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Candlewood Suites Murfreesboro

2.0 of 5 850 N Thompson Lane, Murfreesboro, TN 37129
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Certificate of Excellence 2014
Candlewood Suites Murfreesboro
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Candlewood Suites Murfreesboro
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70 reviews from our community

Traveler rating
    42
    15
    4
    5
    4
See reviews for
19
11
2
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Springfield, Ohio
Contributor
18 reviews 18 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

On the upside- very clean, comfortable beds, well appointed for an all suite property Room was spacious enough for a roll away and there was a sleep sofa in a nook. Has a cupboard that you can borrow games, cooking utensils, and dvd's on an honor system. Full size refrigerator, microwave and dishwasher. Has a 2 burner induction range. Has... More 

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House Springs, Missouri
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed November 2, 2014

I have stayed here for 2 months now and plan on staying at least another 2 months. I have a first floor room which is clean and the kitchen has enough pots and pans to make it all worth while. However, Ashley, on nights, is the only person who goes out of her way to talk to you. Good luck... More 

Was this review helpful? Yes
Kirt B, General Manager at Candlewood Suites Murfreesboro, responded to this review

We would like to thank you for taking the time to write us a review. We are happy to hear your stay was accommodating, and we are excited to grow from the mistakes that have been made. We would not be able to improve as a hotel without input from guest like you. We hope we can show you a... More 

Raleigh, North Carolina
Top Contributor
367 reviews 367 reviews
100 hotel reviews
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed September 25, 2014

I was in the area for one night before heading over to Nashville to work the remainder of the week. Great, easy check in. Room was comfortable (especially the bed), and love have a full kitchen if I need it. Near a medical park and hospital campus so I was easily able to get my 4 mile run in that... More 

Was this review helpful? Yes
Kirt B, General Manager at Candlewood Suites Murfreesboro, responded to this review

We would like to thank you for taking the time to write us a review and we would like to apologize for the issues that accrued during your stay. We are happy that we were able to make your stay comfortable. We would also like to thank you for pointing out our mistakes because we would not be able to... More 

Lynchburg, Virginia
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed August 14, 2014

I was in Murfreesboro for 2 nights on business. After reviewing my options, and seeing positive reviews, I decided to entrust my body (including my lungs) to Candlewood Suites which is conveniently located near I-40. Upon my arrival I was greeted by a young woman who seemed friendly, if a little distracted. She checked me in efficiently and I proceeded... More 

Was this review helpful? Yes 5
Kirt B, General Manager at Candlewood Suites Murfreesboro, responded to this review

We would like to apologize for the unpleasant time at our hotel and thank you for taking the time to write us a review. We are sorry for the inconveniences during your stay. We try our best to meet and exceed all of our guest's expectations during their stay and we are sorry that we could not have been more... More 

Huntington, West Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 7, 2014

We could not ask for better treatment. the facilities , the staff, and the location are tremendous. They keep the property clean and do not allow disturbances. The gazabo with grill and tables are well kept and heavily used. The guests that are here either regularly or for extended stays are like family. I have stayed lots of places but... More 

Was this review helpful? Yes 1
Kirt B, General Manager at Candlewood Suites Murfreesboro, responded to this review

We would like to thank you for taking the time to write us a review and for all your kind words. We always enjoy hearing that we have done all we can to make our guest's feel at home. We are happy to hear we are able to provide you with great service and amenities. Once again thank you for... More 

Colorado Springs, Colorado
Contributor
12 reviews 12 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 12, 2014

I stayed at this hotel while driving from Washington to Georgia with my husband and our dog. The staff here were very friendly and professional, and the rooms and bathrooms are spacious and clean. It is near many different types of restaurants from fast food to fine dining, as well as general retail stores for anything you might need. Check-In:... More 

Was this review helpful? Yes 1
GenMgrCW, Front Office Manager at Candlewood Suites Murfreesboro, responded to this review

We were so pleased to receive your review. We strive to give the best customer service possible and it's great to hear when we deliver. Thank you very much for taking the time to write about your experience here and we look forward to your next visit. More 

Senior Contributor
29 reviews 29 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 7, 2014

It was ok. They exhibit their high TripAdvisor rating in the lobby but it's just ok. No one at the check in when we arrived. Very sparse decor. Bathroom and kitchenette are nice. Comfy chairs. The bed was a plastic covered mattress which was firm. Overall it was fine. Not spectacular.

Was this review helpful? Yes 2
Kirt B, Front Office Manager at Candlewood Suites Murfreesboro, responded to this review

We would like to thank you for sharing your experience and apologize for not meeting the standards expected at our hotel. We would like to let you know that your review will be used to retrain our team members to make the Candlewood Suites experience a better one for everyone. We would also like to thank you for your kind... More 

Atlanta
Contributor
14 reviews 14 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 1, 2014

I normally stay at hotels that are of this type when traveling for leisure (e.g. Holiday Inn Express, Hampton Inn, Country Inn and Suites). This one was not clean. There were hairs on my pillows when I checked in, and the room just didn't feel as clean after I saw that. Although the front desk clerk had no other rooms... More 

Was this review helpful? Yes
Kirt B, Front Office Manager at Candlewood Suites Murfreesboro, responded to this review

Thank you so much for sharing your experience with us and for your insightful views. We take all reviews as a learning experience and very seriously. We would like to offer our apologizes for the inconveniences you have encountered at our hotel. We hope that you will stay with us again and see the improvements that have been made. More 

Tennessee
Top Contributor
108 reviews 108 reviews
39 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed May 28, 2014

This was my first stay at a Candlewood Suites, and it was a positive experience overall. The room was clean and comfortable, and it does have a small, stove, sink, dishwasher and a full size refrigerator. The only problem wss the result of me booking three rooms on a single reservation through their corporate website. Since we each need receipts... More 

Was this review helpful? Yes
Kirt B, Front Office Manager at Candlewood Suites Murfreesboro, responded to this review

Thank you for sharing your experience with us and would like to thank you for your kind words. We always enjoy to see that our guest are happy with their accommodations. We are also glad to see that your problems were handled in a timely manner from the team. We are glad to have exceeded your expectations and hope to... More 

Dallas, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 7, 2014

Great place to stay. Good location for shopping and restaurants near by. Staff was helpful and made sure we had everything we needed each day. This is the hotel we will stay at every time we are in Murfreesboro, TN

Was this review helpful? Yes 1
Kirt B, Front Office Manager at Candlewood Suites Murfreesboro, responded to this review

We would like to thank you for sharing your experience at our hotel. We are happy to see that we were able to be accommodating to your needs. Your kind words have been given to the staff, and we always love to see that we are making our guest happy. Thank you again for your reveiw. More 

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Additional Information about Candlewood Suites Murfreesboro

Address: 850 N Thompson Lane, Murfreesboro, TN 37129
Phone Number:
Location: United States > Tennessee > Murfreesboro
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Murfreesboro 2*
Number of rooms: 9
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Also Known As:
Candlewood Suites Murfreesboro Hotel Murfreesboro
Hotel Style:
#4 Romantic Hotel in Murfreesboro
#9 Business Hotel in Murfreesboro

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