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Springfield Marriott

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2 Boland Way, Springfield, MA 01115
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Best prices for: 1 room 1 guest
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Springfield Marriott
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223 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Spanish first
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English first
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    (223)
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    (71)
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Danville
Level Contributor
62 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed yesterday NEW

We had a room with 2 queen beds. It was on the quiet side of the building - away from the interstate. The room was slight above average. With all the furniture there wasn't room to open 2 large suitcases without blocking part of the room off. I always like to keep towels more than 1 days and every Marriott... More 

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Arlington, Virginia
Level Contributor
64 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed at the Springfield Marriott while attending the 2015 National Square Dance Convention. The hotel was one of the two convention hotels, so I really had no choice. The facilities at the hotel were quite adequate HOWEVER, I felt nickeled and dimed on everything. To begin with, parking was a lot extra - more than 10% of the cost... More 

Was this review helpful? Yes
Lisa N, Manager at Springfield Marriott, responded to this review

Thank you for taking the time to complete a trip advisor review. I was disappointed to read your comments related to your hotel experience and charges/fees and your opinions are important to us. There were two bellman working on the large checkout morning and extra staff around the hotel for the convention in general. I apologize that you didn't get... More 

Long Island NY
Level Contributor
201 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I would not say this is up to the usual Marriott standard, but it does appear to be the best choice for a business hotel in town. I liked that the parking was connected and secure. I know they lock the parking door at some point in the evening, so check on this if you are arriving late.

Was this review helpful? Yes
Bill H, General Manager at Springfield Marriott, responded to this review

Thanks for staying with us and for posting your review. I agree we are the best choice when traveling to Springfield MA. There is a parking garage connected to the hotel with 1,200 spots and yes, if you are after 11:00pm, travelers should check-in first is your room key is required to access the hotel from the garage after hours. More 

New Jersey
Level Contributor
65 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I always consider myself and and my family ....Marriott kinda fokes! From full service to economy (sometimes....lol). This location was perfect for the basketball tournament we attended in May. The location was 10 mins from the gyms and centered in the middle of downtown. Please note that downtown on a Saturday night was rather quiet, so don't expect a hot... More 

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Lisa N, Manager at Springfield Marriott, responded to this review

Thank you so much for your review and your great comments about our staff servce! Lisa Novelli Senior Manager of Rooms Operations More 

Natick, Massachusetts
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 27, 2015

I was there for a function and there were quite a few people who were a bit difficult staying there with us. The staff was wonderful, handled them beautifully, stayed on top of everyone's requests and questions, and they did it all with a smile. I would highly recommend this hotel if you find yourself visiting the Springfield area. Check... More 

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Lisa N, Manager at Springfield Marriott, responded to this review

Thank you so much for your positive comments about our staff service. We look forward to you staying with us again. Lisa Novelli Senior Manager of Rooms Operations More 

Dover, New Hampshire
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 22, 2015

Stayed here one night for a graduation. Was fantastic. I am a loyal Marriott customer and this hotel was everything I could ask for and more. Last year same time we stayed at the Sheraton across the street, by far we preferred the Marriot. Bruce at the front desk was great, restaraunts on site, Dunkin Donuts and the parking garage... More 

Was this review helpful? Yes
Lisa N, Manager at Springfield Marriott, responded to this review

Thank you so much for the great comments about the hotel and the local area! Lisa Novelli Senior Manager of Room Operations More 

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 21, 2015

We were put up in this hotel for business. It was a great choice. Located centrally and very comfortable. The bed was one of the best I've slept in. The room was very comfortable although a little noisy. The highway noise and A/C noise was pretty loud background noise. Not so bad that I couldn't sleep but noticeable. Breakfast for... More 

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Lisa N, Manager at Springfield Marriott, responded to this review

Thank you so much for your excellent comment about our food quality and staff service, and bedding product. We hope that travels bring you back to Springfield again. Lisa Novelli Senior Manager or Rooms Operations More 

Toronto, Canada
2 reviews
5 of 5 stars Reviewed May 20, 2015

Clean beds were so comfortable with white Egyptian cotton sheets and comforter....had the best sleep ...Starbucks in the lobby... Pool and hot tub was nice we stayed 2 nights while travelling around the Boston area to sight see..I am now sure what is directly around the hotel because it was a bus tour...

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Lisa N, Manager at Springfield Marriott, responded to this review

Thank you for your positive comments about the Springfield Marriott. We take pride and value the experience of our guests. We hope travels will bring you back to Springfield again in the future. Lisa Novelli Senior Manager or Rooms More 

Milford, New Hampshire
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 19, 2015

Arriving late on a friday I did not have high expectations on a good room location. Being upgraded to Club Floor, amazing. The hotel was hosting some type of kids show so you can imagine the commotion. Even on a Saturday when most Lounges (Club) are closed, this hotel provided a very good hot breakfast. Great place to go to... More 

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Lisa N, Manager at Springfield Marriott, responded to this review

We do appreciate and value your positive comments about the nSpringfield Marriott. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to serve you with us whenever your travels bring you back to Springfield. Lisa Novelli Senior Manager or Rooms More 

Worcester, Massachusetts, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 28, 2015

I liked the hotel. Was in the area for a food show and spent the night at the Marriott. Beds were comfortable, rooms comfortable. Pool and hot tub were nice after a long day. Breakfast buffet was nice and the staff in the restaurant were very friendly.

Was this review helpful? Yes
Bill H, General Manager at Springfield Marriott, responded to this review

Wendy, Thanks for staying with us and for providing your review and comments. We love having you and others stay with us for the annual food show and look forward to your return visit next year. More 

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