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Howard Johnson Inn Flagstaff University West

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801 W. Highway 66, Flagstaff, AZ 86001 (Formerly Travel Inn)
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Howard Johnson Inn Flagstaff University West
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Howard Johnson Inn Flagstaff University West
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223 Reviews from our TripAdvisor Community

Traveler rating
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    69
    41
    57
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

We stayed for 4 nights at this particular hotel. The first night; I began to have an itch on my shoulder and the next night all around my neck area. We told an employee regarding this and we requested a change of room, and in turn they told the manager. When we got back, there was a smell of chloride... More 

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Travelers are raving about these Flagstaff hotels

Nevada
1 review
2 of 5 stars Reviewed 1 week ago

Pleasant reception and clean room, however, the bathroom had one small shelf and no counter space for items, the through-the-wall A/C/heater did not heat, and the shortage and dim wattage of lights in the room made reading an impossibility. I had just one oil-filled space heater which was inadequate for the task of heating a guest room on a cold,... More 

Review collected in partnership with Howard Johnson

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GMFlagstaff2014, Guest Relations Manager at Howard Johnson Inn Flagstaff University West, responded to this review

We appreciate your rating of our hotel’s cleanliness and pleasant service, though I do apologize for any inconveniences that you experienced and I hope that your next visit will be even better. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area! More 

Ashby de la Zouch, United Kingdom
Top Contributor
171 reviews 171 reviews
7 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed April 6, 2015

We stayed here for one night during our trip to the Grand Canyon & Route 66, road trip. Friendly staff on reception, rooms not great but ok for one nights stay. Breakfast is included with the room price, which was ok. The location is superb for checking out Route 66. The town of Flagstaff is beautiful, with snowy mountains in... More 

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GMFlagstaff2014, Guest Relations Manager at Howard Johnson Inn Flagstaff University West, responded to this review

We greatly appreciate that you've taken the time to share your rating of our hotel. It is always our goal to be as helpful and accommodating as possible and to treat our guests as we would treat our families. On behalf of our entire staff, we thank you for your business and we hope to see you again when your... More 

Vancouver, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 5, 2015

Perfect location for our stop between the Grand Canyon and Meteor Crater. Fantastic value - big, clean room with comfortable beds. Good wifi. Breakfast was a little sparse, but it didn't really matter, especially for the fantastic price we got!

Review collected in partnership with Howard Johnson

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GMFlagstaff2014, Guest Relations Manager at Howard Johnson Inn Flagstaff University West, responded to this review

It's good to hear from you and we greatly appreciate that you've taken the time to share your five star review. It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. We're glad you had a great time with us and we look forward to serving you again. More 

Phoenix, Arizona
1 review
1 of 5 stars Reviewed March 26, 2015

Although the service was good, the bed was the most uncomfortable bed we have ever slept on. You could push down on the mattress with your hands and feel the springs. It was room 119 with one queen bed. We will never stay there again

Review collected in partnership with Howard Johnson

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GMFlagstaff2014, Guest Relations Manager at Howard Johnson Inn Flagstaff University West, responded to this review

Tthank you for choosing our hotel. We strive to give you a wonderful experience, and I am very happy to discover that you enjoyed our service; though I regret to hear that you weren't thoroughly impressed with our bed. We understand that you are hesitant to return based on this experience, though we hope to have another chance to impress... More 

Tupelo
1 review
3 of 5 stars Reviewed March 22, 2015

good place to stay for the night. friendly reception. room clean. not much for breakfast, but for the price a good place to stay when you want a shower and some sleep.

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
GMFlagstaff2014, Guest Relations Manager at Howard Johnson Inn Flagstaff University West, responded to this review

I'm happy to hear that we were able to meet your expectations in many ways, though I am sorry that you were not satisfied with our breakfast. We appreciate how you have let us know what areas of our service impressed you and which were lacking. We hope to serve your next breakfast and that during your next stay, your... More 

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