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Comfort Suites

2.5 of 5 44 Montage Mountain Rd., Scranton, PA 18507
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Comfort Suites
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Comfort Suites
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222 reviews from our community

Traveler rating
    106
    68
    26
    10
    12
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77
46
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40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lynn Haven, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW via mobile

This is one of the best hotels I've stayed in. The staff goes above and beyond to ensure that your stay is a great one. Fresh chocolate chip cookies in the evening.Fitness room, pool, and hot tub add to the convenience and comfort. Also kid friendly atmosphere. I highly recommend this hotel Thanks kelsey...

Was this review helpful? Yes
Toms River, Nj
Contributor
11 reviews 11 reviews
11 hotel reviews
5 of 5 stars Reviewed 1 week ago

I do a great deal of travelling for work. Whenever I'm sent to Scranton, if this hotel doesn't have meeting room space available for the dates I need, I work around the dates they have. The Staff here is Amazing !! From the front desk help Jan who's Always Smiling, right down the line. Beverly the Manager has a gift... More 

Was this review helpful? Yes
Dan E, General Manager at Comfort Suites, responded to this review

Thank you Ray for the nice comments regarding our hotel and staff. We appreciate your business very much and are always glad to hear nice comments from guests who use not only our guest rooms but our meeting rooms as well. I'll be sure to let Jan and Bev know how much you appreciate their hospitality. We'll see you again... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The rooms were spacious and confortable. Their was breakfast but did not have a chance to try it out pretty sure it would have been good though. The staff was really friendly and welcoming. The rooms were clean and the wifi was fast.

Was this review helpful? Yes
Dan E, General Manager at Comfort Suites, responded to this review

Thanks Josh. We appreciate your nice comments about our hotel very much and hope you'll stay with us again in the future. Next time stay for breakfast. More 

Newfield, New Jersey
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This was our 3rd year here for the THANKSGIVING HOLIDAY. We enjoyed our stay. Staff was very attentive. Maryam was very pleasant and helpful. Always had a smile. Would highly suggest this place to everyone.

Was this review helpful? Yes
Dan E, General Manager at Comfort Suites, responded to this review

We're glad that you decided to spend another Thanksgiving with us and I'll be sure to let Maryam know how much you appreciated her guest service skills. Thanks for letting us know how much you enjoyed your stay. We hope to see you again the next time you visit Scranton. More 

1 review
5 of 5 stars Reviewed 4 weeks ago

I had to make a late night reservation, Monday the 24th of November, heading from Providence, Rhode Island to points west. After reading through all the reviews here, I decided to drive an additional hour to Scranton to stay at the Comfort Suites Hotel rather than overnight at hotels where the facilities are reputed to have moldy showers, less than... More 

Was this review helpful? Yes
Dan E, General Manager at Comfort Suites, responded to this review

We're so glad that you drove the extra distance to stay with us. Our staff works very hard at making everyone's stay comfortable and enjoyable and we're glad to hear that we lived up to your expectations. I'll be sure to pass along your nice comments to Jan and Stephanie as well as our housekeeping and breakfast staff. Thanks for... More 

Fort Myers, Florida
1 review
5 of 5 stars Reviewed 4 weeks ago

we stopped there on our way up north because we had car trouble late friday/ early sat and the girl behind the desk Kelsey was very helpful and pleasant.Given that it was so late and we were so tired and annoyed it was nice to see such a friendly smiling face. She was very helpful with who to call. The... More 

Was this review helpful? Yes
Dan E, General Manager at Comfort Suites, responded to this review

We appreciate all your nice comments about or hotel and our staff. Kelsey is exceptional at making people feel at home and I'm sure she will appreciate your comments very much. Stop in and see us again on your next trip to Scranton. More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

House cleaning staff and front desk staff were both so helpful. Kelsey at the front desk was very kind and answered all of our questions. Gave us directions to where we were going and accommodated us very well.

Was this review helpful? Yes
Dan E, General Manager at Comfort Suites, responded to this review

Thank you for all your nice comments regarding our staff. I'm sure that our housekeeping and front desk staffs will appreciate hearing your comments. Kelsey is a real asset to our team and I'm glad to hear how much you appreciated her guest service skills. More 

Frederick, Maryland
2 reviews
4 of 5 stars Reviewed 4 weeks ago

The front desk staff are fantastic - so helpful and friendly. Jan was the morning desk person and very sweet with me and my 90 year old mom! This hotel is a halfway point on a trip I do frequently from Maryland to Boston, MA. I love staying here. It is quiet, breakfast is included and there is a pool... More 

Was this review helpful? Yes
Dan E, General Manager at Comfort Suites, responded to this review

Thanks for your nice comments about our facility and staff. Jan has been with us for a long time and her guest service skills are amazing. We appreciate your taking the time to write and look forward to your next visit. More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

The rooms where clean, and the plave was nice and quiet. Kelsey, at the front desk was really helpful, and patient, when I had a minor issue with one of my credit cards. I'll definitely stay there again, when I'm in the area.

Was this review helpful? Yes
Dan E, General Manager at Comfort Suites, responded to this review

I'm so glad to hear that Kelsey was able to help you out during your recent stay with us. She's proven to be a genuine asset to us during the short time she has been here. Thanks for taking the time to let us know how much you enjoyed your stay. More 

1 review
5 of 5 stars Reviewed 4 weeks ago

We had a birthday party staff at front desk was very patient and friendly to my kids and I. Maryann and Stephanie We really enjoyed our stay there for a night. Pool was open and we had fun..... we live in scranton but this was a very pleasing experience for the kids on their bday. Thank you comfort suites for... More 

Was this review helpful? Yes
Dan E, General Manager at Comfort Suites, responded to this review

I'll be sure to let Stephanie and Maryam know how much you appreciated their guest service skills during your recent stay with us. Thanks for taking the time to let us and others know about your positive experience at our hotel. More 

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Additional Information about Comfort Suites

Address: 44 Montage Mountain Rd., Scranton, PA 18507
Phone Number:
Location: United States > Pennsylvania > Scranton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Comfort Hotel Scranton
Comfort Suites Scranton
Scranton Comfort Suites
Hotel Style:
#2 Business Hotel in Scranton

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