after reading the reviews I was REALLY worried when I booked this place! but given that it is the Columbus Holiday weekend and the fall foliage time it was all I could get and the price of under 100 was excellent. So, you can imagine my surprise when I walked into a nice lobby, greeted by a very helpful lady... more

As most of the reviews attest, do yourself a favor and pick a different hotel! more

I stayed at Holiday Inn Springfield, MA, on the 30/04/09 and paid for it. Exactly one month after, they made up a reservation date and a confirmation number (on the 29.05.09) and charged me for a "No Show". Holiday Inn Springfield, MA debited the exact amount (137USD) on my credit card. I lost my case with my credit card company... more

I stayed for two nights in late May. I planned on going to Six Flags New England and Boston. This hotel (at the time was a Holiday Inn) is a short drive away from Six Flags. I called beforehand to request a microwave and refrigerator and easily was put into a room that had both. I was able to check-in... more

I should have known to cancel my reservation and find something else when I found out in June that this property was no longer a Holiday Inn. More on that experience later. Instead, I decided to stick with it because of its convenient location to the highway. It is understandable why no half-reputable chain would want their name attached to... more

I stayed here in late June and booked this property for my trip 3 weeks before that on the Holiday Inn website. Imagine my surprise to arrive and see no Holiday Inn signage. I drove around for a while thinking I must have the wrong hotel even though I appeared to be at the address where it was supposed to... more

I was shopping with my kids for a day and we stayed at the Holiday Inn. I would expect more from a holiday inn. Check-in was fine but a bit slow. One bad thing is the elevator. It literly smelt like cat litter and pee. It was terrible. We thought I room and hallway would be better. Wrong!! The hallway... more

We stayed for one night in mid-Feb. Our room was on the 10th floor and had a king size bed. Our room had lots of clean towels, pillows and blankets. There was a coffee maker, microwave, and fridge. The pool was a little cold, but my daughter still enjoyed it. My husband used the fitness room. The entire hotel looked... more

My husband and I stayed overnight at this hotel just recently and I wanted to make sure that I wrote a review so others will know that this hotel is a great deal, easy to get to, a friendly staff, clean, and all around nice hotel. One thing, we were told that the free breakfast buffet was open until noon... more