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Comfort Suites

2.5 of 5 44 Montage Mountain Rd., Scranton, PA 18507
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Comfort Suites
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Comfort Suites
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Comfort Suites
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228 reviews from our community

Traveler rating
    109
    70
    26
    10
    13
See reviews for
81
46
9
40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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1 review
4 of 5 stars NEW via mobile

We stayed here not too long ago and the staff was awesome!! In particular Maryam and Mark (the houseman from Barbados). They were 2 of the most kindest most helpful people I have met in a hotel experience. Mark was awesome with our large group despite the fact that we left lots off messes because of all the little kids... More 

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New Jersey
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here on Feb 6 and 7 ,2015. I can`t say enough about the accomodations (A+). Best deal for the money! The staff was fantastic! The breakfast and service was greatWe have stayed here 10 + yrs now.It started out as a boy scout ski trip 23 yrs ago. . Once we found the Comfort Suites there`s no reason... More 

Was this review helpful? Yes 1
Dan E, General Manager at Comfort Suites, responded to this review

Thank you Tom. We always enjoy having you and your group stay with us each year and hope to see you for many years to come. I passed along your comments to Bev and the rest of our staff and they appreciated your kind words very much. More 

Hamilton, New Jersey
1 review
5 of 5 stars Reviewed 3 weeks ago

My family and I arrived at the hotel around 11am along with 3 other families. The rooms were ready at that time so Jan checked us all in and got all our rooms near each other. Jan also got all our lift tickets ready for us for a day of skiing. I travel a lot for work and I'm a... More 

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Dan E, General Manager at Comfort Suites, responded to this review

Thank you! I'm sure Jan will appreciate all of your nice comments regarding her guest service skills as well as her friendliness. We're glad that your ski trip and hotel stay were enjoyable and hopefully we'll see you again for future ski weekends. Check us out during the warmer season as well when the water park and other area attractions... More 

Cottage Grove, Minnesota
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

we were traveling from Boston to Minneapolis and had gotten stuck in a winter storm so we inched our way to the Comfort Inn and were greeted with a very compassionate,ultra helpful friendly staff , his name was Christopher. He was great. He informed us of some restaurants that deliver, we had a little snafu that had to be taken... More 

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Dan E, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to let us know how much you appreciated the assistance that Christopher gave you during your recent stay with us. Our staff tries very hard to make each and every guest comfortable and it's really nice to hear when we succeed in doing so. We hope you'll stay with us again in the future. More 

Valley Forge, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed January 12, 2015

We arrived at this Comfort Suites at 4pm and learned no water available for a few hours. As a choice hotel "member" I asked for a small upgrade and after calling GM Dan Edwards, received it! The upgrade gave us a little more space with a kitchenette versus just a microwave and mini refrigerator. All for $100! comfy linens and... More 

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Dan E, General Manager at Comfort Suites, responded to this review

Thank you for letting us know about your stay with us. I'm glad that you enjoyed your stay even with the brief water outage and will be sure to let Maryam know how much you appreciated her service. We hope to see you again soon. More 

Portland, Maine
1 review
1 of 5 stars Reviewed January 4, 2015

The problems started upon entering our room, a two bedroom suite. The room had not been cleaned properly - two trash bins were completely full of the prior guests' debris, a bathroom towel had make-up smeared on it, and the kitchen cabinet had globs of jelly on its face. We immediately alerted the receptionist, who was very apologetic and accommodating.... More 

Was this review helpful? Yes
Dan E, General Manager at Comfort Suites, responded to this review

Please accept my sincerest apology for the issues that you encountered. As you can see by our other reviews this is not normal for our hotel and we take your comments very seriously. Please know that the issues you wrote about have all been addressed and corrected for future guests and at this point all I can do is apologize... More 

Lynn Haven, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed December 27, 2014 via mobile

This is one of the best hotels I've stayed in. The staff goes above and beyond to ensure that your stay is a great one. Fresh chocolate chip cookies in the evening.Fitness room, pool, and hot tub add to the convenience and comfort. Also kid friendly atmosphere. I highly recommend this hotel Thanks kelsey...

Was this review helpful? Yes
Dan E, General Manager at Comfort Suites, responded to this review

Thanks Roosevelt. We love hearing from our long term guests and appreciate your nice comments. I'll be sure to let Kelsey know how much you appreciate her guest service skills. More 

Toms River, Nj
Contributor
15 reviews 15 reviews
15 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 15, 2014

I do a great deal of travelling for work. Whenever I'm sent to Scranton, if this hotel doesn't have meeting room space available for the dates I need, I work around the dates they have. The Staff here is Amazing !! From the front desk help Jan who's Always Smiling, right down the line. Beverly the Manager has a gift... More 

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Dan E, General Manager at Comfort Suites, responded to this review

Thank you Ray for the nice comments regarding our hotel and staff. We appreciate your business very much and are always glad to hear nice comments from guests who use not only our guest rooms but our meeting rooms as well. I'll be sure to let Jan and Bev know how much you appreciate their hospitality. We'll see you again... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 14, 2014 via mobile

The rooms were spacious and confortable. Their was breakfast but did not have a chance to try it out pretty sure it would have been good though. The staff was really friendly and welcoming. The rooms were clean and the wifi was fast.

Was this review helpful? Yes
Dan E, General Manager at Comfort Suites, responded to this review

Thanks Josh. We appreciate your nice comments about our hotel very much and hope you'll stay with us again in the future. Next time stay for breakfast. More 

Newfield, New Jersey
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 4, 2014

This was our 3rd year here for the THANKSGIVING HOLIDAY. We enjoyed our stay. Staff was very attentive. Maryam was very pleasant and helpful. Always had a smile. Would highly suggest this place to everyone.

Was this review helpful? Yes
Dan E, General Manager at Comfort Suites, responded to this review

We're glad that you decided to spend another Thanksgiving with us and I'll be sure to let Maryam know how much you appreciated her guest service skills. Thanks for letting us know how much you enjoyed your stay. We hope to see you again the next time you visit Scranton. More 

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Additional Information about Comfort Suites

Address: 44 Montage Mountain Rd., Scranton, PA 18507
Phone Number:
Location: United States > Pennsylvania > Scranton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 100
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Also Known As:
Comfort Hotel Scranton
Comfort Suites Scranton
Scranton Comfort Suites
Hotel Style:
#2 Business Hotel in Scranton

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