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BEST WESTERN Pony Soldier Inn & Suites

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3030 East Route 66, Flagstaff, AZ 86004
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BEST WESTERN Pony Soldier Inn & Suites
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766 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
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phoenix,az, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Another good stay at the Best Western Pony Soldier on historic Route 66. The room was very clean with a new bath vanity. There are several up grades to the hotel, but the best is a total renovation of the breakfast room. The food was good and I liked the new toasters. The pool area has also been improved. The... More 

Review collected in partnership with Best Western

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Mesa, United States
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

This may not be the newest property in town, but it is certainly the best maintained as everything was clean and flawless. All the staff were friendly and helpful, and we especially appreciated Beverly coming in a half hour early to accommodate our special request for an early breakfast so we could make the start of the Taylor House ride,... More 

Review collected in partnership with Best Western

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Phoenix, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We've been to this property on two occasions. Driving distance to downtown, so walking to local pubs is out of the question. Property is located well for heading East, or stop before heading to Grand Canyon. The cleanliness is always top notch, and the staff is very friendly and helpful.

Review collected in partnership with Best Western

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4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a great Location for visiting the general area. We based out of here for 2 days for our visits to the Grand Canyon. Located near the interstate for easy on and off. Great staff and a very good Breakfast each morning. This location is very quite, not a lot of noise which is excellent.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
phoenix, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

If trains don't bother you great place. Breakfast was wonderful. The weather was perfect. We take our dog along and she enjoys the dog friendly amenties, her own private dog park in the back including trees, grass and fire hydrant.

Review collected in partnership with Best Western

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3 of 5 stars Reviewed 6 days ago NEW

Our room was nice and clean, but nothing particularly special. Since we weren't in the room most of the time it met our needs. Staff was very friendly and helpful! Another plus was that it was a big size room. Lots of move around space.

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Mesa, Arizona
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Front desk staff are great. Queen sized, single bed room was small, yet cozy. Large flat screen tv in room, comfortable bed, but...no mini fridge. Could've compensated a little smaller tv, for size of room, and put a mini fridge in. Felt over priced for size and amenities. Pool is small, but refreshing. Check in and out was very easy.... More 

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Canton, TX, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The front desk clerk was extremely helpful and very pleasant. making certain everything was what we wanted and needed. It made our check in and check out very easy. The bed was very comfortable and the room spacious and clean. The breakfast personnel made certain that everything was fresh and neat. Wanted to make our stay great!

Review collected in partnership with Best Western

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sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Greetings! Thank you for taking the time to write such a kind review! We love to hear it when we’ve hit a home run for exceptional service! Please come see us again the next time you are in Flagstaff, and have an amazing summer! Best, Scott, GM More 

Santa Clara, Utah
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed one night on our way home to Utah from Arizona. Pony Soldier has an easy in/out location on Route 66 on the north end of Flag for those going north or south and we were able to avoid the congestion of downtown Flagstaff. No elevator was a problem as we had to carry luggage upstairs. Building is a bit... More 

Review collected in partnership with Best Western

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sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Greetings! I’m pleased to hear you had such a pleasant stay with us and all for such a great value by using your Best Western points! Glad we were able to upgrade you to a suite-- sometimes it’s nice to have the extra space and we do try to take care of our loyal guests with a little something extra... More 

Torrance, United States
1 review
5 of 5 stars Reviewed 1 week ago

The hotel was in a great location in the center of town, so we got to places from there easily. We're Chinese, so it was nice to have a Chinese restaurant just walking distance from the hotel- not an awesomely fancy restaurant, but it was more authentic than you would expect.

Review collected in partnership with Best Western

Was this review helpful? Yes
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Greetings, and thank you for your recent stay with us! I’m happy to hear you enjoyed your stay, and found a restaurant you enjoyed while visiting Flagstaff! I am guessing that it was the Golden Dragon which is a block from us. Other guests will be happy for the recommendation on where to go for tasty eats while enjoying the... More 

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