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Howard Johnson Inn Flagstaff

2.0 of 5
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3300 East Route 66, Flagstaff, AZ 86004
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Howard Johnson Inn Flagstaff
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Ranked #39 of 63 Hotels in Flagstaff
A recent review
4 of 5 stars reviewed 1 week ago
carrieb744 Twentynine Palms, California
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189 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Dallas, Texas
Level Contributor
94 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Let me start by saying I have written over 90 reviews in the last 2 years. Most, probably 98% of my reviews are good and I'm not the kind of reviewer that trashes a place because because I didn't like the free breakfast or something stupid like that. This is a very, very old Howard Johnsons. The rooms are not... More 

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Dipesh P, Guest Relations Manager at Howard Johnson Inn Flagstaff, responded to this review

We would like to express our sincerest apologies for the experience that you had during check-in. We will definitely investigate this issue and make sure that this will be worked on and prevented from happening again. We do not tolerate such demeanor and rest assured that necessary actions will be taken to correct such practice. We do hope that you’ll... More 

Twentynine Palms, California
4 of 5 stars Reviewed 1 week ago NEW

The hotel was nice but it stated that they had a pool and when we arrived the pool was closed for maintenance which sure disappointed a 5 year old little girl. The lady at the front desk kindly did recommend an aquaplex which was very close and we were able to take her swimming there so it all worked out.

Review collected in partnership with Howard Johnson

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Dipesh P, Guest Relations Manager at Howard Johnson Inn Flagstaff, responded to this review

you arrived. We sometimes need to close it to make sure that it is safe for all of our guests to use. We would want to make it up to you especially to your daughter and we do hope that you’ll give us another chance to do that. We are so glad to know that in the end it all... More 

Las Vegas, Nevada, United States
Level Contributor
2 reviews
3 of 5 stars Reviewed 1 week ago

The room was clean the bed was comfortable enough. The TV was blurry and couldn't get a decent picture. The worst part was the pool was closed. We specifically chose this location because it had a pool for the kids to burn off any excess energy and it was locked up tight. The breakfast was mediocre cheap muffins and danish,... More 

Review collected in partnership with Howard Johnson

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Dipesh P, Guest Relations Manager at Howard Johnson Inn Flagstaff, responded to this review

We are so sorry about the pool situation when you arrived. We sometimes need to close it to make sure that it is safe for all of our guests to use. We will definitely look into the issues you raised about breakfast and we will make sure to improve on it immediately. We will surely wait for your return and... More 

Tempe, Arizona
1 review
1 of 5 stars Reviewed 1 week ago

Where do I start? 1) The parking lot was a mix of gravel and broken pavement on the backside where our room was located. 2) The TV only worked part of the time and management said all rooms were this way and that it was the server and not their problem. Poor excuse in my opinion. 3) The bed cover... More 

Review collected in partnership with Howard Johnson

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Dipesh P, Guest Relations Manager at Howard Johnson Inn Flagstaff, responded to this review

We are so sorry about the issues you experienced during your recent stay with us. We will definitely look into these issues and we will discuss these with our housekeeping and maintenance staff and we will work on fixing these right away. We hope that you can still give us another chance to make it up to you and we... More 

Zurich, Switzerland
Level Contributor
120 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It's all there: comfy beds, a safe, hair dryer, coffee maker, iron and ironing board, a fridge and even a microwave. You can also do your laundry in the laundrette. DIY breakfast with a waffle maker, which my girls in particular found cool. Lacking was the luxurious feel, but what can you expect for a room with two double beds... More 

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Dipesh P, Guest Relations Manager at Howard Johnson Inn Flagstaff, responded to this review

Thank you so much for appreciating our efforts of providing you with clean and comfortable accommodations. We recognize that there are things we can update and we would like to assure you that we are working on implementing them in the soonest possible time. We are so glad that your family liked our breakfast and we do hope to see... More 

Peoria, Arizona
2 of 5 stars Reviewed 2 weeks ago via mobile

The staff at check in was great. He even asked if I wanted to pick my location for my room. The maintenance guy was very friendly. The rooms were clean and the bathroom looked like it was just remodeled. The shower is huge however the water in the shower was cold but the sink water was scalding hot. The beds... More 

Was this review helpful? Yes
Dipesh P, Guest Relations Manager at Howard Johnson Inn Flagstaff, responded to this review

Our staff would like to thank you for recognizing our efforts of providing you with great service. We will definitely look into the issues you raised and we will work on correcting them immediately. We do hope that you’ll consider staying with us again in the future and thank you so much for your business. More 

Level Contributor
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Newly renovated clean, fresh rooms and amenities more than met my needs when I drove into Flagstaf late last night returning from the Grand Canyon. Melissa was extremely nice and helpful. Perfect place, with reasonable rates. Keep it up.

Was this review helpful? Yes
Dipesh P, Guest Relations Manager at Howard Johnson Inn Flagstaff, responded to this review

Thank you so much for appreciating our efforts of providing you with clean and comfortable accommodations. We are so glad to be of service to you and we hope to see you again soon. Thank you so much for your business and have a blessed day. More 

Kalamazoo, Michigan
Level Contributor
58 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This was one of the top three worst stays I have ever had in my 13 years of travel in the U.S. and the other 12 countries I have been in!!!! Lets start with the positive side first. The room was clean, spacious, boasted a mini fridge and microwave, but that is where it ends for the good side of... More 

Was this review helpful? Yes
Dipesh P, Guest Relations Manager at Howard Johnson Inn Flagstaff, responded to this review

We are so sorry about the issues you encountered during your stay with us. We value your comments and rest assured that we will look into these issues you mentioned and we will work on improving them immediately. We would like to apologize for any inconvenience some facilities being maintained during your stay may have caused you and we would... More 

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