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Super 8 I-40 Flagstaff Mall

2.0 of 5
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3725 N Kasper Ave, Flagstaff, AZ 86004
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Super 8 I-40 Flagstaff Mall
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Ranked #23 of 65 Hotels in Flagstaff
A recent review
4 of 5 stars reviewed 2 weeks ago
William J Phoenix, Arizona
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272 reviews from our community

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    105
    69
    19
    24
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Super 8 I-40 Flagstaff Mall
See the most recent reviews
Phoenix, Arizona
1 review
4 of 5 stars Reviewed 2 weeks ago

I stayed here four nights while in town on business. As discount hotels go, this one was fine. It was close, clean and quiet. In fact, the housekeeping was outstanding, given the price. Desk clerk on 3/5 @ 6p was unwelcoming and curt but everyone else was pleasant otherwise. I'd stay here again...

Review collected in partnership with Super 8

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Zach P, Manager at Super 8 I-40 Flagstaff Mall, responded to this review

Thank you William. I am glad that you found Super 8 Flagstaff Arizona, inviting and clean. I do apologize for the evening staff and have already pursued a remedy for that situation. I do hope that you'll chose to stay with us again. More 

Albuquerque, New Mexico
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Considering this is a Super 8, I was very surprised on how pleasant my stay here was. The rooms were nice and clean, and the guest service is nothing short from fantastic. The check in was nice, smooth, and fast and in no time I was in my room unpacked and ready for bed. This stay here definitely changed my... More 

Was this review helpful? Yes 1
Zach P, Manager at Super 8 I-40 Flagstaff Mall, responded to this review

Thank you for the glowing review of Super 8 Flagstaff, Arizona. We are so pleased to hear that we exceeded your expectations. We value our guests and hope that everyone has an amazing experience like yours. Thank you again. More 

Grand Canyon National Park, Arizona
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were in Flagstaff for two days of appointments and came in the night before to beat the incoming snow storm. Asked for 1 room 2 nights 2 adults but upon returning to the room at 1 pm on the first day we found our keys would not work only to find out the the front desk clerk only sold... More 

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Zach P, Manager at Super 8 I-40 Flagstaff Mall, responded to this review

Thank you for the wonderful review of Super 8 Flagstaff, Arizona. We are glad that you enjoyed your stay, despite the minor inconveniences. We are working to improve out service every day and appreciate the kind comments about our friendly staff. We hope to see you again in the future. More 

Ashcroft, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 21, 2015

Booked 2 rooms for 2 nights for 7 of us and we were pleasantly surprised of the size of the rooms for the cost. One room had bunk beds with 2 queens and the other a sofa bed with 2 queens.. Comfortable beds, newly renovated bathrooms and quite. Perfect for our stay to the Grand Canyon. .

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Zach P, Manager at Super 8 I-40 Flagstaff Mall, responded to this review

Thank you for writing a glowing review of the Super 8 Flagstaff, AZ. We are happy to hear that you enjoyed your stay as well as the newly renovated rooms. More 

San Diego, California
2 reviews
5 of 5 stars Reviewed February 19, 2015

This is a nice property, seems recently renovated. Very good for quick stay in Flagstaff area for Grand Canyon or Antelope Canyon. Morning continental breakfast was quick and easy, kids loved the waffle maker to make their own waffle.

Review collected in partnership with this hotel

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Zach P, Manager at Super 8 I-40 Flagstaff Mall, responded to this review

We appreciate you taking the time to write your review of Super 8 Flagstaff, AZ. You're correct, we have renovated and are finishing up the final touches for this year. We're happy to hear that your stay was enjoyable. Thank you. More 

Mancos, Colorado, United States
Contributor
15 reviews 15 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 16, 2015 via mobile

The room was newly remodeled, bathroom looked like it had never been used! Spotlessly clean. Bed was very comfortable. Could not locate ice maker even after talking to staff, who gave poor directions.

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Zach P, Manager at Super 8 I-40 Flagstaff Mall, responded to this review

Margaret, Thank you for your review of Super 8 Flagstaff, AZ. We are glad you enjoyed the newly remodeled room. I will work with my staff to ensure they take more time and give better directions. Thank you again for your review. More 

Brigham City
2 reviews
4 of 5 stars Reviewed February 4, 2015

This was by far the cleanest Super 8 we have ever stayed at. The staff was very friendly and easy to work with. While it was disappointing that there were several kids running up and down the hallway on the second floor both nights we stayed. I do blame the parents for this. One suggestion I would offer is to... More 

Review collected in partnership with Super 8

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Zach P, Manager at Super 8 I-40 Flagstaff Mall, responded to this review

David, thank you for taking the time to post a review of the Super 8 Flagstaff, AZ. We appreciate the feedback and are glad to hear your stay was pleasant. I wanted to let you know that we are in the process if having plans drawn up to expand the breakfast area and should have it completed soon. Thank you... More 

Leicester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 3, 2015

If you stay here and you're in the front building you'll be wanting ear plugs. I was in room 101, so if you're a light sleeper don't accept this room, it has a vending machine to one side, with stairs next to it, the hotel toilet to the other side, it sounded like the people in the room above me... More 

Was this review helpful? Yes
Zach P, Manager at Super 8 I-40 Flagstaff Mall, responded to this review

Dear Traveler, I apologize for the inconveniences you experienced during your stay. We do try and limit the exposure to those rooms but unfortunately we do sometimes have to rent them. I am please to hear that other than the sound, you enjoyed your stay. More 

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