We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 5 Springfield hotels

Springfield Marriott

3.5 of 5 Hotel   |   2 Boland Way, Springfield, MA 01115
Hotel website
Hotel deals
Hotel packages
Hotel amenities
Special Offer
Earn Rewards Points
Springfield Marriott
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save Saved
You added Springfield Marriott to your Saves list
70%
Ranked #3 of 5 Hotels in Springfield
A recent review
4 of 5 stars reviewed 1 week ago
kreino Boston, Massachusetts
Write a Review

187 reviews from our community

Traveler rating
    42
    87
    39
    17
    2
See reviews for
50
26
10
60
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Spanish first
  • Any
English first
  • All months
    (187)
  • Mar-May only
    (49)
  • Jun-Aug only
    (62)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (24)
All months
Boston, Massachusetts
Top Contributor
55 reviews 55 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We occasionally stay in the Springfield area to take our kid to her sports events. For these, we have stayed in various hotels around Springfield. So far, this is our favorite based on the quality of accommodations and value. It is a typical city center Marriott, which isn't a bad thing at all. The room was reasonably sized (although the... More

Was this review helpful? Yes
Bill H, General Manager at Springfield Marriott, responded to this review

I appreciate your review and was pleased to read that the Springfield Marriott is your favorite hotel when visiting. We have a great location with outstanding service. Thanks for your comments and we look forward to your next visit. More

Washington DC, District of Columbia
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed at the Springfield Marriott while in town for business for 3 nights. I frequently stay at Marriott hotels, but this hotel was the best in recent memory, hands down. My room was at the back of the hotel, and was very quiet, although I imagine the rooms facing I-91 may be noisier. The room was super clean and comfortable.... More

Was this review helpful? Yes
Lisa N, Manager at Springfield Marriott, responded to this review

Thank you very much for your postive comments about the Customer Serivce at the Springfield Marriott, especially that of housekeeping and the front desk. All of your comment and feedback is greatly appreciated and we look forward to having you stay with us again. Lisa Novelli Senior Manager of Operations, Rooms More

Skaneateles, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We recently stayed here to attend a wedding in the area. I was a little concerned because I had had a less than satisfactory stay at another Marriott a few months ago. I needn't have worried. The hotel is squeaky clean, very comfortable beds with great linens. But the very best part of this hotel is the staff. They did... More

Was this review helpful? Yes 1
Bill H, General Manager at Springfield Marriott, responded to this review

I appreciate your positive comments about the cleanliness of our guest rooms, comfortable beds and great service provided by our staff. I hope you had a great time at the wedding and we look forward to your next visit when your travels bring you back to Western MA. More

West Warwick, Rhode Island
Contributor
20 reviews 20 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

As a frequent business traveler, I see a lot of hotels in a lot of different areas. This happened to be a single night family stay for The Big E. Which was only a Miele away. I can say with confidence that this is a great hotel in a terrible area. The area has nothing to do with it, but... More

Was this review helpful? Yes
Bill H, General Manager at Springfield Marriott, responded to this review

Dear Joshua, Thanks for staying with us and for posting your review regarding your stay. I was happy to see we could check you in early and that you enjoyed the accommodations and amenities we offer. Thanks for making the trip to the BigE and we hope to see you again next year. More

Mooresville, North Carolina
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 17, 2014

My co-worker chose this hotel for our team to stay. You have to pay for parking and internet; and you have to use your room key to get in and out of the parking deck (a slight pain). The restaurant food was good but typical hotel prices, the service was slow, and fruit flies abound. The hotel is older and... More

Was this review helpful? Yes
Micheline F, Manager at Springfield Marriott, responded to this review

Thank you so much for recently staying at our hotel in Springfield. I greatly appreciate all of your comments about our hotel products and services. Please rest assured that your feedback is shared with appropriate department managers. I do very much understand your valuable feedback about WiFi service and parking fees. I wanted you to be infomed that we do... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 16, 2014

I've stayed at this hotel twice within the past two years and every time it's an easy check in process and great stay! First off if your a member of law enforcement they will give you a discount on your stay just have your identification with you at check in. This is my go to hotel when attending the big... More

Was this review helpful? Yes
Bill H, General Manager at Springfield Marriott, responded to this review

It’s always nice to have guests return to the Springfield Marriott when they visit the BigE. I appreciate your comments about the cleanliness of our rooms and our proximity to various attractions in Springfield. We hope to see you again next year. More

Las Vegas, Nevada
Top Contributor
144 reviews 144 reviews
54 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed September 2, 2014

Arrival: We arrived on a Saturday night around 8pm. The hotel was easy to find and parking was also easy. One thing I will say about this hotel that many hotels lack is a proper entry from the parking garage to the hotel. You knew where the entrance was and it was well lit. Check-in: The check-in desk was easy... More

Was this review helpful? Yes
Micheline F, Manager at Springfield Marriott, responded to this review

Thank you very much for taking the time to complete this review regarding your recent stay with us. I appreciate your positive feedback about our hotel products and services, and especially recognizing our staff service during the check-in experience. I look forward to your return stay with us. More

Boston, Massachusetts
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed August 29, 2014

We chose a room with 2 double beds rather than a king with a cot because we were unsure of the condition of the cot for our 9 year old. The room on the 12th floor was small, but okay. The bathroom was so small that the sink was outside the bath, and the door came within an inch of... More

Was this review helpful? Yes
Bill H, General Manager at Springfield Marriott, responded to this review

Thank you for choosing the Springfield Marriott for your review on TripAdvisor. I was disappointed to read that you experienced problems with the comfort of the mattresses in the room you occupied. Please be assured that I will ask our housekeeping manager to inspect all rooms with 2 double beds on the floor you occupied to ensure the frames, box... More

Macon, Georgia
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 5, 2014

My husband and I were attending a family reunion at this Marriott. Front desk staff gets an "A+++". We had a room with a king size bed and the room was very roomy, clean and smelled good. Walls were thick enough so that I could not hear my neighbors next door. Convenient location for downtown. The staff was helpful with... More

Was this review helpful? Yes
Bill H, General Manager at Springfield Marriott, responded to this review

I was happy to read that you had a great stay and found our staff helpful and that your guest room was spacious, clean and comfortable. On future visits, please know that complimentary Wi-Fi is available in lobby, restaurants and bars. I hope you enjoyed your family reunion and we look forward to your next visit. More

Cardiff, United Kingdom
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed August 4, 2014

We recently stayed at this hotel because we were taking our son to the Basketball Hall of fame. Before we arrived at the hotel the night we checked in I contacted them because I needed medical treatment for my son and had no idea where to go. The hotel were amazing! I spoke with a lovely lady (I'll call M)... More

Was this review helpful? Yes
Micheline F, Manager at Springfield Marriott, responded to this review

Thank you for sharing your great experience. Your positive feedback about the guest room and our staff service is very valuable and allows us the opportunity to recognize our associates for hosting you brilliantly. I wish you and your son the best. Thank you for choosing to stay at the Springfield Marriott. More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Springfield Marriott? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Springfield Marriott

Address: 2 Boland Way, Springfield, MA 01115
Location: United States > Massachusetts > Springfield
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Springfield Marriott 3.5*
Number of rooms: 262
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Priceline, Marriott, Booking.com, Orbitz, Hotels.com, Reservation Counter, Expedia, Odigeo and Tingo so you can book your Springfield Marriott reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Springfield Hotel Springfield

74 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (52)
Viewed
Pool/beach area (3)
Viewed
View from room (2)
Viewed
Room/suite (22)
Viewed
Hotel & grounds (6)
Viewed
Dining (1)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Hotel & grounds (9)
Viewed
Dining (2)
Viewed
Room/suite (5)
Viewed
Family/play areas (1)
Viewed
Business center/function rooms (3)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay