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Howard Johnson Inn Flagstaff

2.0 of 5
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3300 East Route 66, Flagstaff, AZ 86004
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Howard Johnson Inn Flagstaff
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204 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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San Francisco, California
Level Contributor
315 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
3 of 5 stars Reviewed today NEW

We stayed one night at this hotel on the way to Monument Valley. It is a decent hotel. The rooms were large enough for two with luggage; clean and the bed was comfortable. it was on the second floor and the front desk offered to carry our bags to the room. The front desk staff was friendly and accommodating. This... More 

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Dewey, Arizona
2 reviews
3 of 5 stars Reviewed 6 days ago NEW

Sign out front said newly refurbished rooms, but they just seemed average in my opinion. Maybe it's an old sign?

Review collected in partnership with Howard Johnson

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Remon H, Guest Relations Manager at Howard Johnson Inn Flagstaff, responded to this review

We are very sorry to know that we weren’t able to satisfy your expectations of our hotel. We continue to strive to implement more improvements to our hotel and we do hope that you’ll consider staying with us again to see our progress. We do hope that you had a pleasant time with us and please do visit us again... More 

Tucson, Arizona
Level Contributor
3 reviews
1 of 5 stars Reviewed 1 week ago

The street signage reads “renovated rooms”. We were not booked in a “renovated room” but a tiny room which was not worth the $168.87 paid 8/2015. Neglected maintenance: bathroom door warped & would not close; tub faucet fell off; interior paint peeling away in multiple places; exterior walkways had multiple sections in which underlayment was visible, needing paint. Safety issues:... More 

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Remon H, Guest Relations Manager at Howard Johnson Inn Flagstaff, responded to this review

We are very sorry for the way your room was presented to you. We continue to renovate the rest of our hotel and we would like to apologize for any inconvenience these activities may have caused you. We do hope that you’ll give us another chance in the future to make it up to you and we will show you... More 

Travelers are raving about these Flagstaff hotels

Treviso, Italy
1 review
1 of 5 stars Reviewed 2 weeks ago

We arrived in this hotel after very long trip by car. So exausted we just wanted to go to bed. But cleaness and hygene of room was redicolous. Not to mention all other things that at this point are meaningless. We found dirty and stained linens and towels. We also found one used towel that was still wet. We have... More 

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
Remon H, Guest Relations Manager at Howard Johnson Inn Flagstaff, responded to this review

We are very sorry about the way your room was presented to you during your stay with us. This is certainly not how we do business and we would like to assure you that such neglect will not be tolerated. We will discuss these issues with our housekeeping staff and we will see to it that this will be corrected... More 

North Houston, Texas
1 review
1 of 5 stars Reviewed 3 weeks ago

This place needs to be shut down. It said on the road sign "newly renovated rooms" but it certainly wasn't the room we had. The room was bare with no decor at all. Breakfast was a joke and we ended up eating at a restaurant down the road. I would never stay here ever again and don't recommend you do... More 

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
Dipesh P, Guest Relations Manager at Howard Johnson Inn Flagstaff, responded to this review

I am terribly sorry to hear of your disappointment with our hotel. We appreciate that you have taken the time to let us know how you perceived our accommodations. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. More 

Santa Fe, New Mexico
1 review
2 of 5 stars Reviewed 3 weeks ago

My non-smoking room REEKED of old cigarette smoke combined with the smell of mildew/mold. Almost overpowering. Air conditioner was on its last legs, door lock didn't work, shower flooded the bathroom floor. I faced a back parking lot that was sad-looking and had trash strewn everywhere. In a tourist town I understand that rooms are at a premium during the... More 

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
Dipesh P, Guest Relations Manager at Howard Johnson Inn Flagstaff, responded to this review

We are very sorry about the experience you had during your stay with us. We will definitely discuss these with our housekeeping and maintenance staff and rest assured that this will be worked on immediately. We do hope that you’ll give us another chance in the future to make it up to you and we will show you that we... More 

Kansas City, Missouri
1 review
1 of 5 stars Reviewed 3 weeks ago

This was sad. Nice staff, newly remodeled rooms with nice decor. Nice accommodations for the price until I laid my head on the pillow and two bed bugs came streaming towards my head! I got up, they were climbing up the walls as well. Saved two of them for the front desk clerk, but all she could do was tell... More 

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
Dipesh P, Guest Relations Manager at Howard Johnson Inn Flagstaff, responded to this review

We are very sorry about this issue you encountered during your stay with us. We will definitely look into this issue you mentioned about bugs and rest assured that we will have our contractors work on it immediately. We do hope that you’ll give us another chance in the future to make it up to you and we promise to... More 

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