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Quality Inn Murfreesboro

2.5 of 5 2135 S. Church St., Murfreesboro, TN 37130-5506
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Quality Inn Murfreesboro
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Quality Inn Murfreesboro
Quality Inn Murfreesboro
Quality Inn Murfreesboro
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88 reviews from our community

Traveler rating
    24
    33
    8
    16
    7
See reviews for
33
22
2
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Wheeling, Illinois
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed one night on our drive down to Florida. The hotel is conveniently located off the highway and next to Cracker Barrel. The room was very clean and comfy. It is slightly in need of updating but very acceptable. The front desk staff was awesome. When we checked in, they had just baked some cookies and we were able to... More 

Was this review helpful? Yes
Qualitytn044, Front Office Manager at Quality Inn Murfreesboro, responded to this review

Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback. We are so glad you enjoyed your stay with us. I have shared your comments with my staff, and they join me in thanking you for your kind words. Feedback from our guest helps with our continuing efforts to provide excellent service... More 

Dothan, Alabama, United States
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 9, 2014

On the exit your options are limited and it seems that this is the best option. The hotel appears to be older but freshly renovated. The rooms are decently kept. The shining parts of this hotel really relate to the staff. Everyone I talked to was incredibly nice and helpful. The afternoon cookies were great. The breakfast is better than... More 

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Knoxville, Tennessee, United States
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 23, 2014 via mobile

Checked in for 2 nights but 1 was all i could stand. Checked in and front desk guy acted like I was a bother to him. Couldn't connect to Internet, called front desk. He rudely told me he couldn't help to call internet support. I did. Said they'd have him reset the router. 45 min later front desk guy said... More 

Was this review helpful? Yes
Qualitytn044, General Manager at Quality Inn Murfreesboro, responded to this review

Thank you for staying with us and for taking the time to write a review regarding your recent visit. We are so sorry to know that your stay with us was unsatisfactory, and I appreciate you letting me know how your experience was. I will use the feedback you left to determine how I handle my employees and the situation... More 

Appleton, Wisconsin
Senior Contributor
42 reviews 42 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 15, 2014

Our 2nd visit to this hotel as it's our half way point on our annual trip to Florida. The hotel is being remodeled floor by floor according to the GM I spoke to. The room was clean, and the beds comfortable. Staff was very friendly too. I felt they went out of their way to make sure we had a... More 

Was this review helpful? Yes
Qualitytn044, General Manager at Quality Inn Murfreesboro, responded to this review

Thank you so much for such a kind review! We appreciate that you chose to stay with us, and it pleases us very much to know you enjoyed yourself. We do try to go out of our way to make sure our guests are happy, and it is nice to have that acknowledged! This business is based on hospitality, so... More 

Versailles, Kentucky
Senior Contributor
48 reviews 48 reviews
33 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 13, 2014

We had a fantastic experience here, Jay checked us in, acknowledging our platinum status. When I told him we were very close to making the next level, he instantly and upgraded our reservation to a suite. It was fabulous! We thoroughly enjoyed the extra space and had a wonderful visit to this hotel, it is going on our favorites list.... More 

Was this review helpful? Yes
Qualitytn044, General Manager at Quality Inn Murfreesboro, responded to this review

Thank you for deciding to stay with us and for taking the time to review your recent visit to our hotel. I am delighted to hear that you enjoyed yourself while you were here, and I appreciate you letting me know about the windows! Feedback is ALWAYS helpful, and I will look into what we can do to remedy that. More 

Erie, Pennsylvania, United States
Contributor
15 reviews 15 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 5, 2014

We go to Murfreesboro, TN every year and every year we have to stay at this hotel. This is the the first time in 5 years that we had a great stay. They finally cleaned the pool and it was usable! The rooms were very clean. My husband and I are so happy to be able to change our last... More 

Was this review helpful? Yes
Qualitytn044, General Manager at Quality Inn Murfreesboro, responded to this review

Thank you for staying with us again, and for taking the time to post a review on your most recent visit. I am so glad to hear that you enjoyed your room (and the pool!), and we hope to see you again in the future! More 

Blountville, Tennessee
Contributor
14 reviews 14 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 28, 2014

this quality inn continues to provide great customer service! the staff is always helpful and they are the best from the coffee and tea in lobby and fresh baked cookies in the evening. the breakfast is a full one with eggs, biscuits & sausage plus all their other goodies.

Was this review helpful? Yes
Qualitytn044, General Manager at Quality Inn Murfreesboro, responded to this review

Thank you for your recent stay with us and for taking the time to provide a review about your experience. We are delighted to know that you enjoyed yourself and would be glad to take care of you again anytime in the future! More 

Bluffton, South Carolina
Contributor
11 reviews 11 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed August 19, 2014

Front desk staff was friendly and we anticipated a good stay after our previous bad experience in another Quality Inn. Originally were given room 107. We immediately noticed the 1/2 inch of dust on every surface in the room. Front desk attendant offered to clean it himself or give us an upgrade to a suite. We chose the suite. Room... More 

Was this review helpful? Yes
Qualitytn044, General Manager at Quality Inn Murfreesboro, responded to this review

Thank you for your recent stay with us and for taking the time to fill out a review for our property. I am sorry that you were not happy with your visit. I appreciate that you let us know that you were not happy with the first room; I wish we had known the suite was not to your satisfaction... More 

wisconsin
Top Contributor
140 reviews 140 reviews
26 hotel reviews
89 helpful votes 89 helpful votes
2 of 5 stars Reviewed August 10, 2014

Upon checking in the people at the front desk are very friendly and helpful. after driving all day and with the 90 degree weather we decide to soak in the pool. Wrong, pool water was so cloudy you couldn't see the bottom. And I think everybody including the staff used the pool area for their smoking station. No swimming for... More 

Was this review helpful? Yes
Qualitytn044, General Manager at Quality Inn Murfreesboro, responded to this review

Thank you for staying with us and reviewing our hotel. I am sorry that you were not satisfied with your visit; you did not mention in your review whether or not you brought any issues to the attention of our staff. Any member of our staff would be more than happy to do whatever was neccessary to ensure the satisfaction... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 20, 2014

Booked online on our way home from Florida. What a mistake! Upon entering, the front desk area seemed ok. The desk clerk was friendly & check in went smooth. However, as we went to our room, I noticed how outdated and unclean everything was. Our particular room, 216, was most definitely outdated and in need of a good cleaning. I... More 

Was this review helpful? Yes
Qualitytn044, General Manager at Quality Inn Murfreesboro, responded to this review

I am sorry to hear that you did not enjoy your recent stay with us. We are absolutely a pet-friendly hotel, which is why we have a decal posted right at the front door to let our guests know! Many people travel with their pets, and we want them to know they are welcome here; we also want people to... More 

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Additional Information about Quality Inn Murfreesboro

Address: 2135 S. Church St., Murfreesboro, TN 37130-5506
Phone Number:
Location: United States > Tennessee > Murfreesboro
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn Murfreesboro 2.5*
Number of rooms: 78
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Also Known As:
Quality Inn Murfreesboro Hotel Murfreesboro
Murfreesboro Quality Inn

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