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Hilton Scranton & Conference Center

3.5 of 5 100 Adams Avenue, Scranton, PA 18503
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Certificate of Excellence 2014
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Hilton Scranton & Conference Center
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Hilton Scranton & Conference Center
Hilton Scranton & Conference Center
Hilton Scranton & Conference Center
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509 reviews from our community

Traveler rating
    306
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    35
    15
    8
See reviews for
158
98
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157
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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    (81)
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Washington, United States
1 review
2 of 5 stars Reviewed 1 week ago

Shuttle never picked us up from the church after a wedding. Walked back to the hotel, and told the front desk who showed no remorse and said he'd get there whenever. Our dates waited over an hour for him to pick them up which was only about 3 miles away. This place claims to have amenities but they just claim... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Ryan A, Director of Sales at Hilton Scranton & Conference Center, responded to this review

Thank you for your feedback. We apologize for the level of service you have described, and can appreciate your frustration. As the Hilton Scranton & Conference Center finished 2014 as the 5th ranked Hilton Hotel in all of the America’s for Overall Customer Service your comments certainly caught our attention. The hotel was awarded the “Make it Right” Award by... More 

Pittsburgh, United States
1 review
4 of 5 stars Reviewed 1 week ago

I was in Scranton for an interview, coming from Pittsburgh. I had some serious trouble with my car on the way, compounded by having to wait two hours for a tow. By the time that I arrived at the Hilton, I had been stressed to the point of tears. The desk staff and the shuttle drivers were all extremely helpful... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Danielle D, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review

Hi Rose! Thank you for your review. I am sorry to hear you had a harrowing day. However, I am so pleased that our staff was able to cheer you up. I have passed your comments along, as they will be so pleased to hear this! I sure do hope things have improved with you, and that one day we... More 

Massachusetts
Top Contributor
51 reviews 51 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Very good sized room, quiet, extremely clean and updated. Hot tub is *very hot* and enjoyed it alone in the mornings. Didn't use pool but looked nice and salt water is a plus. One of the nicest properties we have stayed at in a while. Would definitely stay here again. Too bad Scranton's downtown is sad and Starbucks is a... More 

Was this review helpful? Yes
Danielle D, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review

Hi Zenlibrarian! Thank you kindly for your recent review of your stay with us. Yes, we were recently renovated just 2 years ago. I am glad you enjoyed the space. Our Pre-Core Center along with our Pool and Hot Tub are huge plus's so I am glad you were able to enjoy them. As far as downtown Scranton goes, there... More 

Pennsylvania
Top Contributor
71 reviews 71 reviews
37 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The room is spacious, the rates are reasonable, the view from my room was very nice and the staff is FANTASTIC! This does live up to and exceed the Hilton standards that I would expect. The only downside was the room service breakfast was not delivered hot.

Was this review helpful? Yes
Danielle D, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review

Hello smalltowntravelerPa! Thank you for taking the time out of your busy schedule to write us a positive review. We sure are glad you enjoyed your stay. We are the number one hotel in Scranton, and number one on Trip Advisor. We finished as the #1 Hilton Hotel for the month of December and the 5th ranked Hilton Hotel in... More 

Bethlehem
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is a winner for sure! The hotel is clean and has a beautiful lobby. The rooms are quite nice and very clean. They are spacious and comfortable. The hotel staff goes above and beyond and are more than willing to help. The front desk staff is to be commended. We also ate at the Pub and morning breakfast... More 

Was this review helpful? Yes
Danielle D, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review

Hello Mierswe3! Thank you for taking the time out of your busy schedule to write us a review. I will certainly pass your kind remarks onto our staff as they will be so pleased to read them. We are so pleased you enjoyed your stay at our hotel, including your stay in Scranton. I am so glad you had time... More 

State College
Top Contributor
81 reviews 81 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I've stayed here a number of times and they've never failed me. Great central location, not overly priced (compared to all decent hotels) and a good parking setup, situated between two garages. I don't stay in hotels like this as a getaway, but only as a good place to stay for the night.

Was this review helpful? Yes
Danielle D, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review

Hi Michael! Thank you for being a loyal guest! We are thankful to have you every time! Are you an HHonors Member? From faster check-ins to room upgrades, you can learn how to take advantage of exclusive hotel amenities and other members-only privileges. We are located in downtown Scranton and right next to the Steam town Mall! And yes, our... More 

Leipzig, Germany
1 review
4 of 5 stars Reviewed 3 weeks ago

excellent place right in the city center; staff is extremly helpful and the pool and fitness is high standard. room service is OK but I would rather use the restaurant, never tried breakfast - as we always went out to eat in town. everything was clean and at "hilton standard" I would recoomend this place to anyone - business or... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Danielle D, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review

Hi Michael! Thank you for choosing to stay with us! Yes, we are in downtown Scranton and are close to everything you need such as shopping, food, and entertainment. However, if you wanted to stay in doors we have our Pre-Core Fitness Center, and our Indoor Salt Water Pool and Hot Tub. If you join us on our social media... More 

Senior Contributor
39 reviews 39 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location. Free parking. Pet friendly with larger rooms than other hiltons I've stayed at. Good restaurant and bar in lobby. Close walking distance to bars and restaurants. Dog park a block away which is convenient. AAA pricing gave us a great rate. Easy in-out of the city. Would stay again!

Was this review helpful? Yes
Danielle D, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review

Hi CoffeenBeers, Thank you! We were freshly renovated just 2 years ago. We try our best to keep everything spotless! We received our 7th consecutive outstanding report! We have a new scrumptious menu in PJ's Pub, are within walking distance from everything you need, and have 3 restaurants in the Hotel. We also have a Pre-Core Fitness Center along with... More 

Bluffton, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

After choosing Scranton as a stop-over on our return to SC, we saw the familiar Hilton sign and check-in for a pleasant night. That is exactly what we experienced. Pleasant and professional service and a wonderful hotel. The room, the hot tub, the food all exceptional. Thank you Hilton Scranton, we'll be back.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Danielle D, Sales Coodinator at Hilton Scranton & Conference Center, responded to this review

Hi Lewis! Thank you for choosing to stay with us! Perhaps next time it will be a longer trip so you will get to explore Scranton! There is a lot to see and do here! I hope you were able to take advantage of the things we over in our hotel. We have a Salt Water Pool and Hot Tub,... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Wow where to begin. First off let me take the time to thank the staff you made my night fun and enjoyable especially Britiny and Danie. For the price you got everthing you needed to make your night. Start to finish this party was rocking the band was great the food was awesome and they had tons of it. The... More 

Was this review helpful? Yes
Danielle D, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review

Hi Jeff! Thanks so much for coming to our Rockin NYE Party! I can't tell you how pleased I am that you and your loved one enjoyed your time. I look forward to helping you guys out again next year. Please spread the word to your friends! Have you joined us on our social media pages? Some neat news to... More 

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Additional Information about Hilton Scranton & Conference Center

Address: 100 Adams Avenue, Scranton, PA 18503
Phone Number:
Location: United States > Pennsylvania > Scranton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Scranton & Conference Center 3.5*
Number of rooms: 175
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Also Known As:
Hilton Scranton And Conference Center
Hilton Scranton Hotel Scranton
Hotel Style:
#1 Family Hotel in Scranton
#1 Green Hotel in Scranton
#1 Business Hotel in Scranton
#1 Best Value Hotel in Scranton

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