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All 10 Scranton hotels

Comfort Suites

2.5 of 5 Hotel   |   44 Montage Mountain Rd., Scranton, PA 18507
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Comfort Suites

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76%
Ranked #3 of 10 hotels in Scranton
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
darrenholmes Philadelphia, Pennsylvania
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162 people have reviewed this hotel

Traveler rating
    65
    56
    24
    8
    9
See reviews for
62
33
5
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 2 days ago NEW

Stephanie Barnes was especially helping during my stay . She helped our stay by being very courtesies and knowledgeable. You need more employees like her. The hotel was comfortable . I like the changes . I would recommend to everybody i know.

Was this review helpful? Yes
Dan E, General Manager at Comfort Suites, responded to this review

Thank you. I'll be sure to let Stephanie know that her efforts are appreciated. More

Montoursville, Pennsylvania
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here one night and was pleased with the staff and room. Lots of shopping and restaurants nearby. They have a snack bar if you want to stay in. Overall vertu happy with this choice since our last stay in the area by the airport was terrible. Free shuttle service too!

Was this review helpful? Yes
Dan E, General Manager at Comfort Suites, responded to this review

We're glad that you enjoyed your stay. We always appreciate hearing from happy guests. We hope to see you again soon. More

Senior Contributor
42 reviews 42 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We are returning from a week at a fancy convention and this room is nicer! Stylish with all the amenadies. Bathrooms could use a little renovating but the couch and sitting area make up for it. Large full length mirrors. Fridge, micro, and noon checkout...

Was this review helpful? Yes 1
Dan E, General Manager at Comfort Suites, responded to this review

We appreciate your great review and are glad that you liked the quality and value that we offer. We hope to see you on your next trip to Scranton. More

Scranton, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have becoming here for years and I love the staff. Bev has always made sure I'm well taken care of and her and Jan treat me like family. Renee is a little new to me but I was surprised to notice that she also treated me like she's known me for years along with Stephanie who can always find... More

Was this review helpful? Yes 1
Dan E, General Manager at Comfort Suites, responded to this review

Thanks for the great review. Our staff always appreciates hearing that their efforts are appreciated. More

Lynn Haven, Florida
1 review
5 of 5 stars Reviewed 1 week ago

I have spent much of the last 2 years in hotels due to traveling for my job. This hotel has far exceeded my expectations. They have went above and beyond to ensure that my stay was always pleasant. special thanks to Renee at the front desk for her attention to detail and being attentative to me needs. Thank You, Roosevelt... More

Was this review helpful? Yes
Dan E, General Manager at Comfort Suites, responded to this review

We love hearing from our long term guests. We glad that you're happy with our accomodations and staff. We appreciate your loyalty to our hotel and look forward to all your future stays. More

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

First let me start off by sharing that, I LOVE the changes and the renovations Comfort Suites has made. It looks like a Brand New hotel! I love the lobby and all the new furniture in the rooms. As soon as you walk into the rooms you can tell they are freshly done. I decided to stay because I am... More

Was this review helpful? Yes 4
Dan E, General Manager at Comfort Suites, responded to this review

We're very pleased with the outcome of the recent renovations and are happy to hear that you like them as well. Our staff tries very hard to make our guests feel comfortable and welcome and we're glad that you appreciated their efforts. We hope to see you again soon. More

New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 27, 2014

This place is being renovated, our rooms included. At the time of our visit our rooms (2 families) were relatively worn and dated, but they were clean and comfortable. We wanted connecting rooms and we were able to get them on a busy weekend. The rooms had jacuzzis, which the kids loved especially after spending the day skiing and snowboarding.... More

Was this review helpful? Yes 1
Dan E, General Manager at Comfort Suites, responded to this review

Thank you for your review of our hotel. The renovations are almost done and we're anxious for everyone to see the finished product. I know my staff will appreciate your comments about them. We hope to see you again in the future. More

Beach Lake, PA
Contributor
15 reviews 15 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 29, 2014

The people at the front desk were very friendly and helpful. The ground floor was being renovated while we were there. It was only noisy during the day and someone came to the third floor to vacuum any stray dust each day we were there. The rooms were clean, but clearly outdated. Hopefully, next time I stay there, all the... More

Was this review helpful? Yes 1
Dan E, General Manager at Comfort Suites, responded to this review

Thank you for your review. I apologize about the confusion at the exit and wish that we could do more to make it less confusing. We hope you will come back and see us in the future. More

Pittsburgh, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 22, 2014

After a great stay at this hotel last fall, my family and I naturally were looking forward to another great stay on our next visit to town. From other recent reviews, I was aware of the ongoing renovations so I expected there may be some noise. That wasn't really so bad but I was upset to hear foul language from... More

Was this review helpful? Yes 1
Dan E, General Manager at Comfort Suites, responded to this review

Please accept my apology for the language that you heard from the construction crew working in the hotel during your recent stay. I will be sure to let them know how offensive this language is to others and how lucky we all are that you children were not nearby at the time. Hopefully when all the renovations are complete you... More

2 reviews
1 of 5 stars Reviewed January 21, 2014

We had a double room on the 3rd floor that was horrendous. If we weren't so exhausted from traveling from upstate VT with twin 2.5 year olds and starving for dinner, we would have left. ~ Room smelled stale and stank of old cigarette smoke. ~ Extremely outdated decor and furnishings. ~ There was dirt and large, visible chunks of... More

Was this review helpful? Yes
Dan E, General Manager at Comfort Suites, responded to this review

Please accept my apology for the issues that you encountered during your recent stay with us. We try very hard to make each and every guest's stay enjoyable and will use your comments to make sure that this does not happen again. It's unfortunate that you were assigned one of our rooms that had not been renovated but some of... More

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Additional Information about Comfort Suites

Also Known As:
Comfort Hotel
Comfort Hotel Scranton
Comfort Suites Scranton
Scranton Comfort Suites
Address: 44 Montage Mountain Rd., Scranton, PA 18507
Phone Number:
Location: United States > Pennsylvania > Scranton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Scranton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
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