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All 10 Scranton hotels

Four Points by Sheraton Scranton

3.0 of 5 Hotel   |   300 Meadow Avenue, Scranton, PA 18505 (Formerly Clarion Hotel)
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36%
Ranked #8 of 10 Hotels in Scranton
A recent review
5 of 5 stars reviewed 1 week ago
Mike H
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36 reviews from our community

Traveler rating
    10
    3
    11
    4
    8
See reviews for
13
9
6
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

My son and I stayed here for a family function. The last time I was here was 36 years ago. This place is fantastic. The renovations have made the hotel beautiful. The staff goes out of their way to help with even the smallest details. Lacy is the best. She takes a personal interest in every guests stay to make... More

Was this review helpful? Yes 1
Decatur, Georgia
2 reviews
4 of 5 stars Reviewed 2 weeks ago

My son and I stopped here on our way to drop him off at college. We were greeted professionally by the front desk and well taken care of. The room was recently renovated and had a beautiful brand new large screen TV. The bathroom was small but perfectly adequate. While we didn't dine it the restaurant/bar looked brand new. All... More

Was this review helpful? Yes 1
Connellsville, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This was a very run down, shabby hotel when I stayed there a year ago. They put 5M into renovations and it shows. Desk clerk was friendly and helpful. Phone in the room did not work. My cell (Tracphone) did not have service in the hotel on the third floor. Used to have a fridge and microwave in the room... More

Was this review helpful? Yes 1
Jersey City, New Jersey
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I would like to start off first by saying this hotel is amazingly! beautiful the rooms were clean, and new, parking was a plus, and the environment was excellent which truly accommodates its highly trained and skilled staff members I met with lovely women, Sharena, Maria, and Nicole who treated us very nice and serviced us with a smile, then... More

Was this review helpful? Yes 1
Concord, NC
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My daughter found this property for us online while traveling along I-81. We needed 3 rooms and via HotWire we got a great price. Hotel was clean & recently renovated...staff was friendly. Would have liked a king bed, only had queens available...but they were comfortable. Hotel was not in the greatest area, but Scranton isn't exactly a paradise destination. It... More

Was this review helpful? Yes 1
Harrisburg
2 reviews
1 of 5 stars Reviewed 2 weeks ago

Labor day weekend 2014. Indifferent, unfriendly, unhelpful front desk. VERY loud parties all night long that drifted to the 5th floor. Loud music, running in hallways, banging on walls and doors, shouting, arguments all night long. Someone attempted to get into our room at 1:30am and managed to get the door open despite it being locked; apparently the front desk... More

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Megan L, Starwood Hotels at Four Points by Sheraton Scranton, responded to this review

Dear Ben T, Our guests’ safety is top priority, as well as providing the best service and experience to our guests, and we completely understand your concerns. We sincerely apologize for what you experienced while staying with us as this was a very rare occurrence at our hotel. Please rest assured that our team has undergone extensive retraining in this... More

1 review
1 of 5 stars Reviewed 3 weeks ago

We checked in around 10pm on Saturday night in labor day weekend 2014. The front desk assigned us a two double beds room although we reserved a King bed. Not a problem. Things got worse around 2am when we were awake by series of big bangs noises on our door. Luckily we had the sliding doorlock on, so nobody can... More

Was this review helpful? Yes
Megan L, Starwood Hotels at Four Points by Sheraton Scranton, responded to this review

Dear Ben T, Our guests’ safety is top priority, as well as providing the best service and experience to our guests, and we completely understand your concerns. We sincerely apologize for what you experienced while staying with us as this was a very rare occurrence at our hotel. Please rest assured that our team has undergone extensive retraining in this... More

Portland, Maine
1 review
1 of 5 stars Reviewed 3 weeks ago

This supposedly three star hotel was more like a one star, at best. The indifferent receptionist checked me in to a room next to the elevator, even though it was a Sunday night in June and the hotel was not full. It was difficult to sleep with the "dinging" of the elevator each time one arrived at my floor. The... More

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Roanoke, Virginia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a newly renovated hotel, and everything about it was great! Easy on and off the highway, good parking lot, pleasant employees, great food, nice clean new accomodations, quiet room, big HD TV, free Wi-Fi, etc. We were pleasantly welcome, and even though it was a little after normal dinner time, we were told the cook would be happy... More

Was this review helpful? Yes 1
New Brunswick, Canada
Top Contributor
88 reviews 88 reviews
64 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here one night on our way to Ohio, it was a good value using SPG points. The staff was friendly and the property looked nice and fresh. Comfy bed, modern room and free internet was great. The room was small however, especially for a suburban-type property and the bathroom was tiny, I had larger bathrooms in Manhattan. As... More

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Additional Information about Four Points by Sheraton Scranton

Address: 300 Meadow Avenue, Scranton, PA 18505 (Formerly Clarion Hotel)
Phone Number:
Location: United States > Pennsylvania > Scranton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Scranton 3*
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Also Known As:
Clarion Hotel Scranton
Clarion Scranton

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