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All 65 Flagstaff hotels

Fairfield Inn Flagstaff

2.5 of 5 Hotel   |   2005 South Milton Road, Flagstaff, AZ 86001
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Ranked #25 of 65 Hotels in Flagstaff
A recent review
4 of 5 stars reviewed 1 week ago
Joseph R Surprise, AZ
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458 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Surprise, AZ
Top Contributor
51 reviews 51 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel offered nice rooms with excellent beds and a nice free breakfast. It was close to Old Town , the wonderful Arboretum and the Lowell Observatory as well as the NAU campus. It was clean and the staff is very pleasant. Only two minor issues ... it was hard to find ( but they gave excellent directions to get... More

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West Covina, Ca
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Flagstaff is kind of expensive, but a beautiful location. The rooms served it purpose, big enough for two. Clean and neat, I like the fact we could park right outside of our door. The staff were nice. Access to the hotel is a little tricky, since we aren't familiar with the area. Eating place all around.

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Fairfield_Flagstaff, Operations Manager at Fairfield Inn Flagstaff, responded to this review

Thank you for your review. We appreciate your feedback regarding your experience staying with us and we are glad that it was positive for you. We do pride ourselves on providing excellent customer service which in turn provides a quality guest experience here at our hotel. Thanks again and we hope that you would consider staying with us again if... More

Phoenix, Arizona
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

The worst part was the bed. It was tiny and hard as a rock. The pillows were flat and hard. We were also unfortunate enough to stay on the second floor. It sounded like giants stomping around above us for a good part of the night. I got may be three hours of sleep. There was a sticky substance several... More

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Management response:

Hello, My name is James Byas and I am the Operations Manager for the Fairfield Inn Marriott in Flagstaff. I wanted to reach out to you and apologize for any issues you had with your stay. We appreciate your feedback and I would appreciate it if you would please contact me directly in order to get some more details about... More

Trumbull, Connecticut
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here as a staging point for our visits to the Grand Canyon. The room was clean, and provided enough space for my wife and I. I don't know what people expect, you're only in your room to sleep and shower. Who needs a big place??? The front desk staff was great as they provided suggestions for places to... More

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Chandler, Arizona
Contributor
17 reviews 17 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed one night while visiting NAU - it was clean enough, quiet enough, close enough but nothing special. Breakfast was ok, so really I have no complaints. Everything seemed small and cramped, too much in too little space. I would probably try another hotel on my next visit

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Fairfield_Flagstaff, Operations Manager at Fairfield Inn Flagstaff, responded to this review

Hello, We wanted to thank you for taking the time to write a fair and honest evaluation of our hotel. We do not make any excuses for the property's limitations but we do feel that we more than make up for it with our staff who provide the best experience they can during a guest's stay. Thank you for staying... More

Gilbert, Arizona
Contributor
11 reviews 11 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Sign says Marriott outside...but inside the guest rooms its tiny and cramped like a super 8... And the exterior corridors reminded me of some roadside horror movie motel. So on that note let me tell you we didn't notice the problems until we awoke after the 1st night...Blech. So as I went to pull the sheets and duvet up I... More

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Fairfield_Flagstaff, General Manager at Fairfield Inn Flagstaff, responded to this review

Thank you for the additional information that you provided me with. As I mentioned to you as a General Manager I take all comments seriously and respond accordingly as to not repeat the same challenge to another customer. Thanks again for the comments because if I do not know about it I cannot fix it. Have a great week! More

Palm Springs, California
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I admit that I did not perform much due diligence in selecting the Fairfield in Flagstaff. With just a couple of days notice I reserved a room there based solely on past positive experiences with this brand in other states. That turned out to be a big mistake. This is an older style property with exterior room entrances. Because of... More

Was this review helpful? Yes 1
Fairfield_Flagstaff, Assistant General Manager at Fairfield Inn Flagstaff, responded to this review

Hello Paul, I wanted to thank you for your response through TripAdvisor regarding this hotel. I understand your frustrations with your experience staying here and as an older Fairfield Inn property I cannot deny that there are some shortcomings with the building but we are confident we still provide a quality guest experience for our the people that stay with... More

Glasgow, United Kingdom
Top Contributor
72 reviews 72 reviews
32 hotel reviews
174 helpful votes 174 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We booked using Marriott points. I was a bit apprehensive when reading reviews about outside corridors etc. Actually I think I'd have liked that but we were on the 3rd floor, which was also nice. I was more concerned about bugs getting in if it was an outside corridor, not realising at the time of booking that Flagstaff is cooler... More

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Fairfield_Flagstaff, Assistant General Manager at Fairfield Inn Flagstaff, responded to this review

Hello Lesley, I wanted to let you know that we really appreciate your feedback about our hotel. We use all guest comments, positive and negative to help us improve and to continue providing a quality guest experience. I have let the Front Desk Staff members that worked that morning, Martin and Sam know that your really appreciated their help in... More

San Francisco, California
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed September 19, 2014

I've stayed at a lot of Marriotts (my husband is an elite member) - my friends, I'm here to tell you that this is not the quality and type of Marriott that you're used to. The rooms are extremely small - it reminded me of an old motel that had been retrofitted - and the bathroom was so tiny. The... More

Was this review helpful? Yes 2
Fairfield_Flagstaff, Assistant General Manager at Fairfield Inn Flagstaff, responded to this review

Greetings ShoeGalSITC, Thank you very much for taking the time to provide feedback regarding your recent visit. We apologize for failing to meet the expectations of a typical Marriott experience. I would like the opportunity to talk with you directly to discuss your stay in more detail. I look forward to touching base with you in the near future. At... More

Birmingham, Alabama
1 review
5 of 5 stars Reviewed September 19, 2014 via mobile

Our room was clean and quiet. Breakfast was good with nice choices. The staff was exceptional friendly and helpful. There was a dry erase board in the lobby with the daily forecast and trivia. One morning there was a large group of bikers staying at the hotel and the staff choose trivia that dealt with motorcycles as they knew it... More

Was this review helpful? Yes
Fairfield_Flagstaff, Assistant General Manager at Fairfield Inn Flagstaff, responded to this review

Greetings rosenthal5, Thank you for the kind words regarding your recent visit to beautiful Flagstaff! Please do think about us again for future visits our way. At Your Service! Jordan D. Mauck Assistant General Manager Fairfield Inn Marriott - Flagstaff 2005 S. Milton Road Flagstaff, AZ 86001 (928)773-1300 ext 780 jordanm@swhm.com More

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Additional Information about Fairfield Inn Flagstaff

Address: 2005 South Milton Road, Flagstaff, AZ 86001
Location: United States > Arizona > Flagstaff
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn Flagstaff 2.5*
Number of rooms: 130
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Also Known As:
Fairfield Inn Flagstaff Hotel Flagstaff
Fairfield Flagstaff
Flagstaff Fairfield Inn

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