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Hotel Aspen InnSuites Flagstaff / Grand Canyon

2.5 of 5
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1008 East Route 66, Flagstaff, AZ 86001-4747
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Hotel Aspen InnSuites Flagstaff / Grand Canyon
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574 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Boone, North Carolina, United States
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We used the Aspen Inn as the beginning and end of our canyon trip. Great rooms and a great price. the happy hour was awesome and the guy cooking waffles for our FREE breakfast was awesome. i will happily come back again the next time im in flagstaff!

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Mesa, Arizona, United States
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Recently went on a several day road trip along Route 66 in AZ. This hotel was our last hotel of our trip and by far the most comfortable bed! The room, on the other hand, was very old and desperately needs some updating and renovating.

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Birmingham, Alabama
Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

We stay two nights, we enjoy great breakfast before going to the see the Grand Canyon.the hotel was clean, the staff was were very helpful. The WFi services they provide is fast, we enjoy our breakfast before we went to the Grand Canyon .

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Phnom Penh, Cambodia
Level Contributor
151 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed 1 week ago

We stopped for a night, before going on to the Grand Canyon. This is a rather large, rambling hotel. The swimming pool is large enough to enjoy. Free evening drinks and breakfast are in a small building adjacent to the pool. Quality isn't great, but it is plentiful. The lobby is interesting and registration staff were great. The actual room... More 

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Phoenix, Arizona
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Not your usual hotel! It is unique place to stay. They have so many room types to choose from, I find that out when I checked in to the hotel and conversation with front desk agent. Staff was very professional, knowledgeable, courteous and accommodating. Part of the hotel is renovated and did very nice job. They still have long ways... More 

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GMHotelAspen, Guest Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review

We are super excited about the renovations and I'm so glad that they did not disturb the peacefulness of your stay. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. We hope to impress you again during your next visit and we... More 

Mesa, Arizona
Level Contributor
4 reviews
3 of 5 stars Reviewed 2 weeks ago

Out of a three-night vacation, we decided that this room earned a "2 out of 3" points (It was better than the Days Inn in Safford, Arizona, but worse than the Best Western in Holbrook, Arizona), and a "1 out of 3" points for mattress comfort (it was the winner in comfort over both the Days Inn and the Best... More 

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Arizona
1 review
1 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel for 2 nights and I arrived home covered in bites from bed bugs. They are so bad that half of my body is swollen and itchy. The hotel room was not very clean, hot, and no screens on the windows. Very noisy. I could forgive all of those things given the low cost of the... More 

Was this review helpful? Yes 1
GMHotelAspen, Guest Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review

I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. I am so sorry for the unfortunate incident that you experienced regarding the visit of unwelcome bed bugs in your guest room. Thank you for alerting us to a potential pest problem. We are... More 

Travelers are raving about these Flagstaff hotels

Level Contributor
3 reviews
3 of 5 stars Reviewed 2 weeks ago

The staff was very attentive and helpful. Room was clean but in need of updating. Mattress and pillows should be replaced as both are broken down. Paint peeling in the bathroom. It is a motel. Breakfast was decent and the breakfast staff was good at ensuring everything stayed stocked. Wallpaper was peeling in the breakfast room. For an overnight stay... More 

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GMHotelAspen, Guest Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review

We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our accommodations and amenities. We can't thank you enough for sharing the ways that we were able to impress you and the ways that... More 

virginia
Level Contributor
10 reviews
5 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

I thought I was saving $20 by booking this hotel from a 3rd party booking site. We usually stay at the Days Inn on Route 66 or some of the Travelodges. We stopped here in June between Father's Day and 4th of July due to a family emergency. The experience was horrible. The 3rd party booking site was not their... More 

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GMHotelAspen, Guest Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review

Thank you so much for taking the time to write such a thorough and detailed review regarding your most recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I do appreciate very much that you have taken the time to share your review and to bring a... More 

Sand Springs, Ok
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We have stayed here a number of times over the years. The staff is always friendly and helpful. The rooms can be a bit small and basic but clean. They have both wired and WiFi in the rooms. The WiFi seemed a bit spotty, so you might want to bring an ethernet cable along just in case. Breakfast was good,... More 

Was this review helpful? Yes
GMHotelAspen, Guest Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review

Thank you for sharing this heartfelt review of our hospitality and accommodations. I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient throughout the years. Your loyalty is truly appreciated and we can't wait to see you... More 

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