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Courtyard Flagstaff

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2650 South Beulah Boulevard, Flagstaff, AZ 86001
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Courtyard Flagstaff
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537 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Courtyard Flagstaff
See the most recent reviews
Denver, Colorado
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed February 9, 2013

Average Courtyard. The good - The gentleman checking us in did great job. He was very friendly, efficient and very polite. The bad, when leaving the guy at the front desk just said - bye. There was no "how was your stay", "have a good day". He was too busy to acknowledge us. The ugly, at 2am the alarm clock... More 

Was this review helpful? Yes 3
Gina L, Director of Sales at Courtyard Flagstaff, responded to this review

Thank you for your feedback on your recent trip to Flagstaff! We are so pleased to hear that your check in experience was delightful. We also appreciate your feedback regarding our morning front desk associate, customer service is our number one priority and we will ensure no matter how busy the front office is that they properly acknowledge our guests.... More 

Staten Island, NY
Level Contributor
33 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed January 28, 2013

Found this property to be fine- typcial Courtyard with the updates that have been done to the rooms- nice staff and good location off the highway and across the street to Wal-Mart. Perfect for one night in and out.

Was this review helpful? Yes 2
Gina L, Director of Sales at Courtyard Flagstaff, responded to this review

Thank you for your review! We are happy to hear that you enjoyed your stay with us during your trip to Flagstaff and we look forward to welcoming you back in the future. More 

Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 24, 2013 via mobile

I love this hotel great locatin, indoor pool and hot tub. Fitness center with individual TV's on each piece of equipment and free weights. The fire pit is nice when the weather cooperates. The bar is fully stocked with a huge selection of liquor. The staff is super friendly and always remembers me when I come back

Was this review helpful? Yes 2
Gina L, Director of Sales at Courtyard Flagstaff, responded to this review

Thank you for your review on your recent stay at our property. We are happy to hear that you enjoyed your stay and we look forward to welcoming you back on your future visits to Flagstaff! More 

Los Angeles, California
Level Contributor
88 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed January 22, 2013

I stayed in other properties for years, but switched to this Courtyard. The reasons are, it is well-run, clean, nicely located, has a good indoor pool and spa(crucial in cold days), and it's prices are fair. It has a well-appointed lobby/common area, a good bar for cocktails and the usual Courtyard breakfast. It is close to a ton or restaurants... More 

Was this review helpful? Yes 1
Gina L, Director of Sales at Courtyard Flagstaff, responded to this review

Thank your for your review on your recent stay at our property! We are so happy that you enjoyed your stay with us. Also, thank you for your feed beack in regards to our breakfast offerings. In addition to the buffet we also have an a la cart menu. We have addressed this with our restaurant staff and will make... More 

Tampa
Level Contributor
104 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed January 9, 2013

I spent one night here on vacation back in November 2012. The hotel was very nice, and all of the rooms were updated and clean. There was a really nice sitting area outside, however with temperatures in the 20's I didn't get to try it. They were redoing the roof on the other building, but it was not too loud... More 

Was this review helpful? Yes 1
Gina L, Director of Sales at Courtyard Flagstaff, responded to this review

Thank you for your review regarding your stay in November, we are truly happy that you enjoyed your stay with us! Also, thank you for your feed back regarding our breakfast. We do serve our buffet that is $10.95 for adults however we do have an a la cart menu available if you do not want the complete buffet. We... More 

Scottsdale, Arizona
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed January 4, 2013

This was a great hotel. I stayed here with my two young children during a quick ski trip to Northern Arizona. Rooms are large and updated with very nice furnishings and all the amenities one would need for a family or business-realted stay. The staff was very efficient and friendly. The only downside was the breakfast buffet. The food was... More 

Was this review helpful? Yes 1
Gina L, Director of Sales at Courtyard Flagstaff, responded to this review

Thank you for your review on your recent stay! We are glad that you enjoyed the accomodations and had a great stay with your family. We are so pleased to hear that the guest service you received was top notch and we have passed your comments along to our upper level managment as well as our line level employess. Thank... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 29, 2012

While this hotel is beautiful I'm not sure that the customer service merits the $169/night price tag that comes along with it. From the moment we walked in the customer service was poor. We were dealing with Chea (sp?) for check in who while in the process answered the phone only to leave us standing there for nearly 10 minutes... More 

Was this review helpful? Yes 1
Gina L, Director of Sales at Courtyard Flagstaff, responded to this review

Thank you for your feedback regarding your stay in Flagstaff. Becuase of guests like you we are able to adress the issues at hand and resolve them. We pride ourselves in the customer service that our staff delivers to our guests and we have addressed the issues that you experienced with our Front Office Associate. We have also just updated... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed December 29, 2012

The pictures made this hotel seem different than most, it wasn't. It has an indoor pool and jacuzzi. The jacuzzi had so many chemicals it burned our eyes.,as we checked in we were asked why we were in town, not really their business and told breakfast was at 6:30 but as we checked out on Saturday found out it was... More 

Was this review helpful? Yes 3
Gina L, Director of Sales at Courtyard Flagstaff, responded to this review

Thank you for your recent review of your stay with us. We appreciate feedback both good and bad, this helps us fix the issues at hand and ensure that the issues you experienced will not repeat themselves in the future. We have addressed the towel issues with our housekeeping department. We called in our pool chemical representative to make sure... More 

Flagstaff, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 14, 2012

We flew in on short notice to see our new granddaughter. Upon arrival, the desk staff were busy so the manager "David" gladly checked us in and graciously provided us with a room with a view of the San Francisco Peaks. He also took the time to walk me through all the amenities the hotel had to offer to include... More 

Was this review helpful? Yes 1
Albuquerque
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 13, 2012

My stay went pretty well i was happy with the room, the staff and the breakfast but the view of the parking lot was not so good. Jacob and Ryan at the front desk were very professional and easy to talk with. The only problem was that i asked them for a room with a vie although this is a... More 

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