Radisson Lackawanna Station Hotel Scranton (PA) - Hotel Reviews

Address: 700 Lackawanna Avenue, Scranton, PA 18503

Region: United States > Pennsylvania > Scranton

Amenities:

Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Shuttle Bus service Suites Wheelchair access

Hotel Style:

#3 Business Hotels in Scranton

Price Range: $$

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: Beautifully restored former D.L.& W rail station. Designed by Kenneth Murchison and dedicated by President Truesdale in 1908, this neo-classical French Renaissance structure is the gem of Scranton boasting 146 renovated guest rooms along with Carmen’s Restaurant, Trax Bar & Grille, Platform Lounge, and elegantly appointed modern Banquet and Event space. We also offer freshly brewed Starbucks coffee along with 10 wines by-the-glass, specialty Italian desserts, and pastries in our Station Cafe located in the Grand Lobby. Our distinctively professional and qualified staff proudly offer a 24-hour Fitness Center, 24-hour Business Center, 24-Hour Security, Free in-room high speed wireless, complimentary airport shuttle to/from Scranton/Wilkes Barre International Airport, and in-house massage therapist services. We are ideally located in downtown Scranton within walking distance to Marquee Cinema movie complex, Steamtown Mall, downtown boutique shopping, salons, spas, churches, Steamtown National Historic Site, dozens of restaurants, lounges and cafes, as well as a full range of weekly cultural and community events. Nearby you will also find Nay Aug Park, Sno Mountain, New York Yankees AAA affiliate baseball and a host of scenic and historic treasures of northeastern Pennsylvania. ... more less

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Also Known As:: Radisson Scranton; Scranton Radisson

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215 reviews from our community

See which rooms travelers prefer - 36 traveler tips

Patrick B

San Jose, California

2 reviews

Reviews in 2 cities

“Big disappointment, but OK otherwise”

Reviewed June 14, 2013 NEW

I was excited about staying at the Radisson Lackawanna Station Hotel in Scranton, PA. The lobby was impressive, but my room a huge disappointment. I have a room with one queen bed (what I expected) but there's maybe four feet on either side of the bed and that takes you from the windows to the wall of the bathroom. This... More

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Thank you for taking the time to write a review of our property. I apologize that you found your room to be small. Being a historic property, our rooms do range in size. The business class suites that you mentioned are quite spacious, though. I would be happy to take you on a tour of these rooms upon your next... More

Noel T

Dalton, Georgia

“We love to stay here!”

Reviewed June 8, 2013

We have family in Scranton and always stay at the Lackawanna Station. It is a wonderful hotel and the food in the dining room and bar are excellent. We love the house orange cognac salad dressing. Everyone is so friendly and helpful. The hotel is a fine restoration of the train station. It's a very short walk to town. Scranton... More

Thank you for taking the time to write a review of our property! I am thrilled to see that you enjoy staying with us and that our staff is always friendly and helpful to you. I will pass along your compliments to our Executive Chef as well. On behalf of the entire staff at the Radisson Lackawanna Station Hotel, thank... More

Tara W

Springfield, Massachusetts, United States

1 review

1 helpful vote

“Too bad.”

Reviewed June 3, 2013

I had paid for a room that would accommodate 2 adults and a 7 year old child. I ended up with a room with one Queen size bed. I had to go out and buy an air mattress for my daughter to sleep on. The bathroom was what was most disturbing. The toilet seat was barely attached, I flirted with... More

Was this review helpful? Yes 1

Thank you for taking the time to write a review of our property. I am sorry to see that our double queen rooms were sold out at the time of your booking and that you had to reserve a room with one queen bed. We do get quite busy in the summer and it seems that the rooms with two... More

traveller201346637

Montclair, New Jersey

Reviewer

3 reviews

“tired”

Reviewed May 28, 2013

We stayed here one night. The lobby was the best thing about the hotel--very grand, from turn of the last century. Our tired-looking room had an odd odor, and housekeeping had overlooked a large plastic hair clip on the carpet, which must have been left by a previous guest (or maybe the housekeeper). The bathroom was pretty clean. The HVAC... More

Thank you for taking the time to write a review of our property. I am so happy to see that you enjoyed our grand lobby, but am sorry that you felt the room was less than impressive. I will pass along your comments to all the appropriate management to ensure that we use them in our next refresh of the... More

travelerpa70

ft drum,ny

Senior Contributor

31 reviews

8 hotel reviews

Reviews in 14 cities

10 helpful votes

“Nice piece of history”

Reviewed May 25, 2013 via mobile

We quickly searched for a nice downtown hotel and were pleased to find this landmark. We walked in looking for a room and sure enough we were accommodated. They were rather full because of a high school prom and didn't have any issues with noise. The restaurant 'Carmen's' had great food. We had a late night snack after a poor... More

Thank you for taking the time to write a review of our property! I am thrilled to see that you enjoyed your stay with us and that you were able to be accommodated on short notice. My staff will be happy to know that they were informative and helpful to you and our new Executive Chef will be glad to... More

Sandy N

Ellisville, Mississippi, United States

3 hotel reviews

Reviews in 3 cities

“All-in-One”

Reviewed May 14, 2013 via mobile

Full service hotel offering a variety of dining options. I had never slept on a Sleep Number bed and was asleep within 5 minutes of laying down. Room was basic but very clean. Improvement could be a better in room coffee service.

Thank you for taking the time to write a review of our property. I am happy to see that you enjoyed your time with us and that you slept well on the sleep number bed in your room. On behalf of the entire staff at the Radisson Lackawanna Station Hotel, thank you for your business! We look forward to having... More

LoganHampton

Chicago

Contributor

11 reviews

10 hotel reviews

Reviews in 11 cities

2 helpful votes

“Impressive Exterior. Lackluster Stay. Cheap Management.”

Reviewed May 13, 2013

Once past the impressive lobby area I opened the door to an extremely mediocre room. The first thing I noticed was the odd odor (I'd call it great-grandma's house) and the spartan furnishings. The room, tucked into an odd corner of the building, was tremendously spacious. Despite this, the room was appointed with one queen bed, a desk and office... More

Thank you for taking the time to write a review of our property. I am sorry to see that you did not enjoy your time with us and would love to have you stay again in order for us to make improvements upon this negative first impression. On top of the in room coffee, we do offer Starbucks in our... More

IndyGuyOnTheGo

Indianapolis, Indiana

20 reviews

7 hotel reviews

Reviews in 10 cities

4 helpful votes

“Beautiful Historic gem!”

Reviewed May 12, 2013 via mobile

Wonderful change from the sterile new hotels. The historic property offers everything in a grande deluxe style of an era of the past. Enjoy the Cafe, Carmen's or Trax for your favorite food or beverage. This is a great location for a wedding, reception or social get together.

Thank you for taking the time to write a review of our property! I am so happy to see that you enjoyed your stay with us and that you were able to experience our restaurants on property. Our new Executive Chef has exciting menu ideas and has been working to impress each guest who visits us. He will be thrilled... More

squashirt1

Burlington, Vermont

Top Contributor

127 reviews

9 hotel reviews

Reviews in 48 cities

218 helpful votes

“Beautiful Hotel”

Reviewed May 2, 2013

My husband and I spent one night in Scranton on a recent trip to Pennsylvania. We had made plans to stop at the Lackawanna Coal MIne tour that afternoon so this hotel was a perfect spot to spend the night afterwards. The hotel had its own ample parking which was a requirement . The room was also very reasonably priced.... More

See 3 more reviews by squashirt1 for Scranton

Thank you for taking the time to write a review of our property. I am thrilled to see that you had an enjoyable stay with us and that you were able to catch a bit of the University of Scranton soccer game! On behalf of the entire staff at the Radisson Lackawanna Station hotel, thank you for your business. We... More

cuteandcuddlier

New Jersey

13 reviews

Reviews in 9 cities

“Great Location”

Reviewed April 30, 2013

My boyfriend is a steam train enthusiastic, I took him for his birthday to Steamtown in PA. I decided to stay at the Lackawanna Station Hotel since it was the original train station in Scranton. The hotel is beautiful, the architecture was amazing. We stayed on the 6th floor, the room was very pleasing, beds were comfortable and the hotel... More

See 2 more reviews by cuteandcuddlier for Scranton

Thank you for taking the time to write a review of our property. I'm so happy to see that Sue, Tina, and I were helpful to you throughout your stay and that we made a positive impression. I am thrilled that you enjoyed our history and that your boyfriend was able to enjoy Steam Town. On behalf of the entire... More

1-10 of 215 reviews

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Radisson Lackawanna Station Hotel Scranton

Radisson Lackawanna Station Hotel Scranton

215 reviews from our community

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