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Radisson Lackawanna Station Hotel Scranton

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700 Lackawanna Avenue, Scranton, PA 18503
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1 room 1 guest
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Radisson Lackawanna Station Hotel Scranton
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572 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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Voorschoten, The Netherlands
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Renovated rooms on the sixth floor were beautifull but rather small. The location is great and the bar serves great locally brewed beers. My Room overlooked some training fields and the railroad but that did not stop me from sleaping comfortably.

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Charleston, West Virginia
1 review
2 of 5 stars Reviewed 6 days ago NEW

This hotel is in a part of Scranton that has seen better days. So has the hotel, which has apparently changed hands 5 times since it was remodeled from a train station in the 1980s. Our room was basically uninhabitable. . A flood from a poorly maintained air conditioner that had been set to cool to fifty degrees soaked the... More 

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MBK_GM, General Manager at Radisson Lackawanna Station Hotel Scranton, responded to this review

We are very excited at our wonderful and truly sensational guest room renovations that are underway from a highly acclaimed design firm. We certainly do hope that you reconsider our prior correspondence. We are currently in a $3 million renovation and take remarkable pride in the continued restoration of this magnificent gem. We hope to see you soon! More 

Travelers are raving about these Scranton hotels

Colorado Springs, Colorado
1 review
2 of 5 stars Reviewed 6 days ago NEW

Large room, no place to sit. I've had closets bigger than this bathroom. Noisy air conditioner.. Uncomfortable bed. Room and bathroom very clean. Personal friendly and helpful. Paid for parking but club across the street used it clerk didn't ticket them.

Review collected in partnership with Radisson Hotels

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MBK_GM, General Manager at Radisson Lackawanna Station Hotel Scranton, responded to this review

We are truly excited about our current multi million dollar room renovation that is well underway and believe you will be quite inspired when you return! We have installed all new Simmons pillow top mattresses throughout the hotel so I am concerned how one may be uncomfortable. We will investigate! Thank you again. More 

New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I have stated here on a few occasions, and I did I have a great experience every time . Rooms are clean , staff is friendly and helpful . Bar and restaurant are clean and food was good . The building is so interesting , it was wonderful that it was saved from being demolished , that was the plan... More 

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Pleasant Prairie, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The first floor is gorgeous. But the title of this review is the motto Radisson should adopt for every day. Pardon our dust is no excuse. Vacuum the elevators and wipe down the doors! Hot water and soap isn't expensive. Wipe down the tables at Trax. They shouldn't be sticky! A few things wrong but corrected upon complaint: at check-in... More 

Was this review helpful? Yes 1
MBK_GM, General Manager at Radisson Lackawanna Station Hotel Scranton, responded to this review

We are thrilled to see that you chose to stay with us. We are indeed very excited about our extensive guest room renovations that are underway, but they will not accomplish anything if we do not deliver the proper service and offering levels. We review all of our guest comments, positive and opportunity, with our entire staff as they are... More 

Rochester, New York
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

We spent one night here on route to our vacation destination. The hotel is very unique in its setting and details. We especially like the hotel lobby and restaurants. Josh was very helpful at the Starbucks cafe and the breakfast there was quite good. The hotel was in a much needed renovation project and we will look forward to coming... More 

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