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Americas Best Value Inn and Suites - Flagstaff E. Route 66

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1990 E. Route 66, Flagstaff, AZ 86004
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Americas Best Value Inn and Suites - Flagstaff E. Route 66
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Americas Best Value Inn and Suites - Flagstaff E. Route 66
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76 reviews from our community

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    14
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Contributor
29 reviews 29 reviews
22 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Clean room, quick stay and free coffee in the morning. A good regular motel you can easily spend the night. Hotel is 5min away from downtown Flgastaff and there are a couple of restaurant nearby. Would recommend

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Fayetteville, Arkansas
Top Contributor
258 reviews 258 reviews
46 hotel reviews
125 helpful votes 125 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Bath towels are really hand towels. Supplied a half roll of one ply toilet paper for three days. The tv and internet went down about every 15 minutes. False advertising. We couldn't wait to get out of here. The trains are very loud, you can hear the tv next door. No do not disturb signs so you get banging on... More 

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abviflagstaffe, Webmaster at Americas Best Value Inn and Suites - Flagstaff E. Route 66, responded to this review

Dear Guest, Thanks for your comments. I’m sorry that several small issues detracted from your stay. We focus on providing the best possible guest experience, and I apologize that we failed to meet your expectations. We hope you will focus on the good -- our great prices and clean, comfortable rooms -- and give us another try. Sincerely, Hotel Manager More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 5, 2015

This place was such good value! It's owned by a lovely young family and they really look after the rooms. The room was much bigger than I expected, there was a big cable tv, coffee maker with coffee provided. The bathroom basin and mirror were quite large and the shower was really hot and had a great stream. Linens were... More 

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Florida Keys, Florida
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 12, 2015

I admitted that I chose this hotel because it's cheap and close to route 66. We are a group of 4 people so I booked for a 2 double bed room, but I forgot to choose 4 people when I did it online. So when we arrived the hotel, a rude front desk lady asked us to pay for 2... More 

Was this review helpful? Yes 2
abviflagstaffe, Webmaster at Americas Best Value Inn and Suites - Flagstaff E. Route 66, responded to this review

Dear Guest, Thanks for commenting. I’m sorry that a pricing discrepancy detracted from your stay with us. If there is any outstanding issue, please contact me directly so I can correct this for you. We take real pride in providing great rooms, nice amenities and transparent pricing, and I regret that there was price issue. I hope you will give... More 

1 review
1 of 5 stars Reviewed January 3, 2015

We were young and naive travelers passing through flagstaff and got lured in by the price. We didn't know what to expect. When we arrive we saw a poorly lighted very sketchy fleebag. When we walked through the dark parking lot into the rundown office and right then customer and employee were arguing. At that point we debated abandoning the... More 

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abviflagstaffe, Webmaster at Americas Best Value Inn and Suites - Flagstaff E. Route 66, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the... More 

Los Angeles, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 21, 2014

This place makes the Motel 6 in Kingman I'm staying at right now look like the Four Seasons. It was everything you need. I was hesitant to make the reservation b/c the price was so low and thought it might be sketchy. The room was very clean and modern. The lamps were the kind you touch on and off (loved... More 

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Nashville, Tennessee
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 16, 2014

When I booked this hotel online I wasn't sure what to expect because the price was low for a hotel on the infamous Route 66 in Flagstaff. Needless to say, I was pleasantly surprised by the courteous staff and clean, decent rooms. This is an older hotel so it doesn't have all the bells and whistles but it makes up... More 

Was this review helpful? Yes 1
Branson West, Missouri
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 13, 2014

Took a chance on staying at Americas Best Value Inn and Suites - Flagstaff E. Route 66. Initially, after having met the nice young woman at the front desk, there was a hope that the inside of this old motel would be well maintained, clean, and up-to-date. No such luck. The first room that we were given was down a... More 

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abviflagstaffe, Webmaster at Americas Best Value Inn and Suites - Flagstaff E. Route 66, responded to this review

Dear Guest, Thanks for offering your thorough comments. I regret that we could not satisfy you completely despite our efforts. We take real pride in our clean, comfortable rooms and in serving guests, and we’re willing to do whatever it takes for 100 percent customer satisfaction. Still, I hope you find accommodations in this area more to your liking if... More 

Chandler, Arizona
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 4, 2014

I picked the location because I wanted to be close to downtown, If I only knew there were many other options! !! It is very incomfortable when you start your well deserved vacation with bad customer service.The young lady in the front was so RUDE, and I cant say it enough very RUDE!! I know I am not staying at... More 

Was this review helpful? Yes 4
abviflagstaffe, Webmaster at Americas Best Value Inn and Suites - Flagstaff E. Route 66, responded to this review

Dear Guest, Thanks for your comments. I’m sorry you were disappointed with the customer service you received at our hotel. We satisfy most guests and apologize that we could not satisfy you. Nothing is more important to us than service, and the situation you mentioned is not an indication of how we usually do business. We look forward to welcoming... More 

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 19, 2014

We stayed there because it was inexpensive duing the 4th of July weekend. We should have paid more. First we get to our room and the wifi wont connect. Called the front desk and she tells us that she can move us rooms but no guarantee of wifi. WTH? Honestly? We went the stay usung our 4G. Not cool. Then... More 

Was this review helpful? Yes 1
abviflagstaffe, Webmaster at Americas Best Value Inn and Suites - Flagstaff E. Route 66, responded to this review

Dear Guest, I’m terribly sorry that you experienced a lapse in housekeeping and a maintenance issue during your stay. I’m also sorry that the wifi didn’t work well with your device. In any case, we take great pride in this hotel and satisfy most guests. I sincerely apologize that we couldn’t satisfy you in this case and hope you will... More 

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