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The Colonnade

401 Jefferson Ave, Scranton, PA 18510
The Colonnade
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9 reviews from our community

Traveler rating
    4
    0
    0
    3
    2
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4
2
Solo
0
Business
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Rating summary
  • Location
    5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Pennsylvania
1 review
5 of 5 stars Reviewed 3 weeks ago

As a professional in the hospitality industry myself for nearly 10 years, and having event planning experience, I was particular about selecting a facility for my sister's bridal shower. I have only ever heard positive comments about The Colonnade and personally have dined at the owners' restaurant POSH - food was delicious. After touring the facility I booked on the... More 

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1 review
5 of 5 stars Reviewed 4 weeks ago

Josh and Paul were extremely helpful and accommodating. The room was in perfect condition, and far exceeded my expectations for the week I stayed here. This was my second stay at the Colonnade and I would highly recommend it for location, value for money, the hosts, and just the shear experience of staying in this beautiful venue.

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 13, 2015

I recently got married at The Colonnade this past January. Everything - from booking the rooms to the communication to the flowers & decorations was overall, poorly handled. Such a letdown in every way! The morning of my wedding, we had booked all three rooms (in advance) for the bridesmaids, groomsmen & a honeymoon suite for that night. Not only... More 

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 11, 2015

I have had a similar experience when contacting the Colonnade. Every time I called, my message went to a voicemail. Joshua initially returned my call and provided me with a brochure, but when I attempted to follow up to book a date about a week later, it took 3 weeks to hear back from him. I even attempted contacting him... More 

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Scranton, Pennsylvania
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 6, 2015

This was our 1st choice to host a wedding shower. Myself and the maid of honor called the Colonnade and their other location several times. Our phone calls and emails were never returned. We left detailed messages each time with our names and local phone numbers but no one felt the needed to get back in touch with us. This... More 

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Paul B, Owner at The Colonnade, responded to this review

Erin, We are so sorry that we were unable to make contact. Our records indicate your message was received and we responded on or around January 24th. As phone messages are our primary source of new business were are sure to check them regularly and do our best to return calls within 24 hours. Obviously our clients are our number... More 

Scranton
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 5, 2015

We had our wedding at The Colonnade--so this goes out to anyone wanting to book for a large event. It is a unique venue, which attracted me to it from the beginning. The house itself is beautiful. The waiting staff is always dressed professionally and willing to make your experience a good one. We had Valentine's Day dinner here and... More 

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New York City
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 22, 2014

The Colonnade is an excellent, classy venue that will leave a lasting impression on your guests and is ideal for your small- to medium-sized event. Josh and Paul, who run the entire operation (bed and breakfast and event functions), have excellent taste and are a joy to work with. They're also well-connected to great vendors in the area, giving you... More 

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Contributor
13 reviews 13 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed February 3, 2014

Joshua Mast, one of the partners of The Colonnade has flunked customer service 101. My wife and I had my daughters Sweet 16 birthday party here. DO NOT DO YOUR EVENT HERE IF YOU HAVE TO WORK WITH JOSH. Here's the breakdown of the good and bad: Good: -Food was tasty -Facility is beautiful -Staff was pleasant -Attendant at door... More 

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Montreal, France
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed June 9, 2013

We went to a wedding at this location. The food, service and staff was outstanding. It is beautifully renovated and charming. Anyone looking for a superb wedding location should consider the Colonnade.

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