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All 10 Scranton hotels

Hampton Inn Scranton at Montage Mountain

2.5 of 5 Hotel   |   22 Montage Mountain Road, Scranton, PA 18507
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Ranked #2 of 10 hotels in Scranton
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 3 days ago
Robert D Eastport, Maine
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216 people have reviewed this hotel

Traveler rating
    91
    74
    26
    16
    9
See reviews for
88
57
12
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Eastport, Maine
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hote was easily accessed off I81. The hotel and room were modern and beautiful. The breakfast in the morning was excellent. The hotel provided a list of local restaurants in the area some of which included a moderate ride into the city.

Was this review helpful? Yes
Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

Robert, Thank you for taking the time to write a review about your recent stay with us. We appreciate that you chose to stay with us and we look forward to seeing you again next time you pass through the Scranton area! More

Westborough, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Great place to stop, right off interstate. Rooms were quiet, clean, and everything works quietly. Not our first time here and we looked forward to this stop on our travels. Staff is above average and very friendly and will talk about non hotel things with you. They make you feel very welcome. Everyone, from the front desk to housekeeping are... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

Brian, Thank you for choosing to stay with us! We are glad that you enjoy our property and had a good experience. We appreciate your business and look forward to seeing you again next time you travel to the Scranton area. More

Oakville, Canada
2 reviews
3 of 5 stars Reviewed 1 week ago

It seems that asking for hot water is a difficult task for the Montage Mountain staff. They'd rather socialize with each other than provide a simple service. At least Joe the maintenance person was kind enough to solve this minor problem--and a hot cup of tea was enjoyed after a 5h drive. Not sure we'll go back because we got... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

Thank you for providing feedback about your recent stay with us. We do apologize that there was not hot water available for you upon check-in. I have addressed this issue with our team and made the proper changers to assure this doesn't happen again. We hope that you do give us another chance in the future to provide you the... More

Conshohocken
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

got what expected of the Hampton Inn brand, good value, clean room. Lots of travelling kids sports team staying there. Made for a bit of chaos in the breakfast area. But that's on the parents, not the hotel

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

Heidi, Thank you for choosing to stay with us! We appreciate the business and look forward to seeing you again in the future. More

Hampton, New Hampshire
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

Hotel was very clean and staff was super friendly and helpful. Love that the pool is open late. It was very easy to get to, and there are many place to eat. Lobby is very nice with coffee,tea and hot chocolate all day long. I recommend this hotel to anyone staying in this area.

Review collected in partnership with Hampton

Was this review helpful? Yes
Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

Lisa, Thank you for choosing to stay with us and writing a review! We are glad that you enjoyed our property and got to use some of the amenities, including the pool. We look forward to seeing you again! More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel and night clerk were A+. Coming from late meeting2 and after a long drive in for my next appt the following day this hotel is by far the best Hampton and Hilton I have ever stayed at. The hotel was the cleanest, nicest one I have seen to date and I have seen many since I travel for... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

Penny, Thank you for such a kind review. We are so glad that you enjoyed our property and that our staff went above and beyond for you. I will be sure to share your comments with our team! We look forward to seeing you again next time you visit the Scranton area. More

scranton, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Except for a problem with the a/c unit which was taken care by the staff, our stay was satisfactory. The room was clean and the complimentary breakfast included hot food. We have been staying at htis hotel 4 times and we will continue to stay there every year on our trip from Florida to montreal as the location is good... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

Nicole, Thank you for choosing to stay with us and for providing feedback. We are glad that you enjoy our hotel and some of the amenities, including breakfast. We appreciate your business and look forward to seeing you again in the future! More

Havelock, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

Would not stay again noisy rooms bad sound barriers can hear everything in hall and rooms next to you. The staff offered a refund upon departure. Location to restaurants and shopping was not good, although everything is close by you need to drive.

Review collected in partnership with Hampton

Was this review helpful? Yes
Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

David, Thank you for your feedback. I would like to apologize about the noise issues that you experienced, and I will look into this to see what we can do to prevent this from happening again in the future. We hope to see you again. More

Conway, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Terrific experience at this hotel. Friendly, professional staff. Wonderful accommodations with quiet, clean, modern rooms. The complimentary breakfast buffet was delightful as well as delicious. This was our third time at this hotel and the experience was identical to that of our previous visits. We will definitely return.

Review collected in partnership with Hampton

Was this review helpful? Yes
Stacey B, Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

Roger, Thank you for choosing to stay with us and writing a review! We are so glad that you enjoyed our hotel and that you were able to enjoy some of our amenities, including breakfast. We look forward to seeing you next time you visit the Scranton area! More

Fenton, MI
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The room was very clean, plenty of pillows, comfortable bed, continental breakfast had everything we could have wanted...hot food, cold cereal, juices, pastries, fruit, yogurt...in other words, very filling. Staff were courteous and helpful.

Was this review helpful? Yes
Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review

Thank you for writing a review about your recent stay with us. We are glad that you enjoyed our complimentary breakfast and overall experience! I will be sure to share your comments with our team and look forward to seeing you again in the future. More

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Additional Information about Hampton Inn Scranton at Montage Mountain

Also Known As:
Hampton Inn Scranton At Montage Mountain Hotel Scranton
Hampton Inn Scranton At Montage Mountain Hotel
Hampton Inn Scranton
Scranton Hampton Inn
Hampton Inn Montage Mountain
Address: 22 Montage Mountain Road, Scranton, PA 18507
Phone Number:
Location: United States > Pennsylvania > Scranton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Scranton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Scranton at Montage Mountain 2.5*
Official Description (provided by the hotel):
Tucked between the Allegheny Mountains and the Pocono Mountains, our Hampton Inn® hotel in Scranton at Montage Mountain is just a mile from one of the most popular ski slopes in the Northeast. In fact, you can even watch skiers on Sno Mountain from our warm and cozy lobby. Reserve a room with a mountain view and fireplace here at the Hampton Inn hotel in Scranton at Montage Mountain, and you'll have a recipe for a vacation you'll never forget. ... more   less 
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