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Hotel Aspen InnSuites Flagstaff / Grand Canyon

2.5 of 5
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1008 East Route 66, Flagstaff, AZ 86001-4747
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Hotel Aspen InnSuites Flagstaff / Grand Canyon
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Ranked #44 of 63 Hotels in Flagstaff
A recent review
5 of 5 stars reviewed 2 weeks ago
Nicola F Livorno, Italy
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557 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Phoenix, Arizona
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

This place was way overpriced and did not deliver. There was furniture blocking the doorway to the bathroom. The drapes are sheer so be prepared to wake up with the sun. Oh, and the A/C unit was not in the bedroom so we had to either sleep with the door open or roast. There were holes in the walls and... More 

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Pune, India
Contributor
14 reviews 14 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

This review is from my 2011 stay at this hotel. I know its too late but its better to share then never :-). I heard a lot about Flagstaff to Sedona route (Oak Creek Canyon) thus I booked this hotel for night stay ONLY and then move next morning to Sedona. Check In was quick but when I moved in... More 

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Travelers are raving about these Flagstaff hotels

Los Alamos, New Mexico
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 4 days ago NEW

They had no breakfast for an ordinary room, so I booked an "executive suite" with a king bead for 140 dollars. The location was ok, but that was the only thing good about the room. The air condition was loud, drapes don't close well, and the carpet had bad stains. They do provide parking, but so does every other motel... More 

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Montreal
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Old, not well maintained, bathroom renovated but sink did not work well, bad paint job (paint splatters), bathroom window does not lock so anyone can easily slide it open from the outside, parking spots taken up by huge containers in front of door, smelly room, spa not functioning, thin walls - neighbours woke us up at 4 and 5 am..... More 

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GMHotelAspen, Guest Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review

We appreciate your rating of our hotel’s good location, good breakfast, and good Wi-Fi. However, I do apologize for any inconveniences that you experienced in housekeeping and I hope that your next visit will be even better. We thank you for taking the time to share your experience and we want to assure you that the housekeeping issues which you... More 

Livorno, Italy
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We've been in this hotel for 2 nights. Flagstaff is a great location close to Grand Canyon south rim and the horseshoe bend, near Page. It's also close to Sedona and it's wonderful energy. The hotel is clean, ample and with all comforts. The continental breakfast is wonderful. I recommend it!

Was this review helpful? Yes 1
GMHotelAspen, Guest Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review

Thank you so much for your compliments, rating and review of our location, breakfast, and high housekeeping and hospitality standards. We can't wait to have you again! More 

Atlanta, Georgia, USA
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Supposedly renovated but still shabby and dated looking..Our room was cramped and although updated was still a 50's motel. The bathroom was nicely done but the room itself felt cramped and the mirror was recycled,chipped and scratched and there was nowhere to hang your towel. Breakfast was fairly good but the so-called Happy hour food consisted of a pile of... More 

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GMHotelAspen, Guest Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review

I am very sorry to hear of the difficulties you experienced during your recent stay with us such as our cramped room, poor breakfast options, and very slow Wi-Fi connection. We want to apologize for the issues that you experienced, though we are very pleased to hear that our staff was excellent and professional. I hope that you enjoyed our... More 

Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is an older hotel but convenient and clean. We have plenty of room and the beds are comfortable. The hotel staff is friendly. The breakfast is ok, not great. Would stay here again. There is a nice pool and laundry room.

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Phoenix, Arizona
1 review
4 of 5 stars Reviewed 4 weeks ago

I stayed one night. The rooms have been upgraded. Happy Hour and Breakfast. I had a freshly made belgian waffle and juice. The night manager moved me from the very outer reaches of the property when I mentioned how scary it was. Couldn't have been nicer and more accommodating. I would stay there again.

Was this review helpful? Yes
GMHotelAspen, Guest Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us! We look forward to seeing you again! More 

Albuquerque, New Mexico
Contributor
15 reviews 15 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 27, 2015

We had stayed here before and really liked the Hotel Aspen. Our second visit was not as good. The bed or should I say mattress was the worst (the kind where you both gravatate to the middle and made our night uncomfortable to say the least. There was a large gap letting in cold air at the door and a... More 

Was this review helpful? Yes
GMHotelAspen, Guest Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review

We want to apologize for the issues that you experienced such as the worst mattress and gap at the door, though we are very pleased to hear that our staff was able to show an excellent breakfast service. Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services... More 

Casa Grande, Arizona, United States
Contributor
18 reviews 18 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 26, 2015

We stay in flagstaff a couple of times a year and this is one of the better places in Flagstaff to stay for the money. A remodel is going on to increase room size by doubling up. It is across the way from the railroad tracks and the trains pass by all night

Was this review helpful? Yes 2
GMHotelAspen, Guest Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review

I am so glad that you enjoyed your stay and that the remodeling did not interfere with your comfort or convenience. We hope to see you again soon, and hopefully to impress you with our ongoing improvements. More 

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