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Rodeway Inn Downtown

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122 West Route 66, Flagstaff, AZ 86001
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Rodeway Inn Downtown
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123 Reviews from our TripAdvisor Community

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Hebron, Indiana
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
1 of 5 stars Reviewed 2 weeks ago

arrived @ 2:30 A.M. Paid $150 for room. It was so dirty, blood on sheets, Door didn't lock, Old heating unit fell on my son, strong cat urine smell & NO HEAT. It was 32 degrees, you know it was cold..

Helpful?
3 Thank ReneeinHebron
Tampa, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I had a theft here this week in the same manner described by Emily M in her recent review. I came back to the room to find it unmade (an effort to have me think the maid wasn't there) and saw something missing from my bag that was there before. When I notified the receptionist/manager, she lied saying "No one... More 

Helpful?
2 Thank Robert D
Dipesh P, Guest Relations Manager at Rodeway Inn Downtown, responded to this review

Dear Robert D, It is really sad that you had such a bad experience during your stay here at our hotel. Your review is reported to our management for further verification. I assure you that your detailed concerns will be addressed by our key people appropriately and will not be disregarded. More 

Travelers are raving about these Flagstaff hotels

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 28, 2015

I ended up staying here due to a family emergency and it was the closest motel that was available to the hospital. My boyfriend made the reservation through hotels.com and informed them I would be checking in and I would be arriving late. When I arrived I had to ring the doorbell and the manager opened the office. The manager... More 

Helpful?
1 Thank RAcothley
Dipesh P, Guest Relations Manager at Rodeway Inn Downtown, responded to this review

Dear RAcothley, I am very sorry for the inconvenience you felt during your stay in our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations on the cleanliness and service. Your feedback will be called to the attention of concerned staff to verify the status of the room assigned to you.... More 

Montevideo, Uruguay
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed December 18, 2015

We had a reservation through a third party, we arrived late in the evening, the manager could finally sort things out but was not friendly at all with us. Room was ok for a budget hotel. Breakfast was advertised but non existent, just coffee which was cold we just ran fast to the closest fast food restaurant for breakfast. Would... More 

Helpful?
1 Thank adrita2012
Dipesh P, Guest Relations Manager at Rodeway Inn Downtown, responded to this review

Dear adrita2012, Thank you for taking the time to write such a thorough and detailed review regarding your stay at our hotel. I regret that you did not enjoy the service and the manner you were attended during your check in. We appreciate your insightful feedback. This will help us further improve the quality of our services moving forward. Thank... More 

Tempe, Arizona
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed December 12, 2015

I used to love this hotel. It is in a great location, especially if you are going to a show at The Orpheum. The last time I was there was just 2 months before my most recent visit. I don't know why things went so very wrong this time. The rates are usually pretty low. They were higher this time.... More 

Helpful?
1 Thank moshgirl
Chandler, Arizona
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed November 25, 2015

Booked this room through hotels.com. I picked this place because of the location, it was in the downtown area, which we just wanted to get away for the night and do some bar hopping. We arrived around 4PM and while checking in, the lady stated that I had to pay a $3.50 utility charge? WTH? I've never heard of such... More 

Helpful?
2 Thank tildog
Dipesh P, Guest Relations Manager at Rodeway Inn Downtown, responded to this review

Hello tildog, It's our ambition to give you a five star experience, and it's disheartening to discover that this is not the impression we left you with. I hope you will accept our sincerest apologies for the service that you did not receive regarding the necessity of correcting such issues as quickly as possible. I do thank you for bringing... More 

Grand Canyon National Park, Arizona
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed November 8, 2015

The room seemed relatively clean but there were hairs on the sheets so I opted to sleep in my sleeping bag on top of the bed rather than in the bed. The comforter had a permanent stain on it so it made the room feel dingy and dirty on first glance. The carpet was dirty and had little white scraps... More 

Helpful?
2 Thank YonderMountainMomma
Dipesh P, Guest Relations Manager at Rodeway Inn Downtown, responded to this review

Hello YonderMountainMomma, Thank you very much for sharing with us a very detailed account of your recent stay at our hotel. I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. Please know that we... More 

Big Sandy, Texas
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
4 of 5 stars Reviewed November 4, 2015

We spent two nights at this charming Rodeway Inn on Route 66. The combination of friendly customer service, cozy accommodations and affordable rates was most appreciated by us two, road-weary travelers. Even though the rooms weren't as spacious as some of the more modern, expensive, big box, architectural-designed hotels, it had everything we needed, including two comfortable beds to sleep... More 

Helpful?
1 Thank Suzanne B
Dipesh P, Guest Relations Manager at Rodeway Inn Downtown, responded to this review

Hello Suzanne B, Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. It is truly our primary aim to ensure that you feel at home and to help you in any way that we can. Thank you for this thorough and insightful... More 

Tamuning, Mariana Islands
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 15, 2015 via mobile

Older property in decent shape. No frills, but Excellent proximity for walking Historic Flagstaff. On the second morning however, I happened to notice the exposed mattress...YUCK! For some reason, Expedia does not support Flagstaff via their interactive maps, which made it difficult to book online.

Helpful?
1 Thank MCurry123
Remon H, Guest Relations Manager at Rodeway Inn Downtown, responded to this review

Hello MCurry123, It's our primary goal to ensure that you receive the best lodging experience and we wish to let you know that your voice is extremely important to us. I also want to thank you for bringing these matters to our attention and to assure you that your review means a lot to us and that we'll be using... More 

Basel, Switzerland
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed October 13, 2015

I stayed here only due to the price. I didn't want to pay too much but due to the grand canyon all motels around had high prices. So I had the choice between a motel 6 and that Rodeway Inn and decided to choose that motel even if it was 30 $ more expensive than the motel 6. The reason... More 

Helpful?
2 Thank arm m
Remon H, Guest Relations Manager at Rodeway Inn Downtown, responded to this review

Hello arm m, Thank you for sharing with us your experience at our hotel. Our staff is held to a high standard of hospitality and I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication. I hope you will accept our sincerest apologies for the service that you did not receive... More 

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