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All 10 Scranton hotels

Four Points by Sheraton Scranton

3.0 of 5 Hotel   |   300 Meadow Avenue, Scranton, PA 18505 (Formerly Clarion Hotel)
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Ranked #8 of 10 Hotels in Scranton
A recent review
3 of 5 stars reviewed 4 days ago
Moe T West Chester, Pennsylvania
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39 reviews from our community

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    12
    4
    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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West Chester, Pennsylvania
Contributor
20 reviews 20 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I had to book a block of rooms for our agency and had the easiest time dealing with the frond desk rep organizing. The hotel offered us a special situation rate and even offered to release us of any penalties for late cancelations due to our changing work situation. Very classy. The hotel itself was clean as it is newly... More

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Corning, NY
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed 3 nights , Sept 2014. Room was fine, nothing special. Bed good, pillows, fine. Shampoo dispenser awkwardly placed, but no big deal. Quiet, couldn't hear other rooms. An altogether OK hotel. What blew me away was the food in the restaurant. I never expected to eat in the hotel all 3 nights, but I did, it was so good.... More

Was this review helpful? Yes 1
Shippensburg, Pennsylvania, United States
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

This property was formerly known as the Clarion Hotel Scranton. It is now a completely renovated, brand-new property called the Four Points by Sheraton Scranton. Let me tell you, it is a 100% upgrade and well worth the large amount of money put in and invested into it. It is by far the best place to stay in Scranton, Pennsylvania.... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

My son and I stayed here for a family function. The last time I was here was 36 years ago. This place is fantastic. The renovations have made the hotel beautiful. The staff goes out of their way to help with even the smallest details. Lacy is the best. She takes a personal interest in every guests stay to make... More

Was this review helpful? Yes 1
Decatur, Georgia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My son and I stopped here on our way to drop him off at college. We were greeted professionally by the front desk and well taken care of. The room was recently renovated and had a beautiful brand new large screen TV. The bathroom was small but perfectly adequate. While we didn't dine it the restaurant/bar looked brand new. All... More

Was this review helpful? Yes 2
Connellsville, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

This was a very run down, shabby hotel when I stayed there a year ago. They put 5M into renovations and it shows. Desk clerk was friendly and helpful. Phone in the room did not work. My cell (Tracphone) did not have service in the hotel on the third floor. Used to have a fridge and microwave in the room... More

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Megan L, Starwood Hotels at Four Points by Sheraton Scranton, responded to this review

Dear SJoyPA, Thank you for taking the time to provide us with your review. As you mentioned, our hotel has undergone a major renovation, but with that, also changed brands and is now a Four Points which offers different services and amenities that we hope you enjoyed during your visit. We are delighted to hear you like our new look... More

Jersey City, New Jersey
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I would like to start off first by saying this hotel is amazingly! beautiful the rooms were clean, and new, parking was a plus, and the environment was excellent which truly accommodates its highly trained and skilled staff members I met with lovely women, Sharena, Maria, and Nicole who treated us very nice and serviced us with a smile, then... More

Was this review helpful? Yes 1
Concord, NC
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My daughter found this property for us online while traveling along I-81. We needed 3 rooms and via HotWire we got a great price. Hotel was clean & recently renovated...staff was friendly. Would have liked a king bed, only had queens available...but they were comfortable. Hotel was not in the greatest area, but Scranton isn't exactly a paradise destination. It... More

Was this review helpful? Yes 1
Megan L, Starwood Hotels at Four Points by Sheraton Scranton, responded to this review

Dear MsReel, We are delighted you spontaneously decided to stay with us for a quick stay during your travels. It’s our goal to provide uncomplicated comfort, and although we did not have the availability to fulfill your room request, we are glad you still enjoyed our comfortable beds. Thank you for sharing with us, and we hope you had safe... More

Harrisburg
Senior Reviewer
9 reviews 9 reviews
1 of 5 stars Reviewed 4 weeks ago

Labor day weekend 2014. Indifferent, unfriendly, unhelpful front desk. VERY loud parties all night long that drifted to the 5th floor. Loud music, running in hallways, banging on walls and doors, shouting, arguments all night long. Someone attempted to get into our room at 1:30am and managed to get the door open despite it being locked; apparently the front desk... More

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Megan L, Starwood Hotels at Four Points by Sheraton Scranton, responded to this review

Dear Ben T, Our guests’ safety is top priority, as well as providing the best service and experience to our guests, and we completely understand your concerns. We sincerely apologize for what you experienced while staying with us as this was a very rare occurrence at our hotel. Please rest assured that our team has undergone extensive retraining in this... More

1 review
1 of 5 stars Reviewed 4 weeks ago

We checked in around 10pm on Saturday night in labor day weekend 2014. The front desk assigned us a two double beds room although we reserved a King bed. Not a problem. Things got worse around 2am when we were awake by series of big bangs noises on our door. Luckily we had the sliding doorlock on, so nobody can... More

Was this review helpful? Yes
Megan L, Starwood Hotels at Four Points by Sheraton Scranton, responded to this review

Dear Ben T, Our guests’ safety is top priority, as well as providing the best service and experience to our guests, and we completely understand your concerns. We sincerely apologize for what you experienced while staying with us as this was a very rare occurrence at our hotel. Please rest assured that our team has undergone extensive retraining in this... More

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Additional Information about Four Points by Sheraton Scranton

Address: 300 Meadow Avenue, Scranton, PA 18505 (Formerly Clarion Hotel)
Phone Number:
Location: United States > Pennsylvania > Scranton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Scranton 3*
Number of rooms: 135
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Also Known As:
Clarion Hotel Scranton
Clarion Scranton

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