We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Suites

Certificate of Excellence
Hotel website
Hotel deals
44 Montage Mountain Rd., Scranton, PA 18507
Special Offer
Choice Privileges Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Comfort Suites
Professional photos View all
Browse nearby
Comfort Suites
Comfort Suites
Comfort Suites
Write a Review

235 reviews from our community

Traveler rating
    114
    72
    26
    10
    13
See reviews for
84
46
9
43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • Any
English first
  • All months
    (235)
  • Mar-May only
    (52)
  • Jun-Aug only
    (74)
  • Sep-Nov only
    (74)
  • Dec-Feb only
    (35)
All months
Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I just wanted to express thanks to the excellent employees at the Comfort Suites, 44 Montage Rd, Scranton, PA. Especially Jan in her help in clearing up the mixed up with our reservations that were made at the wrong hotel. Due to her diligent search and calls, she tracked down where our reservation actually was made by mistake. A reservation... More 

Was this review helpful? Yes 1
Dan E, General Manager at Comfort Suites, responded to this review

Thank you Marion. We're always happy to assist our guests in any way possible and I know that Jan will appreciate your comments about her. We always look forward to seeing you and hope to see you again and again in the future. More 

Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I had made a mistake in my booking of a hotel. I wanted to stay at Comfort Suites on Montage Mountain Rd but I had booked my reservation at a wrong Comfort Inn. The desk clerk Jan and supervisor Beverly were able to help me rectify my problem. I am grateful for the phone calls they made on my behalf... More 

Was this review helpful? Yes 1
Dan E, General Manager at Comfort Suites, responded to this review

I'm so glad to hear that my staff was able to take care of a booking error for you. Both Jan and Bev always go out of their way to help our guests and I'm sure that they will appreciate you recognition of their efforts. We look forward to your next visit and appreciate the time that you took to... More 

Grand Rapids, Michigan
Top Contributor
122 reviews 122 reviews
109 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was visiting the Scranton area seeing some friends over a weekend in March 2015 and had the pleasure of staying at this particular Comfort Suites. My friend (whom I was sharing the room with) made the reservation, and he arrived before I did - so I can't really comment on the check-in experience. This hotel is quite nice. Our... More 

Was this review helpful? Yes
Dan E, General Manager at Comfort Suites, responded to this review

We're so glad you enjoyed your recent stay with us and thank you for taking the time to let others know. We try very hard to make everyone's stay comfortable and love to hear when we've succeeded. I do apologize for the difficulty that you had finding us. We hope to see you again soon More 

Oklahoma City, Oklahoma, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Kelsey is so accommodating. She makes sure I have everything I need, whether it be a problem with the room, necessities or just getting a wake up call in the morning. I get full attention from her whenever I need it. I enjoy staying here and the hospitality that I receive. Thank you so much. Sincerely, Robert J. Elrod

Was this review helpful? Yes
Dan E, General Manager at Comfort Suites, responded to this review

Thanks Bobby. We always appreciate feed back from our long term guests and I'm sure Kelsey appreciates the nice comments regarding her. We're glad that we've been able to make you comfortable during your extended stay and look forward to having you here for quite awhile yet. Sincerely, Dan Edwards General Manager More 

Manassas, Virginia
1 review
5 of 5 stars Reviewed 4 weeks ago

I was passing came to Scranton PA to visit a family member. I had no prior reservation. Upon Check in Kelsey was working the front desk. She was amazing. She met all my needs and went above and beyond to make me feel welcome. The first room she gave us was having a plumbing problem. She quickly moved me to... More 

Was this review helpful? Yes
Dan E, General Manager at Comfort Suites, responded to this review

Thank you for your nice comments regarding your recent stay with us. I agree that Kelsey and Mark are both awesome at customer service and I'm sure that they'll appreciate your comments about them. We hope to see you again in the future perhaps for a planned trip to our area. We have skiing in the winter and a water... More 

1 review
5 of 5 stars Reviewed March 14, 2015

Stayed here on March 14, 2015 on the way back to New England. Had to pull off the highway as the fog on I-81 was too dense to continue. Excellent decision...Kelsey was exceptional at the front desk with her wonderful personality, even though she was very busy with numerous check-ins from the St Patrick's Day parade. Kept her cool at... More 

Was this review helpful? Yes
Dan E, General Manager at Comfort Suites, responded to this review

Thank you for the kind words regarding your recent stay with us. Kelsey is a real asset to our team and I'm sure she'll appreciate your comments about her. We hope to see you again in the future. Sincerely, Dan Edwards General Manager More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 6, 2015

My husband and I stopped at a Comfort Suites on the way home from Florida...had no idea where we'd stay. Room was huge, very clean. Staff was exceptional, alerted me to the warm chocolate chip cookies and coffee that were free to guests, made sure we knew about the free breakfast (hot) as well. Great place, would stop there any... More 

Was this review helpful? Yes 1
Dan E, General Manager at Comfort Suites, responded to this review

We're so glad that you enjoyed your recent stay with us. We appreciate all the nice comments regarding our hotel and our staff and thank you for taking the time to let us know about your experience. We hope you'll stop again in the future. More 

1 review
4 of 5 stars Reviewed February 27, 2015 via mobile

We stayed here not too long ago and the staff was awesome!! In particular Maryam and Mark (the houseman from Barbados). They were 2 of the most kindest most helpful people I have met in a hotel experience. Mark was awesome with our large group despite the fact that we left lots off messes because of all the little kids... More 

Was this review helpful? Yes
Dan E, General Manager at Comfort Suites, responded to this review

I'm sure Maryam and Mark will both appreciate all your nice comments regarding their guest service skills. We thrilled to hear how much you enjoyed your stay and thank you for taking the time to review our hotel. More 

New Jersey
Contributor
18 reviews 18 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 16, 2015

We stayed here on Feb 6 and 7 ,2015. I can`t say enough about the accomodations (A+). Best deal for the money! The staff was fantastic! The breakfast and service was greatWe have stayed here 10 + yrs now.It started out as a boy scout ski trip 23 yrs ago. . Once we found the Comfort Suites there`s no reason... More 

Was this review helpful? Yes 2
Dan E, General Manager at Comfort Suites, responded to this review

Thank you Tom. We always enjoy having you and your group stay with us each year and hope to see you for many years to come. I passed along your comments to Bev and the rest of our staff and they appreciated your kind words very much. More 

Hamilton, New Jersey
1 review
5 of 5 stars Reviewed February 9, 2015

My family and I arrived at the hotel around 11am along with 3 other families. The rooms were ready at that time so Jan checked us all in and got all our rooms near each other. Jan also got all our lift tickets ready for us for a day of skiing. I travel a lot for work and I'm a... More 

Was this review helpful? Yes
Dan E, General Manager at Comfort Suites, responded to this review

Thank you! I'm sure Jan will appreciate all of your nice comments regarding her guest service skills as well as her friendliness. We're glad that your ski trip and hotel stay were enjoyable and hopefully we'll see you again for future ski weekends. Check us out during the warmer season as well when the water park and other area attractions... More 

Questions? Get answers from hotel staff and past guests. Ask a question

43 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (26)
Viewed
Hotel & grounds (2)
Viewed
Pool/beach area (4)
Viewed
Dining (6)
Viewed
Room/suite (8)
Viewed
Bathroom (2)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Room/suite (5)
Viewed
Dining (2)
Viewed
View from room (4)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (2)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question