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Holiday Inn Express Flagstaff

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2320 E Lucky Lane, Flagstaff, AZ 86004
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Holiday Inn Express Flagstaff
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Holiday Inn Express Flagstaff
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382 reviews from our community

Traveler rating
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    94
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Diego, California
Top Contributor
70 reviews 70 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel before and after a visit to the Grand Canyon. Staff was friendly and welcoming. Breakfast was much better than most Holiday Inn Expresses: better variety and constantly being cleaned and restocked. Room was quiet and comfortable. Cost was extremely reasonable. Would definitely stay here again and would happily recommend it.

Was this review helpful? Yes
Jordan M, Assistant General Manager at Holiday Inn Express Flagstaff, responded to this review

Hello Bob, Thank you very much for taking the time to provide feedback from your recent stay. We are grateful to have had the opportunity to serve you. We are glad that you enjoyed our breakfast and the variety of items offered. We do hope that you think of us for future visits to beautiful Flagstaff! Best, Jordan Mauck Assistant... More 

Greenwood, Indiana
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Arrived late with no reservation. No rooms available. Although visibly tired from the 873 mile drive from OK City, OK, I encountered desk clerk Kelcy. She noted my direction of travel and phoned Prescott, AZ to advise them of my impending arrival. The RSVP was guaranteed, a conformation number given and I even felt that Kelcy made a quick, yet... More 

Was this review helpful? Yes 2
Jordan M, Assistant General Manager at Holiday Inn Express Flagstaff, responded to this review

Hello Chris, Thank you very much for taking the time to provide us with with you experience. We are glad that Kelcy was able to assist you. Please note that your comments certainly will be shared with Kelcy as well as the rest of our staff. If your travels ever bring you to our area, please do think of us.... More 

Houston Texas
Top Contributor
77 reviews 77 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great front desk offering great rates. Super clean and walking to Denny's. Rhiannon was the best up front host I've met in a long time and helped me route another 6 days of trips through the NP's in the area. Defiantly a repeat customer if I'm in the area. Ruben ought to give that girl a raise. Cheers

Was this review helpful? Yes 1
Jordan M, Manager at Holiday Inn Express Flagstaff, responded to this review

Hello BahtMan Thank you so much for your review on our hotel. I am pleased to hear that you enjoyed our stay with us. I will be sure to relay this message to Rhiannon for her services and Ruben as well. We are expecting a beautiful and busy summer and do hope to see you again Best Regards, Cody Davis... More 

Vienna
Top Contributor
123 reviews 123 reviews
66 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed only 1 night in the hotel (with our 4 suitcases).It was a good experience: Rooms big enaugh,beds comfortable,free wifi,even elevators (good for us),rooms and bath are clean, staff extremly friendly and helpful, t complementary,breakfast ok. We were in our room at night not bothered by the traffic noise of the interstate or the trains close by.. Goos restaurants... More 

Was this review helpful? Yes 1
Brian T, Manager at Holiday Inn Express Flagstaff, responded to this review

Hi ratpackvienna, Thank your for your comments about our hotel. Yes our location is great when it comes to restaurants in the area. I'm glad our staff and our breakfast team took care of you during your trip to Flagstaff. Please keep us in mind next time you're headed our way. The weather only getting nicer, come back this summer!... More 

Lehi, Utah
Top Contributor
87 reviews 87 reviews
17 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Rooms are nice, comfortable and very clean. Hotel is located very close of the highway for easy access; there is a good number of restaurants around it. Swimming pool is very nice but was not heated while we were there. If you can chose a room ask one in front of the hotel, the ones in the back you can... More 

Was this review helpful? Yes 1
Brian T, Manager at Holiday Inn Express Flagstaff, responded to this review

Thank you for your candid review. I'm glad you enjoyed your stay, it is true that our location is key when it comes to restaurants. I apologize that the pool did not meet expectations. With the variations in weather temperate we find that keep the pool temp consistent is sometimes a struggle for us. We appreciate your comments and will... More 

El Paso, Texas
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for a week in March during our spring break. The room was clean and comfortable. The heated pool was a big hit with the kids. The breakfast was decent. It is in a good location, not far from downtown, but because it is close to the train tracks and the interstate it was a bit noisy. Would definitely... More 

Was this review helpful? Yes 1
Brian T, Manager at Holiday Inn Express Flagstaff, responded to this review

Hello Selindo, Thank you for your kind words. I'm pleased to hear that our location worked out for your during your trip. Thank you for staying with us, our pool is one area that has become real popular in recent weeks. Make sure to see our newly refreshed exercise room when you have a change to return to the property.... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here while hiking Sedona for a couple days and wanted easy access to 89 each morning. Our room was clean, updated and quiet. The only noise we encountered were from other guests slamming their doors. No problem with the internet connection. Breakfast was nice. Every staff member we met were friendly and helpful. All public areas were clean... More 

Was this review helpful? Yes
Brian T, Manager at Holiday Inn Express Flagstaff, responded to this review

Hello, SilverDawn, Thank you for your review, I'm very sorry about the noise issue that you experienced. We appreciate your comments and will share these with our team so that we can continue to improve our services. I'm glad our housekeeping staff took care of you in regards to the cleanliness of the hotel. They will be pleased to hear... More 

Contributor
13 reviews 13 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

One of the best HIX we've stayed at. Large breakfast room, busy but fully stocked at all times. Large comfortable room. Pleasant, helpful staff. Nice workout room. Easy on - off freeway. We would return.

Was this review helpful? Yes 1
Brian T, Manager at Holiday Inn Express Flagstaff, responded to this review

Dear Dayna K Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Our new fitness center is one of our key areas that our guests love. The weather keeps getting nicer, we hope you will visit us again soon. Sincerely, Brian Tsosie Assistant General Manager More 

Calgary, Canada
Top Contributor
55 reviews 55 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stay at Holiday Inns all the time. This one is very average. The room itself was clean and comfortable enough, although relatively small. My biggest complaint was how noisy this location is. There is a railway track behind the hotel, and the trains run through town constantly, day and night. Perhaps rooms on the other side of the hotel... More 

Was this review helpful? Yes 1
Brian T, Manager at Holiday Inn Express Flagstaff, responded to this review

Hi Patti D, Thank you for your feedback regarding your stay with us. I'm sorry you had a noise issue, we sometimes do have noise issues but the traffic outside dictates the amount of vehicle noise that we get at the hotel, it's really is touch to gauge. We are in a central location in the heart of Flagstaff, which... More 

Portland, Oregon
Top Contributor
96 reviews 96 reviews
28 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very convenient location right off I40 and close to gas stations, restaurants (we ate at Cracker Barrel) and even a Walmart (were we got picnic stuff for the next day). Nice room, friendly staff, good breakfast. We will stay there again when we stop in Flagstaff.

Was this review helpful? Yes 1
Brian T, Manager at Holiday Inn Express Flagstaff, responded to this review

Hi al7jj, We received your comments about the hotel. I wanted to thank you for your feedback. I'm glad that you enjoyed the breakfast at the Holiday Inn Express Flagstaff. Our food offerings are convenient of course, and we are receiving great comments on the efficiency of our breakfast operation. Please make sure to come back and see us again... More 

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