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All 10 Scranton hotels

Four Points by Sheraton Scranton

3.0 of 5 Hotel   |   300 Meadow Avenue, Scranton, PA 18505 (Formerly Clarion Hotel)
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Ranked #8 of 10 hotels in Scranton
A recent review
5 of 5 stars reviewed 1 week ago
Vacationer0807 Roanoke, Virginia
  • Reviews (30)
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30 people have reviewed this hotel

Traveler rating
    7
    2
    10
    4
    7
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
1 review
1 of 5 stars Reviewed yesterday NEW

We checked in around 10pm on Saturday night in labor day weekend 2014. The front desk assigned us a two double beds room although we reserved a King bed. Not a problem. Things got worse around 2am when we were awake by series of big bangs noises on our door. Luckily we had the sliding doorlock on, so nobody can... More

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Portland, Maine
1 review
1 of 5 stars Reviewed 1 week ago NEW

This supposedly three star hotel was more like a one star, at best. The indifferent receptionist checked me in to a room next to the elevator, even though it was a Sunday night in June and the hotel was not full. It was difficult to sleep with the "dinging" of the elevator each time one arrived at my floor. The... More

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Roanoke, Virginia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a newly renovated hotel, and everything about it was great! Easy on and off the highway, good parking lot, pleasant employees, great food, nice clean new accomodations, quiet room, big HD TV, free Wi-Fi, etc. We were pleasantly welcome, and even though it was a little after normal dinner time, we were told the cook would be happy... More

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New Brunswick, Canada
Top Contributor
88 reviews 88 reviews
64 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here one night on our way to Ohio, it was a good value using SPG points. The staff was friendly and the property looked nice and fresh. Comfy bed, modern room and free internet was great. The room was small however, especially for a suburban-type property and the bathroom was tiny, I had larger bathrooms in Manhattan. As... More

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Toms River, New Jersey
Top Contributor
71 reviews 71 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here with my son for a visit to Scranton College and meeting with soccer coach. Hotel has been redone but has many maintenance issues. Room keys did not work for our room upon check in 3 times. After getting new room as I stated updated but weird combination of old and new. Bath room super small. No shampoo and... More

Was this review helpful? Yes 1
Megan L, Starwood Hotels at Four Points by Sheraton Scranton, responded to this review

Dear Robert C, We are very sorry for the inconveniences you experienced at our hotel in regard to your room key, guest bathroom, and ice machines. We have addressed your feedback with our team and properly handled to so that we may improve our service for other guests. We hope you will give us another chance to make this up... More

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 2 weeks ago

Staying at this property was one of my best hotel stays! Before I even arrived the Front Desk Supervisor was actively working on my reservation since I was using my SPG points. Upon arrival, I was greeted by friendly staff. My room was clean and quiet. I had several interactions with the maintenance staff while in the elevator, and they... More

Was this review helpful? Yes
Amy S, Director of Sales at Four Points by Sheraton Scranton, responded to this review

Dear Valued Guest, Thank you for your kind words. We are very happy that you enjoyed your stay with us. We hope to see you in the near future! Amy Skiba- Director of Sales More

New Brunswick, New Jersey
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I figured I can't go wrong booking an award night from starwoods at the Four Points. Arrived after 12 am. First room's carpet was drenched from the leaking a/c. Next room seemed fine but after trying to fall asleep I realized the a/c wasn't working, just the fan. I was already in bed and figured I'll rough it through the... More

Was this review helpful? Yes 1
Megan L, Starwood Hotels at Four Points by Sheraton Scranton, responded to this review

Dear JoShGr, We are very sorry for your dissatisfying experience at our hotel as what you mentioned is unacceptable. Rest assured, we have addressed your comments with our team and properly handled to ensure this does not happen again. Again, we are very sorry and hope we will have another chance to make this experience up to you. Take care. More

Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Nothing really good I've been to Four points hotel's & this is the worst one by far Nothing good or great about this hotel I wish I stood at the Hilton much better and I do not recommend This hotel to anyone Please Do not come here. it could have been way much better but it's not

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Ithaca, New York
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked this room last minute for one night's stay after a concert at Montage Mountain. The hotel was very convenient to the concert venue as it is only like 2-3 miles from Montage. Located in a quiet residential area just off 81. Not really convenient to many restaurants. The hotel service was fine, but not super friendly. The hotel... More

Was this review helpful? Yes
Amy S, Director of Sales at Four Points by Sheraton Scranton, responded to this review

Thank you for your review. We value your feedback and have addressed your comments with our team so we can improve in the future. Thanks again for taking the time to share with us, and we hope you will consider staying with us again. Hope you have a wonderful day! Amy Skiba- Director of Sales More

Melbourne FL
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 3 weeks ago

One problem after another. First, the key did not work. Returned to desk to get another one. It worked. The air conditioning was not working so I called the desk. Was told that they were completely booked. I insisted that we (my son and I) could not stay in a room with no air. After a long wait and my... More

Was this review helpful? Yes
Megan L, Starwood Hotels at Four Points by Sheraton Scranton, responded to this review

Dear Butch32940, We are sincerely sorry for the inconvenience you experienced in regards to your guest room during your stay with us. We strive to provide uncomplicated comfort to our guests and apologize that this was not your experience as this does not reflect our standards. Thank you for this feedback; we will address your comments with our team to... More

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Additional Information about Four Points by Sheraton Scranton

Address: 300 Meadow Avenue, Scranton, PA 18505 (Formerly Clarion Hotel)
Phone Number:
Location: United States > Pennsylvania > Scranton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Scranton 3*
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Also Known As:
Clarion Hotel Scranton
Clarion Scranton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Place to Be. With easy access to Interstates 81 and 84, the Four Points by Sheraton Scranton is close to the areas major attractions, including the University of Scranton and Marywood University. Discover history where it happened at the Steamtown National Historic Site and on the Lackawanna Coal Mine Tour, or learn more at the Everhart Museum and the Harry Houdini Museum. Go skiing, enjoy fun water activities, and see a concert at Montage Mountain. Catch a Scranton/Wilkes-Barre RailRiders game at PNC Field, or try your luck at Mohegan Sun Casino. Everything You Want. Whether youre in town for business or leisure, youll find plenty to do here. Make time for a workout in our state-of-the-art fitness center or relax in our spacious indoor hot tub. Take a dip in our indoor heated pool—we can even host a pool party for the kids. Meet up with relatives, friends, or colleagues at the Electric Grill, which serves comfort food and a range of craft beers. Or relax over a fresh brew at our coffee bar. Our five state-of-the-art function venues can host up to 250 people. And our experienced planning and catering staffs can assist with staging an event to remember. Work or Play. Our spacious guest rooms have everything you need for a great stay, plus free extras like wireless High Speed Internet Access. Catch up on work at our newly designed work desk with an ergonomic chair. Unwind in front of the 42-inch LCD flat screen TV with a delicious meal or snack from our room-service menu. After a long day, get a good nights sleep in a king- or queen-size Four Points signature bed. ... more   less 
Number of rooms
135

Questions & Answers

Questions? Get answers from Four Points by Sheraton Scranton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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