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Sheraton Springfield at Monarch Place

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One Monarch Place, Springfield, MA 01144
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Sheraton Springfield at Monarch Place
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387 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wellington, Florida
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Had to spend 12 nights here in July. We had a 1 bedroom suite and the room was roomy with a little 'kitchenette' (microwave & mini fridge), however the room was very poorly lit even with all of the lights on. It was apparently the theme of the hotel because it was dimly lit everywhere. This hotel is a family... More 

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Knoxville, Tennessee
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This hotel has a great looking lobby and the website makes it look nice. The complete opposite is the truth. We arrived at 1pm and attempted to check in. I was told that no rooms were ready. Understandable.....I checked back at 3 and once again I was told no rooms were available. I sat in the lobby and almost took... More 

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Travelers are raving about these Springfield hotels

cleveland, United States
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This 12 story Starwood property is located attached to the mall in downtown Springfield... The rooms are spacious and clean...the beds and bedding are comfortable and newer...this is a very well maintained property...it offers to restaurants one of which is a pup style...Great hotel for meetings large or small...the staff is courteous and knowledgeable...I spend over 100 nights a year... More 

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed 1 week ago

The beds in this hotel are awful! According to management we should have called engineering. No amount of " engineering" will the change the conditions in this hotel. The decor looks like a 1960s cheap garbage sale. No wonder they have signs up all over the place requesting guests to be quiet after 10 PM. Apparently no one follows the... More 

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Dupont, Washington
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Lovely hotel overall. I stayed for two nights for a convention. I had a huge corner king room. The restaurant offered a really good mac and cheese with either lobster or grilled salmon. There are several restaurants and bars within walking distance and shopping close by. The staff was friendly, knowledgeable and always available. Great downtown option and I'd stay... More 

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Syracuse, New York
Level Contributor
27 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family of four stayed here for one night as part of a trip to Six Flags. Very large atrium..so pretty, big pool, comfy beds, they filled our ice bucket and had 2 bottles of complimentary water waiting and just off highway. Minutes to Six Flags. There is a mall with dining and shopping across the street. We would stay... More 

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manchester nh
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

When we arrived, the room we requested was not available so they upgraded us to the club floor. Very nice room and really liked the fluffy blankets and towels. The room smelled fresh and was very clean. Breakfast was very good and the staff were all friendly.. Really enjoyed our stay.

Was this review helpful? Yes 1
Westfield, Massachusetts
Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

great location.. Manager gets it. Bartender was awesome. She has been there for 24 years! Food options were good. Pool and gym clean. They are close to the basketball hall of fame and the Eastern states fairgrounds that hosts the bige fair and many other shows.

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A TripAdvisor Member
4 of 5 stars Reviewed 4 weeks ago

It started with a reservation mix up which was quickly fixed by the staff and a upgrade of our room. The staff were extremely friendly and helpful. The atmosphere very pleasant and close to downtown Springfield. No Airport shuttle available but otherwise very enjoyable.

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State College, Pennsylvania
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The room was nice and clean, heat and air operational. Food expensive, as expected. Staff was very very good. Parking was $15.95 a night which made our "special rate" of @135 per night tally up to $169 a night including taxes and parking. Five nights was $845 with no extras. Limited number of refrigerators (we got one delivered) and no... More 

Was this review helpful? Yes 1
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