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Quality Inn - Flagstaff / East Lucky Lane

2.0 of 5
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2500 East Lucky Lane, Flagstaff, AZ 86004
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Quality Inn - Flagstaff \/ East Lucky Lane
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282 Reviews from our TripAdvisor Community

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Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

More basic than other Quality Inns that we have stayed in. Bed was older and not very comfortable. Was impossible to block out enough outside light to sleep well. Have stayed at better hotels in Flagstaff for same price. Gave it 3 stars because there's no two and a half-star option.

Helpful?
Thank jean k
El Remate, Guatemala
Level Contributor
13 reviews
5 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

We had reservations and stayed two nights. Staff was helpful and breakfast was a better than average but layout and design of the dining area wasn't good. I didn't like the curved circle stairway. Parking behind was dark. Denny,s near by just walking was appreciated. Also easy arrival from the airport but pay attention and turn right at Denny's since... More 

Helpful?
Thank LCDDD
1 review
1 of 5 stars Reviewed 4 weeks ago

Stayed New Years eve night. Breakfast; no forks-front desk girl fiddling with phone was put out. Next, no coffee-girl who was supposed to be taking care of breakfast bar is at front desk with front desk girl both fiddling with their phones. Next, out of eggs-breakfast girl, front desk girl and another employee ALL at front desk ALL fiddling with... More 

Helpful?
Thank keith b

Travelers are raving about these Flagstaff hotels

Dayton, Ohio
1 review
5 of 5 stars Reviewed December 24, 2015

With a street named Lucky how could it be bad? It was cozy, friendly, with a delicious hot breakfast. The sheets were high quality and the pillows were fluffy. the staff was nice, and welcoming. It was well heated. It was perfect. Thank you Quality Inn you lived up to your name.

Helpful?
Thank 584abe
ROCHESTER
Level Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed December 19, 2015

When we arrived in Flagstaff, it turned out to be graduation night, so we had to take the only room available to us. I thought a Quality Inn would be all right, but it was really marginal. The room was full of battered furniture, the heating unit didn't cycle—so it just ran all night, making the room very stuffy and... More 

Helpful?
Thank ParkAddict
Tacoma
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed November 30, 2015

We stayed here passing through during the thanksgiving holidays. The staff was friendly and processed our check in and out with ease. Our room was clean and comfortable however the textiles could use some upgrading. One of our bedspreads had a visible hole in it. The room is equipped with a coffee pot and iron as well as a television... More 

Helpful?
Thank lions22
Sobieski, Wisconsin, United States
Level Contributor
66 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed October 27, 2015

We had a first floor room, it was quiet enough despite the nearby highway. It was clean and the internet worked sufficiently. It was a great stop along our trip and served us well. We did not partake of their breakfast.

Helpful?
Thank John L
Dipesh P, Guest Relations Manager at Quality Inn - Flagstaff / East Lucky Lane, responded to this review

Hello John L, Thank you for staying with us. We are pleased that we had certainly met your needs of a place to stay during your stop along your trip. We also appreciate your suggestions for how we can continue to improve and we hope to see you again soon. More 

Phoenix, Arizona
Level Contributor
80 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed October 22, 2015

Pros: The location is great, close to the freeways and easy access to everything that you may want to do in Flagstaff. Good selection of channels, and plenty of restaurants near by. Cons: Rooms are outdated, needs a major update. Number one complain are the beds! Old and noisy, not comfortable at all. I'm not picky when it comes to... More 

Helpful?
Thank CarlosVent
Dipesh P, Guest Relations Manager at Quality Inn - Flagstaff / East Lucky Lane, responded to this review

Hello CarlosVent, Thank you very much for sharing with us your review. Though we are pleased that we were able to meet your satisfaction in terms of convenience and services, it is disappointing to hear that you were not pleased with the accommodations that we had provided for you. Your feedback will serve as a basis to all of our... More 

Ganado, AZ
1 review
4 of 5 stars Reviewed October 21, 2015

My stay was great! The only recommendation I have is, changing the breakfast menu instead of having the same thing both mornings that I was there. The room size met my expectations, along with the iron & ironing board, and hairdryer. The only thing I was missing was a refrigerator! Thanks for the great hospitality!

Helpful?
Thank Rolanda_Tody
Dipesh P, Guest Relations Manager at Quality Inn - Flagstaff / East Lucky Lane, responded to this review

Hello Rolanda_Tody, Thank you very much for staying with us and for letting us know your thoughts on your recent stay with us. I am glad that you found our accommodations to be comfortable and our service to be welcoming. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no... More 

Euless, Texas
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed October 12, 2015

The hotel is truly need of complete renovation if it want to improve its rating and reviews. There is an expose electrical box, the light switch to the bathroom is on the wall not easily accessible especially if you are wheelchair bound. The water faucet on/off it knob need to be replaced perhaps with sensor activated for easier usage. Cleaning... More 

Helpful?
Thank Rudy-R283
Dipesh P, Guest Relations Manager at Quality Inn - Flagstaff / East Lucky Lane, responded to this review

Hello Rudy-R283, Thank you for staying with us and for taking note of the aspects of our facilities that we must look into. We apologize if we were not able to meet your satisfaction during your stay at our hotel. Your comments help us to understand where we most need to improve for our future visitors and for people like... More 

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