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All 10 Scranton hotels

Four Points by Sheraton Scranton

3.0 of 5 Hotel   |   300 Meadow Avenue, Scranton, PA 18505 (Formerly Clarion Hotel)
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Ranked #8 of 10 hotels in Scranton
A recent review
5 of 5 stars reviewed 1 week ago
DanielSDC Washington DC, District of Columbia
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  • Reviews (26)
  • Photos (15)
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26 people have reviewed this hotel

Traveler rating
    6
    2
    9
    4
    5
See reviews for
9
6
4
4
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Toms River, New Jersey
Top Contributor
71 reviews 71 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here with my son for a visit to Scranton College and meeting with soccer coach. Hotel has been redone but has many maintenance issues. Room keys did not work for our room upon check in 3 times. After getting new room as I stated updated but weird combination of old and new. Bath room super small. No shampoo and... More

Was this review helpful? Yes
Megan L, Starwood Hotels at Four Points by Sheraton Scranton, responded to this review

Dear Robert C, We are very sorry for the inconveniences you experienced at our hotel in regard to your room key, guest bathroom, and ice machines. We have addressed your feedback with our team and properly handled to so that we may improve our service for other guests. We hope you will give us another chance to make this up... More

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 1 week ago NEW

Staying at this property was one of my best hotel stays! Before I even arrived the Front Desk Supervisor was actively working on my reservation since I was using my SPG points. Upon arrival, I was greeted by friendly staff. My room was clean and quiet. I had several interactions with the maintenance staff while in the elevator, and they... More

Was this review helpful? Yes
Amy S, Director of Sales at Four Points by Sheraton Scranton, responded to this review

Dear Valued Guest, Thank you for your kind words. We are very happy that you enjoyed your stay with us. We hope to see you in the near future! Amy Skiba- Director of Sales More

New Brunswick, New Jersey
1 review
1 of 5 stars Reviewed 1 week ago

I figured I can't go wrong booking an award night from starwoods at the Four Points. Arrived after 12 am. First room's carpet was drenched from the leaking a/c. Next room seemed fine but after trying to fall asleep I realized the a/c wasn't working, just the fan. I was already in bed and figured I'll rough it through the... More

Was this review helpful? Yes
Megan L, Starwood Hotels at Four Points by Sheraton Scranton, responded to this review

Dear JoShGr, We are very sorry for your dissatisfying experience at our hotel as what you mentioned is unacceptable. Rest assured, we have addressed your comments with our team and properly handled to ensure this does not happen again. Again, we are very sorry and hope we will have another chance to make this experience up to you. Take care. More

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Nothing really good I've been to Four points hotel's & this is the worst one by far Nothing good or great about this hotel I wish I stood at the Hilton much better and I do not recommend This hotel to anyone Please Do not come here. it could have been way much better but it's not

Was this review helpful? Yes
Ithaca, New York
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked this room last minute for one night's stay after a concert at Montage Mountain. The hotel was very convenient to the concert venue as it is only like 2-3 miles from Montage. Located in a quiet residential area just off 81. Not really convenient to many restaurants. The hotel service was fine, but not super friendly. The hotel... More

Was this review helpful? Yes
Amy S, Director of Sales at Four Points by Sheraton Scranton, responded to this review

Thank you for your review. We value your feedback and have addressed your comments with our team so we can improve in the future. Thanks again for taking the time to share with us, and we hope you will consider staying with us again. Hope you have a wonderful day! Amy Skiba- Director of Sales More

Melbourne FL
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 2 weeks ago

One problem after another. First, the key did not work. Returned to desk to get another one. It worked. The air conditioning was not working so I called the desk. Was told that they were completely booked. I insisted that we (my son and I) could not stay in a room with no air. After a long wait and my... More

Was this review helpful? Yes
Megan L, Starwood Hotels at Four Points by Sheraton Scranton, responded to this review

Dear Butch32940, We are sincerely sorry for the inconvenience you experienced in regards to your guest room during your stay with us. We strive to provide uncomplicated comfort to our guests and apologize that this was not your experience as this does not reflect our standards. Thank you for this feedback; we will address your comments with our team to... More

Stanford, Kentucky
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I had traveled almost 12 hours and was looking forward to staying at Four Points in Scranton, but I was looking for those billboards on I-81 to announce it's pending exit. By the time I realized I was at the hotel I was already past the exit and had to drive 3 more miles to turn around and come back.... More

Was this review helpful? Yes
Ohio
Top Contributor
65 reviews 65 reviews
27 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Four Points is a nice place... but fell short of the 4 star rating, in our opinion. The check in was smooth and the employees were friendly. We got to our room, #329, which is at the end of the hall. It was a small room with a postage stamp bathroom! But, we figured we would not be in... More

Was this review helpful? Yes
Amy S, Director of Sales at Four Points by Sheraton Scranton, responded to this review

Dear valued guest, We appreciate you taking the time to share your feedback. We are thrilled that you had a great experience in our restaurant. Your comments are a very valuable way for us to improve and provide excellent customer service to our future guests. Please feel free to contact me directly for your future reservations. Thank you, Amy Skiba-... More

2 reviews
2 of 5 stars Reviewed 2 weeks ago

I stayed with my family for one night. The hotel is in a good location. The rooms are spacious. I had asked for two queen beds. This was provided and was enough space for my family. The service however is not upto the Sheraton standard. The laundry did not work. You go to a four point Sheraton because they provide... More

Was this review helpful? Yes
Megan L, Starwood Hotels at Four Points by Sheraton Scranton, responded to this review

Dear cgraj, Thank you for your review. Providing prompt service to our guests is very important to us, and we apologize for the inconvenience you experienced with laundry and housekeeping. Rest assured, we have addressed your comments with our team and properly handled to ensure this is improved in the future. Thanks again for taking the time to share with... More

Middleburg, Florida
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

was here on jul 4th this year, hotel was clean and comfortable. the only problem was the bathroom was incredibly small door did not open all the way it hit the tub. did not try the restaurant. I had an occasion to go down to the lobby about 10pm and standing next to the check in desk was a huge... More

Was this review helpful? Yes
Jason D, General Manager at Four Points by Sheraton Scranton, responded to this review

Dear valued guest, We appreciate you taking the time from your busy schedule to share your feedback with fellow travelers. Please feel free to contact me directly for your future reservations. Thank you, Jason D’Agostino- General Manager More

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Additional Information about Four Points by Sheraton Scranton

Address: 300 Meadow Avenue, Scranton, PA 18505 (Formerly Clarion Hotel)
Phone Number:
Location: United States > Pennsylvania > Scranton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Scranton 3*
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Also Known As:
Clarion Hotel Scranton
Clarion Scranton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Place to Be. With easy access to Interstates 81 and 84, the Four Points by Sheraton Scranton is close to the areas major attractions, including the University of Scranton and Marywood University. Discover history where it happened at the Steamtown National Historic Site and on the Lackawanna Coal Mine Tour, or learn more at the Everhart Museum and the Harry Houdini Museum. Go skiing, enjoy fun water activities, and see a concert at Montage Mountain. Catch a Scranton/Wilkes-Barre RailRiders game at PNC Field, or try your luck at Mohegan Sun Casino. Everything You Want. Whether youre in town for business or leisure, youll find plenty to do here. Make time for a workout in our state-of-the-art fitness center or relax in our spacious indoor hot tub. Take a dip in our indoor heated pool—we can even host a pool party for the kids. Meet up with relatives, friends, or colleagues at the Electric Grill, which serves comfort food and a range of craft beers. Or relax over a fresh brew at our coffee bar. Our five state-of-the-art function venues can host up to 250 people. And our experienced planning and catering staffs can assist with staging an event to remember. Work or Play. Our spacious guest rooms have everything you need for a great stay, plus free extras like wireless High Speed Internet Access. Catch up on work at our newly designed work desk with an ergonomic chair. Unwind in front of the 42-inch LCD flat screen TV with a delicious meal or snack from our room-service menu. After a long day, get a good nights sleep in a king- or queen-size Four Points signature bed. ... more   less 
Number of rooms
135

Questions & Answers

Questions? Get answers from Four Points by Sheraton Scranton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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