We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Radisson Lackawanna Station Hotel Scranton

3.5 of 5 700 Lackawanna Avenue, Scranton, PA 18503
Hotel website
Hotel deals
Special Offer
Enjoy Savings of 25%
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Radisson Lackawanna Station Hotel Scranton
Professional photos View all
Browse nearby
Radisson Lackawanna Station Hotel Scranton
Write a Review

414 reviews from our community

Traveler rating
    118
    113
    75
    61
    47
See reviews for
128
107
26
79
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
  • All months
    (414)
  • Mar-May only
    (68)
  • Jun-Aug only
    (135)
  • Sep-Nov only
    (135)
  • Dec-Feb only
    (76)
All months
Scranton, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

The hotel was very clean and located in a great part of town. Convenient access to I-81. The hotel has a charming historic feel. The staff is extremely friendly. Easy parking. Very reasonable rates. The room size is average.

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Boise, Idaho
1 review
2 of 5 stars Reviewed 1 week ago NEW

I stayed here for several nights recently during a business trip to Scranton. The lobby is beautiful but the entire hotel could use a makeover as paint was peeling, carpet was frayed and the furnishings were pretty worn out. The rooms don't have refrigerators which is a deal breaker for me especially when there was no vending machine in sight,... More 

Was this review helpful? Yes
Melissa W, Front Office Manager at Radisson Lackawanna Station Hotel Scranton, responded to this review

Thank you for taking the time out to open and honestly respond about your stay with us at the Radisson. I do want to deeply apologize about the condition of your suite and any downfall areas that you may have felt around the hotel. I do hope you are able to come back to spend time with us again, as... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Great atmosphere in downtown Scranton. Close to restaurants and shopping, all walkable. Raddison is in the old train station with wonderful character. Also has the Carmine Restaurant which had great food. The teramisu is incredible.

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
PA
1 review
2 of 5 stars Reviewed 2 weeks ago

We arrived for a late check-in for a business meeting the following morning. The woman who checked us in was quite unfriendly and rude. She barely acknowledged us, didn't say more than a few words, never gave us any info on where we could get coffee/breakfast the next morning, fitness facility, etc. Our room was absolutely bizarre - I don't... More 

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Melissa W, Front Office Manager at Radisson Lackawanna Station Hotel Scranton, responded to this review

Thank you for responding honestly about your stay! I do want to apologize about any lack of service and gratuity you may have received specifically during your check-in. I want to assure you that your comments have been taken directly to our employees and managers and are being addressed immediately. If there is anything that I can do for you... More 

West Chester, PA
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed 1 night at the Radisson Lackawana station. The building, a restored old train station, is absolutely beautiful. Came for a business Holiday party. Catering was very good. Breakfast in the restaurant was great. Room was small, but clean and comfortable, and a good value. Would return to this quaint hotel if I came back to the area.

Was this review helpful? Yes
Melissa W, Front Office Manager at Radisson Lackawanna Station Hotel Scranton, responded to this review

Thank you so much for your kind words about your stay with us! We are so happy to see you enjoyed your stay and look forward to seeing you again soon! More 

Los Angeles, California
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stay here over Thanksgiving week when we have to visit in-laws...yikes. This place gets worse and worse every year. The only saving aspect is the bar Trax downstairs, but even that has gone down. The beer tasted buttery - meaning the draught lines are dirty. Apparently the Hilton across the street has recently been renovated so if you have... More 

Was this review helpful? Yes
Melissa W, Front Office Manager at Radisson Lackawanna Station Hotel Scranton, responded to this review

Thank you for your taking your time to honestly review your stay with us at the hotel. I do want to apologize about what you experienced; we strive to provide our guests with the utmost service from food to rooms throughout their stay. Please feel free to contact us directly at the hotel so we are able to further discuss... More 

Brooklyn, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

the hotel was nice — we were there for thanksgiving buffet dinner — the food was sub par, and not replenished, the table service was non existent, the bus staff was no where to be found and the servers were tired and uninterested...

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
steubenville ohio, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

the room smelled of urine. our neighboring room had a dog staying with them. Hotels should not let pets in, ever ! The back entrance is old, parking is not secure, the back of the hotel is a dump, as is the pavement to drive on. not secure, not a classy back entrance. the hotel smells of old train exhaust,... More 

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Newton, Massachusetts
Contributor
12 reviews 12 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It's in a charming old building from a bygone era. I'm happy it's still around and the building has been converted to a hotel. But, some of the rooms need work. I'd advise paying for a better class of room and making sure you have your confirmation with you. Sometimes the front desk misses little things like breakfast included. Let's... More 

Was this review helpful? Yes 1
Toms River, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Architecture is beautiful and dated. Bathroom is very small and there are some issues with the facilities. Carmen's is very good food and equally matched service. The Trax Bar & Grille is less than satisfactory. A picture book with the best features of the hotels architecture available for view and/or sale would have been great - but not available.

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Radisson Lackawanna Station Hotel Scranton? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Radisson Lackawanna Station Hotel Scranton

Address: 700 Lackawanna Avenue, Scranton, PA 18503
Phone Number:
Location: United States > Pennsylvania > Scranton
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Radisson Lackawanna Station Hotel Scranton 3.5*
Number of rooms: 146
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Tingo, Hotels.com, Orbitz, Priceline and Odigeo so you can book your Radisson Lackawanna Station Hotel Scranton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Radisson Scranton
Scranton Radisson

101 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (58)
Viewed
Dining (7)
Viewed
Hotel & grounds (20)
Viewed
Room/suite (6)
Viewed
Bathroom (5)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All management photos (44)
Viewed
Dining (8)
Viewed
Hotel & grounds (12)
Viewed
Business center/function rooms (3)
Viewed
Room/suite (11)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay