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BEST WESTERN Pony Soldier Inn & Suites

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3030 East Route 66, Flagstaff, AZ 86004
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BEST WESTERN Pony Soldier Inn & Suites
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BEST WESTERN Pony Soldier Inn & Suites
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693 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Scottsdale, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Called hotel directly to reserve our room, friendly service. We stayed upstairs, towards the back, a lot less noise from Trains & Rte 66 traffic. There is no elevator so keep that in mind when booking a room. The room was clean, free wi-fi, good size flat screen TV, our room had a mini fridge too. The breakfast lounge was... More 

Review collected in partnership with Best Western

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Northridge, CA
Top Contributor
215 reviews 215 reviews
17 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here with my wife on a recent trip to Arizona. This hotel sits right on U.S. 66 in Flagstaff, almost in the middle, so you have your choice as to which way you want to go to the Grand Canyon. A clean and comfortable older facility. The layout of the rooms is a little bit different and they are... More 

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Tucson, Arizona
Top Contributor
56 reviews 56 reviews
53 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great place to stay not far from just about anything. Breakfast options for everyone and yummy too. Rooms are nicely done and the little things matter - hair dryer has a little night light on it. I travel with one but didn't have to use it. I prefer rooms towards the back to keep the noise level from environment at... More 

Review collected in partnership with Best Western

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Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stopped here in the around 9pm headed to the Grand Canyon, the front desk staff was so friendly and helpful. The room was clean, fresh smelling (cause thats usually an issue no matter how clean the room is) and comfortable. We had plenty of room for my husband, myself and my German Shepherd puppy to run around. Breakfast was... More 

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Palm Desert, United States
1 review
4 of 5 stars Reviewed 1 week ago

A nice enough hotel. Staff was pleasant and we got a ground floor room. No elevator so when making a reservation you need to request the ground floor if you want it. I would chose a hotel closer to town so that I could walk around. Overall it was very good.

Review collected in partnership with Best Western

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sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Thank you for your review and rating. It sounds like your experience overall was pleasant, starting with receiving the room location of your choice. We do hope that you will consider staying again after researching all your options. We are on the quieter east side of town, but within walking distance to some great restaurants and a couple blocks from... More 

Campbell, CA
Top Contributor
94 reviews 94 reviews
19 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 1 week ago

We called to reserve a room while on our trip, as we were now traveling with our dog and this motel welcomes pets. When we arrived, we were greated by Farrah who was delightful and so welcoming. Our room was large enough for 3 adults and our dog with room to spare. The pet area was very clean and had... More 

Was this review helpful? Yes 1
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Thank you for the encouraging comments and review. I look forward to sharing them with the team, especially Farrah. We give recognition to staff members that exhibit exemplary service. I am also happy to hear noise was not a factor in your visit. Our hotel is bit older, but we do maintain it very well. Like you, many of our... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

The hotel is located on the outskirts of Flagstaff at the beginning of a section of Historical Route 66. Very comfortable room. Good value & clean. Nice hot breakfast in separate restaurant space that is being renovated.

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sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Thank you for recommending the Best Western Pont Soldier Inn & Suites. It was a pleasure having you stay with us. Best, Scott, GM More 

lake havasu city, United States
1 review
4 of 5 stars Reviewed 1 week ago

Vending machines had stale treats. Free breakfasts were very good! Close to historic downtown, train depot. Very comfy bed, warm bedding, great pillows. Not fancy, but very homey and comfortable. Great staff.

Review collected in partnership with Best Western

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sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Thank you for the generous compliments of our breakfast, location, beds and bedding and staff. We sincerely enjoyed having you as our guest. Also, I will be sure to contact the vending company to check our machines. Thanks again and we hope you will return soon. Best, Scott, GM More 

Ulverston
Top Contributor
159 reviews 159 reviews
56 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 1 week ago

Ee stayed here one night on our road trip and we were very comfortable in our room even though it snowed overnight we were comfortable. The reception staff here were very friendly and helpful. The breakfast room wasn't as good as others but it is undergoing refurbishment.

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sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Thank you for taking the time to post your review. We sincerely appreciate the compliments of our staff and the comfort you experienced. We hope you make it back to see the completed breakfast room! Best, Scott, GM More 

trabuco canyon CA, United States
1 review
2 of 5 stars Reviewed 1 week ago

unable to stay at property due to location next to railroad and noise. unable to get a refund due to prior booking on line. The location and proximity to railroad and noise levels should be disclosed prior to booking rooms.

Review collected in partnership with Best Western

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