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Howard Johnson Inn Flagstaff University West

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801 W. Highway 66, Flagstaff, AZ 86001 (Formerly Travel Inn)
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1 room 1 guest
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Howard Johnson Inn Flagstaff University West
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237 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Durango
Level Contributor
69 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I usually stay at the HOJO on Lucky Lane in Flagstaff. Tried this property as it has a room with three beds. I knew it had poor previous ratings but read it had been remodeled. They have put in some new furniture, carpets, flat screen TV, etc... but the rooms are still poor. What really bothered me was when I... More 

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Travelers are raving about these Flagstaff hotels

Cut Off, Louisiana
1 review
1 of 5 stars Reviewed 3 weeks ago

this hotel was filthy and the most expensive of all the hotels we stayed in on our 13 day vacation !! It had little parking and the room was horribly dirty, the bed was very uncomfortable and as soon as we could we found another room!

Review collected in partnership with Howard Johnson

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Laveen
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 28, 2015

Very helpfull when checking in. We ended up needing another room and they were very good about getting the room next door to us. Staff was friendly and helpful.

Review collected in partnership with Howard Johnson

Was this review helpful? Yes 1
GMFlagstaff2014, Guest Relations Manager at Howard Johnson Inn Flagstaff University West, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. We will happily share your comments with our staff and we look forward to seeing you soon! More 

Atlanta
Level Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed July 7, 2015

I realize that it was the night before a holiday but I'm tired of hotels charging whatever they want because of that. Average price is a reasonable $65. Why did we pay $191? Clean but could barely walk around the beds. Got out of there at daylight. Would never recommend to anyone.

Review collected in partnership with Howard Johnson

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Dipesh P, Guest Relations Manager at Howard Johnson Inn Flagstaff University West, responded to this review

We are so sorry to know how you felt about your recent stay with us. Our rates were put in place to make sure that we will be able to attend to your every need especially when there are a large number of guests our facilities will have to service. We are so sad knowing that we didn’t meet your... More 

flagstaff
1 review
5 of 5 stars Reviewed June 30, 2015

You can tell this hotel has been recently renovated and their website pictures don't do it justice. We had a great stay with friends and the location is great. It's centrally located and the service/staff were very attentive. Overall we had a great stay.

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GMFlagstaff2014, Guest Relations Manager at Howard Johnson Inn Flagstaff University West, responded to this review

Thank you so much for your kind comments and review regarding your most recent stay with us. We are pleased to learn that you enjoyed a pleasant experience with us. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area! More 

Covina, California
1 review
1 of 5 stars Reviewed June 30, 2015

Beds extremely uncomfortable, felt every spring in the mattress. Rented 2 room suite. A/C doesn't reach the 2nd room so it is very hot and muggy. They turn off the A/C when you leave so the whole room is hot when you get back to your room. Bathroom is dirty, carpet is filthy. Housekeeping didn't even clean or make bed... More 

Review collected in partnership with Howard Johnson

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GMFlagstaff2014, Guest Relations Manager at Howard Johnson Inn Flagstaff University West, responded to this review

It's our ambition to give you a five star experience, and it's disheartening to discover that this is not the impression we left you with. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. Your voice is very valuable to us... More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 29, 2015

I stayed at this place for one night last night and it was great. The motel has been newly renovated so all the pictures you see on here are of what the motel used to be. It was nice inside. Room was very clean and included new fridge/freezer, coffee, flat screen 25" TV, and a new shower. I spent $55... More 

Was this review helpful? Yes 1
GMFlagstaff2014, Guest Relations Manager at Howard Johnson Inn Flagstaff University West, responded to this review

I am so glad to hear from you and to discover that you enjoyed your stay with us so much. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. We are glad that you were satisfied with the hospitality of our staff and... More 

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