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Sheraton Springfield at Monarch Place

3.5 of 5
One Monarch Place, Springfield, MA 01144
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Sheraton Springfield at Monarch Place
Ranked #4 of 7 hotels in Springfield
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230 reviews from our community

Traveler rating
    43
    74
    58
    35
    20
See reviews for
Families
73
 
Couples
49
 
Solo
16
 
Business
43
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Basel, Switzerland
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 20, 2013 NEW via mobile

I stayed in a room on the 9 th floor which had a nice view of city towers etc. However that was about all that was nice! This is a hotel designed with rooms in a triangle shape around an open space from ground floor to top of hotel.this means that every ( old and noisy) door opened or closed... More

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Silver Spring, Maryland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed May 19, 2013 NEW via mobile

Why would a traveler choose to stay at any Sheraton that charges for Wifi service when s/he can stay at any number of hotel chains (like Hampton Inns) where the Wifi access is free, and so by the way is breakfast? Add into the mix that at this particular Sheraton has a Wifi system that both my I-phone and laptop... More

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Boston
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 of 5 stars Reviewed May 13, 2013

We stayed overnight as my daughter had a horse show nearby at the Big E. The hotel has pretty common areas in the lobby and the room was very spacious for an overnight stay. The in room movie of $17 was pricey and I was surprised by that as I always get bothered by hitting people hard on prices like... More

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Daniel W, General Manager at Sheraton Springfield at Monarch Place, responded to this review
May 14, 2013

Dear guest We are delighted you found our Sheraton hotel clean. We also are delighted our server treated you with hospitality attitude we traned her tp provide.We hope to see you again soon. More

Agawam, Massachusetts
Top Contributor
94 reviews 94 reviews
15 hotel reviews
Reviews in 31 cities Reviews in 31 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed April 30, 2013

The Marriot Springfield Monarch Place is easy access off Route 91 and has a great location in Springfield, MA. Check-in only took a few minutes and the staff was pleasant and helpful. The suite was spacious and beautiful on the Club Floor and more than enough room. The suite offered a mini-kitchen, sitting area with flat screen TV, separate bedroom... More

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See 5 more reviews by Loves2Research for Springfield
Daniel W, General Manager at Sheraton Springfield at Monarch Place, responded to this review
May 14, 2013

DearGuest We are so glad you enjoyed your time at the Sheraton.We are pleased you found our location suite and service accomodating. We look forward to seeing you again soon. Warm Regards Dan More

Meriden, Connecticut
Top Contributor
87 reviews 87 reviews
6 hotel reviews
Reviews in 32 cities Reviews in 32 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed April 22, 2013

Other than a stony reception at check-in, I found the staff at this hotel to be exceptionally helpful and friendly. The room, on the Club Floor, was exceptionally clean and pretty. The club lounge was a great place to hang out, with the host truly hospitable. Sadly, though, the rooms seem to be badly in need of a rehab. The... More

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New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 14, 2013

I stayed here this weekend via Starwood and my experience was good. Upon arrival checkin was quick and painless, our room on the 7th floor was decently appointed and clean, and looked towards the Marriott next door and the river. The windows were a bit small. A rollaway bed was $20 which was a surprise. Otherwise service throughout the stay... More

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Daniel W, General Manager at Sheraton Springfield at Monarch Place, responded to this review
April 18, 2013

Dear guest We are delighted you enjoyed the room , breakfast and pool. We are investigating adding more bandwith to deliver faster internet. We thank you or your comments and hope to see you soon. Warm Regards, Dan More

Philadelphia, PA
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed April 8, 2013

We stayed a night on our way back from Smuggler's Notch. Pluses: A typical Sheraton. The standard size room was enough for two adults and a 12-yr old kid. Clean, polite staff, reasonably priced. Easy on/off from I-91 - get off I-91, make four turns, enter parking. Get out of the parking, two turns, you are back on I-91. Convenient... More

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Daniel W, General Manager at Sheraton Springfield at Monarch Place, responded to this review
April 18, 2013

Dear guest We hope your journey to Vermont was pleasant , we are delighted you chose us. Our hub location is very important to connect New England destinations. We are proud of our downtown and The Basketball Hall of Fame. Warm Regards, Dan More

Great Neck, New York
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 8, 2013

Stayed while visiting the Basket Ball Hall of Fame. Rooms were clean, staff was great and the kids loved the indoor pool. I would recommend staying there if in the area, all access to everything around.

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Connecticut
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 23, 2013

I was at this hotel for one night for dance competition ,it met all my needs. The hotel is very pretty with the open style floor plan. The rooms are stylish, but they are dark !The decor is in brown and rust colors ,and the lights seem to be dim in the rooms as well. Check in was fast and... More

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Daniel W, General Manager at Sheraton Springfield at Monarch Place, responded to this review
March 25, 2013

Dear guest Thank you for your comments about the hotel.We are delighted you found us welcoming at check in. We appreciate your comments about cleanliness, we take pride in keeping our hotel clean. Warm Regards, Dan More

Hillsborough, New Jersey
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 21, 2013

the advertised nightly rate appears to be competitive with other hotels in the area until they add on the $12.95 a night to park (no other way of getting to this hotel than to drive) and also an additional $9.95 per 24 hours for wi-fi! Really, paying extra for wi-fi? In this day and age every Dunkin Donuts, Starbucks, airport... More

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Daniel W, General Manager at Sheraton Springfield at Monarch Place, responded to this review
March 25, 2013

Dear guest We are sorry about your problem with parking and wifi charges.Downtown Sheraton hotels in North America charge for parking and internet, although @12.95 it is far less than our destination markets whwere you can pay 50.00 or more per night.The brand is currently discussing the internet charges. Warm Regards Dan More

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View all 7 hotels in Springfield, ranked by popularity

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Hotel Summarization (Beta)

What travelers say

  • Very nice(7)
  • Sports bar(6)
  • Parking garage(6)
  • Front desk staff(3)

Additional Information about Sheraton Springfield at Monarch Place

Address: One Monarch Place, Springfield, MA 01144
Phone Number:
Region: United States > Massachusetts > Springfield
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 hotels in Springfield
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Springfield's largest hotel, The Sheraton Springfield Monarch Place Hotel is conveniently located in the heart of the city, just minutes away from several of Springfield's attractions. ... more   less 
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Also Known As:
Sheraton Springfield At Monarch Place Hotel Springfield
Sheraton Springfield At Monarch Place Hotel
Sheraton Monarch Place
Sheraton Springfield
Springfield Sheraton

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Sheraton Springfield at Monarch Place
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