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Hilton Scranton & Conference Center

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100 Adams Avenue, Scranton, PA 18503
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Hilton Scranton & Conference Center
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Hilton Scranton & Conference Center
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542 reviews from our community

Traveler rating
    330
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    36
    16
    8
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172
104
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Watkins Glen, NY, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I and my two canine friends have stayed at the Hilton in Scranton many times over the last few years. Each and every visit has been exceptional from start to finish. Staff members are kind and welcoming, rooms are beyond clean, food is fresh and delicious. This is my home away from home when in Scranton.

Review collected in partnership with Hilton Hotels & Resorts

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Connecticut
Top Contributor
68 reviews 68 reviews
24 hotel reviews
120 helpful votes 120 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Stayed here for 1 night before a campus visit at U of Scranton. Booked with the school's rate, which made it a good deal. Pros - Convenient location to U Scranton campus. Very friendly front desk staff (in contrast to the other areas - more on that below), large rooms and bathrooms. Cons - We checked in around 8pm, dropped... More 

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Ryan A, Director of Sales at Hilton Scranton & Conference Center, responded to this review

Thank you so very much for taking time out of your busy day to review your recent stay here at the Hilton Scranton & Conference Center. First off let me apologize for the experience you have had as it is not typical of our award winning hotel and staff. I can appreciate your frustration, and the service you have experienced... More 

Ottawa, Canada
Contributor
15 reviews 15 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

If you are traveling for example south to Philadelphia, Hilton Scranton offers a perfect stop-over. Very friendly staff, clean and quiet rooms. Cool pool area. Also the staff at the Restaurant & Bar is very friendly and helpful. Breakfast is delicious. Good parking opportunities. No complaints. This was our second time in this hotel and cannot wait for another one.

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Poughkeepsie
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed 1 night for a basketball tournament. The hotel lobby is beautiful, the rooms are very spacious, clean and modern. The beds are very comfortable, would definitely stay here again when we are in the area.

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Minneapolis
Top Contributor
61 reviews 61 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed for seven nights and couldn't have been more pleased. Scranton isn't the most hopping city but this hotel is in a good location where you're close to pretty much everything. The staff was courteous and accommodating. We were supposed to stay on Friday & Saturday night as well but instead went to NYC. They let us cancel our... More 

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plymouth
1 review
5 of 5 stars Reviewed 1 week ago

I had the pleasure of staying here for 3 evenings last week while visiting the area. It is a delightful hotel. I can not express enough, how pleasant and attentive the staff and management team were. We were greeted every morning with a cheerful Good Morning from the entire team coming from all directions of the property....So, if you were... More 

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utica, United States
1 review
5 of 5 stars Reviewed 1 week ago

The experience from the reservation to the hotel stay was great. We were running late and we called the front desk and the representative said that we did not have to worry about our reservation because we were assigned a room and all we had to do was stop at the front desk and pick up our room keys

Review collected in partnership with Hilton Hotels & Resorts

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Ryan A, Director of Sales at Hilton Scranton & Conference Center, responded to this review

Hello Kenny, Thank you very much for your great review. We are thrilled you had a positive experience during your recent stay. We hope to welcome you back to the award winning Hilton Scranton & Conference Center very soon. Best Regards, Ryan M. Alpert Director of Sales & Marketing Hilton Scranton & Conference Center More 

Melville, New York
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel was clean, we really weren't there long enough to form a strong opinion. There's not much nearby to get something to eat, Irish Pubs in walking distance, but, we drove to a pasta place as we were running in a half marathon the next day. The staff was helpful, and we since we were leaving early the next morning,... More 

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Ryan A, Director of Sales at Hilton Scranton & Conference Center, responded to this review

First off congratulation's on running the most recent half marathon. Your comments mean the world to us, and it is positive feedback such as yours that drives our team. I am glad you were able to enjoy our Electric City Café during your stay. Hopefully during your next trip to the hotel you can enjoy a meal in one of... More 

Scranton, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed and used this Hotel many times for myself, family and friends.Weddings,family reunions or funeral we have always booked rooms here. A gem in the city in my opinion. Like a fine hotel in NYC Not only is the hotel staff very friendly they go out of their way to make your stay a pleasure. Clean and shiny from the... More 

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Ryan A, Director of Sales at Hilton Scranton & Conference Center, responded to this review

On behalf of the entire team we thank you for your fantastic review, and appreciate your time. It is wonderful to hear you visit our hotel often, and that speaks volumes as you continue to place your trust in our team as your home away from home! I have to agree the hotel is truly a gem in the Scranton... More 

Malvern, Pennsylvania
Top Contributor
394 reviews 394 reviews
109 hotel reviews
320 helpful votes 320 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our recent stay exceeded expectations. Our king size bed room included 2 club chairs, a sofa, and a coffee table; very spacious. Friendly staff, Starbucks coffee offered for sale in lobby, onsite restaurant and bar; great shower water pressure; modern room decor; nice paintings in lobby. Easy walking distance to the Scranton Cultural Center and several downtown restaurants and bars.... More 

Was this review helpful? Yes 2
Ryan A, Director of Sales at Hilton Scranton & Conference Center, responded to this review

Thank you so very much for taking time to review your recent stay at the award winning Hilton Scranton & Conference Center. I am glad you were able to enjoy our spacious well appointed guestrooms, and outstanding food and beverage outlets. I will be sure to pass along your accolades and I have to agree with you; our centralized location... More 

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