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All 10 Scranton hotels

Hampton Inn Scranton at Montage Mountain

2.5 of 5 Hotel   |   22 Montage Mountain Road, Scranton, PA 18507
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78%
Ranked #2 of 10 hotels in Scranton
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 3 days ago
Danton O Oakville, Canada
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214 people have reviewed this hotel

Traveler rating
    91
    72
    26
    16
    9
See reviews for
88
55
12
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Oakville, Canada
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

It seems that asking for hot water is a difficult task for the Montage Mountain staff. They'd rather socialize with each other than provide a simple service. At least Joe the maintenance person was kind enough to solve this minor problem--and a hot cup of tea was enjoyed after a 5h drive. Not sure we'll go back because we got... More

Review collected in partnership with Hampton

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Conshohocken
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

got what expected of the Hampton Inn brand, good value, clean room. Lots of travelling kids sports team staying there. Made for a bit of chaos in the breakfast area. But that's on the parents, not the hotel

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Was this review helpful? Yes 1
Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

Heidi, Thank you for choosing to stay with us! We appreciate the business and look forward to seeing you again in the future. More

Hampton, New Hampshire
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

Hotel was very clean and staff was super friendly and helpful. Love that the pool is open late. It was very easy to get to, and there are many place to eat. Lobby is very nice with coffee,tea and hot chocolate all day long. I recommend this hotel to anyone staying in this area.

Review collected in partnership with Hampton

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Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

Lisa, Thank you for choosing to stay with us and writing a review! We are glad that you enjoyed our property and got to use some of the amenities, including the pool. We look forward to seeing you again! More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel and night clerk were A+. Coming from late meeting2 and after a long drive in for my next appt the following day this hotel is by far the best Hampton and Hilton I have ever stayed at. The hotel was the cleanest, nicest one I have seen to date and I have seen many since I travel for... More

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Was this review helpful? Yes 1
Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

Penny, Thank you for such a kind review. We are so glad that you enjoyed our property and that our staff went above and beyond for you. I will be sure to share your comments with our team! We look forward to seeing you again next time you visit the Scranton area. More

scranton, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Except for a problem with the a/c unit which was taken care by the staff, our stay was satisfactory. The room was clean and the complimentary breakfast included hot food. We have been staying at htis hotel 4 times and we will continue to stay there every year on our trip from Florida to montreal as the location is good... More

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Was this review helpful? Yes 1
Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

Nicole, Thank you for choosing to stay with us and for providing feedback. We are glad that you enjoy our hotel and some of the amenities, including breakfast. We appreciate your business and look forward to seeing you again in the future! More

Havelock, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Would not stay again noisy rooms bad sound barriers can hear everything in hall and rooms next to you. The staff offered a refund upon departure. Location to restaurants and shopping was not good, although everything is close by you need to drive.

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Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

David, Thank you for your feedback. I would like to apologize about the noise issues that you experienced, and I will look into this to see what we can do to prevent this from happening again in the future. We hope to see you again. More

Conway, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Terrific experience at this hotel. Friendly, professional staff. Wonderful accommodations with quiet, clean, modern rooms. The complimentary breakfast buffet was delightful as well as delicious. This was our third time at this hotel and the experience was identical to that of our previous visits. We will definitely return.

Review collected in partnership with Hampton

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Stacey B, Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

Roger, Thank you for choosing to stay with us and writing a review! We are so glad that you enjoyed our hotel and that you were able to enjoy some of our amenities, including breakfast. We look forward to seeing you next time you visit the Scranton area! More

Fenton, MI
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The room was very clean, plenty of pillows, comfortable bed, continental breakfast had everything we could have wanted...hot food, cold cereal, juices, pastries, fruit, yogurt...in other words, very filling. Staff were courteous and helpful.

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Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

Thank you for writing a review about your recent stay with us. We are glad that you enjoyed our complimentary breakfast and overall experience! I will be sure to share your comments with our team and look forward to seeing you again in the future. More

Ste-Anne-de-Kent, N.B., Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

We were satisfied at all Hampton Inns where we stayed while travelling in USA; we were travelling from New Brunswick, Canada, to Louisiana, staying at different Hampton Inns along the way. All locations were right off the main highways, very easy to get to; they were all very clean with an excellent staff, I recommend these inns highly.

Review collected in partnership with Hampton

Was this review helpful? Yes
Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

Julien, Thank you for choosing to stay at Hampton Inns! We appreciate your business and we are so glad you choose to stay with us. We look forward to seeing you again next time you pass through the Scranton area. More

1 review
3 of 5 stars Reviewed 4 weeks ago

I was on the first floor not far from the lobby. The noise heard from the lobby and/or meeting room near the lobby was extremely annoying. Other than that, the hotel and staff were very nice and reasonably priced.

Review collected in partnership with Hampton

Was this review helpful? Yes
Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

Thank you for taking the time to write a review about our property. I apologize about the noise issues you experienced while staying with us. We hope that you give us another chance in the future. More

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Additional Information about Hampton Inn Scranton at Montage Mountain

Also Known As:
Hampton Inn Scranton At Montage Mountain Hotel Scranton
Hampton Inn Scranton At Montage Mountain Hotel
Hampton Inn Scranton
Scranton Hampton Inn
Hampton Inn Montage Mountain
Address: 22 Montage Mountain Road, Scranton, PA 18507
Phone Number:
Location: United States > Pennsylvania > Scranton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Scranton
#4 Business Hotel in Scranton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Scranton at Montage Mountain 2.5*
Official Description (provided by the hotel):
Tucked between the Allegheny Mountains and the Pocono Mountains, our Hampton Inn® hotel in Scranton at Montage Mountain is just a mile from one of the most popular ski slopes in the Northeast. In fact, you can even watch skiers on Sno Mountain from our warm and cozy lobby. Reserve a room with a mountain view and fireplace here at the Hampton Inn hotel in Scranton at Montage Mountain, and you'll have a recipe for a vacation you'll never forget. ... more   less 
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