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BEST WESTERN Pony Soldier Inn & Suites

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3030 East Route 66, Flagstaff, AZ 86004
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BEST WESTERN Pony Soldier Inn & Suites
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778 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

This is a nice but older motor inn. Its location is on a local access road which allows you to drive to a restaurant or Walmart without going out on a major road. It offered a free continental breakfast which was nice. A problem that I had was that a worker was painting a fence around the swimming pool. It... More 

Was this review helpful? Yes
Surprise, United States
5 of 5 stars Reviewed 2 days ago NEW

Check-in convenient, easy and efficient! Room was spacious and extremely comfortable. Pool and hot tub were very nice. In room wifi worked great! Hotel staff very friendly and professional! Easy access to/from highways and interstate.

Review collected in partnership with Best Western

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Fort Mohave, Arizona
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Slept well, except for the trains. But that's Flagstaff. Not the hotel's fault. Enjoyed the hot tub immensely. Rooms very clean. Flow of breakfast could be improved. Overall, we enjoyed our stay. We would definitely stay here again. Why do I have to have 200 characters when I'm done with fewer?

Review collected in partnership with Best Western

Was this review helpful? Yes
Warner Robins, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

This was our second location on our 2 week vacation. Perfect location for the Grand Canyon, Grand Canyon Caverns, Sedona, Meteor Crater, Wupatki Pueblo Trail, Sunset Crater Volcano, Petrified Forest National Park and the Painted Desert. All the staff were great and gave very good advice on local places to get a meal.

Review collected in partnership with Best Western

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Bozeman
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Clean, comfortable, and affordable!! First hotel I've stayed at that give you a discount for being a Costco member. The room was clean, the pool was relaxing, and my husband and kids loved the breakfast. I would have to say the best part of the room was they have dial shampoo, conditioner and body soap dispensers in the shower. I... More 

Was this review helpful? Yes
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Greetings, and thank you for being a loyal guest of our hotel! I’m happy you were able to take advantage of our Costco member discount-- a nice extra value, especially when not expecting it! We look forward to seeing you again soon, and remember that the best rates are always found when booking directly with Best Western Pony Soldier Inn... More 

Surprise, AZ
Level Contributor
59 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel was one we chose for our one night stay while passing through the Flagstaff area. It is convenient to I-40 and also to the shops and restaurants in the part of Flagstaff near NAU. The room was clean and comfortable and they accepted pets (which made our pup Maya very happy). The breakfast area is in a separate... More 

Was this review helpful? Yes
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Greetings! I’m so happy your family enjoyed a solid night’s rest and delicious breakfast with us while passing through Flagstaff! We understand the importance of comfort for furry family members on long trips, and are pleased that Maya gave us the thumbs up as well! Please come stay with us again the next time you are in the area, and... More 

Ottawa, Canada
Level Contributor
270 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 280 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My 4-star is for the great service we received, not necessary for the rooms which are average at best, nothing special. We were in Flagstaff for 2 nights (mid-July) and some of the prices were quite steep; this facility, however, was very reasonable and had decent reviews. We arrived fairly late in the evening the first night, and although the... More 

Was this review helpful? Yes
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Greetings, and thank you for your recent stay with us! Our staff really does go the extra mile to insure that each of our guests that walk through the front door feel welcome and we try our best to meet each individual traveler’s needs with a smile! While sorry to hear that the train noise bothered you the first evening,... More 

Rancho Cucamonga, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Extremely helpful professional staff, courteous and very pleasant. Rooms were clean with amenities. Was not expecting to have a suite when I choose the King Size bed. Nice to have a refrigerator and microwave without having to request.

Review collected in partnership with Best Western

Was this review helpful? Yes
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Greetings, and thank you for taking the time to write a review! Our staff will be so pleased to know you had such kind things to say about them! Our suites are often a huge hit with guests looking for a few extras while traveling, and I’m happy you enjoyed the upgrade! Please come see us again the next time... More 

Marana, Arizona
Level Contributor
116 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed here in late July 2015. The hotel is showing its age. That said, the rooms were clean and the grounds were well maintained. It is located on the north side of Route 66 in Flagstaff, close to the Flagstaff Mall area. In a separate building across the parking lot, there is a heated, covered swimming pool and spa.... More 

Was this review helpful? Yes
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Greetings, and thank you for taking the time to write a review! I’m pleased you enjoyed a comfortable stay with us overall, and especially the tasty, hot breakfast we offer to give our guests the right start to their morning! Our breakfast attendants will be happy to know you had such nice things to say about them! Please come see... More 

Los Angeles, CA
Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

While in Flagstaff we stayed at the Pony Soldier Best Western. It was very cozy, had very clean rooms but it they were extremely small. I will have to say though that the beds are comfortable though... I slept well. But the hotel is a bit pricey given the dated decor of the outside and size of rooms but inside... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Greetings! Thank you for your recent stay with us! I’m happy you enjoyed a great night’s rest and delicious hot breakfast to get your morning off on the right foot! Have you looked into our king suites for the next time you stay with us? They have more space than our standard rooms for our guests that need that little... More 

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