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SpringHill Suites Flagstaff

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2455 Beulah Blvd, Flagstaff, AZ 86001
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SpringHill Suites Flagstaff
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444 reviews from our community

Traveler rating
    194
    145
    60
    30
    15
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195
99
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39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Litchfield Park, Arizona
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

In February, we had 2 rooms for 2 nights as my sister was traveling with us. We have stayed at Springhill Suites before and I'm always pleased with the cleanliness and the service received. My sister agreed that her room was great, but I have to say that the front desk displayed incredible professionalism. My husband was not feeling well... More 

Was this review helpful? Yes
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this review

Thank you for taking the time to review your stay with us! It is our goal to ensure that every guest has a great stay with us, and we love that our front desk took note of your husband not feeling well and hoped to make his day a little brighter! We look forward to welcoming you back on a... More 

Saint Louis, Missouri
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 of 5 stars Reviewed 1 week ago

Marriott has its business model nailed. There are seldom any surprises with Marriott properties. This hotel has a modern, somewhat trendy ambience. The free breakfast is routine. I actually would pay a little more for a better breakfast with fresher bread and pastries and a wider selection of food. Some hotel chains charge a set price for breakfast but provide... More 

Was this review helpful? Yes
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this review

Thank you for taking the time to review your stay with us. We are pleased that you enjoyed your stay and look forward to welcoming you back on a future trip! More 

Hochspeyer, Germany
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here two nights while hiking in the Grand Canyon during Spring Break. It was clean, neat, and trendy. The kids loved the Chupa Chup suckers at the front desk (they used to get those when we lived in Europe). The breakfast was good but the tables were always messy. It would be nice if the staff could wipe... More 

Was this review helpful? Yes
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this review

Thank you for taking the time to review your stay with us! We are so happy your kiddos enjoyed the Chupa Chup pops! Thank you for the breakfast tables comment we will address this with our breakfast staff. More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Book the hotel for a two family vacation. The hotel was under construction in the lobby which I don't remember seeing on the web site before I booked. Also my daughter has bad allergies and I found out it was a pet friendly hotel. The staff was nice and helpful and moved my room from the 1st to 5th floors... More 

Was this review helpful? Yes
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this review

Thank you for taking the time to review your stay with us. We are completing a lobby refresh which should be completed in a few weeks. We are pleased that our staff was able to accomodate your request to be in a non-pet room. More 

Denver, Colorado
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

At just an hour and fifteen minutes from Grand Canyon Natl. Park, this hotel was the perfect location for us, the room was spacious and comfortable we had a king bed and a pull out sofa for our son and it was very clean, we had a great check in, Emily gave us maps and information about restaurants in the... More 

Was this review helpful? Yes
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this review

Thank you for taking the time to review your stay with us! We are so pleased that Emily helped make your stay and enjoyable one! We look forward to welcoming you back on a future trip to Northern Arizona. More 

Provo, Utah
Top Contributor
161 reviews 161 reviews
39 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 1 week ago

We've stayed here before but the experience this time was not great. Front desk staff very helpful, overall service is very good but the room was not as clean as it could have been and we were in 101 and listened to people go up and down the stairs all night. Planned on staying two nights but moved on to... More 

Was this review helpful? Yes
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this review

Thank you for taking the time to review your stay with us. We aplogize about the noise you experienced in room101, but are pleased the front desk addressed your concerns and offered to move you rooms. We sincerely hope you try us again on a future stay in Flagstaff. More 

Illinois
Top Contributor
190 reviews 190 reviews
47 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed 2 weeks ago

There were really nice people at check-in which was hard for them to do because I gave them "heck" for the bad directions on their website. The room was very clean, large and comfortable. We saw the receptionist later in the evening and asked how our dinner was. Still so pleasant late in the night! There was no road noise,... More 

Was this review helpful? Yes
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this review

Thank you for taking the time to review your stay with us! We appreciate your feedback regarding the directions on our website and we will make sure to review them to ensure they are as accurate as possible. We look forward to welcoming you back on a future trip to Flagstaff. More 

California
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here twice. The first time I had no complains. The first time we had a young girl with short hair check us in. She was wonderful. The second time it was just too noisy. I asked for a first floor but instead was placed on the second floor NEAR the stairs. We were woken up really early by... More 

Was this review helpful? Yes
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this review

Thank you for your review on your stay with us! We appreciate your comment regarding Emily one of our Front Office Associates, we will make sure to pass your kind words on to her. We will be going through a rooms renovation begining in December and are very excited to annouce that all of our soft goods including the carpet... More 

Denver
Top Contributor
266 reviews 266 reviews
53 hotel reviews
167 helpful votes 167 helpful votes
3 of 5 stars Reviewed 3 weeks ago

So our room had a few problems, but over all the hotel was probably better than our particular room. Our room had some stains on the carpet, furniture. The toilet, tub and sink all had cracks. I can't compare other rooms. It was comfortable bed though. The staff was very friendly and the breakfast was terrific. We are marriott rewards... More 

Was this review helpful? Yes
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this review

Thank you for taking the time to review your stay with us!, we truly appreciate your feedback! We are excited to annouce that we will be going through a rooms renovation begining in December. We will be replacing all of the carpet and soft goods in the studio suites! We look forward to welcoming you back to to our newly... More 

Top Contributor
60 reviews 60 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was working in Sedona and chose to stay in Flagstaff because it was about $100 cheaper. I choose this hotel because of my Marriott status. I was greeted by a gentle man who was only on his second day of work at the hotel, I believe his name was Steve. He was very polite and was able to get... More 

Was this review helpful? Yes
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this review

Thank you for taking the time to review your stay with us! We are pleased that you enjoyed your stay with us and our staff helped make your stay even more enjoyable. We look forward to welcoming you back soon! More 

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