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All 10 Scranton hotels

Hampton Inn Scranton at Montage Mountain

2.5 of 5 Hotel   |   22 Montage Mountain Road, Scranton, PA 18507
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78%
Ranked #3 of 10 hotels in Scranton
Certificate of Excellence 2014
A recent review
  • Overview
  • Reviews (241)
  • Photos (115)
  • Amenities
  • Room tips (24)
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241 people have reviewed this hotel

Traveler rating
    106
    81
    27
    17
    10
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96
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38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
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English first
Albany, NY
Top Contributor
324 reviews 324 reviews
53 hotel reviews
265 helpful votes 265 helpful votes
4 of 5 stars Reviewed yesterday NEW

I recently stayed here on my way from Fairfield, NJ to Syracuse, NY and I am glad I did. The front desk staff was extremely friendly, the hotel was spacious and clean, and my room was great - overlooked the new mall, ski resort, mountains. There is plenty of parking and the hotel is as close to an on/off ramp... More

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Sykesville
Top Contributor
102 reviews 102 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here for one reward night for free. Hotel was clean, up-to-date, and service was good. We got the room we expected, the breakfast area was well serviced, and WiFi was a decent speed. All in all and decent hotel experience, we'd stay at this one again if we came back through here.

Was this review helpful? Yes
Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

Eric, Thank you for being a loyal Hilton Honors member and choosing to stay with us. We are glad to hear you had a good experience at our property and would return in the future. We appreciate your business and look foward to seeing you again. More

Montrose, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

The staff was helpful and very friendly, the hotel was beautiful and our room was very nice. I stayed in a double and found it very clean, tidy and newly renovated. The only this I wished for during this stay was a mini fridge in the room, as there wasn't one. The location was perfect and my special requests were... More

Review collected in partnership with Hampton

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Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

Lacey, I'm glad to hear that you enjoyed our property and that we were able to meet your special requests! Thank you for choosing to stay with us and provide feedback. We look foward to seeing you again. More

Ontario
Top Contributor
74 reviews 74 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Upon entering the main lobby I was greeted by a friendly young lady by the name of Georgia. We did not have a reservation but she was able to accommodate us none the less. She was pleasant and very polite during our whole transaction. They had coffee on which put a smile on our face immediately. The room was a... More

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Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

Thank you for writing a review and providing feedback about your recent stay. I'm sorry to hear that you did experience some issues while staying with us, and that they were not properly address while you were here. I will be sure to address these with our housekeeping team. We hope that you do give us another chance next time... More

Nashville, Tennessee
Senior Contributor
44 reviews 44 reviews
38 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

I like this hotel. Its convenient to the interstate. The PNC Ballpark is right down the street (I love it when there is a ballgame when I am passing through). The rooms have been redone and I think they did a real nice job. The same with the lobby. Its large and the breakfast area is nice. I was a... More

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Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

I apologize about the poor greeting upon check-in and will be sure to address this with our front desk team. I do want to thank you for continuing to stay with us when visiting the Scranton area. If you are not a Hilton Honors member, I recommed you join so you can earn rewards points, espcially if you stay at... More

Dayton, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Great place to stop. Near highway, easy access. Plenty of nearby restaurants, but still miss the Muggs Restaurant and Bar, which had been so close, but now so closed! Nice indoor pool and hot tub. Friendly staff.

Review collected in partnership with Hampton

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Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

Joseph, Thank you for taking the time to leave feedback about your recent stay with us. We miss Muggs too and hope that something else opens up soon. We look forward to seeing you again next time you pass through the Scranton area. More

greensboro, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff got me into a room despite my early arrival (1 pm). I needed to go to a grocery store and the driver was very helpful. All employees were very friendly. They were very good. The workout room was very good to satisfactory.

Review collected in partnership with Hampton

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Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

William, We are happy to hear that our team was able to accomodate you during your early arrival and help you get to the grocery store. Thank you for choosing to stay with us. We look forward to seeing you again! More

Toronto, Canada
1 review
1 of 5 stars Reviewed 2 weeks ago

Worst Hampton Inn I have ever stayed in. Would never go back there. Terrible value. Poor location. It is almost bad enough to put me off Hampton Inns in general. Room poor, lighting and hot water insufficient, and you could hear people in the next bathroom talking, to say nothing of flushing thee toilet.

Review collected in partnership with Hampton

Was this review helpful? Yes
Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

John, I apologize that you had a poor experience at our property. Upon your departure, when you reported these issue to the front desk they honored our 100% guarantee and refunded you for your nights stay with us. The issues you reported are uncharacteristic of our property and I will be sure to look into them. More

dsavine8
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything about our stay was very clean and comfortable. Bathrooms, the room, beds, etc. They had warm cookies waiting for us when we arrived and the staff was constantly checking to see if we were happy with our stay. We took the kids to the pool and the area was very nice and again, spotless. The complimentary breakfast was great... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

Thank you for choosing to stay at our property and taking the time to write a review. We are glad to hear that the staff was accomodating and you enjoyed the fresh baked cookies! We hope to see you again next time you pass through the Scranton area. More

North Lima, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Very comfortable place to stay. All the employees are extremely helpful and eager to assist. The breakfast has always met the expectations that I would need. They have replaced the ice maker since my last stay. The beds are very comfortable.

Review collected in partnership with Hampton

Was this review helpful? Yes
Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

Jane, Thank you for taking the time to write a review about your recent stay with us. We are glad to hear the the employees were helpful and that you enjoyed breakfast. We look forward to seeing you again! More

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Additional Information about Hampton Inn Scranton at Montage Mountain

Address: 22 Montage Mountain Road, Scranton, PA 18507
Phone Number:
Location: United States > Pennsylvania > Scranton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Scranton at Montage Mountain 2.5*
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Also Known As:
Hampton Inn Scranton At Montage Mountain Hotel Scranton
Scranton Hampton Inn
Hampton Inn Montage Mountain

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Family Hotel in Scranton #4 Business Hotel in Scranton
Hotel Class
Official Description (provided by the hotel)
Tucked between the Allegheny Mountains and the Pocono Mountains, our Hampton Inn® hotel in Scranton at Montage Mountain is just a mile from one of the most popular ski slopes in the Northeast. In fact, you can even watch skiers on Sno Mountain from our warm and cozy lobby. Reserve a room with a mountain view and fireplace here at the Hampton Inn hotel in Scranton at Montage Mountain, and you'll have a recipe for a vacation you'll never forget. ... more   less 
Number of rooms
129

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