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All 65 Flagstaff hotels

Americas Best Value Inn and Suites - Flagstaff E. Route 66

2.0 of 5 Hotel   |   1990 E. Route 66, Flagstaff, AZ 86004
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Ranked #43 of 65 Hotels in Flagstaff
A recent review
3 of 5 stars Reviewed June 12, 2014
RICARDITO34 Phoenix, Arizona
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68 reviews from our community

Traveler rating
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    20
    19
    9
    12
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30
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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English first
Branson West, Missouri
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Took a chance on staying at Americas Best Value Inn and Suites - Flagstaff E. Route 66. Initially, after having met the nice young woman at the front desk, there was a hope that the inside of this old motel would be well maintained, clean, and up-to-date. No such luck. The first room that we were given was down a... More

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abviflagstaffe, Webmaster at Americas Best Value Inn and Suites - Flagstaff E. Route 66, responded to this review

Dear Guest, Thanks for offering your thorough comments. I regret that we could not satisfy you completely despite our efforts. We take real pride in our clean, comfortable rooms and in serving guests, and we’re willing to do whatever it takes for 100 percent customer satisfaction. Still, I hope you find accommodations in this area more to your liking if... More

Chandler, Arizona
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 4, 2014

I picked the location because I wanted to be close to downtown, If I only knew there were many other options! !! It is very incomfortable when you start your well deserved vacation with bad customer service.The young lady in the front was so RUDE, and I cant say it enough very RUDE!! I know I am not staying at... More

Was this review helpful? Yes 2
abviflagstaffe, Webmaster at Americas Best Value Inn and Suites - Flagstaff E. Route 66, responded to this review

Dear Guest, Thanks for your comments. I’m sorry you were disappointed with the customer service you received at our hotel. We satisfy most guests and apologize that we could not satisfy you. Nothing is more important to us than service, and the situation you mentioned is not an indication of how we usually do business. We look forward to welcoming... More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 19, 2014

We stayed there because it was inexpensive duing the 4th of July weekend. We should have paid more. First we get to our room and the wifi wont connect. Called the front desk and she tells us that she can move us rooms but no guarantee of wifi. WTH? Honestly? We went the stay usung our 4G. Not cool. Then... More

Was this review helpful? Yes 1
abviflagstaffe, Webmaster at Americas Best Value Inn and Suites - Flagstaff E. Route 66, responded to this review

Dear Guest, I’m terribly sorry that you experienced a lapse in housekeeping and a maintenance issue during your stay. I’m also sorry that the wifi didn’t work well with your device. In any case, we take great pride in this hotel and satisfy most guests. I sincerely apologize that we couldn’t satisfy you in this case and hope you will... More

Orlando, Florida
1 review
1 of 5 stars Reviewed July 11, 2014

You should be ashamed to have this dump represent your motel chain. The curtains had holes in them, Got there at 5:00pm, rooms weren't cleaned yet. Office staff was very rude. Wi-Fi didn't work, she didn't care. Outlets in bath did not work. Breakfast was a half pot of regular coffee, a few stale donuts, fruit loops and no milk.... More

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abviflagstaffe, Webmaster at Americas Best Value Inn and Suites - Flagstaff E. Route 66, responded to this review

Dear Guest, Thanks for your comments. I’m sorry that a few small issues apparently detracted so much from your stay with us. We satisfy hundreds every month and are sincerely sorry that we could not satisfy you in this case. I hope you will reconsider and visit us again so we can show you the pleasant experience that so many... More

Phoenix, Arizona
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 12, 2014

good, bad and ugly. Good---price and located near restaurants and downtown entertainment. Bad-----front desk not friendly. Share parking with auto parts store. I forgot to give them my Best Value card at check in so I didn't get discount (my fault, but they also didn't ask for it). Ugly--only had about a half of roll of toilet paper and no... More

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abviflagstaffe, Webmaster at Americas Best Value Inn and Suites - Flagstaff E. Route 66, responded to this review

Dear Guest, Thanks for your comments. I’m pleased that you liked the price of our rooms and our great location near downtown entertainment and restaurants. I’m sorry that a few small issues detracted from your stay. I also sincerely apologize that you didn’t find our staff as friendly as you would have liked. This is not an indication of how... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 8, 2014

The room was average. Our curtains were not on all of the hooks and so allowed light in. The walls are thin, so you can hear neighbors and street traffic. The room is very dark, to the point where I thought there were only night lights available. There are 2 bulbs for the bathroom, but only 1 is lit. $20... More

Was this review helpful? Yes 1
abviflagstaffe, Webmaster at Americas Best Value Inn and Suites - Flagstaff E. Route 66, responded to this review

Dear Guest, Thank you for taking time to comment about our accommodations, our pricing structure and our continental breakfast. I’m sorry you experienced problems with your stay, including some lighting problems in your room. If we had known of these problems we could have probably moved you to another room so these could be repaired for the next guest. In... More

Flagstaff, Arizona
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 29, 2014

When I saw the price of the hotel I though it would only be something on average, I was wrong. This place has very nice rooms, looked new and clean. Check in was quick and easy, and when I told him I didn't want to be close to the road, he happly changed the room fo me to a back... More

Was this review helpful? Yes 2
Papa, Hungary
Contributor
15 reviews 15 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 7, 2014

My most terrible night ever! Breakfast was like a joke, we skipped it... No help and no smile at all. The cleaning ladies are very nice :) easy to park and also an experience we would like to easily forget.

Was this review helpful? Yes 1
abviflagstaffe, Webmaster at Americas Best Value Inn and Suites - Flagstaff E. Route 66, responded to this review

Dear Guest, Thank you for taking time to comment about our hotel. I apologize that you experienced customer service issues during your stay and weren’t satisfied with the hearty breakfast we provide. I’m very sorry that we could not completely meet your needs during your stay. You didn’t mention any specific problems with the room, so I hope that was... More

Canberra, Australia
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 11, 2014

We found this place driving into flagstaff late one night and they were really nice. Room was really cheap and included an airconditioner, fridge, good shower and a large bed. Checking out in the morning was easy and because its on route 66 its was easy to get away before sunrise. Good washing and drying machine Perfect for our purpose

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Boston, MA
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed December 25, 2013

Was a little afraid of what i would find when we booked the motel..the reviews were not great but i wanted a cheap motel and the price definitely fit the criteria. Overall a solid motel for a quick overnite stop. However, on the minus side it is close to the train tracks. Safety wise there is NO deadbolt OR chain..just... More

Was this review helpful? Yes 2
abviflagstaffe, Webmaster at Americas Best Value Inn and Suites - Flagstaff E. Route 66, responded to this review

Dear Guest, Thanks for fairly reviewing our hotel. I apologize, however, that we could not more completely exceed your expectations. Yes, we are near train tracks, but there are few trains. We value guest security and believe we provide secure rooms in which guests feel safe. If there was a specific problem with the security in your room, we could... More

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Additional Information about Americas Best Value Inn and Suites - Flagstaff E. Route 66

Address: 1990 E. Route 66, Flagstaff, AZ 86004
Location: United States > Arizona > Flagstaff
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn and Suites - Flagstaff E. Route 66 2*
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Also Known As:
Best Value Hotel Flagstaff

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