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Four Points by Sheraton Scranton

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300 Meadow Avenue, Scranton, PA 18505 (Formerly Clarion Hotel)
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Four Points by Sheraton Scranton
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121 Reviews from our TripAdvisor Community

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East Windsor, Connecticut
Level Contributor
70 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

great pool, comfortable room, a good night sleep, clean. this is easy on & off the interstate. no complimentary breakfast. this is a nice place for the money, i enjoyed this better than a 3 star hotel i stayed at in the area. again the pool is wonderful.

Helpful?
Thank b4uGo179
Vincent S, General Manager at Four Points by Sheraton Scranton, responded to this review

Thank you very much. We are so pleased you enjoyed your stay. Many guests enjoy our pool and we are glad you had time to enjoy it as well. Please visit us again when you are in the area. More 

nj
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Rooms are big, new, super clean, beds were very comfortable, linen and towels were new... Pool was small but nice. Most of the staff were very nice, but they did not seem to enjoy having children in the hotel. Housekeeping were audibly and obnoxiously speaking in hushed tones around us, my kids overheard foul language... Would have given higher rating... More 

Helpful?
Thank leojackson
Vincent S, General Manager at Four Points by Sheraton Scranton, responded to this review

Leo, I am glad you had a good time at our hotel. There were many children in the hotel for the weekend but our staff was not frustrated with them. We did have one housekeeper that was having a difficult few days and that person is no longer with us. Please feel free to contact me in my office to... More 

North York Moors National Park, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Close to highway clean and front desk people very friendly. We were on our way home to Mass and we found this gem. Handy to grocery store across street and wonderful diner called Chickie amazing turkey dinner.

Helpful?
Thank Gmsjjs40
Vincent S, General Manager at Four Points by Sheraton Scranton, responded to this review

Thank you so much for staying with us. I am pleased that you found our front desk helpful and friendly. We do have a convenient location with easy on and off to I-81. The grocery store across the street receives a lot of business from our guests. Please come back whenever your travels bring you to our area. More 

Lowville
Level Contributor
36 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed December 21, 2015

My wife and I stayed at the Four Points on the 18th of Dec. We got in around 7.00pm. We were greeted by a very happy and friendly front desk person. He was what we needed after a 3hour drive in the dark. After a nice chat, we went to our room that was clean and very comfortable. After a... More 

Helpful?
Thank jgr6b1
Vincent S, General Manager at Four Points by Sheraton Scranton, responded to this review

We are so pleased you enjoyed your stay at our hotel. Our housekeeping staff works very hard to ensure a clean and comfortable room and our staff is dedicated to providing our guests the best possible service. Please come back when your travels bring you back to our area. Vincent Sano, GM More 

Long Island, New York
Level Contributor
69 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed December 15, 2015

I have been staying at this location for many years and through many name changes. As a Four Points it is the very best that it's been. The front desk staff is efficient and friendly, the Managment is very much in attendance and everyone is attentive and responsive to the clients needs. The hotel is clean, comfortable and a very... More 

Helpful?
Thank S K
Amy S, Director of Sales at Four Points by Sheraton Scranton, responded to this review

Thank you for taking the time to review our hotel and staff and for being such a loyal customer for many years! I will be sure to let them staff know your kind words. We strive to make every guest feel as we are their home away from home. We hope to see you again during your next trip to... More 

Philadelphia
Level Contributor
69 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed December 6, 2015

Easy access off route 81 and located across from a Pennsylvania State store, grocery store, gas station, and within a mile of popular restaurants and other conveniences. The staff we met were all friendly and accommodating. We had a room on the third floor, non smoking and no pets. Room was clean, beds comfortable, bathroom clean and functional. No refrigerator.... More 

Helpful?
Thank h2oworks2000
Vincent S, General Manager at Four Points by Sheraton Scranton, responded to this review

Thank you very much. We appreciate hearing from our guests. Your valued input helps us to drive our service levels higher and higher. We sincerely hope to have he pleasure of serving you again. More 

Ottawa, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 6, 2015

There were elements I wasn't happy with like no hotel info in the room, no channel list, no amenities information. Mike, the bartender took great care to ensure we ate and drank well for supper and ensured breakfast was perfect in the morning. He was worth the stay!

Helpful?
1 Thank Runner1280
Amy S, Director of Sales at Four Points by Sheraton Scranton, responded to this review

Thank you so much for taking the time to leave your kind words about our hotel and especially our staff. I will be sure to let Mike know that he made your stay a memorable one. I am very sorry that your in room information guide and channel list was missing from your room. I will make sure to address... More 

Taylorsville, North Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 3, 2015

We would stay at this hotel again. The staff was accommodating and very friendly to a tired family of four with a preschooler and infant. The rooms were very clean, nicely decorated and cozy. The price was good. . . The food was another story. Service was s-l-o-w beyond words. The food was pricey and came nowhere close with quality.... More 

Helpful?
Thank C H
Amy S, Director of Sales at Four Points by Sheraton Scranton, responded to this review

Thank you for taking the time to leave us feedback regarding your recent stay. Thank you for your kind words about your staff. We are so glad to hear they made your stay a comfortable and inviting one. I am very sorry to hear of your restaurant experience here at the Four Points. I realize this must have been very... More 

Macungie, Pennsylvania
Level Contributor
77 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed November 29, 2015 via mobile

My wife and I had a pleasant overnight stay. Staff was friendly and helpful. The honest part is that we left our digital camera in the room upon checkout. We were able to recover it promptly when we returned later in the day to see if it had been found. The hotel is very conveniently located close to Route 81,... More 

Helpful?
Thank Thomas B
Amy S, Director of Sales at Four Points by Sheraton Scranton, responded to this review

Thank you for taking the time to review our hotel! I am so pleased you and your wife had a great stay and that our staff made it a memorable one. We find many of our guests find our hotel is the perfect combination of ease of access directly off the interstate and only a few minutes drive to downtown.... More 

Pasadena, California
Level Contributor
321 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
5 of 5 stars Reviewed November 17, 2015

The hotel offers clean rooms and a convenient location for Scranton visitors. We stayed one weekend, and enjoyed ourselves very much. The overstuffed chairs in the lounge are very comfortable. The WiFi here works throughout. Would recommend.

Helpful?
Thank JackandResh
Amy S, Director of Sales at Four Points by Sheraton Scranton, responded to this review

Thank you for your kinds words and the time you took to share them with us. It is great to hear that you have enjoyed your stay with us. Our complimentary Wi-Fi is always appreciated by our guests. We are so glad you enjoyed your time with us. We hope to see you again in the future! More 

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