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All 65 Flagstaff hotels

Rodeway Inn & Suites

2.0 of 5 Motel   |   2285 E Butler Ave, Flagstaff, AZ 86004 (Formerly Flagstaff Inn)
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Ranked #32 of 65 Hotels in Flagstaff
A recent review
3 of 5 stars reviewed 3 days ago
Bicycle_Audrey Thousand Oaks, California
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96 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Thousand Oaks, California
Contributor
15 reviews 15 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We came to Flagstaff to show our daughter NAU as a possible college choice. Unfortunately the weekend we chose was also Parents' Weekend at NAU. Most of the hotels in town were sold out and those that had openings had doubled and tripled their regular rates. We came to Rodeway, choosing it over another motel in town that also had... More

Was this review helpful? Yes
GMFlagstaff, Manager at Rodeway Inn & Suites, responded to this review

Thank you for taking the time to write this review and share your experience. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. It means a lot to hear from guests who are satisfied with all of our services and amenities. We are also happy... More

Phoenix, Arizona
2 reviews
1 of 5 stars Reviewed 3 days ago NEW

Our room smelled so bad with a chemical smell it was burning our eyes and we could hardly breath. When we asked for another room they told us no other rooms were available. They brought Lysol to spray to help with the smell but she sprayed so much it only added to the smell. We had to open the window... More

Was this review helpful? Yes 1
GMFlagstaff, Manager at Rodeway Inn & Suites, responded to this review

I am very sorry to hear that you experienced such unusual circumstances and inconveniences such as the awful smell during your most recent stay with us, especially that we were not able to address the issues and misunderstandings right away. I really do apologize for any rudeness or insult that you encountered with this situation and I assure you that... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My friend and I came up to Flag for a concert. We were looking for a place that was convenient to the venue, so we would not have to worry about parking. This fit the bill. It's within a block walking distance. Staff was so-so. Room was clean, however because we were not early risers we did not get any... More

Was this review helpful? Yes 1
GMFlagstaff, Manager at Rodeway Inn & Suites, responded to this review

Thank you for taking the time to write this review and share your experience. We are glad that you found our location to be convenient. We appreciate that you have taken the time to let us know how you perceived our accommodations. We hope that you were satisfied with the hospitality of our staff, cleanliness of our hotel, and the... More

New Zealand
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Nothing to promote or complain about. Great stay ... Great to be able to use washing machine without any queues. Nice pool, although i was not able to access it about 4pm ... Must have been locked up for most of the day...............................................

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SE, AZ
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 28, 2014

We ended up here because my company failed to make my reservation at the hotel we usually stay at to attend an annual conference. It worked out great. They offered a free continental breakfast and the entire hotel was very clean. I noticed the man vacuuming the hall at 7 PM and the next morning at 7 AM he was... More

Was this review helpful? Yes 4
GMFlagstaff, Guest Relations Manager at Rodeway Inn & Suites, responded to this review

Hello ind_sub, Thank you very much for bringing to our attention your comment about the mattresses, I will submit your feedback to our management and I assure you they will look closely into the matter to address accordingly. Nevertheless, I am glad that you and your wife were comfortable and enjoyed the quality of our clean and services. Indeed, we... More

Milwaukee, Wisconsin
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 7, 2014

Thank you Lori for taking great care of our family. Your hospitality was second to none!! We are giving this 5 circles because of you. We got a late start, and you helped remove the stress. The entire staff was very friendly and accommodating.

Was this review helpful? Yes 1
GMFlagstaff, Guest Relations Manager at Rodeway Inn & Suites, responded to this review

Hello clr0597, Thank you for sharing your wonderful experience of our customer service. Lori and the team will indeed be very pleased to know of your commendation for being efficient. I am glad t you had a great time during your stay and I hope you will come stay with us again in the near future. More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 1, 2014

We had an amazing stay at the Rodeway Inn & Suites. Danielle was friendly and efficient at checkin, she gave us a newly remodeled room with a new bed and flat screen TV. We will be staying again!!!!!!

Was this review helpful? Yes 2
GMFlagstaff, Guest Relations Manager at Rodeway Inn & Suites, responded to this review

Hello Mr. Daniel, Thank you for the opportunity of having your business. I am glad that you had an amazing stay and loved the room assigned to you. We appreciate your time in sharing your experience and for taking note of Danielle’s services. Indeed, we look forward to your next visit in our hotel soon! More

1 review
1 of 5 stars Reviewed June 28, 2014

This was the filthiest room we have ever stayed in. The carpets were terrible and the room had a putrid odor. Spend your money somewhere else. The young lady at the front desk was very pleasant and they did inform us that the cafe next door offered a discount for hotel guests.

Was this review helpful? Yes
GMFlagstaff, Guest Relations Manager at Rodeway Inn & Suites, responded to this review

Thank you so much for your thorough review of our hotel's policies, layout, and accommodations. We do appreciate that you've taken the time to bring the matter to our attention. We do appreciate that you've taken the time to bring the matter to our attention. More

Austin, Texas
Contributor
15 reviews 15 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed May 28, 2014

Our room was gross. Carpet was a mess, and we found roaches in our room. Breakfast was ok, but the room was way too small for the number of people. Everyone was bumping into each other and most people were standing up eating their cereal. I have never been so disgusted by a hotel room.

Was this review helpful? Yes 1
GMFlagstaff, Guest Relations Manager at Rodeway Inn & Suites, responded to this review

Hello Stephanie_Gro, I sincerely apologize for the discomfort you have experienced during your stay in our hotel. I have accelerated your concerns about the cleanliness in the room assigned to you. Trust that we will make sure every room is well kept for the comfort of our guests. I regret further that you were uncomfortable in our breakfast area.I assure... More

San Juan Capistrano, California
Top Contributor
68 reviews 68 reviews
28 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed May 19, 2014

A basic motel but with nice, updated rooms. Granite counters, spacious bathroom and comfortable bed. The room was clean and breakfast was they typical continental you'd expect, just OK. We were happy with our room and would stay again if driving through Flagstaff.

Was this review helpful? Yes 1
GMFlagstaff, Guest Relations Manager at Rodeway Inn & Suites, responded to this review

Hello JaneSJC, Thank you very much for your choosing to stay with us. Please know that we are very glad to have met your satisfaction and earned your positive feedback.We use your comments to monitor the quality of service we have provided our guests, thank you once again for ensuring we have done our tasks well. Indeed, we look forward... More

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Additional Information about Rodeway Inn & Suites

Address: 2285 E Butler Ave, Flagstaff, AZ 86004 (Formerly Flagstaff Inn)
Phone Number:
Location: United States > Arizona > Flagstaff
Price Range (Based on Average Rates): $
Hotel Class:2 star — Rodeway Inn & Suites 2*
Number of rooms: 100
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Also Known As:
Rodeway Inn Flagstaff
Flagstaff Rodeway Inn

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