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Americas Best Value Inn and Suites - Flagstaff E. Route 66

2.0 of 5 1990 E. Route 66, Flagstaff, AZ 86004
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Americas Best Value Inn and Suites - Flagstaff E. Route 66
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Americas Best Value Inn and Suites - Flagstaff E. Route 66
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73 reviews from our community

Traveler rating
    9
    21
    19
    10
    14
See reviews for
8
33
8
2
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Florida Keys, Florida
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I admitted that I chose this hotel because it's cheap and close to route 66. We are a group of 4 people so I booked for a 2 double bed room, but I forgot to choose 4 people when I did it online. So when we arrived the hotel, a rude front desk lady asked us to pay for 2... More 

Was this review helpful? Yes 1
abviflagstaffe, Webmaster at Americas Best Value Inn and Suites - Flagstaff E. Route 66, responded to this review

Dear Guest, Thanks for commenting. I’m sorry that a pricing discrepancy detracted from your stay with us. If there is any outstanding issue, please contact me directly so I can correct this for you. We take real pride in providing great rooms, nice amenities and transparent pricing, and I regret that there was price issue. I hope you will give... More 

1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

We were young and naive travelers passing through flagstaff and got lured in by the price. We didn't know what to expect. When we arrive we saw a poorly lighted very sketchy fleebag. When we walked through the dark parking lot into the rundown office and right then customer and employee were arguing. At that point we debated abandoning the... More 

Was this review helpful? Yes
abviflagstaffe, Webmaster at Americas Best Value Inn and Suites - Flagstaff E. Route 66, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the... More 

Los Angeles, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 21, 2014

This place makes the Motel 6 in Kingman I'm staying at right now look like the Four Seasons. It was everything you need. I was hesitant to make the reservation b/c the price was so low and thought it might be sketchy. The room was very clean and modern. The lamps were the kind you touch on and off (loved... More 

Was this review helpful? Yes
Nashville, Tennessee
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 16, 2014

When I booked this hotel online I wasn't sure what to expect because the price was low for a hotel on the infamous Route 66 in Flagstaff. Needless to say, I was pleasantly surprised by the courteous staff and clean, decent rooms. This is an older hotel so it doesn't have all the bells and whistles but it makes up... More 

Was this review helpful? Yes 1
Branson West, Missouri
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 13, 2014

Took a chance on staying at Americas Best Value Inn and Suites - Flagstaff E. Route 66. Initially, after having met the nice young woman at the front desk, there was a hope that the inside of this old motel would be well maintained, clean, and up-to-date. No such luck. The first room that we were given was down a... More 

Was this review helpful? Yes
abviflagstaffe, Webmaster at Americas Best Value Inn and Suites - Flagstaff E. Route 66, responded to this review

Dear Guest, Thanks for offering your thorough comments. I regret that we could not satisfy you completely despite our efforts. We take real pride in our clean, comfortable rooms and in serving guests, and we’re willing to do whatever it takes for 100 percent customer satisfaction. Still, I hope you find accommodations in this area more to your liking if... More 

Chandler, Arizona
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 4, 2014

I picked the location because I wanted to be close to downtown, If I only knew there were many other options! !! It is very incomfortable when you start your well deserved vacation with bad customer service.The young lady in the front was so RUDE, and I cant say it enough very RUDE!! I know I am not staying at... More 

Was this review helpful? Yes 3
abviflagstaffe, Webmaster at Americas Best Value Inn and Suites - Flagstaff E. Route 66, responded to this review

Dear Guest, Thanks for your comments. I’m sorry you were disappointed with the customer service you received at our hotel. We satisfy most guests and apologize that we could not satisfy you. Nothing is more important to us than service, and the situation you mentioned is not an indication of how we usually do business. We look forward to welcoming... More 

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 19, 2014

We stayed there because it was inexpensive duing the 4th of July weekend. We should have paid more. First we get to our room and the wifi wont connect. Called the front desk and she tells us that she can move us rooms but no guarantee of wifi. WTH? Honestly? We went the stay usung our 4G. Not cool. Then... More 

Was this review helpful? Yes 1
abviflagstaffe, Webmaster at Americas Best Value Inn and Suites - Flagstaff E. Route 66, responded to this review

Dear Guest, I’m terribly sorry that you experienced a lapse in housekeeping and a maintenance issue during your stay. I’m also sorry that the wifi didn’t work well with your device. In any case, we take great pride in this hotel and satisfy most guests. I sincerely apologize that we couldn’t satisfy you in this case and hope you will... More 

Orlando, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 11, 2014

You should be ashamed to have this dump represent your motel chain. The curtains had holes in them, Got there at 5:00pm, rooms weren't cleaned yet. Office staff was very rude. Wi-Fi didn't work, she didn't care. Outlets in bath did not work. Breakfast was a half pot of regular coffee, a few stale donuts, fruit loops and no milk.... More 

Was this review helpful? Yes 1
abviflagstaffe, Webmaster at Americas Best Value Inn and Suites - Flagstaff E. Route 66, responded to this review

Dear Guest, Thanks for your comments. I’m sorry that a few small issues apparently detracted so much from your stay with us. We satisfy hundreds every month and are sincerely sorry that we could not satisfy you in this case. I hope you will reconsider and visit us again so we can show you the pleasant experience that so many... More 

Phoenix, Arizona
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 12, 2014

good, bad and ugly. Good---price and located near restaurants and downtown entertainment. Bad-----front desk not friendly. Share parking with auto parts store. I forgot to give them my Best Value card at check in so I didn't get discount (my fault, but they also didn't ask for it). Ugly--only had about a half of roll of toilet paper and no... More 

Was this review helpful? Yes
abviflagstaffe, Webmaster at Americas Best Value Inn and Suites - Flagstaff E. Route 66, responded to this review

Dear Guest, Thanks for your comments. I’m pleased that you liked the price of our rooms and our great location near downtown entertainment and restaurants. I’m sorry that a few small issues detracted from your stay. I also sincerely apologize that you didn’t find our staff as friendly as you would have liked. This is not an indication of how... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 8, 2014

The room was average. Our curtains were not on all of the hooks and so allowed light in. The walls are thin, so you can hear neighbors and street traffic. The room is very dark, to the point where I thought there were only night lights available. There are 2 bulbs for the bathroom, but only 1 is lit. $20... More 

Was this review helpful? Yes 1
abviflagstaffe, Webmaster at Americas Best Value Inn and Suites - Flagstaff E. Route 66, responded to this review

Dear Guest, Thank you for taking time to comment about our accommodations, our pricing structure and our continental breakfast. I’m sorry you experienced problems with your stay, including some lighting problems in your room. If we had known of these problems we could have probably moved you to another room so these could be repaired for the next guest. In... More 

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Additional Information about Americas Best Value Inn and Suites - Flagstaff E. Route 66

Address: 1990 E. Route 66, Flagstaff, AZ 86004
Phone Number:
Location: United States > Arizona > Flagstaff
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn and Suites - Flagstaff E. Route 66 2*
Number of rooms: 30
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Also Known As:
Best Value Hotel Flagstaff

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