collected in partnership with Howard Johnson

Helpful?
Thank Debra T
GMFlagstaff2014, Guest Relations Manager at Howard Johnson Inn Flagstaff at NAU, responded to this review

We sincerely apologize for the unsatisfactory experience that you had with our reservations and accommodations. Thank you for bringing this up to our attention as we will have these issues looked into and make necessary improvements. We hope that you can still give us another chance to prove how much we value your business. More 

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