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Super 8 I-40 Flagstaff Mall

2.0 of 5
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3725 N Kasper Drive, Flagstaff, AZ 86004
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1 room 1 guest
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Super 8 I-40 Flagstaff Mall
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358 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Super 8 I-40 Flagstaff Mall
See the most recent reviews
Brisbane, Australia
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We didn't have a reservation so just fingers crossed rocked up and were helped out within a minute. The young lady behind the counter was a joy to deal with, she had been dealing with some difficult customers &I was so lovely .. I'm sorry I didn't note her name. Our room was very nice, very clean & comfortable. The... More 

Was this review helpful? Yes
George K, General Manager at Super 8 I-40 Flagstaff Mall, responded to this review

Thank you for honest review. We are glad you enjoyed your stay at the Super 8 Flagstaff. All of our rooms have a microwave and fridge; the iron and ironing board are available upon request. More 

Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

This location has quietly added a "surcharge" which only appears when you check out. They do not disclose this on their website or at check-in. The amount is cleverly disguised as a room surcharge and added to the tax total, but in not really a tax. The front desk explained it is to pay for breakfast whether one eats it... More 

Was this review helpful? Yes 1
George K, General Manager at Super 8 I-40 Flagstaff Mall, responded to this review

I am so sorry that your stay was less than perfect and there was some confusion about the hotel service fee.I actually spoke to you during check out about this and thought everything had been clarified. I am sorry for the misunderstanding. we know there are numerous choice for lodging in the area and are grateful that you stayed with... More 

Columbus, Indiana
1 review
4 of 5 stars Reviewed 3 weeks ago

It was nice having the bunkbeds in our room and the room was clean. I was a little disappointed that there was no pool, but there were so many things to see around Flagstaff that we wouldn't have used it anyway. We had breakfast on the patio each morning - waffles were great! The staff was very nice!

Review collected in partnership with Super 8

Was this review helpful? Yes
George K, General Manager at Super 8 I-40 Flagstaff Mall, responded to this review

Thank you for the great feedback. Our goal, here at the Super 8 Flagstaff, is for every guest to have an amazing stay. We are so happy that you did. We are please that you enjoyed the bunk bed suites, its great for families and larger groups. More 

Arroyo Grande, California
Level Contributor
113 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The best feature of this motel is their friendly and helpful front desk staff- and there is always two of them! This motel is older, but trying very hard to meet the current needs. For example, the breakfast room is in the small front lobby, which makes it very difficult to check out and take out your luggage in the... More 

Was this review helpful? Yes
George K, General Manager at Super 8 I-40 Flagstaff Mall, responded to this review

Thank you for the review. Our goal is for every guest to have a great stay with us. I am so sorry if you thought the hotel was bit pricey, our rates are based on occupancy and the need for rooms in the area. This time of year is considered our high season are rates can dramatically change. We are... More 

Denver, Colorado
2 reviews
2 of 5 stars Reviewed 4 weeks ago

Check in sucked--arrived 45 minutes early. Could not check in. Waited until 3PM. Checked in but room not done yet. Clerk was not pleasant. And I hate when a person serving you is chewing gum. Check out--more of the same but different clerk. She was nicer but could not check out until we were actually leaving. Had to take key... More 

Was this review helpful? Yes
George K, General Manager at Super 8 I-40 Flagstaff Mall, responded to this review

Or goal is for every guest to have a great stay with us, I am so sorry that this was not the case with your stay. I am apologize for any delays during check in; when we are sold out the night before, it does leave the early check in a little tight. Once again we strive to be the... More 

Travelers are raving about these Flagstaff hotels

Wyoming, Michigan
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed the night here during a trip through northern Arizona and to Las Vegas. We expected the price to be high for Memorial Day, but what we were charged was what you'd expect for a nice place in Vegas! The beds were uncomfortable, breakfast was ok, overall not worth the price.

Was this review helpful? Yes
George K, General Manager at Super 8 I-40 Flagstaff Mall, responded to this review

Our goal is for every guest to have an amazing stay with us. I apologize that was not the case with your stay. I am sorry if you felt our prices were a bit high; all our rates are based off of the occupancy and need for the area. I assure you our rates are competitive for the area. Once... More 

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