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Embassy Suites by Hilton Flagstaff

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706 South Milton Road, Flagstaff, AZ 86001
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1 room 1 adult
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Embassy Suites by Hilton Flagstaff
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1,053 Reviews from our TripAdvisor Community

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Phoenix, Arizona
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

ATTENTION VETERANS PLEASE READ Find someplace else to stay! I recently stayed in a two room parlor suite, at least that's what they call it. The room had dirty carpets, mold in the bathroom, and the refrigerator did not work. But that is not the worst part of my experience. I am a army vet who had to have bones... More 

Helpful?
2 Thank Joe77F
Bill D, General Manager at Embassy Suites by Hilton Flagstaff, responded to this review

Joe77F, Thank you for taking the time to write this review. I am very sorry about the no smoking policy within the Embassy Suites family of hotels. We do however have 2 smoking rooms that can be used by reservation. I realize that a $250 is expensive but unfortunately that is the cost incurred by the hotel to return a... More 

scottsdale, United States
1 review
5 of 5 stars Reviewed 1 week ago

the location is convenient to lots of restaurants, short 20 min drive to snowbowl for skiing and great made to order breakfast and full bar/lounge setting for evening hangout. Staff very friendly and helpful and rooms updated and clean.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Gregory B P
Bill D, General Manager at Embassy Suites by Hilton Flagstaff, responded to this review

Thank you for taking the time to write this review. It was a pleasure having you stay with us. We look forward to seeing you again soon. Yours in hospitality, Bill More 

Gilbert, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We had a very good experience for our family. Easy parking and access to our room. The breakfast was convenient and was pretty good. The made to order breakfast look much better than the buffet we chose due to our need to get checked out. The hotel and our room was very clean.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Heather B
Bill D, General Manager at Embassy Suites by Hilton Flagstaff, responded to this review

Heather B, Thank you for taking the time to write such a kind review. It is our hope that we always provide guests with the positive experience they deserve. Hope to see you again soon. Yours in hospitality, Bill More 

Imperial, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Everything about this hotel is outstanding. The hotel was clean; breakfast was perfect and the complimentary happy hour was also appreciated. The hotel is located in an ideal area. I stay at Embassy Suites every time we travel.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Millie N
Bill D, General Manager at Embassy Suites by Hilton Flagstaff, responded to this review

Millie N, What a nice review. Thank you so much for your kind words I will be sure to share this with my staff. Yours in service, Bill More 

Gilbert, Arizona
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Got a great rate on this 2 room suite on a holiday weekend...after seeing some of the negative reviews and realizing it was a busy weekend I was a little worried....but after getting an early check in...and seeing the cozy room , I knew we were in the clear....the separation of the 2 rooms..living room & bedroom is great for... More 

Helpful?
Thank az2ny2008
Bill D, General Manager at Embassy Suites by Hilton Flagstaff, responded to this review

Thank you for taking the time to write a review. If you wouldn't mind please contact us to let us know what room you stayed in so that we can evaluate the bathroom area. Thank you again and have a great week. Bill More 

Phoenix, Arizona
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My family stayed here Friday through Sunday. This hotel location was not far from Williams, where we rode the Polar Express and was just over an hour drive to the Grand Canyon. There are plenty of restaurants to chose from and shopping close by, with in walking distance. The hotel staff made us feel very welcome upon arrival and throughout... More 

Helpful?
Thank christine n
Bill D, General Manager at Embassy Suites by Hilton Flagstaff, responded to this review

christine n I am so glad to hear you enjoyed your experience with us. I am very happy we met your expectations. I hope you had a great time at the Grand Canyon. Please let us know if we can serve as your home away from home again. Yours in hospitality, Bill More 

Wisconsin
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have been to many, many Embassy Suites across the country. Out of the Hilton Brand, I believe they have by far the best service and possibly the best service of any hotel brand. The team at the Hilton Flagstaff were no exception. Food, manager reception, exercise facilities and staff were all at or above standard for ES. Rooms were... More 

Helpful?
Thank 150NightsPerYear
Bill D, General Manager at Embassy Suites by Hilton Flagstaff, responded to this review

150NightsPerYear Thank you for taking the time to write a review. I am sorry we didn't meet your expectations. We are continuing to try to improve our product to please our guests. I am grateful however that you enjoyed our service and hope you give us another chance in the future. Yours in service, Bill More 

Flagstaff, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

An excellent hotel for families. The staff genuinely cared that we enjoyed our stay. Great value for the money, the complimentary breakfast exceeded other hotels we have stayed. There were 2 couples that werent watching their kids and they were running around acting crazy. The staff handled it very professionally and tastefully took care of the problem in no time... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Justin P
Bill D, General Manager at Embassy Suites by Hilton Flagstaff, responded to this review

Justin P, Thank you for taking the time to write a survey. I am so happy to hear about your experience we have recently made some changes to our breakfast experience and I am glad they impacted you in a positive way. I hope to see you again soon. Yours in service, Bill More 

Issaquah, Washington
Level Contributor
61 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a bit smaller Embassy Suites than others that I have stayed in. The rooms were smaller and seemed to be a bit less equipped with kitchen essentials. The basics were there and of course, the wonderful breakfast which has made the Embassy Suites a favorite for business travelers. We used this hotel as mission control for our trips... More 

Helpful?
Thank Skipper3436
Bill D, General Manager at Embassy Suites by Hilton Flagstaff, responded to this review

Skipper3436, Thank you for your kind words. I will be sure to share this survey with all of my staff. have a great week. Yours in service, Bill More 

Peoria, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago via mobile

Never been to flagstaff we came with our three kids and it has been the best trip ever...staff is beyond great they treat you well....they offer basically a full breaffest buffet every morning for three hours when you have kids that saves you a lot of money and on top of that they offer free drinks for two hours every... More 

Helpful?
Thank Justin P
Bill D, General Manager at Embassy Suites by Hilton Flagstaff, responded to this review

Thank you for taking the time to write a review. I will share this with my staff. Look forward to seeing you again soon. Yours in hospitality, Bill More 

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