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Howard Johnson Inn Flagstaff University West

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801 W. Highway 66, Flagstaff, AZ 86001 (Formerly Travel Inn)
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Howard Johnson Inn Flagstaff University West
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Howard Johnson Inn Flagstaff University West
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211 reviews from our community

Traveler rating
    20
    33
    64
    39
    55
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71
61
19
18
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Flagstaff, Arizona
Contributor
15 reviews 15 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 1 week ago

We were visiting Flagstaff for a short extended stay and stayed here. Bad mistake. After being here for a week, we wanted to extend our stay a little. When my wife went in to pay, she had a question about the bill and he blew up on her. Calling her a liar, yelling at her, and making a huge show... More 

Was this review helpful? Yes 1
Prescott, Arizona
2 reviews
2 of 5 stars Reviewed 1 week ago

The location was great, however we suffered all night with a toilet that was broken and since a plunger was set out, we later assumed that there was a problem with this toilet known before. It totally overshadowed any good points to our stay here

Review collected in partnership with Howard Johnson

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GMFlagstaff2014, Manager at Howard Johnson Inn Flagstaff University West, responded to this review

I am so sorry to hear about the difficulties that you experienced with the broken toilet, though I’m glad you found our location to be convenient. I assure you that the issue you mentioned regarding the broken toilet and plunger is being investigated and addressed. I hope you will accept our sincerest apologies for these difficulties and we thank you... More 

Central Mexico and Gulf Coast, Mexico
1 review
5 of 5 stars Reviewed December 27, 2014

I liked the Price, but the breakfast was in a small place where too many people wanted to get something. As a suggestion I´d rather to have waffle machine available that all the guests can serve themselves. and take the waffles to their rooms.

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
GMFlagstaff2014, Manager at Howard Johnson Inn Flagstaff University West, responded to this review

Your comments and suggestions will help us to recognize our strengths and improve upon our weaknesses and we thank you for bringing this matter to our attention and sharing your experience. Thank you for taking the time to share your experience and to bring these matters to our attention. More 

Valparaiso, Indiana
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed December 24, 2014

The room was located right next to a busy street. My only negative was when I called for directions, the gentleman on duty answered the phone, hello and I was unsure if I had dialed correctly. Also he did not listen to my request because I had to repeat myself several times. The room appeared to have been recently remodeled... More 

Review collected in partnership with Howard Johnson

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GMFlagstaff2014, Manager at Howard Johnson Inn Flagstaff University West, responded to this review

We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways wherein some room was remodeled for handicap accessibility; though I regret to hear that you weren't thoroughly impressed with our accommodations and services. We are also forever working to improve upon the guest experience and... More 

Teignmouth
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed December 14, 2014

Stayed here for three nights while visiting Grand Canyon, the hotel is a little run down and could do with updating. The room looked a bit shabby but I have to say it was clean as was the bathroom. The only problem we had, was the room being very cold and taking a while to heat up. A lick of... More 

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GMFlagstaff2014, Manager at Howard Johnson Inn Flagstaff University West, responded to this review

We appreciate you giving your feedback about your recent experience in our hotel. We appreciate that you have taken the time to let us know how you perceived our accommodations. We want you to know that your feedback and description of your experience at our hotel is of utmost importance to us. We hope that everything turned out all right... More 

Tulsa, Oklahoma
Top Contributor
71 reviews 71 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed December 4, 2014

Stopped here while traveling home for Thanksgiving. Arrived around 10:30pm. The room I was given was OK, however the temp outside was 25 degrees and the room was even colder. It took hours for the room to warm up, so I did not sleep well. Had to get up early the next morning and was hoping to warm up with... More 

Was this review helpful? Yes
GMFlagstaff2014, Manager at Howard Johnson Inn Flagstaff University West, responded to this review

We regret to hear about your most recent stay in our hotel. Please do accept our sincerest apologies for your experience with our room temperature and water in the shower . Thank you for bringing this matter to our attention and you can be assured that these will be addressed in order for us to improve our services. We hope... More 

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Additional Information about Howard Johnson Inn Flagstaff University West

Address: 801 W. Highway 66, Flagstaff, AZ 86001 (Formerly Travel Inn)
Phone Number:
Location: United States > Arizona > Flagstaff
Price Range (Based on Average Rates): $
Hotel Class:2 star — Howard Johnson Inn Flagstaff University West 2*
Number of rooms: 49
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Also Known As:
Travel Hotel Flagstaff
Travel Motel Flagstaff

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