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Radisson Woodlands Hotel Flagstaff


Hotel class 3.0 of 5
1175 West Route 66, Flagstaff, AZ 86001
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Reviews you can trust

70% Recommend
3.5 of 5 stars 106 reviews
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By trip type
All (106)
[ Date ] [ Rating ]
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5 of 5 stars
antiquemoon   1 contribution
Texas
Oct 27, 2009 | Trip type: Family
1/1 found this review helpful

We stayed here for one night after driving 12 hours the day before and got a great night's sleep before heading out the next morning. It is a beautiful place and very quiet. ( There was some sort of halloween banquet in progress when we arrived, but we never heard a sound in our room.) The room was spacious and... more

Management response from
Melissa Bruckler, Manager

Thank you so much for your kind words. We are so happy you enjoyed your stay and rested well. We look forward to your next visit!

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4 of 5 stars
tripsterSoCal   1 contribution
SoCal
Oct 25, 2009 | Trip type: Couples
1/1 found this review helpful

We were very pleased with our overall stay at this hotel. The location was convenient. The room was clean. The hotel staff was attentive, friendly and efficient. The rate was very reasonable, particularly in comparison to the hotels closer to the Grand Canyon area. The only negative thing I can say is that the air conditioning was a little noisy... more

Management response from
Melissa Bruckler, Manager

Thank you so much for your kind words- we are so pleased that you found our service attentive and friendly. We do apologize if you found the A/C a little noisy -- please do let us know during your next visit if this occurs again, so that we can fix the issue and ensure the noise doesn't disturb. So happy...

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3 of 5 stars
nedtraveler   11 contributions
Nederland, Colorado
Oct 25, 2009 | Trip type: Business
1/1 found this review helpful

In a city of motels, this is an actual hotel. Located on west Rte. 66, it is removed from the congestion of downtown and the rail tracks. It has an actual lobby, meeting rooms, fitness room, heated swimming pool, and jacuzzi. Unlike many upscale hotels, the internet is free in the rooms. The rooms are unexceptional except for the Sleep... more

Management response from
Melissa Bruckler, Manager

Thank you for your detailed comments - please know that we do read and discuss these comments in our management meetings weekly as we continuously learn how to improve directly from our guests. First let us address the concerns about the restaurant, as it appears that there was a gap in communication... we do have two restaurants - Woodlands Cafe...

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3 of 5 stars
diarmy   12 contributions
Galway, Ireland
Oct 19, 2009 | Trip type: Couples
1/1 found this review helpful

This is a good hotel in Flagstaff AZ. Flagstaff has few good hotels from what I've seen and is mostly full of motels, but this is at the upper scale of hotel availability. The Radisson is like any Radisson or Marriott - massively dated and slightly over-priced on the extras. A reasonably inexpensive booking, the Rad was full to the... more

Management response from
Melissa Bruckler, Manager

Thank you for taking the time to write such a detailed review. We are excited to let you and our other guests know that we will be installing flat screens and upgrading our in-room furniture in 2010. Our public areas have been renovated in the past year and do boast an Asian 'flavor' -- in conjunction with our very popular...

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2 of 5 stars
queenofapology   2 contributions
az
Oct 8, 2009 | Trip type: Couples

Look passed the bells and whistles and you will find a sub-par hotel. Cost $130/night for two queen beds. Room features nice decor and Sleep Number beds. Here's the low-down- My room was clean. My coffee maker was filthy. The air system in the room was so loud that I barely slept (making the Sleep Number bed useless). When it... more

Management response from
Melissa Bruckler, Manager

We are pleased that you enjoyed the guestroom decor as well as the Sleep Number beds but have brought your list of concerns to the attention of our entire management team. you should definitely expect a clean room (including coffee maker and towels). Know that this is not our standard and we do want to know if these issues occur...

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3 of 5 stars
MN-Mom-Mpls   1 contribution
Minneapolis
Oct 8, 2009 | Trip type: Family

Check in was very slow. Only one person on duty at 7 pm. It took us almost 10 minutes for them to check in the one person in front of us. We got stuck in the addition to the hotel. The room was fine and clean. But, you could not get to the main hotel, which housed the pool and... more

Management response from
Melissa Bruckler, Manager

From our entire front office/guest service team, we'd like to apologize for the service you received at check-in, and that you didn't enjoy your room in the back building (many people prefer that location to be farther away from Route 66) -- we do have the interior cooridor linking the buildings as well as an exterior/covered exit from one to...

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3 of 5 stars
wizbud   43 contributions
UK
Oct 1, 2009 | Trip type: Couples

Stayed here for one night during a road trip, one of many hotels we used during our three week trip.To be honest, it's difficult to find anything that stands out about this hotel. It seemed quite impersonal.The front desk didn't seem to have a site map so it took us longer than necessary to find the 'south'block. Couldn't find the... more

Management response from
Melissa Bruckler, Manager

Our management and staff are disappointed that we were not able to 'Wow' you during your stay, though we're pleased that you found our employees friendly. We certainly do have maps of the hotel/rooms to assist guests in finding their accommodations, and will, based on your comments, ensure that we are handing these out to guests as a standard. Thank...

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4 of 5 stars
johnlilk   1 contribution
Phoenix, AZ
Sep 10, 2009 | Trip type: Family

We traveled to Flagstaff for Labor day weekend 20090 and stayed over night on Sunday. We found the hotel to be much more than expected. The out door heated pool was great as were the 2 hot tub spas (one inside and one outside). The work out room is nicely appointed with quality equipment. The room was nice and clean... more

Management response from
Melissa Bruckler, Manager

Thank you so much for your kind review - our team at the Radisson Woodlands Hotel is so happy to hear that you enjoyed our services and amenities and we certainly look forward to your next visit!

GREAT VISIT
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5 of 5 stars
lisabk60   1 contribution
Scottsdale, Arizona
Aug 13, 2009 | Trip type: Couples

We totally enjoyed our visit to the Radisson Woodlands Hotel. The staff was excellent. When we arrived, they very generously upgraded us to a wonderful suite. I have to say that made our entire weekend. We were both feeling burnt out and needed a relaxing weekend and we got that. It felt very luxurious to us, having the two rooms... more

Management response from
Melissa Bruckler, Manager

Thank you so much for taking the time to submit a review. We are very pleased that you continue to enjoy our hotel, services and amenities and it's a pleasure for us to serve you. I'll be sure to share your comments with our entire team at the Radisson Woodlands Hotel.

Awesome
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5 of 5 stars
LupitaTucson   1 contribution
tucson
Jul 27, 2009 | Trip type: Friends getaway

I really like staying at this hotel. I have stayed before when I have traveled for conferences. Customer service is great rooms are clean and cozy and overall the place is relaxing. I really enjoyed the voucher we had for breakfast that were included in our daily rate. more

Management response from
Melissa Bruckler, Manager

Thank you so much for your review - we are pleased that you continue to enjoy the services and amenities that we work so hard to provide. We'll see you on your next visit to Flagstaff!

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Radisson Woodlands Hotel Flagstaff Also Known As

  • Radisson Flagstaff
  • Flagstaff Radisson
Address: 1175 West Route 66, Flagstaff, AZ 86001