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Comfort Suites

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44 Montage Mountain Rd., Scranton, PA 18507
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265 Reviews from our TripAdvisor Community

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Traveler rating
    128
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
  • All months
    (265)
  • Mar-May only
    (65)
  • Jun-Aug only
    (91)
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    (74)
  • Dec-Feb only
    (35)
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2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

During our stay from 7/21 - 7/25 at the Comfort Suites in Scranton, PA we needed a part for our motor home. The Manager, Dan, and his desk staff went above and beyond to get us on our way. They researched parts stores and drove my husband for the parts. They made us feel like it was no trouble at... More 

Was this review helpful? Yes
Cincinnati, Ohio
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for one night while visiting Steamtown. The facility is quite large and very nice. Breakfast is served until 11:00 which impressed us. The dining area is good sized, but when we went down to eat, it was super busy which is to be expected from a hotel this size. However, we were able to find someplace to... More 

Was this review helpful? Yes
Dan E, General Manager at Comfort Suites, responded to this review

We're so glad you enjoyed your stay with us and took the time to let others know about us as well. We strive to make each and every guest feel welcome and comfortable and we love to hear when we've succeeded. We hope to see you again soon. More 

Hamden, Connecticut
1 review
5 of 5 stars Reviewed 6 days ago NEW

I have to mention Kelsey at the front desk. Every once in a while things happen when traveling and she was the one who stepped up to the plate and solved 2 separate problems for us. She went out of her way to make our situation better. She was very understanding. The hotel was full but everything flowed effortlessly. This... More 

Was this review helpful? Yes
Dan E, General Manager at Comfort Suites, responded to this review

Thank you for letting us know about your recent stay with us. We appreciate your comments very much and will definately let Kelsey know how much her efforts were appreciated. We hope to see you again in the near future. More 

Beach Lake, Pennsylvania
Level Contributor
79 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed the night before a very early flight out of Scranton Wilkes Barre International Airport. The flight was before breakfast and the manager packed me my own special breakfast to go as I have a wheat allergy. The bed was quite comfortable. Although there was a shuttle available, my husband drop me off at the airport... More 

Was this review helpful? Yes
Dan E, General Manager at Comfort Suites, responded to this review

Thank you for your nice comments regarding your recent stay with us. We're glad you enjoyed your stay as well as your breakfast bag. We always try to go the extra distance for our guests. More 

Albany, NY
Level Contributor
342 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 311 helpful votes
4 of 5 stars Reviewed 1 week ago

I usually stay at the Hampton Inn next door to this hotel, but it was booked. I had forgotten that this hotel is directly adjacent to the Hampton and it was open, so I decided to give it a try. I was very pleasantly surprised that it was as nice as the Hampton Inn - Comfortable, Convenient, Clean (the important... More 

Was this review helpful? Yes
Dan E, General Manager at Comfort Suites, responded to this review

We appreciate your nice review of our hotel as well as our staff service. We try very hard to accomodate our guests and are happy that needs were met during your recent stay with us. We hope to see you again soon. More 

Trenton, Canada
Level Contributor
85 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We made a stop here on our way through from Washington. The hotel is lovely and has great amenities such as a pool, hot tub, free wifi, free parking and a full breakfast. Our room was spacious, had a sitting area, a microwave and a fridge. The beds were queen size and comfy. Other than some grout issues below the... More 

Was this review helpful? Yes
Dan E, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to let others know about our accomodations and staff service. We hope you'll make us a regular stop when traveling through our area. More 

DSergi
Level Contributor
79 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 3 weeks ago

On our way to New York City we stopped at the Comfort Suites in Scranton. I was expecting the usual reliable Comfort Inn standard, this place exceeds these standards. We all arrived late and the friendly clerk had our room ready to go at 1:30 am. Often when arriving late I have had the room reassigned or sold out from... More 

Was this review helpful? Yes
Dan E, General Manager at Comfort Suites, responded to this review

We love to hear from happy guests and appreciate your comments very much. I'll be sure to pass along your comment to our staff and I'm sure they'll love hearing them. More 

Level Contributor
159 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Conveniently located to the interstate, this is an excellent place to stop. Beverly, who checked us in, could not have been more helpful. She even gave us both oral and written directions to nearby places to eat. Our room was nice, breakfast was ample. And every staff member was helpful and pleasant.

Was this review helpful? Yes
Dan E, General Manager at Comfort Suites, responded to this review

We're so glad you enjoyed your stay with us and hope to see you again soon. I'm sure Beverly will appreciate your comments regarding her guest service skills. More 

Berwick, Pennsylvania, United States
Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I've had the opportunity to stay here twice while being in Scranton. The rooms are very large and very comfortable. I had a great night sleep in their beds, incredibly comfortable. The only complaint would be the small, tight bathrooms, but beyond that, would highly recommend staying at this property.

Was this review helpful? Yes
Dan E, General Manager at Comfort Suites, responded to this review

Thanks for your nice comments regarding our hotel. We get many comments regarding the comfort of our beds and are glad that you enjoyed them. We hope to see you again soon. More 

Brighton, Colorado
Level Contributor
86 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My sister-in-law and a friend stayed here. We stayed at another hotel in Scranton. We went to their room and saw the lobby. Their room was well appointed. The breakfast was generous, and the staff drove them to a nearby mall and paid for their taxi from the airport. Another staff member drove them to the airport as they left.... More 

Was this review helpful? Yes
Dan E, General Manager at Comfort Suites, responded to this review

We wish you had stayed here too! We hope you'll remember us next time you come to Scranton. Thanks for taking the time to review our hotel. More 

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