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All 65 Flagstaff hotels

Holiday Inn Express Flagstaff

3.0 of 5 Hotel   |   2320 E Lucky Lane, Flagstaff, AZ 86004
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64%
Ranked #21 of 65 hotels in Flagstaff
A recent review
4 of 5 stars reviewed 4 days ago
ToniN705 Aliso Viejo, California
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319 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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Aliso Viejo, California
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

If you want a nice place to stay that is only an hour away from the Grand Canyon, then consider staying here. They recently remodeled many of their rooms, and were in the midst of painting the outside of the hotel. The room itself was clean and well appointed. I further appreciated the fridge and microwave for snacking requirements of... More

Was this review helpful? Yes
Kai-Leigh B, Sales Coordinator at Holiday Inn Express Flagstaff, responded to this review

Hello ToniN705 from Aliso Viejo, California, Thank you for your review. We are thrilled to see you enjoyed your stay. We pride ourselves on providing top notch customer service. I would like to apologize for the inconvenience with your T.V. freezing; this will be brought to our maintenance team’s attention. I am excited you were able to take advantage of... More

Redlands, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Our room needed paint, the toilet paper holder was falling off, the entrance to the hotel was crumbling. However, the staff was very gracious and went out of their way to see to our comfort. We appreciated the guest laundry access.m

Was this review helpful? Yes 1
Kai-Leigh B, Sales Coordinator at Holiday Inn Express Flagstaff, responded to this review

Hello Terry C, Thank you for taking the time to leave a review about your stay. We are currently going through a full renovation of our hotel. Our guest rooms are being remodeled from wall to wall including: new wallpaper, bedding, furniture, carpets, as well as new art work. We just completed the exterior painting to the building and now... More

Lismore, Australia
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Even though the refurbishment is in progress, staff and management were extremely careful that it had minimum impact on customers. Our room had already been upgraded with new everything. The bed was very comfortable and there was plenty of space in the room for bags etc. Would definitely recommend staying here.

Was this review helpful? Yes
Kai-Leigh B, Sales Coordinator at Holiday Inn Express Flagstaff, responded to this review

Hello Porka54 from Lismore, Australia, I would like to thank you for taking the time to leave a review. We are glad to hear you enjoyed your stay while visiting Northern Arizona. We hope you come back in your future visit to the area. Again thank you for your kind words, see you soon! Best wishes, Kai-Leigh Barone Sales Coordinator... More

Rochester Hills, Michigan
Contributor
19 reviews 19 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We used my IHG points to stay at this hotel. All in all it was a clean hotel with a wonderful breakfast. The building is obviously tired, but is in the midst of remodeling - one can only imagine how much nicer it will be when finished. Hotel has a pool that is half indoor and half outdoor - my... More

Was this review helpful? Yes
Kai-Leigh B, Sales Coordinator at Holiday Inn Express Flagstaff, responded to this review

Dear DrMarkDG, Thanks for choosing our hotel while visiting the Flagstaff area. As we value guest feedback I want to also thank you for taking time to provide us comments regarding your stay. We are pleased to hear you were able to take advantage of our full hot breakfast as well as our indoor/outdoor heated pool. I would like to... More

The Netherlands
Top Contributor
78 reviews 78 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

These past 3 weeks I stayed in HI Express hotels in Page AZ, Cortez CO, Santa Fe NM and Flagstaff AZ and I noticed a lot of similarities. In every hotel the size of the room was generous, but there were no wardrobes. A 3-drawer cabinet is not nearly enough for your holiday luggage and you are forced to keep... More

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Kai-Leigh B, Sales Coordinator at Holiday Inn Express Flagstaff, responded to this review

Dear Emprie07, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am delighted with the compliments you afforded to our hotel; we work very hard to ensure our facilities and... More

Albuquerque, New Mexico
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 2 weeks ago

This hotel is currently undergoing renovations, and we were assured from the moment we made our reservations that this would not impact our stay. Apparently Holiday Inn Express' view of 'no impact' is very different than mine. We visited for a softball tournament, and had we not been required to stay at this particular hotel in agreement with the tournament,... More

Was this review helpful? Yes
Kai-Leigh B, Sales Coordinator at Holiday Inn Express Flagstaff, responded to this review

Dear Vegrunner from Albuquerque, NM, Thank you for choosing our hotel while visiting the Northern Arizona for your softball tournament. We strive to deliver a positive memorable stay for all guests and it is apparent we fell short during your stay. I would like to apologize about the issues that you experienced during your stay. While we are excited about... More

Rapid City, South Dakota
1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

Old hotel that is getting a poor remodeling job. Staying in a remodeled room with mold on bathroom ceiling and window screen s are torn. No microwave in room. One washer and dryer for the hotel. Staff is nice. I would recommend that you find a better place to stay that is cheaper.

Was this review helpful? Yes
Kai-Leigh B, Sales Coordinator at Holiday Inn Express Flagstaff, responded to this review

Dear dts0422 from Rapid City, South Dakota. I want to thank you for taking time to leave us a review of our service. We strive to deliver a positive memorable stay for all guest and if it apparent we fell short during your stay. As you stated we are an older property and therefore going through a major renovation at... More

Contributor
13 reviews 13 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 19, 2014

The night before our start of a rafting trip through the Grand Canyon, we stayed at the Flagstaff Holiday Inn Express. We appreciated the comfortable bed, the frig, the clean accommodations, the excellent breakfast buffet, and the citrus water and cookies upon arrival. We were well-cared for. We were temporarily confounded by the new heating/cooling element, but a visit from... More

Was this review helpful? Yes 1
Kai-Leigh B, Sales Coordinator at Holiday Inn Express Flagstaff, responded to this review

Dear Gail B W, Thank you for your review. We are pleased to hear you were enjoyed your stay prior to you rafting trip through the Grand Canyon. We are excited you were comfortable since the time arrived; being able to take advantage of the citrus water and chocolate chip cookies while checking in, as well as the comfort of... More

Ewa Beach, Hawaii
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed June 12, 2014

We are traveling from Upstate NY to Southern California and have stayed at various hotels across the country. This one was the absolute BEST on all fronts. Excellent service. Rooms were immaculately clean, beds/pillows the most comfortable. We had an issue with the fridge that was immediately taken care of. Breakfast was an amazing assortment of yogurts, cereals, milks, juices,... More

Was this review helpful? Yes 1
Kai-Leigh B, Sales Coordinator at Holiday Inn Express Flagstaff, responded to this review

Dear Denise M, Thank you for taking the time to write a review. We are pleased to hear that you enjoyed your stay and were able to take advantage of our complimentary breakfast. We are thrilled to hear you children enjoyed out indoor/ outdoor heated pool. We hope your travels from Upstate New York to California are very exciting and... More

Orangevale, California, United States
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 3, 2014

We were upgraded to this room while on our way from California to Florida. We booked through hotels.com and since our original hotel was fully booked by their mistake, they offered to upgrade us here without an additional charge. When we travel cross country, we like to go cheap on hotels so we can spare money for the amazing food... More

Was this review helpful? Yes 2
Kai-Leigh B, Sales Coordinator at Holiday Inn Express Flagstaff, responded to this review

Dear Katelynn S, Thank you for your review. We are thrilled to see that you enjoyed your stay with us while traveling across country! We are glad that you were able to sleep well and take advantage of our complimentary breakfast! Thank you again for your review and we hope to see you again on your return trip from Florida.... More

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Additional Information about Holiday Inn Express Flagstaff

Address: 2320 E Lucky Lane, Flagstaff, AZ 86004
Phone Number:
Location: United States > Arizona > Flagstaff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Flagstaff 3*
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel Flagstaff
Holiday Inn Flagstaff

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
When traveling to Northern Arizona for business or leisure, Stay Smart at the Flagstaff Holiday Inn Express Hotel. We are centrally located to many Flagstaff attractions including Historic Rt. 66, Northern Arizona University, Lowell Observatory, Museum of N. AZ and the Riordan Mansion. Breath taking monuments like Grand Canyon, Sedona, the Red Rocks, Meteor Crater, Sunset Crater, Painted Desert and the Petrified Forest are nearby and a must see for all traveling through.The Flagstaff Holiday Inn Express Hotel is also the right place for relaxation and great hospitality! Our guests can enjoy views of the San Francisco Peaks from many of our wonderful guest rooms. All our comfortable rooms include a host of amenities including complimentary high-speed Internet access. Come sit and relax by our cozy fireplace in the evenings or have fun in our arcade room. Stop by our Express Start Breakfast Bar every morning for a deluxe hot continental breakfast served complimentary to all our guests. The hotel also has an outdoor/ indoor heated pool, a spa and a fitness center. The Flagstaff Holiday Inn Express offers meeting & banquet facilities, and also provides complimentary shuttle services to both the Flagstaff Airport & Amtrak Station. The staff at the Flagstaff Holiday Inn Express Hotel are always eager to provide you with friendly, courteous and professional service. We look forward to seeing you here! ... more   less 
Number of rooms
50

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