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DoubleTree by Hilton Hotel Flagstaff

Certificate of Excellence
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1175 West Route 66, Flagstaff, AZ 86001 (Formerly Woodlands Hotel)
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1 room 1 guest
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DoubleTree by Hilton Hotel Flagstaff
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1,008 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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5 of 5 stars Reviewed yesterday NEW

Always a pleasure to stay with any Hilton hotel. Service and quality always good. Location was a plus on this trip. Appreciate their assistance with all questions we presented. Thanks for a great quality location and quality of property.

Review collected in partnership with DoubleTree by Hilton

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Yorkshire, England
Level Contributor
36 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed yesterday NEW

Okay hotel, although I did find brown stains on the bed sheets (indelible, so probably not harmful, but still unsettling) and black hairs in the bath tub on two successive mornings. I suspect the hair came from the cleaner rather than a previous guest; maybe she should wear a hair net? Just an idea. Be careful at breakfast though. The... More 

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Leuven, Belgium
Level Contributor
78 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Nice hotel close to the Grand Canyon and other national parks, well equipped rooms, friendly staff, and a very nice breakfast. There are plenty of restaurants in the neighbourhood, or you can the inhouse restaurants. Large parking and close to route 66.

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granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review

Thank you for the feedback and for including the DoubleTree in your Grand Canyon vacation! More 

southern california
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

You won't be getting your socks blown off by the DoubleTree in Flagstaff, but it is reliable accommodation for a visit to Flagstaff. The rooms are of average size but ours was in desperate need of updating. The lighting in the bathroom was dim, the sink had hairline cracks in it and the air conditioning made quite a noise when... More 

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granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review

We appreciate your valuable feedback. Though we are pleased to be thought of as 'reliable'... our goal is to EXCEED our guests expectations... not simply to meet them. We will work harder, so that on your next visit we WILL 'knock your socks off!' Note: We are currently finalizing our bathroom design for our new bathrooms. We expect to have... More 

Ventura, California
Level Contributor
6 reviews
6 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

I highly recommend this Double Tree to anyone who comes to Flagstaff. The staff and management is excellent. The hotel is located off the beat and patch but just close enough! The two restaurants on site offer good food and service with a full bar! So there is no need to drive. I will definitely be returning to stay!!!

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granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review

Thank you for your recommendation! So glad you found our location off of Route 66 convenient! More 

London, United Kingdom
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed here for one night - two adults and two kids. Check in was pleasant and didn't take that long. We had travelled from Monument valley and all were tired so decided to get some room service. Food took about 20 mins which was ok. Looked well presented and signed for it... then went to eat it and two of... More 

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granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review

Please accept our apologies that your room service experience was not acceptable. We are reviewing your comments with our Food & Beverage Manager and room service team to make he appropriate adjustments so that your experience will not be repeated. We apprecate the feedback. More 

Tucson, Arizona
Level Contributor
79 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Not what you expect from a Hilton brand hotel but is becoming the norm as the hotels in the Hilton Chain are getting old and worn and falling into disrepair. This hotel appeared to have had some recent upgrades to carpets, etc. but it's just an old tired hotel that needs a complete facelift. Check in was slow and no... More 

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granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review

Having just completed a major multi-million dollar renovation - including all guestrooms and public areas (recently, even our roof!) - we must admit to being taken aback by your impression of the hotel being 'tired." Though, admittedly, the hotel is older, we've typically received wonderful comments on the new look and feel of the hotel. One of the last items... More 

Pennsylvania
Level Contributor
51 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We were traveling from the West Coast and used this hotel as a stop-over. It was easy to find and to self-park. Check-in was fine, the young lady at the front desk was polite and checked us in with no issues. The room was clean and breakfast was standard Hilton expanded continental with a few hot choices. The was a... More 

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granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review

Thank you for your feedback. Our goal is always to 'WOW' our guests with service and amenities... we hope to have the opportunity to improve your first impression of our hotel. More 

boston, ma
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

We arrived at the DoubleTree after a long morning of driving and tubing in the Verde River, looking forward to relaxing at the pool. However, due to construction, the pool was closed. Upon checking-in, we were not given the cookies that are supposed to be standard or the complimentary bottles of water/snacks that we are given at other Hilton brand... More 

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granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review

Please accept our apologies that your initial impression of our hotel did not meet your expectations. All guests, no matter their level in Hhonors should always be greeted with the warm chocolate chip cookie that our brand is known for. No excuses -- we will address our staff and ensure they understand the importance of this small gesture of welcome.... More 

Zele, Belgium
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Very much enjoyed my one night stay in this hotel. It has an excellent location on the Route 66 and is less than 5 minutes away from the busier parts of downtown. The hotel is modern (recently modernized after take over from Radisson), very clean and has a friendly staff. The breakfast is excellent, the restaurant is nice (sushi and... More 

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granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review

Thank you for the recommendation! We are so pleased you enjoyed your stay with us! More 

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