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DoubleTree by Hilton Hotel Flagstaff

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1175 West Route 66, Flagstaff, AZ 86001 (Formerly Woodlands Hotel)
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DoubleTree by Hilton Hotel Flagstaff
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DoubleTree by Hilton Hotel Flagstaff
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890 reviews from our community

Traveler rating
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    157
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Phoenix, Arizona
Senior Contributor
48 reviews 48 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We generally stay at Hampton Inns or Fairfield Inns or similar. They provide everything we are looking for; clean, comfortable rooms and a hot breakfast to get us on our way. With that said, this was our first stay at a Doubletree. Although families were everywhere, I sensed that the hotel was designed for more of a business traveler. This... More 

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Oxford, United Kingdom
Top Contributor
130 reviews 130 reviews
96 hotel reviews
167 helpful votes 167 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Nothing really out of the ordinary here- the usual US roadside chain hotel that you would expect, not more but not less either! Friendly but rather not too bright front desk staff, a decently sized but extremely dimly lit room with the usual awful flowery dark wall patterns and carpets and, my favourite, a yuckie plastic shower curtain in the... More 

Was this review helpful? Yes 1
Las Cruces, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

I was very disappointed in this Hilton in Flagstaff, AZ. the check in desk were teenagers or college students. I was very disappointed for a Hilton. Also, it took 3 tries to get the right room. The first time the room door was wide open and lights were on and it was a handicapped room. 2nd room smelled awful and... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed 5 days ago NEW

Rooms good except that they are dark, Staff did not explain that a buffet breakfast was included in room cost. Staff unable to help with reservation issue at another Double tree Inn, Had to figure it out myself by using Doubletree web site. Hotel was quite and clean. Staff had no knowledge of local transit system even though there is... More 

Review collected in partnership with DoubleTree by Hilton

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Los Angeles, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

Due to weather conditions I had to stop and stay in flagstaff for a few hours, and was very impressed by this hotel. I would recommend this hotel to all friends and family who might be staying in this part of the country. I will most certainly be back for another visit next time I am passing through.

Review collected in partnership with DoubleTree by Hilton

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granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review

Thank you for your recommendation and we'll look forward to seeing you on another longer visit in Flagstaff! More 

Vancouver, Washington
Top Contributor
160 reviews 160 reviews
122 hotel reviews
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Plenty of outstanding employees here, save one: the Front Desk chap who took my in person request at 7 a.m. to please have housekeeping service our room so it was again ready for us when we returned from a visit to Grand Canyon. We did so about noon – and the room was untouched (while many others up and down... More 

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granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review

We do thank you for the kudos and will pass them along to Zack, Anthony and Emma. We are in the process of training some new front desk employees. Be assured your comments will be helpful in this training to ensure guest requests are handled quickly and efficiently and completely. We do appreciate your feedback! More 

Hoboken, New Jersey
Top Contributor
80 reviews 80 reviews
13 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here as a center point for a trip to summit Mt. Humphrey, visit Sedona, and see the Grand Canyon. It was the perfect spot. About 30 min from Humphrey, 1 hr from Sedona, and 1.5 hrs from the Grand Canyon. The rooms are large, clean, and comfortable. There are many amenities such as the outdoor pool, indoor and... More 

Was this review helpful? Yes 1
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review

Thank you for making the DoubleTree Flagstaff your hub while visiting Mt. Humphreys, Sedona and the Grand Canyon! We couldn't be happier that you enjoyed your stay and will look forward to your next visit. More 

Loughborough
Top Contributor
74 reviews 74 reviews
19 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I stay here for one night as part of a tour of the West. It was a Sunday night so as the town was very quiet we stayed in the hotel. Love the warm cookie on arrival. It works for us anyway! Great sized room, lovely beds. We were in room 163 (building at the back) and... More 

Was this review helpful? Yes 1
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review

Thank you for your detailed review and recommendation! We appreciate the feedback! More 

worthing
Top Contributor
157 reviews 157 reviews
55 hotel reviews
261 helpful votes 261 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed in the disabled room150 which is miles away from the lobby and restaurant in the block at the back and as is the case in many of these hotels the shower chair is fixed on the opposite wall to the controls so we needed to get another chair to use. The door latch is too high for a... More 

Was this review helpful? Yes 2
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review

Thank you for your valuable feedback regarding our wheelchair accessible rooms. We've noted your concerns regarding the shower chair as well as the lock height -- very good feedback we'll be sharing with our management team to look into options to resolve. We truly learn from our guests, what and how to make the experience better than expected. More 

Phillips Ranch, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The hotel was great looking and the staff was very attentive and courteous. Unfortunately it was the first time I did not have the room serviced while we were away at the Grand Canyon. We arrived back to the room late, no beds done, no fresh towels, glasses or refill on the coffee supply. But it was otherwise a clean... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review

Thank you for your feedback and be assured our comments will be addressed with our General Manager and Housekeeping Manager promptly. More 

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