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DoubleTree by Hilton Hotel Flagstaff

3.5 of 5 1175 West Route 66, Flagstaff, AZ 86001 (Formerly Woodlands Hotel)
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DoubleTree by Hilton Hotel Flagstaff
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DoubleTree by Hilton Hotel Flagstaff
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814 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Danville, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

We have been staying here for the past 4 years. Our son attended NAU and we would visit him twice a year and we always stayed here. The staff is very friendly and accommodating and make you feel very welcomed. They make the best chocolate chip cookie!

Review collected in partnership with DoubleTree by Hilton

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granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review

Thank you for making the DoubleTree by Hilton Flagstaff your hotel of choice when visiting NAU! We're so pleased you enjoyed the cookies, too! More 

Sparks, Nevada
1 review
5 of 5 stars Reviewed 4 days ago NEW

Our extended family stayed at the Double Tree in Flagstaff for the NAU Fall commencement ceremony. My son obtained his Masters degree and family from Flagstaff as well as other cities. The Double Tree is an excellent hotel. The front desk staff were efficient and pleasant. Housekeeping prompt and excellent. We ate at the Japanese restaurant on property and were... More 

Review collected in partnership with DoubleTree by Hilton

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granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review

Congratulations on your son's recent graduation from NAU and thank you for allowing DoubleTree by Hilton Flagstaff to be a small part of the celebration. More 

PHOENIX, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

Family arrived to hotel early evening. At check in they were concerned with providing a warm cookie. Normally this would be a nice touch. However when entering our room with two queen sized beds, only one pillow could be found. After two calls and waiting for two hours, housekeeping arrived with qty two pillows. Now we have three, what about... More 

Review collected in partnership with DoubleTree by Hilton

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granite_hotelmgr, General Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review

submitted on behalf of Michael Rock, General Manager Thank you for taking the time to inform us of your recent experience. Please accept our sincere apologies associated with the pillows and the delivery time for new pillows. I have followed up with our housekeeping department as well as our inspectors in regards to this incident. Our standard is to provide... More 

Lawrence, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

DoubleTree by Hilton in Flagstaff is the hotel of choice for our team. The staff at the DoubleTree is professional and friendly. They all go above and beyond in service to their guests - everyone from the shuttle driver, to front desk, to restaurant and housekeeping. Thank you!

Review collected in partnership with DoubleTree by Hilton

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granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review

Thank you for making the DoubleTree Flagstaff your hotel of choice!! More 

TUCSON, United States
1 review
4 of 5 stars Reviewed 1 week ago

We got in right at check in time, the man at the counter was fantastic! Super friendly, seemed to really enjoy his job! The lobby was beautifully decorated for the Christmas Holiday. The A/C unit was VERY loud when it turned on though, which was kind of a pain when trying to sleep. The beds were very comfortable. The view... More 

Review collected in partnership with DoubleTree by Hilton

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granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review

We appreciate the feedback and will share your kudos with our Guest Service team (the first impression is so important!). We've taken note of your A/C concern and will share with our maintenance team. Regarding rooms with a view... yes, some rooms look over the rooftop.. some face the back forest area, others the pool area and others the front... More 

Payson, Arizona, United States
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 1 week ago

We brought our entire family to Flagstaff to enjoy the Christmas Experience. We stayed at your hotel and had 2 rooms, of which neither had any hot water!! We called twice and made complaints to no avail, needless to say, we were unable to shower before leaving in the AM. We spent over $700.00 between your dinner restaurant, breakfast and... More 

Review collected in partnership with DoubleTree by Hilton

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granite_hotelmgr, General Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review

submitted on behalf of General Manager, Michael Rock Please accept our sincere apologies about your recent visit to the DoubleTree in Flagstaff. Unfortunately, we had an issue with our boiler system and it took our maintenance team about an hour to get the issue resolved however, this occurred around 8am and it took our system a couple hours to recover... More 

Pueblo, United States
1 review
5 of 5 stars Reviewed 1 week ago

All staff were personable, helpful, & excellent - from front desk to happy hour to room cleaning. Demi at breakfast & Scott the show chef at dinner were awesome. Easy access to everything. Unqualified recommendation.

Review collected in partnership with DoubleTree by Hilton

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granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review

Thank you so much for your 5 star review and recommendation! More 

Phoenix, Arizona
Contributor
13 reviews 13 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here after our visit to Polar Express and were very happy with the room and the restaurant on property. Nice place for couple or the whole family. We hadn't planned to eat there but when we saw the restaurant we decided to give it a try and made a reservation. It was great to be able to have... More 

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granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review

Thank you for including DoubleTree in your Polar Express experience! We're so pleased you enjoyed your stay and decided to dine in at the Sakura. We look forward to seeing you again soon! More 

Bridgwater, England, United Kingdom
Contributor
13 reviews 13 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice hotel in flagstaff. Great experience and hospitality from the employees in the hotel. Within close walking distance of shops and restaurants such as the Galaxy Diner (Well worth a visit). Also, has a very good pool, gym, sauna ect. Good for families, couples and tour groups.

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granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review

Thank you for the 5-star review and feedback! More 

Dallas, Texas
Top Contributor
66 reviews 66 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

Situated off the beaten path in a safe part of Flagstaff is the Doubletree. The hotel was elegantly decorated for Christmas inside and out. Our room was clean and comfortable. The workout room was perfect for travelers with a nice steam room and whirlpool. Our only drawback was not having a complimentary breakfast. They do have restaurants on site and... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review

We appreciate your feedback and are pleased you enjoyed your stay. As a full-service hotel, we do not offer complimentary breakfast, but do offer services limited service hotels cannot: including room service, shuttle, 2 restaurants, lobby lounge/bar, indoor whirlpool and so much more! We hope to see you on a future visit to Flagstaff. More 

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Additional Information about DoubleTree by Hilton Hotel Flagstaff

Address: 1175 West Route 66, Flagstaff, AZ 86001 (Formerly Woodlands Hotel)
Phone Number:
Location: United States > Arizona > Flagstaff
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Flagstaff 3.5*
Number of rooms: 183
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Also Known As:
Radisson Flagstaff
Flagstaff Radisson
Hotel Style:
#4 Business Hotel in Flagstaff
#10 Family Hotel in Flagstaff
#11 Romantic Hotel in Flagstaff

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