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Quality Inn - Flagstaff / East Lucky Lane

2.0 of 5
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2500 East Lucky Lane, Flagstaff, AZ 86004
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1 room 1 guest
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Quality Inn - Flagstaff \/ East Lucky Lane
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252 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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1 review
3 of 5 stars Reviewed 2 days ago NEW

The room was not ready when we arrived at 430 pm. The room was clean the breakfast was awesome but the pool they advertised has been closed for months due to a handicap chair needing to be installed. Had I known that I would have booked some where else. Having children it was torches for the to have the pool... More 

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55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Even though their are pretty pictures of the pool online apparently it has been closed for at least a month. I would not have booked this place if I had known the pool was out of service and now it is to late to book somewhere else unless I want to pay double the price. If you are looking for... More 

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Travelers are raving about these Flagstaff hotels

Worcester, Massachusetts
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Moved across country and decided to stay here last minute.. Reasonable price, quiet and pleasant customer service! I recommend if you decide to swing by! Rooms were in great shape no complaints every room clean no problem with shower! THUMBS UP!

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Huntington Beach, California
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

The cost of this hotel is not worth it. It cost was $114 and I was expecting it to be somewhat nice but the bed is so old the springs are uncomfortable. The t.v. is the old big tv the floor was really gross and the furniture needed repair. There wasn't any place to hang your clothes so the hangers... More 

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1 review
5 of 5 stars Reviewed 1 week ago

The room was clean, the bathroom was clean. The man at the front desk was welcoming and friendly. The free breakfast had many choices. Quiet. I had to get some things at the store and Walmart was in walking distance. (1 min. drive) We got in late in the evening and left early, but slept well and felt rested for... More 

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O'Fallon, Illinois
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stopped here off the highway without a reservation. We called and price checked a couple places before choosing this one..I chose this one because the man I spoke to was the friendliest on the phone and gave us a good price. Check in was easy and the lady who checked us in was friendly as well. The property and... More 

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Remon H, Guest Relations Manager at Quality Inn - Flagstaff / East Lucky Lane, responded to this review

Thank you so much for acknowledging the efforts of our staff to make you feel comfortable and at home. We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our bathroom. On behalf of... More 

Adelaide, Australia
Level Contributor
234 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spent two nights while driving Route 66 and visiting the Grand Canyon. The check-in staff were friendly and helpful. The rooms were clean and the beds were comfortable. Our room was on the ground floor and had a good outlook to the pool. Unfortunately the pool was out for maintenance when we were there. We did have a housekeeping... More 

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Dipesh P, Guest Relations Manager at Quality Inn - Flagstaff / East Lucky Lane, responded to this review

Thank you for sharing your honest and constructive review, rating, and evaluation of our services and accommodations.We strive to give you a wonderful experience, and I am very happy to discover that you enjoyed your stay; though I regret to hear that you weren't thoroughly impressed with the unavailability of our pool during your visit. We look forward to your... More 

Lascassas, Tennessee, United States
Level Contributor
34 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 27, 2015

We spent one night at this fine establishment! Room was were clean, thank you! The continental breakfast was out of this world, scrambled eggs, sausages, Danish, waffles, cereal, juices, milk, coffee, tea, hot cocoa mix, fresh fruit! Everything I tried was great!

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Remon H, Guest Relations Manager at Quality Inn - Flagstaff / East Lucky Lane, responded to this review

Thank you so much for your compliments, five star rating and review of our breakfast and high housekeeping standards. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again! More 

Kansas City, Missouri
Level Contributor
89 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed July 27, 2015

Easy access to highway, restaurants nearby, and room was very clean and comfy. I would stay here again if in the area. The breakfast area seemed large, but it was very crowded early in the morning. 7am We went to McDonalds down the street.

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Remon H, Guest Relations Manager at Quality Inn - Flagstaff / East Lucky Lane, responded to this review

It's good to hear from you and we are very glad that you enjoyed the value and the convenient location of our hotel! We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again! More 

Fort Defiance, Arizona
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 21, 2015

Their handicapped rooms are not handicapped friendly. The room was way too small. I couldn't get the wheel chair in the room so my mother had to use her walker which I almost didn't bring. We were barely able to get it between the bed and the desk. There was no room for our luggage so we had to put... More 

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Dipesh P, Guest Relations Manager at Quality Inn - Flagstaff / East Lucky Lane, responded to this review

I am terribly sorry to hear of the difficulties you experienced during your recent stay with us. Know that your voice is important to us and that we are working hard to address these issues and improve upon the guest experience. We greatly appreciate your time in bringing a number of important matters to light and we hope that you... More 

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