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Motel 6 Flagstaff East - Lucky Lane

2440 E Lucky Ln, I-40 at Exit 198/Butler Ave, Flagstaff, AZ 86004
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1 room 1 guest
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Motel 6 Flagstaff East - Lucky Lane
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62 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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2 reviews
1 of 5 stars Reviewed 2 weeks ago

I was here on business the tub was filthy unclean, shower rod fell on my head, the front desk manager( JANIS) during the early morning is rude disrespectful has no manners what so ever no customer service she needs to be retrained on how to deal with guest issues, and they also accused me of being to loud in the... More 

Was this review helpful? Yes
6Team, brand expericened team member at Motel 6 Flagstaff East - Lucky Lane, responded to this review

Dear Guest, Thank you for sharing your feedback. We apologize for any misunderstanding that may have occurred during your recent stay with regard to our rate policies and the inconveniences you experienced. We are committed to delivering a clean, comfortable room and apologize for any failure in following through on that commitment during your recent stay. Our staff aims to... More 

Jefferson City, Missouri
Level Contributor
11 reviews
6 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

for a place that makes you pay for wifi , it was super slow and weak had to call the front desk to fix our air , stayed 2 nights , the air broke the second night but we didnt complain , rooms are clean and compact, our room didnt have a microwave or fridge , the hotel didnt have... More 

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Congleton, United Kingdom
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This was probably one of the poorest Motel 6's I have stayed in. The towels were old and frayed and window blinds didn't cover the whole windows. The kicker is that they charge you for 24hours internet, per device, of about $4. The internet is extremely slow and often cuts out. Its one thing to have crap free wifi, but... More 

Was this review helpful? Yes 1
Level Contributor
51 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed July 19, 2015

We've stayed in 1 and 2 star motels across the western US and this one was the worst we encountered. Dirty room, dirty towels, rundown looking building. No breakfast, wifi isn't free - stay somewhere else! One of the towels in our room had a chunk of something brown dried and stuck on it so I took it to reception... More 

Was this review helpful? Yes
6Team, Brand Experience Team member at Motel 6 Flagstaff East - Lucky Lane, responded to this review

Dear Guest, Thank you for posting your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please know the conditions you experienced are an exception to our guest commitment and as such, we apologize. Motel 6 standards for quality rest on our promise to offer... More 

Travelers are raving about these Flagstaff hotels

Walland, Tennessee
Level Contributor
3 reviews
4 of 5 stars Reviewed July 12, 2015

Stayed in June, 2015. Older motel....has a few dents, scratches & scars. But so do I. We had 2 rooms for 3 nights and on the way back through, stayed 1 more night. Did not realize till got back home to Tennessee that we had lost a camera. -- Two week trip, so stayed in many different motels. Called each... More 

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San Francisco, California
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4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 29, 2015

Everything else was overpriced and $68.77 for a Motel 6 is not my idea of reasonably priced, but the rooms themselves had been recently redone and were very nice. Jennifer at the desk was exceptional.

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Glendale, Arizona
Level Contributor
4 reviews
1 of 5 stars Reviewed June 17, 2015

The Motel 6 room was not in the best shape and it made me feel like I had been put in a prison cell. It was dirty and filthy. The tub had stains and mold growing. The bathroom did not seem very clean and I wished I had a can of Lysol with me to sanitize everything. The bed seemed... More 

Was this review helpful? Yes
6Team, Brand Experience Team member at Motel 6 Flagstaff East - Lucky Lane, responded to this review

Dear Guest, Thank you for taking the time to share your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Motel 6 standards for quality rest on our promise to offer the lowest price of any national chain by delivering the essential elements of a... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 14, 2015

I could go on all day about the issues with the room I had but to keep it short...blood on sheet, blood on pillow case, stained towels, non smoking room but reeked of tobacco, 1 power outlet. Go somewhere else if you can, I'm in a different motel 6 now and it's like a 5 star hotel compared to motel... More 

Was this review helpful? Yes 1
Tecumseh, Oklahoma
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 27, 2015 via mobile

Check in "starts at 3". That doesn't mean your room will be ready at 3. That means, the earliest you possible can check in is 3, IF your room is ready. So we waited. Waited while housekeepers were visiting and smoking (in view of guests who are waiting). Finally got checked in around 4pm. The room was disgusting. Black mold... More 

Was this review helpful? Yes 1
6Team, Brand Experience Team member at Motel 6 Flagstaff East - Lucky Lane, responded to this review

MItchell, Thank you for sharing your review. Please know that the conditions you describe are atypical to Motel 6 standards for quality and we apologize for the inconveniences you describe. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience we have fallen short and would like to apologize... More 

Dallas, Texas, United States
Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed December 14, 2014

Had to find a place to crash "indoors" after backpacking the Grand Canyon. This was cheap, close to the highway. It's a cheap motel and thats exactly what it is, no more, no less. The outside, parking lot and office look a little sketchy, but the rooms had been remodeled with wood floors and were clean.

Was this review helpful? Yes 3
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