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Radisson Lackawanna Station Hotel Scranton

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700 Lackawanna Avenue, Scranton, PA 18503
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Radisson Lackawanna Station Hotel Scranton
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673 Reviews from our TripAdvisor Community

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Topeka, Kansas
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I first arrived in evening after long day of driving (business). First trip to bathroom I noticed a very long black hair draped over the toilet seat all the way down the front of the bowl !!!! The floor I was on smelled very must and their were dirty dishes left out in front of the doors for hours. This... More 

Helpful?
Thank rollingpilgrim
Katie C, Front Office Manager at Radisson Lackawanna Station Hotel Scranton, responded to this review

Thank you for reaching out and writing your review of your recent stay with us! We are so sorry you were not satisfied with the accommodations of your room. Our guest rooms are currently in the process of a full renovation and we are thrilled with the progress we have made, however without proper service and standards they will not... More 

Travelers are raving about these Scranton hotels

Newfield
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Great old train station with open lobby, marble columns and open ceilings all the way to sixth floor. Hotel going through a carpet and furniture update. Enjoyed a super night of sleep on a new mattress!! Sixth floor view was amazing and we even had a train roll bye on Saturday morning. Check in, check out was good and quick.

Helpful?
Thank Noteboom
Olyphant, Pennsylvania
2 reviews
3 of 5 stars Reviewed 1 week ago

My husband and I were engaged at the Radisson 10 years ago, so we decided to celebrate our 10 years by going back to the Radisson. The last time we had stayed there, the room was dated, but clean, so we were very excited to be staying in a renovated room. Check-in was quick and easy, The woman behind the... More 

Helpful?
Thank Bookworm430
Lancaster PA
Level Contributor
115 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed here for two nights on business. When I first saw that it was a historic hotel and a former train station, I was excited to stay there. The excitement continued when I first saw the building at night - lit up in colors. That is where my excitement stopped. When I entered the hotel, I was greeted by... More 

Helpful?
Thank sgtrudz
MBK_GM, General Manager at Radisson Lackawanna Station Hotel Scranton, responded to this review

Thank you for your feedback. We take great pride in the extensive renovations currently underway. Our newest order of mattresses did arrive during your stay, and I apologize for that as well as the challenge of the elevators and hallways as we are taking all new furnishings and renovation items through those elevators as well. We take great pride in... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed here on multiple occasions for work and I love the atmosphere. Just last month around the holidays, the lobby looked like Macy's in New York and it felt very special. The restaurant TRAX has tremendous food (never had a bad dish) and the service at TRAX from Craig was the best. He is very prompt, personable and... More 

Review collected in partnership with Radisson Hotels

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Thank Frank R
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