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All 10 Scranton hotels

Four Points by Sheraton Scranton

2.5 of 5 Hotel   |   300 Meadow Avenue, Scranton, PA 18505 (Formerly Clarion Hotel)
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Four Points by Sheraton Scranton
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Ranked #8 of 10 hotels in Scranton
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141 people have reviewed this hotel

Traveler rating
    12
    25
    24
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    54
See reviews for
39
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23
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • Any
English first
Harrisburg, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed February 16, 2014

Hotel is pretty run down. It is undergoing a facelift. It is inexpensive a decently located. Breakfast was slightly above average. Room was relatively clean and adequately appointed although dated. We were very disappointed that the pool, workout room and hot tub were all closed and there was no notice of that on the web.

Was this review helpful? Yes
Barnegat, New Jersey
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 19, 2014 via mobile

I've stayed in this hotel many times along with plenty of other choice privilege hotels. It's currently under a much needed renovation but boy what an unexpected inconvenience it is to guests. They claim that they warned you as you book your room through the choice privileges website but I just tried to book the room to see if there's... More

Was this review helpful? Yes 1
CHAManager, General Manager at Four Points by Sheraton Scranton, responded to this review

Dear valued guest, It was a pleasure speaking with you. We understand your concerns and value your feedback. If you would like to discuss further your stay and our conversion, please contact me directly. Thank you, Jason D'Agostino More

Cleveland, Ohio
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 3, 2014

Returning from my brother's funeral, my wife and I stopped at this hotel late at night, unable to travel further because of a snowstorm. As a Gold Choice Privileges member, I have stayed at a number of Choice properties over the years. This was by far the worst I have ever encountered. Although the lobby looked fairly good, as soon... More

Was this review helpful? Yes 1
CHAManager, General Manager at Four Points by Sheraton Scranton, responded to this review

Dear valued guest, We appreciate you taking the time to share your comments. Our property is undergoing an extensive renovation and brand conversion. Please feel free to contact me direct to discuss and other concerns. Thank you, Jason D'Agostino- General Manager More

Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed December 20, 2013

We stayed at this property for 2 nights. The location is perfect easy on and easy off of Interstate 81. The staff was great as well as the rooms and the amazing price we received. The hotel is currently under renovation but still offers plenty of amenities . Which is exciting for us seeing we travel through the area around... More

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CHAManager, General Manager at Four Points by Sheraton Scranton, responded to this review

Dear valued guest, Thank you for taking time from your busy schedule to share your feed back. I'm pleased to share that our property is undergoing a major brand conversion. We hope to have an opportunity to serve you again. Warmest regards, Jason D'Agostino- General Manager More

London, Canada
Top Contributor
104 reviews 104 reviews
21 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed November 27, 2013

I have seen a lot of bad reviews about this place. Not really sure why. I came into town about 8:00 pm and needed a place to crash. This was one of the few places to take a dog that I could find. My room was nice and clean no unpleasant odors at all. I had a nice night sleep.... More

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CHAManager, Front Office Manager at Four Points by Sheraton Scranton, responded to this review

Dear Badb88 , We are very pleased to here about your stay and appreciate the time for you to write a review about our property. We have had some struggles in our past, but we have a new management team aboard and are focused on providing the best guest experience. Providing clean affordable rooms and trying to create the best... More

Sutton, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 19, 2013

We stayed here with our two dogs on our way south after picking this hotel from the Bring Fido website. We were surprised when we pulled up to see that the front of the hotel was undergoing major renovations that hadn't been mentioned anywhere and that we had to come in the back way. The elevators and hallways were shabby... More

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Syracuse
Top Contributor
96 reviews 96 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed November 17, 2013

We stayed for 1 night. Love the location off highway and next to gas. It makes you nervous at first being under renovation, but it really is a great hotel for the price. The room was clean, great shower and everyone was very friendly. The breakfast is very nice. Actually, I would say one of the best breakfasts and it... More

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USA
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 7, 2013

This hotel was the worst! Heat didn't work, the room smelled horrible and there were cigarette holes in the bedspread. The curtain didn't close all the way so the light came in in the morning and the construction was loud and kept me up. There was broken glass on the floor under the bed amongst other nasty things. The ice... More

Was this review helpful? Yes 2
Dutch country
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 24, 2013

After we booked by phone, sight unseen just for one night, we wer told to come to the "ballroom entrance" as they were renovating. As we pulled up to the hotel the entire grounds/parking lot was totally in the dark! Even the Clarion sign was not lit. We really hated parking our car there in the darkness wondering how safe... More

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Summit, New Jersey
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 25, 2013

I stayed with my family in 3 rooms ( 408, 422, 425) for 2 nights. Staff at front desk friendly- but all rooms were very dirty- with food wrappers and plastic bottles not cleared away, dirty carpets. 423 had a very strange, slightly sweet smell in it, so I asked to be moved. I was moved to room 422, which... More

Was this review helpful? Yes 2
CHAManager, Manager at Four Points by Sheraton Scranton, responded to this review

Schmitty69, After your stay at the hotel, we called the pest control company to come and check the rooms. The Pest Control Company DIDNT FIND ANY PEST ISSUE. We have documentation stating that, issued by that company. We did respond to your email correspondence several times. As far as the cleanliness of the room, your rooms where personally inspected by... More

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Additional Information about Four Points by Sheraton Scranton

Also Known As:
Clarion Hotel Scranton
Clarion Scranton
Address: 300 Meadow Avenue, Scranton, PA 18505 (Formerly Clarion Hotel)
Phone Number:
Location: United States > Pennsylvania > Scranton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 10 hotels in Scranton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Four Points by Sheraton Scranton 2.5*
Official Description (provided by the hotel):
The Place to Be. With easy access to Interstates 81 and 84, the Four Points by Sheraton Scranton is close to the areas major attractions, including the University of Scranton and Marywood University. Discover history where it happened at the Steamtown National Historic Site and on the Lackawanna Coal Mine Tour, or learn more at the Everhart Museum and the Harry Houdini Museum. Go skiing, enjoy fun water activities, and see a concert at Montage Mountain. Catch a Scranton/Wilkes-Barre RailRiders game at PNC Field, or try your luck at Mohegan Sun Casino. Everything You Want. Whether youre in town for business or leisure, youll find plenty to do here. Make time for a workout in our state-of-the-art fitness center or relax in our spacious indoor hot tub. Take a dip in our indoor heated pool—we can even host a pool party for the kids. Meet up with relatives, friends, or colleagues at the Electric Grill, which serves comfort food and a range of craft beers. Or relax over a fresh brew at our coffee bar. Our five state-of-the-art function venues can host up to 250 people. And our experienced planning and catering staffs can assist with staging an event to remember. Work or Play. Our spacious guest rooms have everything you need for a great stay, plus free extras like wireless High Speed Internet Access. Catch up on work at our newly designed work desk with an ergonomic chair. Unwind in front of the 42-inch LCD flat screen TV with a delicious meal or snack from our room-service menu. After a long day, get a good nights sleep in a king- or queen-size Four Points signature bed. ... more   less 
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