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All 10 Scranton hotels

Comfort Suites

2.5 of 5 Hotel   |   44 Montage Mountain Rd., Scranton, PA 18507
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76%
Ranked #3 of 10 hotels in Scranton
Certificate of Excellence 2013
A recent review
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159 people have reviewed this hotel

Traveler rating
    63
    55
    24
    8
    9
See reviews for
62
32
5
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed yesterday NEW

We are returning from a week at a fancy convention and this room is nicer! Stylish with all the amenadies. Bathrooms could use a little renovating but the couch and sitting area make up for it. Large full length mirrors. Fridge, micro, and noon checkout...

Was this review helpful? Yes
Scranton, Pennsylvania
1 review
5 of 5 stars Reviewed 4 days ago NEW

I have becoming here for years and I love the staff. Bev has always made sure I'm well taken care of and her and Jan treat me like family. Renee is a little new to me but I was surprised to notice that she also treated me like she's known me for years along with Stephanie who can always find... More

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

First let me start off by sharing that, I LOVE the changes and the renovations Comfort Suites has made. It looks like a Brand New hotel! I love the lobby and all the new furniture in the rooms. As soon as you walk into the rooms you can tell they are freshly done. I decided to stay because I am... More

Was this review helpful? Yes 3
New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 27, 2014

This place is being renovated, our rooms included. At the time of our visit our rooms (2 families) were relatively worn and dated, but they were clean and comfortable. We wanted connecting rooms and we were able to get them on a busy weekend. The rooms had jacuzzis, which the kids loved especially after spending the day skiing and snowboarding.... More

Was this review helpful? Yes 1
Dan E, General Manager at Comfort Suites, responded to this review

Thank you for your review of our hotel. The renovations are almost done and we're anxious for everyone to see the finished product. I know my staff will appreciate your comments about them. We hope to see you again in the future. More

Beach Lake, PA
Contributor
14 reviews 14 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 29, 2014

The people at the front desk were very friendly and helpful. The ground floor was being renovated while we were there. It was only noisy during the day and someone came to the third floor to vacuum any stray dust each day we were there. The rooms were clean, but clearly outdated. Hopefully, next time I stay there, all the... More

Was this review helpful? Yes 1
Dan E, General Manager at Comfort Suites, responded to this review

Thank you for your review. I apologize about the confusion at the exit and wish that we could do more to make it less confusing. We hope you will come back and see us in the future. More

Pittsburgh, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 22, 2014

After a great stay at this hotel last fall, my family and I naturally were looking forward to another great stay on our next visit to town. From other recent reviews, I was aware of the ongoing renovations so I expected there may be some noise. That wasn't really so bad but I was upset to hear foul language from... More

Was this review helpful? Yes 1
Dan E, General Manager at Comfort Suites, responded to this review

Please accept my apology for the language that you heard from the construction crew working in the hotel during your recent stay. I will be sure to let them know how offensive this language is to others and how lucky we all are that you children were not nearby at the time. Hopefully when all the renovations are complete you... More

2 reviews
1 of 5 stars Reviewed January 21, 2014

We had a double room on the 3rd floor that was horrendous. If we weren't so exhausted from traveling from upstate VT with twin 2.5 year olds and starving for dinner, we would have left. ~ Room smelled stale and stank of old cigarette smoke. ~ Extremely outdated decor and furnishings. ~ There was dirt and large, visible chunks of... More

Was this review helpful? Yes
Dan E, General Manager at Comfort Suites, responded to this review

Please accept my apology for the issues that you encountered during your recent stay with us. We try very hard to make each and every guest's stay enjoyable and will use your comments to make sure that this does not happen again. It's unfortunate that you were assigned one of our rooms that had not been renovated but some of... More

Keene, Canada
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 28, 2013

We were delighted with our stay at Comfort Suites, 44 Montage Mountain Road, Scranton, PA. It is conveniently located just off Interstate 81 and close to downtown Scranton and Wilkes-Barre. From the reservation process and the confirmation reminder we received before travelling to the location, amenities and service, my wife and I were very satisfied with this hotel. We will... More

Was this review helpful? Yes 1
Dan E, General Manager at Comfort Suites, responded to this review

Thank you for letting us know how much you enjoyed your stay. We hope to see you again in the future. More

Philadelphia, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 18, 2013

This is not a Hilton, but for the price it is a good value. Rooms are suites, which is nice. It is undergoing renovation right now, but that has not been a problem. They give lower rates for seniors, so be sure to ask. Little kitchenet in the room a plus (frig, microwave). Free breakfast, but offerings are mediocre.

Was this review helpful? Yes 1
Dan E, General Manager at Comfort Suites, responded to this review

We hope you'll stay with us again after all the renovations are complete. Thanks for the nice review. More

Farmingdale, Maine
Top Contributor
102 reviews 102 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed December 12, 2013

It has been many years since we stayed here and the service is as fantastic as ever. The front desk people are warm, friendly and welcoming. Our adult son was traveling with us so they put us in a two bedroom suite that was amazing. This is the best Comfort Suite we stayed in during our seven week trip. I... More

Was this review helpful? Yes
Dan E, General Manager at Comfort Suites, responded to this review

We love hearing from repeat guests. We're so glad that our service keeps you coming back. More

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Additional Information about Comfort Suites

Also Known As:
Comfort Hotel
Comfort Hotel Scranton
Comfort Suites Scranton
Scranton Comfort Suites
Address: 44 Montage Mountain Rd., Scranton, PA 18507
Phone Number:
Location: United States > Pennsylvania > Scranton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Scranton
#2 Business Hotel in Scranton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
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