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Country Inn & Suites By Carlson, Murfreesboro

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2262 Armory Drive, Murfreesboro, TN 37129
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Country Inn & Suites By Carlson, Murfreesboro
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215 Reviews from our TripAdvisor Community

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Dahinda, Illinois
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 1 week ago

We were very disappointed with this hotel. Our room was not clean. The red comforter on the bed had dried food on it. I was able to get some clean blankets from the front desk and removed the comforters. There were cigarette burns in the dust ruffle around the bed. The lampshade was destroyed. Room was noisy. Each time I... More 

Helpful?
Thank E M
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Murfreesboro, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards. More 

Belvidere
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great place to stay for the night. The beds were comfy. The room was clean. looks like the place is a little tired needs some rehab. Location is good nearby restaurants and a Walmart is handy. This location would not be a place to stay long term. The breakfast was better than other country inns I have stayed in.

Helpful?
Thank Kirk S
Jagruti P, Guest Relations Manager at Country Inn & Suites By Carlson, Murfreesboro, responded to this review

I am glad that you had a great with us! We are happy to know that we have met your expectations with our clean and comfortable accommodations, accessible location and breakfast. Thank you for staying in our property and we are looking forward for your next visit with us. More 

Appleton
Level Contributor
237 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
2 of 5 stars Reviewed 4 weeks ago

First of all, the hotel did not look like a Country Inn....I believe corporate is making this type of change because I encountered the same issue at another Country Inn. I will review this hotel first with it's bad points and then with the good. Bad: 1. We moved three times. 2. In the first room the toilet continued to... More 

Helpful?
Thank Judy B
Jagruti P, Guest Relations Manager at Country Inn & Suites By Carlson, Murfreesboro, responded to this review

We sincerely apologize for the unsatisfactory experience that you had with our property, Country Inn & Suites By Carlson, Murfreesboro. Thank you for your feedback, rest assured that our management will look into these issues to have it resolved immediately. Thank you for your business and hope that you can still give us another chance on your next visit in... More 

Travelers are raving about these Murfreesboro hotels

Dahinda, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

The room was not clean. The bed linens had dried food on them. The chairs were dirty. There were burn holes in the dustruffle of the bed. The carpet did not appear to have been vacuumed. We were not comfortable staying in this dirty room. The girl at the front desk said she would report our problems to the manager... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank eileenm357
Jagruti P, Guest Relations Manager at Country Inn & Suites By Carlson, Murfreesboro, responded to this review

Thank you for taking the time in sharing your experience with our hotel. We sincerely apologize for the unsatisfactory experience that you had with the cleanliness of our accommodations and facilities. Rest assured that this will be checked by our management and also remind our housekeeping staff of their duties. Thank you for your business and hope that you can... More 

Level Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This is a candidate for one of the worst places I've stayed list. We used the third room we were offered. All of the rooms had the heaters extremely loud and rattling. Each room had toilets that didn't flush correctly. Holes in walls, a bathroom sink not completely installed, dirty etc... Get the idea?

Helpful?
Thank Larry B
CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson, Murfreesboro, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We also apologize that it took three rooms to find one that you could stay in.. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns... More 

Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Whole place needs major updates. Not up to Country Inn standards. Rooms very old looking. Carpets worn bathtub chipped. Toook a while to check in. Only 2 stories but no elevator. Had to haul luggage up and down stairs.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Don K
CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson, Murfreesboro, responded to this review

Thank you for taking time to write your review. Please accept our sincere apologies for the disappointments you experienced during your stay. We are currently taking the steps necessary to improve the quality of our facility, improve the attentiveness of our staff, and the condition of hotel in its entirety. We hope you get the chance to stay with us... More 

Fernandina Beach, Fla
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed December 22, 2015

OK place for a place to sleep. Apparently renovations going on for a long time! No elevator. Irregular paint job in bathroom, nail holes unfilled. Bed stand lamp didnt work. Air conditioner very loud; had to turn off to sleep. Breakfast adequate. Best part: very friendly, helpful staff. And, in comparison to places near by, no bed bugs! Would recommend... More 

Helpful?
Thank bilsue
Jagruti P, Guest Relations Manager at Country Inn & Suites By Carlson, Murfreesboro, responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We appreciate how you have let us know what areas of our service impressed you and which were lacking. I apologize for that inconvenience. We hope to serving you again. More 

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