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All 64 Flagstaff hotels

Holiday Inn Express

3.0 of 5
2320 E Lucky Lane, Flagstaff, AZ 86004
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66%
Ranked #20 of 64 hotels in Flagstaff
Most recent review
5 of 5 stars Reviewed June 7, 2013
rqw Hot Springs, Arkansas
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224 reviews from our community

Traveler rating
    39
    101
    52
    19
    13
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Families
73
 
Couples
78
 
Solo
15
 
Business
16
 
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Hot Springs, Arkansas
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed June 7, 2013

Drove in to Flagstaff with no reservations. Tried to stay at Trip Advisors number 1 pick, but they were booked. Saw this Holiday Inn Express across the I-40 and decided to take a chance. It was the right decision! We were greeted by a friendly, professional front desk staff. They quickly checked us in to the two rooms that we... More

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Los Ranchos de Albuquerque, New Mexico
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed June 3, 2013

Spent 3 days for a soccer tournament and the hotel also had guests there for a softball tournament so it was a very busy weekend. The staff did a very good job of keeping the breakfast foods stocked. I have seen some hotels be overwhelmed with this many people, but they were diligent attending to the guests. Housekeeping was behind... More

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See 2 more reviews by Lori K for Flagstaff
somerset
Top Contributor
53 reviews 53 reviews
23 hotel reviews
Reviews in 30 cities Reviews in 30 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed May 29, 2013

We booked in for one night but decided to stay two. We were greeted by trainee Safir he was just great Also the other staff to mention Marissa, Jarrett, who helped solve my cloth drying problem as always helpful on the desk, Shari and last but not least Chelsea, who made sure my clothes were dry and returned to me.... More

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 28, 2013 via mobile

Stayed one night on our way to Vegas. Check in was quick and efficient. Hotel was clean and the staff very friendly. Our room was a bit narrow but not a problem. I have a ten year old and we used the pool. It was nice to have the indoor/outdoor option. Breakfast was awesome! Overall, the stay exceeded my expectations.... More

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Albuquerque, New Mexico
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed May 28, 2013

The Good - The room was clean, breakfast was very good. (Eggs, bacon, pancakes and all manner of pastries and cereals etc.), they kept cold water and coffee available all day. Breakfast area was open for use 24/7 if you needed a place to meet people, nice indoor/outdoor pool and hot tub, pretty quiet inside. The Bad - Older property.... More

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Sydney, Australia
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 14, 2013

Stopped for one night here but was very clean hotel. We didnt want to walk far at night as the area didnt look too safe but had everything we needed within 2 min walk. Comfortable Hotel, good beds and very clean. Hotel staff were efficient. There is a Denny's right out front which we had for dinner. This was a... More

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MESA
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 23, 2013

This hotel is just not representative of the chain. The building is older and the rooms show it. There was a rip in seat of the little couch in our room, the toilet was so old there were scratches in it from the scrub brush and the towels were frayed to the point that they had fringe on them. I... More

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IHGCare, Guest Relations Manager at Holiday Inn Express, responded to this review
May 7, 2013

Dear SUSAN G, Thank you for your recent stay with us and reviewing our property. Please allow me to apologize for the inconvenience and negative impression you may have had with the condition of facilities and the breakfast. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to... More

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Arizona
Contributor
12 reviews 12 reviews
7 hotel reviews
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9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 12, 2013

Stayed for two nights. I had read the other reviews, so I expected the room to be small. It was, but with good furniture selection and arrangement, it could have been much better. The TV sitting on the dresser is unnecessary for a flat-screen. Hang it on the wall, get a dresser with shallower drawers, and you'll open up some... More

Was this review helpful? Yes 1
Springfield Ohio
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 11, 2013

We arrived feeling a bit under the weather. Being able to park by the door helped. I was looking forward to swimming but found the pool situation to be a bit odd at best. On such a cold night the air temperature of the room was just too chilly althought the water temperature seemed okay. Being able to swim outside... More

Was this review helpful? Yes 1
Dallas, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed April 1, 2013

Very nice stay at Holiday Inn Express, Flagstaff. Felt welcome at check-in. Hotel and room were very clean and up to date. Very good hot breakfast. Will stay there again when we are in the area.We experienced none of the things some bad reviews spoke of.

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Hotel Summarization (Beta)

What travelers say

  • Very good(6)
  • Priority Club(5)
  • Rooms are clean(3)
  • Desk staff(3)

Additional Information about Holiday Inn Express

Address: 2320 E Lucky Lane, Flagstaff, AZ 86004
Phone Number:
Region: United States > Arizona > Flagstaff
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #20 of 64 hotels in Flagstaff
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
When traveling to Northern Arizona for business or leisure, Stay Smart at the Flagstaff Holiday Inn Express Hotel. We are centrally located to many Flagstaff attractions including Historic Rt. 66, Northern Arizona University, Lowell Observatory, Museum of N. AZ and the Riordan Mansion. Breath taking monuments like Grand Canyon, Sedona, the Red Rocks, Meteor Crater, Sunset Crater, Painted Desert and the Petrified Forest are nearby and a must see for all traveling through.The Flagstaff Holiday Inn Express Hotel is also the right place for relaxation and great hospitality! Our guests can enjoy views of the San Francisco Peaks from many of our wonderful guest rooms. All our comfortable rooms include a host of amenities including complimentary high-speed Internet access. Come sit and relax by our cozy fireplace in the evenings or have fun in our arcade room. Stop by our Express Start Breakfast Bar every morning for a deluxe hot continental breakfast served complimentary to all our guests. The hotel also has an outdoor/ indoor heated pool, a spa and a fitness center. The Flagstaff Holiday Inn Express offers meeting & banquet facilities, and also provides complimentary shuttle services to both the Flagstaff Airport & Amtrak Station. The staff at the Flagstaff Holiday Inn Express Hotel are always eager to provide you with friendly, courteous and professional service. We look forward to seeing you here! ... more   less 
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Also Known As:
Holiday Inn Express Hotel
Holiday Inn Express Hotel Flagstaff
Holiday Inn Express Flagstaff
Holiday Inn Flagstaff
Flagstaff Holiday Inn

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