We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Springfield at Monarch Place

Hotel website
Hotel deals
One Monarch Place, Springfield, MA 01144
Special Offer
Breakfast for 2 Included
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Sheraton Springfield at Monarch Place
Professional photos View all
Browse nearby
Sheraton Springfield at Monarch Place
Write a Review

368 reviews from our community

Traveler rating
    75
    122
    94
    48
    29
See reviews for
114
70
19
93
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (368)
  • Mar-May only
    (76)
  • Jun-Aug only
    (125)
  • Sep-Nov only
    (113)
  • Dec-Feb only
    (54)
All months
East Islip, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Reserved 5 rooms for a business trip 6 months in advance. I confirmed these reservations 1 month in advance. Less than 3 weeks before our trip I recieved a email and phone call stating that they no longer had rooms available for my group. When I inquired how this could be possible with a confirmation number that was 6 months... More 

Was this review helpful? Yes
Paul M, General Manager at Sheraton Springfield at Monarch Place, responded to this review

Thank you for sharing your feedback and I am sorry for your experience. I am aware of your situation and I understand there was a systems error which caused an overbooking. I also am aware that we offered you to relocate to our other property which is less than 3 tenths of a mile from where your rooms were originally... More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago

The hotel had many pluses, only a few things I didn't care for. It was close to the expo center which was a big plus. Parking was easy enough. Beds and pillows are nice. The rooms are a little dated (pink tile in the bathroom) but it was clean. The staff was friendly. Save yourself from the below average hotel... More 

Was this review helpful? Yes
Paul M, General Manager at Sheraton Springfield at Monarch Place, responded to this review

we appreciate that you took the time to share, I am glad you found the property to be clean and close to everything you needed. We are scheduled to complete our renovations towards the end of the 4th quarter, 2015. All of our public space and guest rooms floors 3-8 have been completed and look wonderful. I have shared your... More 

Los Angeles, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have been staying here quite a bit - get a room facing the old downtown (which looks nice from the hotel window, unfortunately its run down in actuality). The massive lap pool and the huge gym are amazing - too bad it closes at 10pm (but it opens at 5:30am, which is great). Members lounge on the top floor... More 

Was this review helpful? Yes
Paul M, General Manager at Sheraton Springfield at Monarch Place, responded to this review

Thank you for your survey response. We have renovated all areas of our property with the exception of 4 floors. The remaining floors are scheduled to be renovated in November of 2015. Please visit us again should your travels bring you back to the Springfield area. More 

Edinburgh, United Kingdom
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 14, 2015

Great sized room, friendly staff and excellent gym. Stunning atrium if you're not scared of heights! Good unfussy restaurant and room service was great too. Would stay here for pleasure/holiday trip too.

Was this review helpful? Yes
Paul M, General Manager at Sheraton Springfield at Monarch Place, responded to this review

Thank you for the wonderful review, I will be sure to share your feedback with our staff. Our team does work hard to ensure everyone enjoys themselves during their time in Springfield. More 

Springfield, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 1, 2015

The one thing that kept me from giving four stars was the parking. I have had better experiences with parking in Manhattan than I did at this place. The website states a daily rate. The self park garage didn't have any rates displayed that I could easily see. I paid much more than what the daily rate on the website... More 

Was this review helpful? Yes
Paul M, General Manager at Sheraton Springfield at Monarch Place, responded to this review

Thank you for sharing, I am sorry you could not locate the parking rates. There is a very large sign to the left as you enter the garage, it is just above the ticket dispenser. Also it is listed on our website and pre-stay email confirmation. I thank you for choosing our hotel while in Springfield and hope you will... More 

Travelers are raving about these Springfield hotels

Corning
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 30, 2015

We had a great stay at this hotel. Our room was exceptionally clean and comfortable. It was within walking distance of the MassMutual Center and the Quadrangle, not to mention plenty of dining choices. Parking was extremely convenient (a $15.95/night charge, but with in/out privileges). The pool was great (at one point our kids had the entire thing to themselves),... More 

Was this review helpful? Yes
Paul M, General Manager at Sheraton Springfield at Monarch Place, responded to this review

What a great review, I thank you for taking the time to share of your experience. I will be sure to share your comments with our housekeeping staff as they work hard to ensure our rooms are spotless. We hope to host you again while in Springfield. More 

Bremen, Georgia
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 22, 2015

Nice clean large room. Great bathoom facilities. Parking easy to find. Underground parkng elevator under repair. One flight with luggage. No fridge, microwave or safe in room. Quiet room. Would sugget higher floor for better view.

Was this review helpful? Yes
Paul M, General Manager at Sheraton Springfield at Monarch Place, responded to this review

Thank you for sharing your experience with me. I am pleased to learn that you found the hotel, room clean and well appointed. Our rooms to not have a refrigerator, but we do have them available upon request at no charge. I am glad to see that you found parking convenient and plentiful. I will share your feedback about the... More 

Windham, New Hampshire
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 10, 2015

I stay here often on my trips to Springfield. The rooms and bathrooms are cleans and neat. The staff is always welcoming on arrival. The amenities are just what you would expect. Convenient to everything.

Was this review helpful? Yes
Paul M, General Manager at Sheraton Springfield at Monarch Place, responded to this review

Thank you for your great review, I am pleased to see that you found our hotel and rooms to be clean and comfortable. I will be sure to share your feedback with our housekeeping team, they certainly work hard to ensure our hotel is clean. More 

Kensington, New Hampshire
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 4, 2015

We're big fans of the Boston Bruins and the Providence Bruins (we call them baby Bruins) and they were playing in Springfield on Valentine's Day weekend. Despite the potential blizzard predicted we drove from New Hampshire to have a nice little get-away and see the P-Bruins play. This hotel is in walking distance of just about everything. The staff was... More 

Was this review helpful? Yes
Paul M, General Manager at Sheraton Springfield at Monarch Place, responded to this review

Dear Tripadvisor traveler, thank you for your great review of our property. I am glad you enjoyed yourself and will be back. I will be sure to share your comments with with the rest of our team as they do work hard to ensure everyone has a great stay. More 

Rhinebeck, New York, United States
Top Contributor
104 reviews 104 reviews
8 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed February 10, 2015

This is a wonderful place to stay in Springfield, Mass. Close to everything including I-91, The EXPO Center, shopping, and the river. The staff is really friendly and helpful. The rooms are quite lovely with comfortable beds, plenty of amenities, and fully equipped for working during your stay. The internet access is fairly quick and was enough to use for... More 

Was this review helpful? Yes
Paul M, General Manager at Sheraton Springfield at Monarch Place, responded to this review

Thank you for your wonderful review of our property, I am glad you found the guest rooms to be spacious and comfortable. I also appreciate the nice comment regarding our complimentary internet. I hope you will choose our hotel again should your travels bring you back to teh Springfield area. More 

Questions? Get answers from hotel staff and past guests. Ask a question

104 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (94)
Viewed
Room/suite (38)
Viewed
View from room (6)
Viewed
Hotel & grounds (9)
Viewed
Bathroom (5)
Viewed
Dining (3)
Viewed
Other (33)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (2)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities