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Howard Johnson Inn Flagstaff University West

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801 W. Highway 66, Flagstaff, AZ 86001 (Formerly Travel Inn)
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Howard Johnson Inn Flagstaff University West
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27%
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Howard Johnson Inn Flagstaff University West
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    233 Reviews from our TripAdvisor Community

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    Traveler rating
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    Rating summary
    • Location
      3.5 of 5 stars
    • Sleep Quality
      3 of 5 stars
    • Rooms
      2.5 of 5 stars
    • Service
      3 of 5 stars
    • Value
      3 of 5 stars
    • Cleanliness
      3 of 5 stars
    Traveler tips help you choose the right room.   Room tips (21)
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    Laveen
    4 of 5 stars Reviewed 1 week ago

    Very helpfull when checking in. We ended up needing another room and they were very good about getting the room next door to us. Staff was friendly and helpful.

    Review collected in partnership with Howard Johnson

    Was this review helpful? Yes
    GMFlagstaff2014, Guest Relations Manager at Howard Johnson Inn Flagstaff University West, responded to this review

    Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. We will happily share your comments with our staff and we look forward to seeing you soon! More 

    Atlanta
    Level Contributor
    45 reviews
    17 hotel reviews
    common_n_hotel_reviews_1bd8 23 helpful votes
    1 of 5 stars Reviewed 4 weeks ago

    I realize that it was the night before a holiday but I'm tired of hotels charging whatever they want because of that. Average price is a reasonable $65. Why did we pay $191? Clean but could barely walk around the beds. Got out of there at daylight. Would never recommend to anyone.

    Review collected in partnership with Howard Johnson

    Was this review helpful? Yes
    Dipesh P, Guest Relations Manager at Howard Johnson Inn Flagstaff University West, responded to this review

    We are so sorry to know how you felt about your recent stay with us. Our rates were put in place to make sure that we will be able to attend to your every need especially when there are a large number of guests our facilities will have to service. We are so sad knowing that we didn’t meet your... More 

    Travelers are raving about these Flagstaff hotels

    flagstaff
    5 of 5 stars Reviewed June 30, 2015

    You can tell this hotel has been recently renovated and their website pictures don't do it justice. We had a great stay with friends and the location is great. It's centrally located and the service/staff were very attentive. Overall we had a great stay.

    Was this review helpful? Yes
    GMFlagstaff2014, Guest Relations Manager at Howard Johnson Inn Flagstaff University West, responded to this review

    Thank you so much for your kind comments and review regarding your most recent stay with us. We are pleased to learn that you enjoyed a pleasant experience with us. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area! More 

    Covina, California
    1 of 5 stars Reviewed June 30, 2015

    Beds extremely uncomfortable, felt every spring in the mattress. Rented 2 room suite. A/C doesn't reach the 2nd room so it is very hot and muggy. They turn off the A/C when you leave so the whole room is hot when you get back to your room. Bathroom is dirty, carpet is filthy. Housekeeping didn't even clean or make bed... More 

    Review collected in partnership with Howard Johnson

    Was this review helpful? Yes
    GMFlagstaff2014, Guest Relations Manager at Howard Johnson Inn Flagstaff University West, responded to this review

    It's our ambition to give you a five star experience, and it's disheartening to discover that this is not the impression we left you with. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. Your voice is very valuable to us... More 

    Level Contributor
    12 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 6 helpful votes
    4 of 5 stars Reviewed June 29, 2015

    I stayed at this place for one night last night and it was great. The motel has been newly renovated so all the pictures you see on here are of what the motel used to be. It was nice inside. Room was very clean and included new fridge/freezer, coffee, flat screen 25" TV, and a new shower. I spent $55... More 

    Was this review helpful? Yes
    GMFlagstaff2014, Guest Relations Manager at Howard Johnson Inn Flagstaff University West, responded to this review

    I am so glad to hear from you and to discover that you enjoyed your stay with us so much. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. We are glad that you were satisfied with the hospitality of our staff and... More 

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