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Howard Johnson Inn Flagstaff University West

2.0 of 5 801 W. Highway 66, Flagstaff, AZ 86001 (Formerly Travel Inn)
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Howard Johnson Inn Flagstaff University West
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Howard Johnson Inn Flagstaff University West
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204 reviews from our community

Traveler rating
    18
    33
    63
    37
    53
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69
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17
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Valparaiso, Indiana
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 3 days ago NEW

The room was located right next to a busy street. My only negative was when I called for directions, the gentleman on duty answered the phone, hello and I was unsure if I had dialed correctly. Also he did not listen to my request because I had to repeat myself several times. The room appeared to have been recently remodeled... More 

Review collected in partnership with Howard Johnson

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Teignmouth
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for three nights while visiting Grand Canyon, the hotel is a little run down and could do with updating. The room looked a bit shabby but I have to say it was clean as was the bathroom. The only problem we had, was the room being very cold and taking a while to heat up. A lick of... More 

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GMFlagstaff2014, Manager at Howard Johnson Inn Flagstaff University West, responded to this review

We appreciate you giving your feedback about your recent experience in our hotel. We appreciate that you have taken the time to let us know how you perceived our accommodations. We want you to know that your feedback and description of your experience at our hotel is of utmost importance to us. We hope that everything turned out all right... More 

Tulsa, Oklahoma
Top Contributor
71 reviews 71 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stopped here while traveling home for Thanksgiving. Arrived around 10:30pm. The room I was given was OK, however the temp outside was 25 degrees and the room was even colder. It took hours for the room to warm up, so I did not sleep well. Had to get up early the next morning and was hoping to warm up with... More 

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GMFlagstaff2014, Manager at Howard Johnson Inn Flagstaff University West, responded to this review

We regret to hear about your most recent stay in our hotel. Please do accept our sincerest apologies for your experience with our room temperature and water in the shower . Thank you for bringing this matter to our attention and you can be assured that these will be addressed in order for us to improve our services. We hope... More 

Portland, Maine
1 review
4 of 5 stars Reviewed November 18, 2014

I stayed three nights total in between visits to the Grand Canyon and Sedona. The hotel is a ten-minute walk to downtown and the Amtrak station and NAU. (While in Flagstaff, if looking for an art gallery with legitimate art -- not sunset landscapes and crystals -- check out the NAU Museum of Art and then go to the nearby... More 

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
GMFlagstaff2014, Manager at Howard Johnson Inn Flagstaff University West, responded to this review

Thank you for sharing your perspective of our hotel’s accommodations and services! We are glad that you found our location to be convenient. It is so rewarding to hear that we were able to provide a clean and comfortable experience. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our... More 

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 4, 2014

Stayed here for two nights. The hotel was dark and dirty. Hair dry didn't work and the staff didn't even try to fix the problem. It's depressing even we only came back at night to sleep. Need some update with the bedding.

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GMFlagstaff2014, Manager at Howard Johnson Inn Flagstaff University West, responded to this review

Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. Rest assured that our housekeeping staff is held to a very high standard and that your comments are being addressed. More 

Tucson, Arizona
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 29, 2014

Was traveling through Flagstaff with family and had a most enjoyable stay at Howard Johnson. We enjoyed everything about our stay - price, cleanliness, comfortable, convenience to Historic Downtown, and friendly staff. Reviews are hugely important to me when I am trying to figure out where to book reservations - so I hope writing this is useful to others who... More 

Was this review helpful? Yes
GMFlagstaff2014, Manager at Howard Johnson Inn Flagstaff University West, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us! It is so rewarding to hear that we were able to provide a clean and comfortable experience. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. I am... More 

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Additional Information about Howard Johnson Inn Flagstaff University West

Address: 801 W. Highway 66, Flagstaff, AZ 86001 (Formerly Travel Inn)
Phone Number:
Location: United States > Arizona > Flagstaff
Price Range (Based on Average Rates): $
Hotel Class:2 star — Howard Johnson Inn Flagstaff University West 2*
Number of rooms: 49
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Also Known As:
Travel Hotel Flagstaff
Travel Motel Flagstaff

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