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Canyon Inn

1.0 of 5
501 S. Milton, Flagstaff, AZ 86001
Hotel amenities
Canyon Inn
Best prices for: 1 room 1 guest
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Ranked #41 of 65 Hotels in Flagstaff
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116 reviews from our community

Traveler rating
    27
    23
    9
    7
    50
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31
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8
6
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Provo, Utah
1 review
1 of 5 stars Reviewed 3 weeks ago

I booked a hotel stay here for some work employees but the reservation had to be cancelled a couple days before by an employee of mine, which I was unaware of. I got a call from the front desk and a women started screaming at me. She wanted to know if I had cancelled my reservation or if I hadn't.... More 

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Springfield, Missouri
Top Contributor
84 reviews 84 reviews
33 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We drove into Flagsaff after dark, and the first motel we stopped at had no vacancy, and this conveniently located motel looked good from the road. I was greeted by a friendly lady at the desk, and during the ensuing conversation I found out she was originally from Tennessee. She recommended a nearby restaurant "Granny's Closet" for supper. Someone else... More 

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1 review
1 of 5 stars Reviewed February 10, 2015

Poor customer service has the potential to costyour business customers before they even buy a thing. When new patrons walk into a business and find themselves ignored, talked down to or subjected to long lines and uneducated employees, they might head for the door before they even reach for their wallets. Anything that makes it challenging or unpleasant for a person... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 2, 2015

Very low class. Don't do it. Don't bother wasting your money here. The staff is horrible. You can't even ask them anything about the area. They live there but don't have any clue where landmarks are. Please re-train staff

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North Queensland
Top Contributor
76 reviews 76 reviews
33 hotel reviews
58 helpful votes 58 helpful votes
1 of 5 stars Reviewed January 24, 2015

Don't do it. The motel is on the main road so you won't get a bit of sleep. The rooms feel dirty and horrible. They are decorated in dark colours which doesn't help. The breakfast was awful. Do yourself a favour and go ANYWHERE else.

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Antelope Valley
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 24, 2015

My son is a student at NAU and we have stayed at this Motel approx. 4 times with no problems. Stayed over Thanksgiving and after the second night of coming back to our room and the beds not being made I went to the office to see what was wrong. I was not angry, just curious as to why the... More 

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Edmond, Oklahoma
1 review
5 of 5 stars Reviewed January 12, 2015

To be a one star hotel, it has a 5 star quality. I was visiting Flagstaff during the Labor Day weekend and the first motel I have reserved for would not let me check in until 3pm and I got off the greyhound at 7am. These great people at the Canyon inn helped me greatly. I was able to check... More 

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Cave Creek, Arizona
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2015 via mobile

Great experience - good price, extremely clean and nice owners who were very laid back and helpful. We'll definitely check in again the next time we're in Flagstaff. Very nice and helpful owner. I have a boxer with us and they are so welcome to her too.

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1 review
4 of 5 stars Reviewed December 12, 2014

I'm PICKY to the point of being a PITA sometimes but I just can't find a reason to complain. It's a 3 star motel with 5 star service. Close to everything...the Barns and Noble is a minute to walk to along with a Starbucks. They serve a nice breakfast and just provide great accommodations for the price point. I'd recommend... More 

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Yuma, Arizona
1 review
5 of 5 stars Reviewed November 1, 2014

I always stay at the Canyon Inn. James and Laura are great and go out of their way to make sure quests have everything they need! When I was in a bind, James went out of his way to help me out. Downtown Flagstaff and NAU within walking distance. Rooms always clean, parking is right in front of your room,... More 

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