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Holiday Inn Express Flagstaff

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2320 E Lucky Lane, Flagstaff, AZ 86004
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Holiday Inn Express Flagstaff
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485 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 4 days ago NEW

We arrived late in the day with no reservation after a day at the Grand Canyon. We were greeted by the staff and quickly checked into a nice king size room. The room was clean & the bed comfy. The morning staff proved to be equally as friendly and efficient. Debbie offered great assistance in helping us make plans for... More 

Helpful?
Thank Pam S
Jordan M, Assistant General Manager at Holiday Inn Express Flagstaff, responded to this review

Dear Pam, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Best, Jordan Mauck Assistant General Manager More 

Indianapolis, Indiana
1 review
5 of 5 stars Reviewed 3 weeks ago

My travels brought me to Flagstaff to conduct informational seminars for nurses. As I arrived late in the evening the front desk staff was very helpful . Meeting room was prepared prior to my scheduled meeting . Debbie and her staff were very helpful and professional. Looking forward to returning . Highly recommended

Helpful?
Thank Claude P
Jordan M, Front Office Manager at Holiday Inn Express Flagstaff, responded to this review

Thank you Claude, We appreciate you taking the time to submit a review on your meeting room experience. My team and I take great pride in the level of service we hold ourselves to. I am happy to hear everything went well and hope you will contact us again for any meeting room needs. Best, Austin Russell Front Office Manager More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Our stay was exceptional, free breakfast was great, staff was very helpful and nice, amenities were awesome. Was close to everything we needed in Flagstaff to make a great trip. Only complaint, was beds were not very comfortable. Other than that it was perfect.

Helpful?
Thank Anthony V
Jordan M, Front Office Manager at Holiday Inn Express Flagstaff, responded to this review

Dear Anthony, We appreciate you taking the time to submit a review on your stay. I am happy to hear that the majority of your stay was a huge success. I apologize if the mattresses weren't as comfy as home. It is difficult to replicate that feeling for everyone but we do our best to include feedback in order to... More 

Seattle, Washington
Level Contributor
36 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I stayed here during a business trip, and i was very happy with the hotel's accommodations. Breakfast at the Holiday Inn Express is always decent, but this location was the best so far. The hot water comes through fast, although i got scalded everytime a nearby room flushed the toilet. The staff regularly maintains the pool, and i saw a... More 

Helpful?
Thank Good_food_everywhere
Jordan M, Assistant General Manager at Holiday Inn Express Flagstaff, responded to this review

Hello Good_food_everywhere, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Best, Jordan Mauck Assistant General Manager More 

Athens, Georgia
Level Contributor
8 reviews
6 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

This was my fifth straight HIE on a five day journey from GA to AZ and is one of the reasons I continue to choose HIE. The staff was friendly and helpful. In fact the sales manager strolled through the breakfast area asking if anything needed attention or if she could help anyone find interesting things to do. Very convenient... More 

Helpful?
Thank Robert E
Jordan M, Assistant General Manager at Holiday Inn Express Flagstaff, responded to this review

Hello Robert, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Best, Jordan Mauck Assistant General Manager More 

Fort Mill, South Carolina
2 reviews
4 of 5 stars Reviewed January 8, 2016

We stopped here for the night and woke up to fresh snow. While enjoying the hot breakfast the sales manager, Debbie, was greeting all the guests and offering driving information since many of us were unfamiliar with the area. She gave us bottled water for our journey and offered to have staff remove the snow from our car. Instead we... More 

Helpful?
Thank KKandVinny
Jordan M, Front Office Manager at Holiday Inn Express Flagstaff, responded to this review

Dear Recent Guest, Thank you so much for the wonderful review. I am happy to hear that you had such a pleasant stay with us. It is something our team really takes pride in. We hope you will share your experience with friends and family and we look forward to any future travels from you. Until next time, Austin Russell... More 

Chicago
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 5, 2016 via mobile

There is not one thing we did not like. The service from everyone was exceptional. The king room was clean and large as was the bathroom. Morning breakfast was hot and plentiful and as we were eating they came around and asked if we needed directions to our destination. When we checked out they gave us 2 bottles of water... More 

Helpful?
1 Thank Donald S
Jordan M, Assistant General Manager at Holiday Inn Express Flagstaff, responded to this review

Hello Donald S, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Best, Jordan Mauck Assistant General Manager More 

1 review
5 of 5 stars Reviewed January 3, 2016

food places and gas stations and walmart close.the place is clean and cozy.not far from the snow.every hotel staff were very helpfull.free breakfest for most of the moring.great check out time and easy parking.

Helpful?
Thank CHARLOTTE w
Jordan M, Assistant General Manager at Holiday Inn Express Flagstaff, responded to this review

Hello Charlotte, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Best, Jordan Mauck Assistant General Manager More 

Aurora, Canada
Level Contributor
106 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed December 31, 2015 via mobile

The good: the hotel is clean and the staff is very friendly. The bad: the window needs upgrading as the road is noisy. The heat is a bit temperamental: you are either cold or too hot. The worse is the wifi: pretty much non-existent, unless you use it at 6:00am!

Helpful?
Thank Anne D
Jordan M, Assistant General Manager at Holiday Inn Express Flagstaff, responded to this review

Hello Anne D, Thank you for your honest feedback regarding your recent Flagstaff visit. I will be sure to share your comments with the appropriate departments to see that the issues at hand are resolved immediately. We hope that you will give us another chance to be your lodging destination in beautiful Flagstaff. Best, Jordan Mauck Assistant General Manager More 

Travelers are raving about these Flagstaff hotels

Level Contributor
62 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed December 31, 2015 via mobile

As IHG are my preferred properties we stayed here on points for few nights. We found the property to be well kept. The beds were comfortable as well. Not much sound carried in the hotel even though it was jammed with vacationers, which was a good thing. There were some areas I suggest management improve upon: As travellers rely on... More 

Helpful?
Thank Batterie5
Jordan M, Assistant General Manager at Holiday Inn Express Flagstaff, responded to this review

Hello Batterie5, We appreciate your honest feedback regarding your visit. Please note that your comments will be shared with the appropriate departments. We do hope that you will give us another chance for future visits to beautiful Flagstaff. Best, Jordan Mauck Assistant General Manager More 

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