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All 10 Scranton hotels

Comfort Suites

2.5 of 5 Hotel   |   44 Montage Mountain Rd., Scranton, PA 18507
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78%
Ranked #2 of 10 hotels in Scranton
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Gino S
  • Overview
  • Reviews (178)
  • Photos (33)
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178 people have reviewed this hotel

Traveler rating
    77
    58
    24
    9
    10
See reviews for
65
37
5
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We come here a few times over each winter as just a quick one or two night getaway. Nice hot tub and pool. The hot tubs in the rooms are nice. Breakfast pretty darned good for being. "Continental" and the staff is pretty friendly. The renovations are nice good parking. Very close to shops at montage and montage Mtn for... More

Was this review helpful? Yes
Enfield, Connecticut
Senior Reviewer
9 reviews 9 reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff went above and beyond to help my family out because of a mistake I made in making reservations. The hotel was very nice as well. Clean and comfortable with lots of amenities for the price. Would stay here again.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago

The staff was very friendly and helpful. Our experience at this location was excellent. The rooms are beautiful and accommodating. We booked with multiple family members and they put all of our rooms close together, which was great. We loved it.

Was this review helpful? Yes
Winston Salem, North Carolina
Top Contributor
174 reviews 174 reviews
38 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 1 week ago

Wife and I are Choice Privileges members and we always try to stay at a Comfort Suites. We are Day 2 into a 17 day road trip with our grandson and I pre-booked rooms on our way to Canada. Last night was a Comfort Suites in Gettysburg. Location was its best asset. The sofa bed was really just springs (for... More

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Rhode Island
Contributor
17 reviews 17 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here the night of a concert on 4th of July weekend. Allowed us to check in at noon and had a noontime checkout. Room was spotless, updated and great AC. Free breakfast has eggs, sausage, bagels, cereal, juices, coffee, danish, etc....

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Milton, Georgia
Top Contributor
298 reviews 298 reviews
22 hotel reviews
540 helpful votes 540 helpful votes
2 of 5 stars Reviewed June 21, 2014

We arranged a stay here at the last minute as our travel plans were fluid at the time. We have stayed at other Comfort Suites with good success. This location is $109 for a non-smoking double. The reasons for the poor rating: 1) The front desk person could not have been more disinterested when we checked in. She didn't speak... More

Was this review helpful? Yes 3
Dan E, General Manager at Comfort Suites, responded to this review

I apologize for the issues with the power and shower in your room during your recent stay with us. Upon check-out our maintenance staff went in the room and realized that the breaker had kicked off. Please be assured that the issue with the shower was fixed immediately. Please know that our standards are higher than what you experienced during... More

Senior Contributor
24 reviews 24 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 5, 2014

Very nice. Clean. Friendly staff. Separate shower and vanity area. Comfortable beds. Large breakfast area. Would recommend it highly. Appears to be recently remodeled. The wi fi did leave a lot to be desired. There were several different wifi options, but connectivity was a problem with my iPod. Web browser did work well.

Was this review helpful? Yes 1
Dan E, General Manager at Comfort Suites, responded to this review

I apologize for the issues you had with the internet during your stay. I'm glad to hear that you enjoyed your stay otherwise. Hopefully on your next stay you will have better luck with the wi-fi. More

Altamonte Springs, Florida
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 31, 2014

The hotel has recently been refurbished inside and out. It is beautiful!!! The colors, the furniture, the floors and carpeting, and drapes are very tasteful and beautiful. The bedding is new and it is extremely comfortable. It feels very upscale. The dining room is furnished very beautifully and faces the Montage mountain. The breakfast is presented very tastefully and kept... More

Was this review helpful? Yes
Dan E, General Manager at Comfort Suites, responded to this review

Thank you for your terrific review and nice comments about our staff and hotel. We always enjoy hearing from our regular guests. We hope to see you again soon but under different circumstances. More

Montreal
Top Contributor
121 reviews 121 reviews
47 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed May 28, 2014

One night stay. Our room with a king size bed was spacious. The sink, to our dislike, was outside of the bathroom. The furniture was of medium brown to dark brown colour. The room had a couch, two foot stools, a work desk with chair, a bureau having two drawers and spaces for a microwave and a fridge, and two... More

Was this review helpful? Yes 1
Dan E, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to review our hotel. We value guest comments very much and always look forward to hearing from, them. I'm sorry that you did not like our breakfast selection because most people comment on the large variety of breakfast items that we offer such as waffles, sausage, eggs, yogert, hot and cold cereal, bagels, english... More

Boca Raton, Florida
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 28, 2014

A computer in place of the receptionist would have been better. Our room was not clean, cigarette holes on the sofa. A sliding curtain divides the bath from the the coach. Pulling the other curtain you can see the bathroom. The vent in the bathroom was connected directly to the next room, so you can hear clearly other noises. the... More

Was this review helpful? Yes 2
Dan E, General Manager at Comfort Suites, responded to this review

This review is almost a year old and the hotel has since undergone a total renovation. The room configuration that is mentioned in this review no longer exists. This guest was given a total refund by me eventhough I was unable to verify the issues mentioned. More

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Additional Information about Comfort Suites

Address: 44 Montage Mountain Rd., Scranton, PA 18507
Phone Number:
Location: United States > Pennsylvania > Scranton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
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Also Known As:
Comfort Hotel Scranton
Comfort Suites Scranton
Scranton Comfort Suites

33 photos of this hotel

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Room/suite (4)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Family Hotel in Scranton #3 Business Hotel in Scranton
Hotel Class
Number of rooms
100

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