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Residence Inn by Marriott Scranton

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947 Viewmont Drive, Scranton, PA 18519
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1 room 1 adult
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Residence Inn by Marriott Scranton
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115 Reviews from our TripAdvisor Community

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New York City, New York
1 review
4 of 5 stars Reviewed 1 week ago

Our room was very clean, we brought our 2 dogs and had no issues. Other dogs were in the hotel but we heard minimal noise from the other rooms. The room and bathroom were very clean and the bed was very comfortable.

Review collected in partnership with this hotel

Helpful?
Thank thommls7
Amanda E, General Manager at Residence Inn by Marriott Scranton, responded to this review

Dear thommls, Thank you for your feedback! We strive to provide a fresh clean hotel experience to our guests and are very happy you enjoyed your stay. We hope to welcome you back in the future. More 

Londonderry, New Hampshire
2 reviews
2 of 5 stars Reviewed January 1, 2016 via mobile

I don't usually do reviews but just left this place and felt compelled to leave one. I am a Silver member and frequent Residence Inns frequently with my family. In fact, on this road trip we stayed at 3 different RI's in 3 diff cities and this was by far the worst of them! We used our points to stay... More 

Helpful?
Thank napalm4
Amanda E, General Manager at Residence Inn by Marriott Scranton, responded to this review

Dear Napalm4, Thank you for your feedback regarding your stay and for your loyalty to the Marriott Residence Inn brand. We pride ourselves on delivering a memorable experience and unfortunately have fallen short during your stay. I have shared your comments with my team to ensure we can address and improve. Holding to our commitment to providing a memorable experience... More 

Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 15, 2015

Excellent staff offering great service...The rooms and common areas are very clean and well organized....The furniture, carpeting, decor, fixtures, bedding and overall appearance are very worn and tired..A full refurbishing would make this an excellent property to stay

Helpful?
Thank 183philipj
Amanda E, General Manager at Residence Inn by Marriott Scranton, responded to this review

Thank you so much for your comments. We are so glad you enjoyed your stay with us. More 

Port Saint Lucie, Florida
Level Contributor
190 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed October 23, 2015

I like the residence Inns, they have a small kithen and ample space to relax. They have nightly get together and have a free full breakfast. This piticular one was very nice and well laid out. Cookies and candy and a free newspaper when you check in and bottles of water. The General Manager, whom we didn't meet, sent a... More 

Helpful?
Thank Don08251950
Amanda E, General Manager at Residence Inn by Marriott Scranton, responded to this review

Dear Don08251950, Thank you for choosing the Scranton Residence Inn. We are truly happy that you enjoyed our clean friendly hotel and hope to welcome you back! More 

Wurtsboro, New York
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 21, 2015

Very nice overnight stay at this hotel. Helpful staff only charged $35 for my dog to stay. We had a free night as we are Marriott Rewards members and needed to use it, so we decided to stay here. Very good choice.

Helpful?
Thank Mallory S
Amanda E, General Manager at Residence Inn by Marriott Scranton, responded to this review

Dear Mallory S, Thank you for the kind feedback, we are very happy you enjoyed our stay with us and we hope to welcome you back to The Scranton Residence Inn! More 

Upstate NY
Level Contributor
151 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed October 15, 2015

This location was a half-way stopping point for us. The hotel was easy to find, the main desk person was so pleasant while we were checking in, the hotel room was very clean and the price was reasonable. The breakfast was nicely presented and the containers were kept filled and things were neat and clean in the breakfast area. This... More 

Helpful?
Thank hitthehighway
Amanda E, General Manager at Residence Inn by Marriott Scranton, responded to this review

Dear hitthehighway, Thank you for the review of the Scranton Residence Inn. We are very happy you enjoyed your clean room and our friendly service! We hope to welcome you back in the future. More 

New Jersey
Level Contributor
251 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 stars Reviewed September 27, 2015

Very friendly staff await you at this Marriott establishment. Hotel is located in a mall next to a Courtyard Hotel. Free parking. Sleep quality is tough here, as it is surrounded by various main streets and a highway. Breakfast is free and offering lots of hot and cold choices.

Helpful?
1 Thank lone6star
Amanda E, General Manager at Residence Inn by Marriott Scranton, responded to this review

Dear, lone6star Thank you for taking time out to review The Scranton Residence Inn. I'm very luck to have such a friendly service orientated team. We hope to welcome you back in the future! More 

Ottawa, Canada
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 26, 2015

Drove from Ottawa, Canada to Baltimore. Maryland for a Cruise, and spent one night in Scranton as half way stop. Amanda Evans and her team at the Residence Inn were very welcoming, and have a well run, super clean property. I would recommend the Residence Inn in Scranton for anyone, but particularly extended business or people with kids, this is... More 

Helpful?
Thank Cdn2Travel
Amanda E, General Manager at Residence Inn by Marriott Scranton, responded to this review

Dear Cdn2Travel, Thank you for your kind words regarding your stay at the Scranton Residence Inn, we are so delighted that you enjoyed your clean suite and our hospitality. We hope to welcome you back in the future. More 

Monteal, Quebec
Level Contributor
191 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
3 of 5 stars Reviewed September 9, 2015

We were driving thru - and used hotwire to find a reasonably priced one night stand. This was it. Our room was huge - we had a kitchen (with a full sized fridge), a table to eat on, a table to work on, a sofa - and a king sized bed. Hard to complain about the size. The bathroom was... More 

Helpful?
Thank thesouplady-two
Amanda E, General Manager at Residence Inn by Marriott Scranton, responded to this review

Dear thesouplady-two, Thank you for the feedback we are happy you enjoyed our large clean suites, and deluxe complimentary breakfast. We hope to welcome you back in the future. More 

St. Thomas
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed September 5, 2015 via mobile

We were welcomed in our room with a gift in the toilet! We called the front desk and said we weren't sure it was cleaned. They called back saying sorry it was cleaned. I asked for disinfecting wipes so I could clean it. It was not cleaned as we found as we cleaned it! We were told the toilets were... More 

Helpful?
1 Thank drsdive
Amanda E, General Manager at Residence Inn by Marriott Scranton, responded to this review

Dear drsdive, Thank you for your time in writing our review. We pride ourselves s on running a clean, friendly, well maintained hotel and invite you to come back and experience this. More 

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