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All 10 Scranton hotels

Hilton Scranton & Conference Center

3.5 of 5 Hotel   |   100 Adams Avenue, Scranton, PA 18503
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88%
Ranked #1 of 10 hotels in Scranton
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
5 of 5 stars reviewed yesterday
Kathy D Westborough, Massachusetts
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428 people have reviewed this hotel

Traveler rating
    255
    121
    32
    14
    6
See reviews for
135
82
29
130
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
Westborough, Massachusetts
1 review
5 of 5 stars Reviewed yesterday NEW

My husband and I recently stayed for two nights at this Hilton. We were greeted as we entered the building with smiles and friendliness. We checked in at the front desk with Luke who greeted us and our dog and let us know all about the hotel. Our room was clean and had a comfy king size bed. We then... More

Was this review helpful? Yes
Top Contributor
149 reviews 149 reviews
31 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

I average 2-3 nights a year at this hotel. It is consistently good. Front desk staff is always smiling, rooms are clean (and some are huge), pool is clean, bar is nice, food is good and there is a Starbucks in the lobby. Parking is easy given the city location. Steamtown is a 5 minute walk, the University is also... More

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Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

We had booked a horrible room for 2 days in Tannersville and vacated those premises asap. After experiencing the absolute worse, and over 24 hours of no sleep and non-stop driving we needed to experience the best. Well, I have never received such wonderful service. Our little pup was allowed everywhere except the dining area and was treated royally, as... More

Was this review helpful? Yes 1
Freeport, Grand Bahama Island
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

It was indeed a pleasure to spend my final night in the city of Scranton at the Hilton. 10 months prior my first night in Scranton was spent at the hotel which definitely played a role in staying there on my last night in town. The staff there made me feel welcome upon arrival and like family on departure which... More

Was this review helpful? Yes
Danielle D, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review

Hi Freeport, Grand Bahama Island! We sure were lucky to have you all the way from Grand Bahama Island! I am so pleased you enjoyed your stay at our hotel, and especially your Scranton surroundings! Everything is within walking distance, and there is always something to do. Feel free to like us on Face Book so you can keep up... More

New Ulm, MN
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I travel a LOT. I had one of my best customer service experiences ever at this hotel. I originally booked a hotel on a bargain site. When I got to that hotel, it was closed. :( It was late, I'd had a long day, I was tired. Luke Menifee, Guest Service Manager at the Hilton in Scranton PA promised me... More

Was this review helpful? Yes 2
Danielle D, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review

Hello New Ulm, MN! Our team is so happy to hear that you received such superb customer service here at the Hilton Scranton! Luke certainly is a gem, and our whole team works very hard in making sure our guests feel valued, cared for, and respected. We are currently ranked in the 7th consecutive outstanding on Hilton's Quality Assurance Audit!... More

New York City, New York
Contributor
15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

What an amazing stay!!!! We are visiting our son who is at a sleep away camp and searched for a hotel nearby...using trip advisor we came across this hotel and what an awesome hotel this is!!! Staff is super friendly, room is soooooo clean, hotel is very clean and inviting..... I cannot say enough.... Pool is great, gym is very... More

Was this review helpful? Yes 1
Danielle D, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review

Hi Elaine! We cannot thank you enough for your kind review. We certainly do take pride in respecting, caring, and valuing our guests. We do hope you will spread the word and also see us again soon! Scranton has a lot of activities to offer! Never a dull moment! You can walk to everything, but when you don't want to... More

Berkeley Heights, New Jersey
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Friendly staff, first class lobby area, excellent food , clean , all good , all around . Highly recommend . Located in center of Scranton, so easy to walk within Scranton, but also with only a ten minute drive you are into the serenity of the Pocono's and mountain scenery .

Was this review helpful? Yes
Danielle D, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review

Hello Don! Thank you so much for your kind review! You are correct, our hotel is so close to everything you could ever need! You can easily get away to the country too! Our hotel may be in the city of Scranton, but our surrounding areas are so beautiful with the endless mountains. We do hope we will be seeing... More

Philadelphia, PA
Top Contributor
67 reviews 67 reviews
18 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 1 week ago

We stopped in Scranton on our way to Finger Lakes. Hilton prices were competitive, other similarly priced hotels were all budget chains, so Hilton it was. It is, well, a Hilton. Clean, quiet, nicely appointed room, knowledgeable staff, downtown location. Breakfast was very good. Reasonable parking charge. Competitive prices, esp. if you factor in the free breakfast. Highly recommended.

Was this review helpful? Yes
Danielle D, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review

Hi Philly! Thank you for taking time out of your busy schedule to write us a helpful review. These comments have been noted. I am happy you were so pleased with your recent stay. We appreciate your comment about the food, parking, and are proud to read that you thought our staff was knowledgeable. We are currently ranked number 8... More

Barrie
Contributor
11 reviews 11 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The lady at the front desk clearly wasn't impressed with my appearance at first glance (when we travel, I like to dress casually, in track pants, long sleeve crew shirt, and sandals). She reluctantly said hello, and after I gave her my reservation number and she realized that I am a physician, her eyes changed immediately, as did her demeanor.... More

Was this review helpful? Yes
Danielle D, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review

Hi Father of Two! Our team is saddened to hear your response about what happened to you at our Front Desk. We are certainly sorry to hear this. It is very important to us that you took time to write this review. This has been noted and will not be forgotten. However, I couldn't be more pleased that you also... More

Wilkes-Barre, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a hotel with a great location, within easy walking distance from many bars and restaurants in downtown Scranton. The room was very clean, parking was easy, staff was friendly, checkout was quick, and there was a place for great coffee in the lobby.

Was this review helpful? Yes
Danielle D, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review

Hello Wilkes-Berre PA! Our team thanks you so much for your time with writing this pleasant review. I am so happy you enjoyed your time, not only in our hotel, but in the city of Scranton. It is true, we are so close to everything you could ever need! We are currently ranked number 8 out of 282 Hilton's in... More

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Additional Information about Hilton Scranton & Conference Center

Address: 100 Adams Avenue, Scranton, PA 18503
Phone Number:
Location: United States > Pennsylvania > Scranton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Scranton & Conference Center 3.5*
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Also Known As:
Hilton Scranton Hotel Scranton
Hilton Scranton And Conference Center

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Green Hotel in Scranton #1 Business Hotel in Scranton #1 Best Value Hotel in Scranton
Hotel Class
Official Description (provided by the hotel)
The Hilton Scranton is an IACC certified conference center located in downtown Scranton Pennsylvania. The Hilton offers 175 guest rooms and suites with on-site dining options in Trolleys Bistro, Casey's Corner, PJ's Pub and the Electric City Cafe which proudly brews Starbuck's coffee. The hotel features a beautiful 50' lap pool, a whirlpool and a 24 hour exercise room. The conference center has 19 total meeting rooms including a 75 seat amphitheater and a grand ballroom accommodating up to 500 guests. ... more   less 
Number of rooms
175

Questions & Answers

Questions? Get answers from Hilton Scranton & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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