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Hampton Inn Scranton at Montage Mountain

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22 Montage Mountain Road, Scranton, PA 18507
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Hampton Inn Scranton at Montage Mountain
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Hampton Inn Scranton at Montage Mountain
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359 Reviews from our TripAdvisor Community

Traveler rating
    172
    118
    40
    18
    11
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133
104
25
55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (359)
  • Mar-May only
    (85)
  • Jun-Aug only
    (111)
  • Sep-Nov only
    (88)
  • Dec-Feb only
    (75)
All months
1 review
5 of 5 stars Reviewed 2 days ago NEW

The staff and hotel are extremely friendly. The breakfast area was a bit small so it does get crowded and the bar/restaurant behind them was closed for renovation. It's still a great place to stay and very convenient to many restaurants, shopping stores and Mt. Montage.

Review collected in partnership with Hampton

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1 review
5 of 5 stars Reviewed 4 days ago NEW

This hotel has many excellent qualities to recommend it to the weary traveler. The hotel is easily accessible from the expressway. The staff is kind, efficient and helpful. The complimentary breakfast has enough variety to satisfy most appetites.

Review collected in partnership with Hampton

Was this review helpful? Yes
Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

Thank you for writing a review about your recent stay with us. We are glad that you would recommend our property and that everyone was helpful! We look forward to seeing you again. Stacey More 

Syracuse, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

An excellent property at a reasonable price. Great front end service and clean rooms. Convenient to RT. 81 North or South. We rented a spa tub room and were pleasantly surprised to find a gas log fire place. The room was very quiet and comfortable.

Review collected in partnership with Hampton

Was this review helpful? Yes
Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

Thank you for writing a review about your recent stay with us. We are glad to hear that you enjoyed the Jacuzzi suite and that the room was comfortable. We hope to see you again soon! More 

Portland
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Left Myrtle Beach SC at 6am arrived here at 6pm. As expected the hotel was perfect. This was our second stay at a Hampton Inn in the past week. The lady at the front desk was friendly and helpful. Check in was smooth and quick. She provided us with several off site dinner options which were all no more than... More 

Was this review helpful? Yes
Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

We are happy to hear that you had a great stay with us! Thank you for choosing to stay with us and we look forward to seeing you again on your next trip! Stacey More 

Lewisburg, West Virginia
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 1 week ago

We've stayed here once before many years ago, and I recall it as being fine. This time, we did not have the best experience I've ever had at Hampton Inns. The breakfast was particularly not well done. The best one could say for it is "Okay." The room seemed small for a "King Deluxe." We were traveling with our two... More 

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Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

We apologize that the breakfast was just okay and the room was too small for your family. Our hot breakfast items rotate on a daily basis and we always offer oatmeal, waffles, cereal, fruit, and baked goods. We appreciate that you returned to our property and hope that the next time you return to the Scranton area you give us... More 

Dallas, United States
1 review
5 of 5 stars Reviewed 1 week ago

I love this hotel! We always stay in a jacuzzi suite and the price is very affordable. The hotel is very clean! From the lobby, to the elevators, the rooms...everything is so clean and up-to-date. There are several signs posted regarding the cleanliness of their bedding and they are right. The bedding is bright white, fluffy and smells good! I'm... More 

Review collected in partnership with Hampton

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Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

Rebecca, Thank you for the kind review! We strive to provide clean accommodations and great customer service. Thank you for choosing to stay with us- we really appreciate it and look forward to seeing you again! Stacey More 

indpls ,in
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

it was a very good hotel for the price. .The continental breakfast was very good .In addition to the usual offerings it had fresh melon and the waffle area had flavored syrups and whipped cream. My only issue was that the fitness area was very small. I could not use it because a group of teenagers were sitting on the... More 

Was this review helpful? Yes
Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

Thank you for taking the time to write a review. We are happy that you enjoyed your stay and the breakfast, and apologize for the noise and that you were unable to use the fitness center. We hope to see you again next time you visit the Scranton area. Stacey More 

Orlando, Florida
Top Contributor
166 reviews 166 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 week ago

My lady companion and I checked in, all the while my ears were assaulted by the high chatter of a group of Girl Scouts in the lobby. Once checked in, we entered into what is now Hampton's new 3 tiered norm. This was complimented with a ref and m/w, now the top level. Lost is the larger rooms with a... More 

Was this review helpful? Yes 1
Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

We are sorry to hear that the in-house group negatively affected your stay with us. Did you report any of the noise issues to the front desk? We always try to handle any potential issues while our guests are in-house with us so they can enjoy their stay and leave happy. We appreciate the feedback and will be sure to... More 

Peachtree City, Ga, United States
1 review
5 of 5 stars Reviewed 1 week ago

Good place to stay, clean room and decent breakfast. Convenient to the Interstate and with good restaurants near the motel. Will definitely stay here again when traveling through this area. This location is up to the standards of other Hampton Inns that I have stayed in when traveling the many states along the east coast

Review collected in partnership with Hampton

Was this review helpful? Yes
Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

George, We are glad that you enjoyed your stay and the breakfast! Thank you for staying with us, we really appreciate it and look forward to seeing you again next time you visit the Scranton area. More 

Scranton, Pennsylvania
1 review
5 of 5 stars Reviewed 2 weeks ago

I have never written a hotel review before but I am just so please with my experience here at the Scranton Hampton Inn that I am writing this from my hotel room. The staff are so sweet and helpful. The hotel is spotless and classy, very nicely decorated with some luxurious surprises. (The bar of soap has bumps like a... More 

Was this review helpful? Yes
Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

Chava, I agree- that soap is great! We are very happy that you stayed here also. Thank you so much for the nice comments, we really appreciate it and look forward to seeing you again! Stacey More 

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