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All 10 Scranton hotels

Four Points by Sheraton Scranton

3.0 of 5 Hotel   |   300 Meadow Avenue, Scranton, PA 18505 (Formerly Clarion Hotel)
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40%
Ranked #8 of 10 hotels in Scranton
A recent review
3 of 5 stars reviewed 4 days ago
James S Stanley, North Carolina
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  • Reviews (15)
  • Photos (11)
  • Amenities
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15 people have reviewed this hotel

Traveler rating
    5
    1
    5
    1
    3
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6
3
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2
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Stanley, North Carolina
Top Contributor
87 reviews 87 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I really wanted to give them high marks, but there were several problems. First when we checked in after 4pm we were given a room that wasn't clean. The room we ended up in had peeling paint on the bathroom ceiling due to lack of a vent fan. The bathroom door wouldn't close completely. When we tried to call the... More

Was this review helpful? Yes
New Smyrna Beach, Florida, United States
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This property has recently been purchased and totally renovated as a Four Points by Sheraton hotel and what a positive surprise for me and my family when we stayed here for a week recently. The hotel has been totally renewed and remodeled. It is clean, up to date and the location was very convenient for our needs. The staff was... More

Was this review helpful? Yes 1
Charlotte
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This Four Points was in the process of changing over from another hotel chain. Little things need to be improved such as house keeping needs some training as to set up a room. The room was comfortable but little things did not work. First room assigned had no TV. Second room had a sink that would not drain, Then when... More

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Montreal
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stop there for a one-night stay. No fridge in our room, Staff was ok but no more, pool needs some improvement. Bed was hard on my back. Bathroom and room was really small. Internet was slow. Was expecting a little better for a Sheraton to be honest.

Was this review helpful? Yes
Jason D, General Manager at Four Points by Sheraton Scranton, responded to this review

Dear valued guest, Thank you for taking time from your busy schedule to post your review. Please feel free to contact me direct at any time. Jason D'Agostino- General Manager More

long island, new york
Contributor
18 reviews 18 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This property was previously a Clarion, it is now a Sheraton. The only thing left from the old Clarion that I could tell were the outstanding staff members. When I arrived, I had a special request which was greeted with a "no problem". As I was leaving, I had another special request which the manager Jason said "no problem". I... More

Was this review helpful? Yes
Jason D, General Manager at Four Points by Sheraton Scranton, responded to this review

Dear valued guest, Thank you for sharing your experience. We appreciate your candid responses. Feel free to contact me anytime for future reservations. Jason D’Agostino- General Manager More

Cincinnati, oh
Top Contributor
53 reviews 53 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Dining room closed until 9pm due to a wedding, bed was so-so, and ice machines on floors 4 & 5 did not work. Housekeeping sent us to floor 2 and we did get ice there. Everyone was very nice. Breakfast was OK. Pool looked Ok, we did not swim. Very noisy with kids running around. OK if you had to... More

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Middletown, Rhode Island
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

Checked in at 11 pm for a 1 night stay,1st room the toilet was broken,I called the front desk and they sent someone up with a key to a new room,but had to check the toilet first to see if it could be fixed.Second room had not been made up....at 11:30 at night. The third room was ok,but the toilet... More

Was this review helpful? Yes 1
New York City, New York
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

DO NOT STAY HERE!! Horrible service, dirty dishes, crappy or non existent room service, noisy hallways, broken elevator. I'll break it down: Day 1 - Elevator stuck in basement... had to take stairs. Day 2 - Came back in after long day of hiking... no room service. Everything just as we left it. Has to use plastic bags to place... More

Was this review helpful? Yes 2
New York City, New York
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I've stayed in hundreds of hotels of all levels all around the world and this hotel is at the bottom 5% for guest room and guest level acoustics. From the room, not only can you hear every single thing that happens in the hallway (from moderate conversations to the rattle of suitcases), but worse you can hear the incessant dinging... More

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 3 weeks ago

A couple of business trips.... Visit 1.) Checked in to find the toilet covered in urine and pubic hair, called housekeeping to clean it. Ice maker broken on second and fifth floors, staff knows, but won't tell you - they let find out on your own. Some house phones don't work. Staffer told me of security problems that have resulted... More

Was this review helpful? Yes 6
Jason D, General Manager at Four Points by Sheraton Scranton, responded to this review

Dear valued guest, It was a pleasure meeting you on Friday. I appreciate your feedback both in person and online. Feel free to contact me directly with any further concerns. Thank you, Jason D’Agostino- General Manager More

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Additional Information about Four Points by Sheraton Scranton

Address: 300 Meadow Avenue, Scranton, PA 18505 (Formerly Clarion Hotel)
Phone Number:
Location: United States > Pennsylvania > Scranton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Scranton 3*
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Also Known As:
Clarion Hotel Scranton
Clarion Scranton

11 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (3)
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Bathroom (1)
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Other (7)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Place to Be. With easy access to Interstates 81 and 84, the Four Points by Sheraton Scranton is close to the areas major attractions, including the University of Scranton and Marywood University. Discover history where it happened at the Steamtown National Historic Site and on the Lackawanna Coal Mine Tour, or learn more at the Everhart Museum and the Harry Houdini Museum. Go skiing, enjoy fun water activities, and see a concert at Montage Mountain. Catch a Scranton/Wilkes-Barre RailRiders game at PNC Field, or try your luck at Mohegan Sun Casino. Everything You Want. Whether youre in town for business or leisure, youll find plenty to do here. Make time for a workout in our state-of-the-art fitness center or relax in our spacious indoor hot tub. Take a dip in our indoor heated pool—we can even host a pool party for the kids. Meet up with relatives, friends, or colleagues at the Electric Grill, which serves comfort food and a range of craft beers. Or relax over a fresh brew at our coffee bar. Our five state-of-the-art function venues can host up to 250 people. And our experienced planning and catering staffs can assist with staging an event to remember. Work or Play. Our spacious guest rooms have everything you need for a great stay, plus free extras like wireless High Speed Internet Access. Catch up on work at our newly designed work desk with an ergonomic chair. Unwind in front of the 42-inch LCD flat screen TV with a delicious meal or snack from our room-service menu. After a long day, get a good nights sleep in a king- or queen-size Four Points signature bed. ... more   less 
Number of rooms
135

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