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All 65 Flagstaff hotels

Knights Inn Flagstaff

2.0 of 5 Hotel   |   224 S. Mikes Pike, Flagstaff, AZ 86001
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Knights Inn Flagstaff
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Ranked #56 of 65 Hotels in Flagstaff
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73 reviews from our community

Traveler rating
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    8
    19
    33
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Edinburgh, United Kingdom
Top Contributor
71 reviews 71 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed November 13, 2014

I was unsure about this place having read the reviews but I wanted somewhere near the town centre that was bot charging an arm and a leg. The first quote was for $50 per room but when some of us were seen checking the motel over the road the manageress came down to $40 per night 'Seniors rate'. She was... More 

Was this review helpful? Yes
GMFlagstaff2014, Manager at Knights Inn Flagstaff, responded to this review

I regret to discover that you weren't thoroughly impressed with us during your most recent stay. I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us. Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. I assure you... More 

1 review
1 of 5 stars Reviewed October 27, 2014

Women at front desk would not give us a receipt upon ck out, stating you will see it on your "bank statement". We were charged a different price then the reservation we placed on Wyndham Rewards. I went through the customer service dept for Knights Inn , got not where for my itemized statement, FINALLY via mail a 8 1/2... More 

Was this review helpful? Yes
GMFlagstaff2014, Manager at Knights Inn Flagstaff, responded to this review

I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us. I hope you'll accept our sincere apologies for the lapse in service and convenience that you encountered. I assure you that we are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 3, 2014

I stayed here on Sunday 9/28/2014. I had looked at the reviews for this place and different hotels/motels. I read a lot of bad reviews for this place and thought I wouldn't like it. I payed $48 and I stayed here with my son since we were going on the Amtrak train on Monday morning. It is also about 1-2... More 

Was this review helpful? Yes 1
GMFlagstaff2014, Manager at Knights Inn Flagstaff, responded to this review

Thank you so much for taking the time to share your experience with us! It means a lot to hear from guests who are satisfied with all of our services and amenities. We do request that noisy guests quiet down in the evening hours to allow other guests to enjoy a peaceful night's sleep. We seek to give each guest... More 

Phoenix, Arizona
Senior Contributor
27 reviews 27 reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed September 9, 2014

I have stayed at this hotel over a dozen times. It is my preferred Flagstaff hotel given the price/location considerations. The area isn't "sketchy" or questionable.... I always walk from the hotel to downtown and have never had any concern over my safety. Yes there is a gas station - I have spent a total of more than 25 nights... More 

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GMFlagstaff2014, Manager at Knights Inn Flagstaff, responded to this review

We sincerely appreciate your time and effort to write us a very insightful review. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. I am glad that we were able to meet your expectations of service and accommodations. On behalf of... More 

Fairhope, Alabama
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 8, 2014

Worst place...dirty, shower leaked and worst experience finding a used condom between wall and sink. After complaining told I could go elsewhere, but no refund because I was in room for an hour!!! Location is shared with a busy gas station that is open 24/7. Breakfast???? really would not try, even coffee was "mud".

Was this review helpful? Yes
GMFlagstaff2014, Manager at Knights Inn Flagstaff, responded to this review

I deeply regret to learn that you found this experience to be so terrible due to issues that should have been immediately addressed. Your voice is very valuable to us and we hope you will return to experience the improvements that we are continuously making to improve upon the guest experience with every stay. More 

Mesa, Arizona
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 24, 2014

This hotel lies about what they have to offer. The pictures are not what the real rooms look like. They are small rooms with just the bare necessities. The neighborhood is questionable, while looking for the hotel there were men in the street around a vehicle selling drugs. We came from out of state for a wedding and the hotel... More 

Was this review helpful? Yes 1
GMFlagstaff2014, Guest Relations Manager at Knights Inn Flagstaff, responded to this review

Hello G559AZam, It is truly disappointing that we failed to meet your exacting preference during your stay with us. Please know that we strive to provide quality accommodation to our guests as we value your business. We take our guests concerns seriously. i will accelerate your feedback on the quality of customer service you received, trust that our management will... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 6, 2014

I was in here on the holidays an the place was nasty and the front desk people where Very Disrespectful. I booked with them an took a chance due to high prices I made, a mistake an paying by debit I couldn't get my money back. I just wanted to leave an go over to DRURY HOTELS but those disrespectful... More 

Was this review helpful? Yes 1
GMFlagstaff2014, Guest Relations Manager at Knights Inn Flagstaff, responded to this review

Hello Mr. Anthony D., It is very disheartening to know that we failed to meet your satisfaction, your standard clean preference, breakfast selection and customer service. I regret further that your concerns had to be addressed with the presence of authorities. Please accept my sincerest apologies for the miss-communication and trust that I will bring to our management your concern... More 

Irving, Texas
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 1, 2014

My children and I stayed here in June 2014. I was driving from Carson City, NV to Dallas, TX and was just beat. We arrived at 9am, which is early. The manager (who is VERY sweet) asked what time I was leaving. I said at 9pm that night. She gave me a wake-up call and a room that had double... More 

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GMFlagstaff2014, Director of Sales at Knights Inn Flagstaff, responded to this review

Hello TahoeChic14, Thank you for making Knights Inn your choice of hotel. We are glad for the opportunity of having your business and for taking time to share your experience and taking note of our effort to make your stay comfortable after a long drive. Please know that we will do our best to be able to provide you the... More 

Coquitlam, Canada
Top Contributor
88 reviews 88 reviews
10 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed June 30, 2014

It's at a very good location as a "jumping off" point for a tour of Grand Canyon since it's like a 20-minute walk to the Flagstaff Amtrak Station where they'll pick you up early in the morning (Arizona Shuttle is the one I know, there may be others too). Even the Greyhound Station is only about a half hour to... More 

Was this review helpful? Yes
GMFlagstaff2014, Guest Relations Manager at Knights Inn Flagstaff, responded to this review

Hello Myo M, I am glad that you find our rates reasonable. Thank you for choosing to staying with us during your visit to Grand Canyon, for taking note the efficiency of our staff, our breakfast served and the convenience of our location to your travel purpose.Please know that we are doing our best to be able to provide our... More 

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Additional Information about Knights Inn Flagstaff

Address: 224 S. Mikes Pike, Flagstaff, AZ 86001
Location: United States > Arizona > Flagstaff
Price Range (Based on Average Rates): $
Hotel Class:2 star — Knights Inn Flagstaff 2*
Number of rooms: 35
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Also Known As:
Knights Inn Flagstaff Hotel Flagstaff
Flagstaff Knights Inn

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