I am an airline crewmember and stay at a lot of hotels, including this one every month or two over the past couple of years, usually on weekends. Needless to say I must be able to sleep in difficult environments, but this place is really bad. Every single time I end up calling security about the people in the room... more

I stayed at this hotel for one night following a stay in Albany at the Hilton. I was immediately disappointed when I opened my room door and realized that the hotel was not as nice as the Hilton. Its okay but its somewhere between Holiday Inn and the Hilton. The carpet pad was worn so it was not too comfortable.... more

I had originally planned to stay in the marriot which is directly across the road, however they were full. The reception girl was quick and efficient. On exiting the elevator you are hit by pink everywhere. And its a real old fashioned pink, if there is such a thing). The room was clean but the whole place could do with... more

I went to this hotel for a wedding once. Apparently they were not prepared enough for the reception because I had to wait an hour and a half after everyone else to get my food. I was sitting at a table of eight people and the dishes were not complicated. First everyone else was served while we waited until we... more

I loved my room. I'm a starwood preferred guest which doesn't mean too much overall but i was able to get an upgrade to the 12th floor and take advantage of free evening snacks (full cash bar) from 6pm - 9:30 pm and in the am a full continental breakfast. The pool and work out facilities are impeccable and FREE.... more