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All 10 Scranton hotels

Hampton Inn Scranton at Montage Mountain

2.5 of 5 Hotel   |   22 Montage Mountain Road, Scranton, PA 18507
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79%
Ranked #3 of 10 Hotels in Scranton
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Robert M St. Joseph, United States
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263 reviews from our community

Traveler rating
    116
    89
    30
    18
    10
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102
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40
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
St. Joseph, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I led a group tour and we stayed here. The hotel staff was very friendly and had our room keys ready when we arrived. Nice, clean, well-maintained hotel. Very easy to work with in making all the arrangements.

Review collected in partnership with Hampton

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Londonderry, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff was very nice and made us feel welcome. We were given a room upgrade when we arrived which was a nice surprise. The hotel was in a convenient location near restaurants and shops. We plan to use this hotel again the next time we travel to Ohio.

Review collected in partnership with Hampton

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Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

Stan, We are glad to hear that we were accommodating and you enjoyed your upgrade! Thank you for staying with us and we look forward to seeing you again when you pass through the Scranton area! More

Barrie, Ontario
2 reviews
5 of 5 stars Reviewed 1 week ago

Great hotel. Clean and up to date. Friendly staff and service. Complimentary breakfast was good. Indoor pool and hot tub were a nice treat. Beds were comfortable. Rooms clean and well maintained. Easily accessible from highway. Restaurants close by.

Review collected in partnership with Hampton

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Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

Vicki, We are so glad to hear that you had a great stay with us and got to enjoy some of the amenities such as the pool and hot tub. Thank you for choosing to stay with us and for taking the time to write a review. We look foward to seeing you again! More

Fulton, United States
1 review
4 of 5 stars Reviewed 1 week ago

The hotel itself was very nice. There was the variable of the guests encountered that caused a somewhat negative experience. At about 1am, hotel guests sat right below our room window outside and were being loud and not thinking about others that might be trying to sleep. Luckily when the air conditioning turned on it drowned out most of their... More

Review collected in partnership with Hampton

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Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

Donald, We apologize that there were distubances outside of your room during your stay with us and will be sure to address this with our team to prevent this from happening in the future. We hope to see you again next time you visit the Scranton area. More

United States
1 review
3 of 5 stars Reviewed 1 week ago

I have stayed here before and it was perfect. This time was far from nice. From tip toeing though the puke and garbage in the hallway to get to the pool area and gym ruined my morning. The clerk was told by a guest and did nothing. The morning breakfast serve also informed him after she checked things out for... More

Review collected in partnership with Hampton

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Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

Gary, We apologize that you had a poor experience at our property. That is not typical of our hotel and we strive to provide clean accommodations and excellent customer service. We went ahead and removed the phone charge and added 10,000 Hilton Honors points to your account for the inconveniences that you experienced. We hope that you give us another... More

Lindstrom, Minnesota
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 1 week ago

Bed nice, but the room was smaller than usual and sofa was worn and a little tacky looking. The so-called ergonomic chair broke compleftely apart while sitting in it and I fell to the floor.The room was clean. The wireless system was a joke; staff said our laptop was problem. It took from 5pm to 3am before Hampton admitted the... More

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Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

Richard, We're very sorry about the unfortunate experience you had. Great service and quality accommodations are very important to us and we know how important they are to our guests, which is why we honored our 100% guarantee and refunded your night's charges upon checkout. Please feel free to contact us directly if you have any additional concerns. More

Philadelphia, Pennsylvania
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The room and amenities were great. Friendly staff. Complimentary breakfast. But what really made it was the pool. A really nice, big, clean pool. And my kids loved the free hot chocolate :) even if it was August!

Was this review helpful? Yes
Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

We are glad to hear that you enjoyed your stay with us and that you kids enjoyed the pool and the hot chololate! Thank you for staying with us and writing a reveiw. We look forward to seeing you and your family again! More

Tampa, Florida
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After a horrifying stay in Wilkes Barre we were thrilled to walk into a very clean and inviting lobby. The staff at check in was very courteous and helpful making it very fast as we had 3 small children with us. Upon entering our room we realized we needed additional pillows which the front desk was very happy to bring... More

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Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

Karoylnn, Thank you for providing feedback about your recent stay with us. We are so sorry to hear that your daugher was injured and hope that she is okay. We are glad that our team was accomodating and helpful during your stay with us and look forward to seeing you again when you visit the Scranton area. More

Senior Contributor
32 reviews 32 reviews
16 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Easy check in, easy check out. Loved the set up of the room. The breakfast area was beautiful but the breakfast was low on choices and waffle maker was broken. Hubby used the workout area and said it needed a major upgrade. All in all , it was a good stay and I would stay again when traveling through the... More

Was this review helpful? Yes
Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

Thank you for providing feedback about your recent stay with us. We are glad to hear the you enjoyed our hotel and would return in the future. We look forward to seeing you again! More

Pittsburgh, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Friendly booking/accommodating. Quick check in. EZ check out. Rooms clean/bedding and pillows comfortable. Great service. Friendly staff. Breakfast good. Pool & hot tub clean. Will book again next year. I have nothing else to add to our experience.

Review collected in partnership with Hampton

Was this review helpful? Yes
Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

Roberta, We are so glad to hear that you enjoyed staying at our property and that you will book again next year! Thank you for choosing to stay with us, we really appreciate your business and look forward to seeing you again! More

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Additional Information about Hampton Inn Scranton at Montage Mountain

Address: 22 Montage Mountain Road, Scranton, PA 18507
Phone Number:
Location: United States > Pennsylvania > Scranton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Scranton at Montage Mountain 2.5*
Reservation Options:
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Also Known As:
Hampton Inn Scranton At Montage Mountain Hotel Scranton
Scranton Hampton Inn
Hampton Inn Montage Mountain

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#4 Business Hotel in Scranton
Hotel Class
Official Description (provided by the hotel)
Tucked between the Allegheny Mountains and the Pocono Mountains, our Hampton Inn® hotel in Scranton at Montage Mountain is just a mile from one of the most popular ski slopes in the Northeast. In fact, you can even watch skiers on Sno Mountain from our warm and cozy lobby. Reserve a room with a mountain view and fireplace here at the Hampton Inn hotel in Scranton at Montage Mountain, and you'll have a recipe for a vacation you'll never forget. ... more   less 
Number of rooms
129

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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