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All 65 Flagstaff hotels

Holiday Inn Express Flagstaff

3.0 of 5 Hotel   |   2320 E Lucky Lane, Flagstaff, AZ 86004
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65%
Ranked #20 of 65 hotels in Flagstaff
A recent review
3 of 5 stars reviewed 3 days ago
dts0422 Rapid City, South Dakota
  • Reviews (315)
  • Photos (43)
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315 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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English first
Albuquerque, New Mexico
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed yesterday NEW

This hotel is currently undergoing renovations, and we were assured from the moment we made our reservations that this would not impact our stay. Apparently Holiday Inn Express' view of 'no impact' is very different than mine. We visited for a softball tournament, and had we not been required to stay at this particular hotel in agreement with the tournament,... More

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Rapid City, South Dakota
1 review
3 of 5 stars Reviewed 3 days ago NEW via mobile

Old hotel that is getting a poor remodeling job. Staying in a remodeled room with mold on bathroom ceiling and window screen s are torn. No microwave in room. One washer and dryer for the hotel. Staff is nice. I would recommend that you find a better place to stay that is cheaper.

Was this review helpful? Yes
Contributor
13 reviews 13 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The night before our start of a rafting trip through the Grand Canyon, we stayed at the Flagstaff Holiday Inn Express. We appreciated the comfortable bed, the frig, the clean accommodations, the excellent breakfast buffet, and the citrus water and cookies upon arrival. We were well-cared for. We were temporarily confounded by the new heating/cooling element, but a visit from... More

Was this review helpful? Yes 1
Kai-Leigh B, Sales Coordinator at Holiday Inn Express Flagstaff, responded to this review

Dear Gail B W, Thank you for your review. We are pleased to hear you were enjoyed your stay prior to you rafting trip through the Grand Canyon. We are excited you were comfortable since the time arrived; being able to take advantage of the citrus water and chocolate chip cookies while checking in, as well as the comfort of... More

Ewa Beach, Hawaii
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We are traveling from Upstate NY to Southern California and have stayed at various hotels across the country. This one was the absolute BEST on all fronts. Excellent service. Rooms were immaculately clean, beds/pillows the most comfortable. We had an issue with the fridge that was immediately taken care of. Breakfast was an amazing assortment of yogurts, cereals, milks, juices,... More

Was this review helpful? Yes 1
Kai-Leigh B, Sales Coordinator at Holiday Inn Express Flagstaff, responded to this review

Dear Denise M, Thank you for taking the time to write a review. We are pleased to hear that you enjoyed your stay and were able to take advantage of our complimentary breakfast. We are thrilled to hear you children enjoyed out indoor/ outdoor heated pool. We hope your travels from Upstate New York to California are very exciting and... More

Orangevale, California, United States
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 3, 2014

We were upgraded to this room while on our way from California to Florida. We booked through hotels.com and since our original hotel was fully booked by their mistake, they offered to upgrade us here without an additional charge. When we travel cross country, we like to go cheap on hotels so we can spare money for the amazing food... More

Was this review helpful? Yes 2
Kai-Leigh B, Sales Coordinator at Holiday Inn Express Flagstaff, responded to this review

Dear Katelynn S, Thank you for your review. We are thrilled to see that you enjoyed your stay with us while traveling across country! We are glad that you were able to sleep well and take advantage of our complimentary breakfast! Thank you again for your review and we hope to see you again on your return trip from Florida.... More

Los Ranchos de Albuquerque, New Mexico
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 29, 2014

This is an update that I have stayed at this property again and service and friendliness of the staff remains very good. When I stay here it is always a busy time with soccer and baseball tournament guests and the staff works very hard to get the rooms cleaned, to maintain the lounge area and keep the breakfast food fully... More

Was this review helpful? Yes 2
Kai-Leigh B, Sales Coordinator at Holiday Inn Express Flagstaff, responded to this review

Dear Lori K, Thank you for your review. We are thrilled to see that you enjoyed your stay! We pride ourselves on providing top notch customer service so we are delighted to hear that you always enjoy your visit while in Flagstaff. We are pleased to make your time spent here memorable! Again, we appreciate all of your kind words... More

Mahone Bay, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 21, 2014

Our family held a reunion at this Holiday Inn Express in Flagstaff during the first week of May. We were there for 5 nights total, with 15 people in 8 rooms. The staff was very helpful early on with the planning. All of our rooms were all on the same floor which was very convenient. The manager, Archie, upgraded one... More

Was this review helpful? Yes 1
Daniel T, Manager at Holiday Inn Express Flagstaff, responded to this review

Dear wizwoman, Thank you for your review. We are thrilled to see that you and your family enjoyed your stay with us! We are glad that you were able to take advantage of our indoor/outdoor pool, hot tub and complimentary breakfast! Thank you again for your review and we hope to see you and your family in Flagstaff again next... More

Niagara-on-the-Lake, Canada
Top Contributor
81 reviews 81 reviews
30 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed May 19, 2014

We'd just stayed at the HIE in Amarillo and this paled by comparison. Just tired and somewhat dilapidated. Decent breakfast. Heating didn't seem to work at all well. Location decent for Rte 66. filler filler

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Daniel T, Manager at Holiday Inn Express Flagstaff, responded to this review

Dear mhharvey, Thank you for your review. While we appreciate for your feedback, we are disappointed to read that you were not completely satisfied with your stay. I would love to speak with you and gather more information about your stay so that we can resolve this issue and (specifically the issue with the heater in your room) so that... More

CT
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 16, 2014

You can really tell how well a business is manged by the way the employees act when the boss is not around, as it really does flow from the top. My family of 14 was there for 5 days earlier this month, and the manager Archie and his staff went out of their way to accommodate our very diverse group,... More

Was this review helpful? Yes 1
Daniel T, Manager at Holiday Inn Express Flagstaff, responded to this review

Dear lindarCt, Thank you for your review. We are thrilled to see that you enjoyed your stay! We pride ourselves on providing top notch customer service so we are thrilled to see that everyone on our staff (including our General Manager, Archie) went above and beyond to make your stay so memorable! Again, we appreciate all of your kind words... More

Sacramento CA
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed May 10, 2014

Stayed three nights while visiting the Grand Canyon, etc. The hotel is undergoing a renovation, which is needed. The corridors need paint, but the rooms are comfortable, the WiFi worked well. The hotel is close to restaurants and the freeways. The breakfast was typical HIE fare. You can find a better deal on rates, however. The price per night is... More

Was this review helpful? Yes
Daniel T, Manager at Holiday Inn Express Flagstaff, responded to this review

Dear jonthethird, Thank you for your review. We are pleased to see that you enjoyed your stay and were able to take advantage of our convenient location, complimentary breakfast and surrounding restaurants. Again, we appreciate your review and we hope to see you again next time you are in the area! Sincerely, Daniel Timmerman Sales Coordinator 928-714-1000 Ext. 144 scflgll@swhm.com More

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Additional Information about Holiday Inn Express Flagstaff

Address: 2320 E Lucky Lane, Flagstaff, AZ 86004
Phone Number:
Location: United States > Arizona > Flagstaff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Flagstaff 3*
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Also Known As:
Holiday Inn Express Hotel Flagstaff
Holiday Inn Flagstaff

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
When traveling to Northern Arizona for business or leisure, Stay Smart at the Flagstaff Holiday Inn Express Hotel. We are centrally located to many Flagstaff attractions including Historic Rt. 66, Northern Arizona University, Lowell Observatory, Museum of N. AZ and the Riordan Mansion. Breath taking monuments like Grand Canyon, Sedona, the Red Rocks, Meteor Crater, Sunset Crater, Painted Desert and the Petrified Forest are nearby and a must see for all traveling through.The Flagstaff Holiday Inn Express Hotel is also the right place for relaxation and great hospitality! Our guests can enjoy views of the San Francisco Peaks from many of our wonderful guest rooms. All our comfortable rooms include a host of amenities including complimentary high-speed Internet access. Come sit and relax by our cozy fireplace in the evenings or have fun in our arcade room. Stop by our Express Start Breakfast Bar every morning for a deluxe hot continental breakfast served complimentary to all our guests. The hotel also has an outdoor/ indoor heated pool, a spa and a fitness center. The Flagstaff Holiday Inn Express offers meeting & banquet facilities, and also provides complimentary shuttle services to both the Flagstaff Airport & Amtrak Station. The staff at the Flagstaff Holiday Inn Express Hotel are always eager to provide you with friendly, courteous and professional service. We look forward to seeing you here! ... more   less 
Number of rooms
50

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