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Travelodge Flagstaff - NAU Conference Center

2.0 of 5
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990 West Route 66, Flagstaff, AZ 86001
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1 room 1 guest
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Travelodge Flagstaff - NAU Conference Center
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282 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Santa Rosa, California
Level Contributor
51 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed here a couple of nights while my son was looking at NAU. First off - there is absolutely NO landscaping - you pull into a parking lot which has a hotel (actually 2) smack in the middle of it. No attempt to make attractive. Service was poor, room smelled. To top it off, you are right next to the... More 

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Travelers are raving about these Flagstaff hotels

Chinle, Arizona
Level Contributor
75 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 1 week ago

We were caught in Flagstaff really late and just wanted a place to stay. We made reservations online, and found Travelodge. We checked in and found the room was clean and well maintained. The decor is kind of dated, but that did not effect our stay. We will stay again.

Was this review helpful? Yes
Remon H, Guest Relations Manager at Travelodge Flagstaff - NAU Conference Center, responded to this review

Thank you for taking the time to write this review and share your experience. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We also appreciate your comments for improving on our amenities, and we look forward to serving you again! More 

Anaheim, California
1 review
3 of 5 stars Reviewed 4 weeks ago

This is not a modern hotel and some of the maintenance over a long period of time show the wear and tear on this facility. The room was clean, a lamp connection had a wire but no plug.

Review collected in partnership with Travelodge

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Dipesh P, Guest Relations Manager at Travelodge Flagstaff - NAU Conference Center, responded to this review

I am sorry to hear that you did not find all of our appliances to be in working order. It is our goal to provide the best lodging experience to our valued guests and we wish to let you know that your voice is of utmost importance to us. We hope to see you again and that you'll finally be... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 weeks ago

The facility looks worn and run down. The highlight of the visit was the bed. Pretty comfortable. Manager was unfriendly. He wasn't willing to assist us with anything. The breakfast consisted of pancakes, bread (muffins, toast or English Muffin), cereal, coffee and juice. Not a good selection for the price. Ants were all over the counter by the pancake machine.... More 

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Remon H, Guest Relations Manager at Travelodge Flagstaff - NAU Conference Center, responded to this review

We are deeply distressed to discover the lapse in service you experienced during your recent stay. It is through feedback like yours that we are able to quickly address housekeeping, maintenance, and staff courtesy issues. We sincerely hope that we may be given a chance to change your perception of our hotel in the future. More 

Phoenix, Arizona
1 review
3 of 5 stars Reviewed July 23, 2015

Hotel Clerk unfriendly. Internet service not working. Staircase dirty. Continental breakfast / no variety

Review collected in partnership with Travelodge

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Remon H, Guest Relations Manager at Travelodge Flagstaff - NAU Conference Center, responded to this review

I am very sorry to hear of the difficulties you experienced during your recent stay with us. Please accept our sincerest apologies for the housekeeping and staff courtesy issues that you encountered during your stay in our hotel. Thank you for your honest feedback which will promote practical policy changes and an improved experience for future guests. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 18, 2015

Bed bugs!!! Besides being dirty, hairs in the bed and shower area, and very unfriendly service, I found bites on my arm after staying there and am now covered in bed bug bites!! I've never reviewed anything before, but this, especially the bugs, made me want to. I called a few days later to see if they had a bedbug... More 

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Remon H, Guest Relations Manager at Travelodge Flagstaff - NAU Conference Center, responded to this review

Thank you for bringing to our attention your experience and comments regarding your stay. Our staff is held to a high standard of hospitality and I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication. We take all reports of lacking service and issues with amenities and accommodations seriously, particularly those... More 

Canutillo, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 14, 2015

Nice but dated. This facility is old but in a good location. Gentleman at the reception desk was very friendly.

Review collected in partnership with Travelodge

Was this review helpful? Yes
Dipesh P, Guest Relations Manager at Travelodge Flagstaff - NAU Conference Center, responded to this review

Thank you so much for this review you have of our hotel. We recognize that there are things we can definitely update and rest assured that we are doing our best to implement such improvements soon. Our staff would like to thank you for recognizing our efforts and we hope to see you and your family back soon. More 

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