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Hilton Scranton & Conference Center

Certificate of Excellence
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100 Adams Avenue, Scranton, PA 18503
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Hilton Scranton & Conference Center
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Hilton Scranton & Conference Center
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Hilton Scranton & Conference Center
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531 reviews from our community

Traveler rating
    322
    150
    36
    15
    8
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166
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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Stafford, United Kingdom
Top Contributor
202 reviews 202 reviews
37 hotel reviews
139 helpful votes 139 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed for 3 nights to visit our local factory. The office booked this hotel for me, so didn't research it in advance. There is easy parking on the multi-storey next to the hotel for $9.95 per night. On entering, I was greeted by the Reception staff, and check in with minimum fuss. I asked for the restaurant opening hours to... More 

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Phoenixville, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Hotel was immaculate and very convenient to the downtown. We needed a light meal after having missed lunch, and the bar had a terrific menu - even gluten-free options. Too bad the parking garage next door doesn't connect directly to the hotel so you don't have to walk outside. Other than that we were very satisfied!

Review collected in partnership with Hilton Hotels & Resorts

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Peterborough, Canada
Top Contributor
83 reviews 83 reviews
22 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We needed a place to stay on the way to Philadelphia. Staff were very pleasant and the room was nice and clean and well appointed. Check-in was quick and smooth. There is a small coffee shop in the lobby that serves Starbucks coffee as well. I would stay there again.

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LeClaire
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just got home from another business trip to Scranton, PA. Again I chose the Hilton and was happy with my visit. The room was clean and quiet. The Breakfast was great and as usual, check in and check out went smoothly. I can't stress how much I enjoy staying at this Hotel, I'm going to miss coming here when I... More 

Was this review helpful? Yes 1
Philadelphia, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Staff and rooms were wonderful. very friendly and welcoming staff. Quiet floor. There was easy parking on site. The pool and fitness center were well maintained. Check in and check out was easy. Room and bathroom was very clean.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
chatham, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our family stayed here while we were skiing at a local mountain. The Hilton staff was uber friendly and helpful. The went out of their way to provide directions, immediately validate parking tickets and provide additional towels. We will be back soon.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Derry, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Over all everything was great. The bar bill was a shocker. I mean really $13.00 for a shot! Other than that everyone was very nice and helpful. Food was very good and plenty of it. I was here on business (training) and not only was there breakfast (nice choices) then a buffet lunch, then when we got back from lunch... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Short Hils, NJ
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed one night here while my son attended a prospective student event at U of Scranton. The hotel is clean and attractive, the staff welcoming and helpful (the gal at the check in desk saw it was my birthday and enthusiastically offered me a free appetizer or cocktail - I took the cocktail : ), the hors doevres served at... More 

Was this review helpful? Yes 2
Ryan A, Director of Sales at Hilton Scranton & Conference Center, responded to this review

On behalf of the entire team here at the Hilton Scranton & Conference Center I thank you for such a great review of our property. We have a fantastic partnership with the University of Scranton, and we are glad you selected our hotel for this very important trip to visit the University. I will pass along your comments to each... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

Great Hotel and location -easy to walk to a few of the local spots. In lobby Starbucks is a plus along with the fitness center. Food was excellent and timely on the room service. No complaints and would stay here again next time I'm on business.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Ryan A, Director of Sales at Hilton Scranton & Conference Center, responded to this review

Your time and feedback mean a great deal to us, and we are thrilled that you had such a positive experience. Each department prides itself on providing the best in service, and your comments are greatly appreciated. We look forward to hosting you again should your travels bring you through the Electric City! More 

New York
Contributor
18 reviews 18 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This hotel needs AIR and ventilation! We were on a long road trip and had to stop somewhere for the night. Right out of the elevator, the first thing I noticed was a strong smell of cleaning chemicals. Our room smelled the same, and the windows were sealed! It was highly overheated and the feeble room unit could not get... More 

Was this review helpful? Yes
Ryan A, Director of Sales at Hilton Scranton & Conference Center, responded to this review

Thank you so much for taking the time to review your recent stay with us. Your comments mean a great deal, and I do apologize that the room temperature did not meet your standards. The hotel has had seven consecutive outstanding inspections from the brands quality assurance team, and we were recently have been awarded the prestigious Award of Excellence.... More 

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