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Hilton Scranton & Conference Center

Certificate of Excellence
GreenLeadersGold level
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100 Adams Avenue, Scranton, PA 18503
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1 room 1 adult
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Hilton Scranton & Conference Center
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674 Reviews from our TripAdvisor Community

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Bronx, NY, United States
5 of 5 stars Reviewed yesterday NEW

Very friendly personnel. The highlight of my stay was when I was headed to an interview and it had started raining and a taxi wouldn't get there for another 30 mn. I was thinking about just walking to the interview location, and risk getting my shoes and suit wet, when I asked the staff to see if they knew of... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Shakhawat S
Dupont, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

This hotel really was friendly, respectful, and professional overall. If looking for a decent place to stay, I would say definitely consider this hotel. Clean, quiet, and a great place to lay your head at the end of the night.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Joseph A K
Larksville, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

The staff at this hotel were incredibly knowledgeable and helpful, making my stay a delight. They have a great understanding of the downtown area and pointed me in the right direction for everything I was looking for that night. The facilities in the hotel are second to none and cleanliness was second only to the comfort of their beds. I... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jason C
A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago via mobile

I travel for work and eat all across the country! I wasn't sure about room service... But it was cold outside......I had the best filet ever !!! Ricky did a phenomenal job!! Perfect! Totally recommend it!!! You must eat here!!!! I had room service and wanted to jump for joy in my room!!!!!! Thanks Ricky!

Helpful?
Thank A TripAdvisor Member
Ryan A, Director of Sales at Hilton Scranton & Conference Center, responded to this review

Awesome review! Thank you! Ricky was excited and inspired to read your fantastic review. We take food and hospitality very serious here. What an honor to know our food matches up with the country's best. I am obviously partial, but I have to agree! Our food rocks! Happy New Year! We look forward to welcoming you back to our award... More 

Bethlehem, Pa
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A holiday family gathering brought us to the Scranton Hilton for a two night stay in this full service hotel in the heart of the city. The night life within walking distance was enjoyed by all and a complimentary shuttle took us to a great restaurant for a family dinner. The rooms are comfortable and generously sized and the service... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank janetjackson1023
Ryan A, Director of Sales at Hilton Scranton & Conference Center, responded to this review

Hello Ms. Jackson, Your review means the world to our team! Thank you for taking time out of your day to provide feedback in regards to your recent stay. I am thrilled yourself, and family had the opportunity to experience all that our hotel and the Electric City has to offer! The Hilton Scranton & Conference Center family is honored... More 

Bethel Park, Pennsylvania
Level Contributor
3 reviews
3 of 5 stars Reviewed 3 weeks ago

During a recent stay, my room was directly adjacent to the elevator/shaft and the noise of the operating elevator both kept me up later in the evening and woke me up early in the morning, and I was not able to relax during waking hours as the non-stop use of the elevator (late night and wee hours of the morning... More 

Helpful?
Thank jk872016
Ryan A, Director of Sales at Hilton Scranton & Conference Center, responded to this review

Thank you for your recent review of our property. I am so very sorry that you had the noted noise discrepancy. Our team does not take your experience lightly, and I was hoping you might have some time to connect regarding your recent stay. At your convenience please feel free to contact me at 570-558-7330. We appreciate your business, and... More 

Scranton, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I can’t say enough great things about our recent stay at the Hilton in Scranton. We had a family reunion there for 3 days and were so pleased with all of the accommodations. It was very noticeable to all of us how friendly the staff was – especially the front desk and housekeeping employees. All of our rooms seemed newly... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Kathleen J
Ryan A, Director of Sales at Hilton Scranton & Conference Center, responded to this review

Hello Kathleen, What a fantastic review! Thank you so very much. The award winning team here at the Hilton Scranton & Conference Center cherishes the opportunity to serve as your backdrop for special memories such as yours. The hotel has consistently ranked among one the finest Hilton Hotels in all of the America's, and the accolades you mentioned are a... More 

Vernon Rockville, Connecticut
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is an older Hilton, and although some up dates have been done to it, it doesn't sparkle or stand out as nice as some of the others. The receptionists were very nice and helpful, so that part was good. Also, there wasn't any bell service or front greeters. We had to unload our own bags and park our cars.... More 

Helpful?
Thank cheryle k k
Ryan A, Director of Sales at Hilton Scranton & Conference Center, responded to this review

Hello Cheryle, Our entire team values reviews such as yours. Thank you for recognizing our front office team as they are comprised of industry leaders from the West coast to the East coast. Please do not hesitate to contact me directly at 570-558-7330 if you would like to discuss your arrival in greater detail. I would welcome the opportunity to... More 

Pennsylvania
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Exceptional staff, clean and comfortable rooms and good food made our staff wonderful! Check-in was a breeze and there was always a staff member to help out if needed. The wedding venue was lovely and the food was excellent.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Elizabeth B
Ryan A, Director of Sales at Hilton Scranton & Conference Center, responded to this review

Hello Elizabeth, We are thrilled to hear your awesome review of our award winning hotel! It means the world to us that we are now one of your favorite Hilton Hotels! The team is truly inspired and focused each and everyday which makes for an outstanding environment for our guests! Have a great weekend, and we truly are honored by... More 

Export, United States
1 review
2 of 5 stars Reviewed December 30, 2015

If you are looking for a suite that includes a separate bedroom & living room, do not stay here. The rooms are marketed as suites but they are not. They are large rooms. Other than that, the bed is comfortable and the location is decent. It was within town but close to major arteries. There are very limited number of... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Colin J
Ryan A, Director of Sales at Hilton Scranton & Conference Center, responded to this review

Hello Colin, Thank you so very much for taking time to review your most recent stay with us. We appreciate your comments, and take your concerns to heart. The award winning Hilton Scranton & Conference Center does feature four two rooms suites which include a separate bedroom and living room. As I do realize you booked through a third party... More 

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