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Four Points by Sheraton Scranton

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300 Meadow Avenue, Scranton, PA 18505 (Formerly Clarion Hotel)
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Four Points by Sheraton Scranton
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Four Points by Sheraton Scranton
Four Points by Sheraton Scranton
Four Points by Sheraton Scranton
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80 reviews from our community

Traveler rating
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    20
    8
    12
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York City, New York
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

We stopped by this hotel last night for a trip in the midway. We did not expect much after reading the reviews. This hotel is newly renovated. Everything is out of expectations. Best 4 points that we have ever visited. Even better than many Sheraton that we visited. The service is excellent!

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Highland Park, NJ
Contributor
12 reviews 12 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Very reasonable property with excellent staff. I woke up early, and not only did the head of engineering offer directions to the closest place to get food - he offered to go out and pick something up for me. This was an amazing display of caring for your customers. Oh, and the rooms were lovely.

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Derby, Vermont
2 reviews
1 of 5 stars Reviewed 3 weeks ago

Our check-in experience was not great. Two young unprofessional girls. Our server at dinner wasn't much better and the food was terrible! We will definitely not be staying here again. Also note, there are no adjoining rooms. Evidently, the people at the 800 # do not know this.

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Megan L, Starwood Hotels at Four Points by Sheraton Scranton, responded to this review

Dear travelingjulie2015, We regret to hear of your poor experience while staying with us. Providing our guests with great service for a memorable stay is very important to our team, and we apologize for falling short on your expectations. Please rest assured that we have addressed your feedback with our front desk and restaurant teams to ensure we are achieving... More 

Travelers are raving about these Scranton hotels

Ottawa, Canada
Top Contributor
108 reviews 108 reviews
46 hotel reviews
133 helpful votes 133 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I used this hotel on a stopover on a road trip. I used SPG points so received a room on the top (SPG) floor. The hotel was very quiet with few guests, and this might have led to the somewhat deserted feeling. Reception was attentive, but they were also training new staff so there was some delay. When I arrived... More 

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Alexandria, Egypt
Contributor
19 reviews 19 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 26, 2015

We got a great sleep in the firm, comfortable bed. Sheets and towels were clean and white. Coffee maker worked well and coffee tasted delicious. However, we were disgusted by the hair and cereal that emerged from our sink when we ran water into it. It was hopelessly clogged. There were hair trimmings on the floor by the bathtub and... More 

Was this review helpful? Yes 1
Megan L, Starwood Hotels at Four Points by Sheraton Scranton, responded to this review

Dear LuannMcVey, While we are delighted you enjoyed our comfortable guest rooms, we sincerely apologize for the complication you encountered with your bathroom sink. It’s very important to us to properly maintain our hotel, so we have immediately addressed your comments with housekeeping to ensure this does not occur again. Thank you for sharing your review with us, and we... More 

2 reviews
4 of 5 stars Reviewed March 25, 2015

Great room, great coffee, housekeeping needs to clean the heater vents though other than that everything was great! The hot tub was a nice surprise. I would def stay here again. And recommend it to all my fellow travelers.

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Megan L, Starwood Hotels at Four Points by Sheraton Scranton, responded to this review

Dear kryptonite90, We’re happy to hear you loved your stay at our hotel and enjoyed our guest rooms, free amenities, and services. Thank you for your review and recommendation, and we look forward to hosting you again the next time you travel to Scranton. All the best More 

Ottawa, Canada
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 22, 2015

If you're booking this hotel for a stop on a road trip because you want one with an indoor pool, call ahead to see if it's been cleaned up first! We were so disappointed that, after a long day driving, we couldn't use the pool. It was open, but it the walls were moldy, the water was warm (bordering on... More 

Was this review helpful? Yes 1
Megan L, Starwood Hotels at Four Points by Sheraton Scranton, responded to this review

Dear CdnFullofWanderlust, We are very sorry you were disappointed with your recent stay at our hotel and apologize for the inconvenience caused by the condition of our indoor pool. Cleanliness is extremely important to us and what you described does not reflect our standards. Rest assured, your comments have been immediately addressed with engineering and housekeeping to ensure all areas... More 

utica, new york
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2015

Hi, Well first off front staff excellent and real cool. Was there for a aau trip for my son. Rooms were ok, carpets were ok. Bed and sheets were some of the best eve, the rooms are your avg. 2 queens etc, but bathroom was real tiny, but worked great. The electric grill restaurant was excellent though understaffed and free... More 

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Westerville, Ohio, United States
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 12, 2015

We stayed one night at this hotel. We found it to be an excellent value and clean and friendly. The downstairs bar and Grill is excellent. My only complaint is that the bathroom on our room it was extremely small. I recommend this location if you're passing through Scranton.

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New York City, New York
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 9, 2015

I was recently both a guest and hosted my show here. The staff was friendly and outgoing, the accommodations were clean and up to date. My room was state of the art and immaculately clean. They even had an indoor swimming pool, which I didn't have a chance to enjoy. But I look forward to returning here someone soon, a... More 

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