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Four Points by Sheraton Scranton

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300 Meadow Avenue, Scranton, PA 18505 (Formerly Clarion Hotel)
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1 room 1 guest
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Four Points by Sheraton Scranton
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94 Reviews from our TripAdvisor Community

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36
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Baltimore, Maryland
Level Contributor
56 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is fine for a night or two if you find yourself in Scranton for work. It's clean and the rooms seem somewhat recently remodeled, so no complaints. The restaurant in the lobby isn't bad, and the staff are friendly at the front desk. This hotel is not going to win any awards, but it's exceeding the standards for... More 

Was this review helpful? Yes 2
Megan L, Starwood Hotels at Four Points by Sheraton Scranton, responded to this review

Dear John B, Thank you for sharing your feedback with us in regard to your recent stay. We’re glad you find our hotel to be comfortable and enjoy staying with us when traveling for business in Scranton. We appreciate you taking the time to write us a review, and look forward to hosting you again the next time you’re in... More 

Pittsburgh, Pennsylvania
Level Contributor
45 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My daughter and I were passing through Scranton on a road trip and stayed for one night. The Sheraton did their best to pretty up a very old building. However, there were still some improvements that needed to be made. Pros - very comfortable beds that Sheratons are known for, friendly staff, good location Cons - pool was cloudy (my... More 

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Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Booked on Trip advisor, when checking into hotel I noticed a sign that there would be no hot water from 7am-5pm today. The front desk was unaware of the had shut off. Didn't even apologize for inconvenience as they were pretty clueless. Because we had booked in trip advisor they could not give me a refund so I thought ok... More 

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Megan L, Starwood Hotels at Four Points by Sheraton Scranton, responded to this review

Dear Diane H, We sincerely apologize for the inconveniences you experienced while staying at our hotel. Maintaining a clean and relaxing environment is very important to us, and what you encountered in your room is unacceptable. Rest assured, we have addressed your comments with housekeeping to ensure this does not repeat for future guests. We appreciate you bringing this to... More 

Travelers are raving about these Scranton hotels

Toronto, Canada
Level Contributor
904 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 658 helpful votes
4 of 5 stars Reviewed 3 weeks ago

From the outside the Four Points Scranton doesn't look like much. In fact, it looks downright dowdy. However, once you walk in you'll be pleasantly surprised. The main lobby and rooms have been updated and are clean and comfortable. We were warmly greeted by the front desk staff and we were checked in very quickly. Our room was on the... More 

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Megan L, Starwood Hotels at Four Points by Sheraton Scranton, responded to this review

Dear John B, We’re pleased to hear you enjoyed your stay with us and liked our comfortable rooms, friendly team, in addition to our great location. Thank you for taking the time to share your review with us, and we hope to see you again soon. Take care More 

Mesa, AZ
Level Contributor
34 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

from the outside, looks like an old dumpy hotel, but inside is completely redone and very nice, the gym has great equipment. Indoor pool was nice enough. This was a stopover for us being tired driviing. There is nothing at all to do in Scranton, finding a McDonalds was even hard. There is a grocery store across the street, which... More 

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Kitchener, Canada
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago

Front staff was professional & efficient upon check in. When presented with the fact that hot tub was "out of service" she sounded surprised. (Even though previous reviews mentioned this as well) Otherwise, we were happy with our stay. We were here on a Sunday night in July. (Die hard The Office fans)

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Norman, Oklahoma
Level Contributor
152 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 4 weeks ago

After a long day of driving on the Pennsylvania interstates we stayed here because of its easy access. The night person was very friendly. The morning staff was average. The restaurant food was good. The waitress was too busy talking with people she knew and about cleaning up so she could leave.

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NY
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were on a road trip to Asheville NC and stopped at the Four Points By Sheraton Scranton, 300 Meadow Avenue Scranton, PA (Phone 570 344-9811). Easy on and off the parkway. We found the hotel was perfect for our needs, good beds, clean, and a most helpful staff. OK, the bathroom was a bit small not room enough to... More 

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ct
Level Contributor
155 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Worked very well for our family of four. Checked in 1am. Checked out by 9. Front desk very pleasant. Comfortable and clean and convenient! Would definitely recommend. I trust the Starwood brand and would stay at other properties as discovered.

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Orlando, Florida, United States
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Let me begin by saying I always stay within the Starwood franchise of hotels and this was the absolute worst experience I have ever encountered. On my first day of check in, I called to ask for extra bags of tea and was told "you need to come and get it downstairs". Then when I went to take a shower,... More 

Was this review helpful? Yes 1
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