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Canyon Inn

501 S. Milton, Flagstaff, AZ 86001
Hotel amenities
Canyon Inn
Best prices for: 1 room 1 guest
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Ranked #40 of 65 Hotels in Flagstaff
A recent review
3 of 5 stars reviewed 2 weeks ago
globalman2 Warwickshire
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122 reviews from our community

Traveler rating
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    51
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Orlando, Florida
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 2 weeks ago

When we arrived at the Canyon Inn, we had a laugh at what we had booked. It was much dodgier looking than we had anticipated, but we thought we could handle it for one night. We entered the lobby, and were greeted by a cloud of cigarette smoke that was overwhelming. We rang the bell for service and heard a... More 

Was this review helpful? Yes 1
Warwickshire
Senior Contributor
44 reviews 44 reviews
24 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Ideally situated for those who are travelling the Mother Road. Rooms are clean, spacious and very comfortable. Breakfast is very cramped unless you eat outside which we did in the sunshine. The motel is good value for money so don't forget you get what you pay for.

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Woodinville, Washington
Top Contributor
96 reviews 96 reviews
34 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were welcomed by very friendly staff and offered a warm drink on arrival. The motel has an older look, but trust me: the interior of the room is brand new and the rooms offer you all comfort with a fresh look including paintings on the wall. The breakfast is standard for a motel. Very good value for what we've... More 

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Tempe, Arizona
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

There are lots of older independent motels in Flagstaff, and many of them haven't been updated since the 70's. I was pleasantly surprised by the cleanliness and modern furnishings in the Canyon Inn. For the budget conscious, I would highly recommend this motel. Check in process was quick and courteous. They offer full breakfast in the morning. Room and linens... More 

Was this review helpful? Yes 1
Hr_Manager501, Public Relations Manager at Canyon Inn, responded to this review

Dear Valued Customer, Thank you for your feedback in regards to your recent stay with us. We hope to see you again soon! -Canyon Inn Management More 

Provo, Utah
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 24, 2015

I booked a hotel stay here for some work employees but the reservation had to be cancelled a couple days before by an employee of mine, which I was unaware of. I got a call from the front desk and a women started screaming at me. She wanted to know if I had cancelled my reservation or if I hadn't.... More 

Was this review helpful? Yes 2
Hr_Manager501, Public Relations Manager at Canyon Inn, responded to this review

Dear Bryan, I am sorry to hear that our staff was rude to you over the phone in regards to a cancelled reservation. Our staff has been spoken to about this complaint. Again, I cannot express how unfortunate this is to hear about. I do apologize. We hope that you may use our hotel in the future. -Canyon Inn Management More 

Travelers are raving about these Flagstaff hotels

Springfield, Missouri
Top Contributor
86 reviews 86 reviews
34 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed March 18, 2015

We drove into Flagsaff after dark, and the first motel we stopped at had no vacancy, and this conveniently located motel looked good from the road. I was greeted by a friendly lady at the desk, and during the ensuing conversation I found out she was originally from Tennessee. She recommended a nearby restaurant "Granny's Closet" for supper. Someone else... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 10, 2015

Poor customer service has the potential to costyour business customers before they even buy a thing. When new patrons walk into a business and find themselves ignored, talked down to or subjected to long lines and uneducated employees, they might head for the door before they even reach for their wallets. Anything that makes it challenging or unpleasant for a person... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 2, 2015

Very low class. Don't do it. Don't bother wasting your money here. The staff is horrible. You can't even ask them anything about the area. They live there but don't have any clue where landmarks are. Please re-train staff

Was this review helpful? Yes 2
North Queensland
Top Contributor
76 reviews 76 reviews
33 hotel reviews
59 helpful votes 59 helpful votes
1 of 5 stars Reviewed January 24, 2015

Don't do it. The motel is on the main road so you won't get a bit of sleep. The rooms feel dirty and horrible. They are decorated in dark colours which doesn't help. The breakfast was awful. Do yourself a favour and go ANYWHERE else.

Was this review helpful? Yes 1
Antelope Valley
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 24, 2015

My son is a student at NAU and we have stayed at this Motel approx. 4 times with no problems. Stayed over Thanksgiving and after the second night of coming back to our room and the beds not being made I went to the office to see what was wrong. I was not angry, just curious as to why the... More 

Was this review helpful? Yes 3
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